LETTER WRITING FOR CLASS 10 CBSE- FORMAT and SAMPLES
A letter is a form of written communication. Letters are of two types: formal and informal. Formal letters include business letters, letter of
complaints, letter to government officials, etc. Informal letters include letters to friends, relatives, acquaintances, etc.
Letters can be either formal or informal. While informal letters are written to friends, family and relatives, formal letters could be official letters,
business letters, job applications or letters to editor.
Formal/Official Letters
Formal or official letters are written to:
Editors of newspapers
Heads of different Depts; Directors
Principals/Managers
Subject Matter:
Complaints
Reactions/Response to certain events/Speeches/Placing order for new items
Language: Formal, assertive
Format:
Self Address (Sender’s address)
Receiver’s Address
Date
Salutation (Sir/Madam)
Subject: Reg……….
Content
Refer to previous communication or source of news or information
Status (position/issue)
Analysis and reasons
Suggestion/Action required
Closing:
Thanks
Yours sincerely/truly
Signature
Full rank/name, if any
Inquiry Letter Writing Tips
Some useful language expressions
We are interested in … and would like you to…
Would you please tell me…/ send me the information…
I shall be obliged if you could give me the following information…
Be polite and formal
Introduce yourself and mention your requirements
Ask for detailed information about the product (price, discount, terms and conditions)
Complaint Letter Writing Tips
Some useful language expressions
We regret to remind you that…
I am writing to complain about…
We are sorry to inform you that
Be polite and formal
Introduce yourself and describe clearly what your complaint is
Remember that the newspaper is only a medium to address the issue
Do not ask the editor to resolve the issue
EXAMPLE1.
You are Mr. Malik, the coordinator of the ABC Public School. Write a letter to place a bulk order for school uniforms to M/S Sinha Garments.
Answer:
12 Pandeer Road,
New Delhi.
6th February, 20xx.
M/s Sinha Garments,
New Delhi.
Subject: Order for School Uniform Sets
Dear Sir,
This letter is with reference to the meeting that took place at your factory. We wish to purchase uniform material for
our students from you. Our requirement is as follows:
Size Quantity
Small 80
Medium 75
Large 45
A total of 200 pieces.
Please note that the entire payment will be made only after the delivery. Kindly make the delivery on or before 2nd
April 20xx. I request you to offer us a discount on the order and send us the official bill along with the product.
Please review the order and if you have any recommendations, or need any clarification, please contact the
undersigned. We hope for a long–term association with you.
Yours sincerely,
Karan Malik.
Coordinator of the ABC Public School.
EXAMPLE 2.
You are Somita Roy, the librarian of ABC Public School, New Delhi. Write a letter to the Unique Book Co., New Delhi, complaining about the
poor quality of books supplied to your library.
Answer:
ABC Public School,
New Delhi.
8th July, 2017.
The Unique Book Co.
New Delhi.
Subject: Supply of Poor Quality of Books
Dear Sir,
We regret to inform you that the quality of books supplied by you to our library is quite deplorable and poor. ABC Public
School has been your old and regular customer. We placed an order for the purchase of about five hundred books for the
school library. The books supplied are poor in quality, not the latest editions and most of them are not the ones we had
ordered. Please note the errors made in the supply given below and expedite the matter at the earliest.
1. (a) Thirty copies of Modern Mathematics (10th Standard) 2015 Edition Supplied.
(b) Thirty copies of English Grammar (10th Standard) 2015 Edition Supplied. Whereas 2017 Editions of the above-
mentioned books are available in the market.
2. We ordered for thirty copies of ‘History of India’ by S.K. Rao but received 10 copies of ‘History of India’ by S.P.
Singh.
3. Twenty copies of Science books are really in a bad shape and cannot be accepted as such. Please effect the changes
on or before 1st of August, 2017.
Yours faithfully,
Somita Roy.
Librarian.
Example 3.
You are John/Jennifer, the in charge of tour and excursion club of Grand Public School, Agra. During the summer break, you are planning to
organise a tour to a place of historical importance. Write a letter to the India Travel and Tour Agency, Agra, enquiring about the charges,
facilities and all the other necessary details.
Answer:
Grand Public School,
Agra.
6th April, 20xx.
The Manager,
India Travel and Tour Agency,
Agra.
Subject: Enquiry about the charges and facilities
Sir,
Grand Public School, Agra is organising a tour to a place of historical importance during the summer break. We are
planning a tour in the first week of May. It would be a tour for three days. We are a group of twenty–five students, four
teachers and two peons. Kindly furnish the following details regarding the tour and oblige.
Information regarding the package tours provided by your agency.
Arrangement for accommodation of the students, the teachers and the peons.
Number of rooms and their total charges.
Arrangements of breakfast, lunch and dinner and the charges per head.
Arrangement of luxury buses and the charges for each bus.
Any other information or relevant details regarding the tour.
Yours faithfully,
John/Jennifer.
(Educator).
Tour In charge.
