DESIGN AND IMPLEMENTATION OF _________________________________
An Undergraduate Capstone Proposal
Presented to
The Faculty of College of Arts and Sciences
Information Technology Department
San Beda College Alabang
Muntinlupa City
In Partial Fulfillment of the Requirements for the Degree
Bachelor of Science in Information Technology
Submitted by:
YOUR FULL NAME
Adviser
September 2022
APPROVAL SHEET
In partial fulfillment of the requirements for the degree BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY, this capstone project entitled
“___________________________”, has been prepared and submitted by
______________________________ is hereby approved and accepted.
____________________
Professor Consuelo C. Ponce
Adviser
Approved by the Committee on Oral Examination with a grade of ___
__________________
Chairman
_____________ ______________
Member Member
Approved in partial fulfillment of the requirements for the degree Bachelor of
Science in Information Technology
Dean, Information Technology Dept
Date:_____________________
ACKNOWLEDGEMENT
The researchers would like to express their deepest gratitude and would like to
acknowledge the following people who have made their big contribution in inspiring
them to accomplish their project.
________________, for his guidance, suggestions and for being an understanding
and helpful adviser.
_________________, for being considerate and for her constant support
throughout the capstone project.
__________________., for allowing the researchers to develop a system for their
company and giving some of her time to explain their company’s goals.
The researchers’ family for all the support.
And most of all, to the Almighty God who with the help of His hand held the
researchers up and helped them throughout all the hardships they encountered.
ABSTRACT
The research project developed the ______________. Its main objective is
____________________. It also aims _________________The developed software is
intended to be implemented in the company, _________________ to cater their needs in
improving the management. Its features include the _____________________. The
software provides the company business productivity, efficiency, better communication
and better assessment on their customers’ needs. The software produced was developed
using software particularly _______________. The developed software was subjected to
a test based on its usability, efficiency and portability and found to be acceptable. It was
also subjected to a performance evaluation by one (1) IT expert, five (5) Non-IT
Employee, five (5) Non-IT Students, four (4) IT Students and five (5) Guests according
to its functionality, usability, reliability, efficiency and portability which yielded an
overall mean of 4.29 with a descriptive rating of “Outstanding”. This indicates that the
developed system functioned according to designed functions and achieved its set goals.
As such, the system proved that it can useful in managing and improving the company.
Table of Contents
No table of contents entries found.
TABLE OF CONTENTS
PRELIMINARIES Page
Title Page i
Approval Sheet ii
Dedication iii
Acknowledgement iv
Abstract v
Table of Contents vi
List of Table vii
List of Figures viii
Chapter I – PROBLEM AND ITS BACKGROUND
Introduction 10
Statement of the Problem 11
Objectives of the Study 12
Significance of the Study 14
Scope and Limitations of the Study 15
Operational Definition of Terms 15
Conceptual Framework of the Study 16
Chapter II- REVIEW OF RELATED LITERATURE, SYSTEM AND STUDIES
Review of Related Literature and Studies 17
Review of Existing Systems 19
Technical Background 24
Relevance to the present study 25
Chapter III- SOFTWARE DEVELOPMENT AND METHODOLOGY
Software Development Model 27
Requirements Analysis 28
Design of the Software 29
Development and Testing 32
Implementation Plan 34
System Evaluation 35
Chapter IV- RESULT AND FINDINGS
Research Question No. 1 41
Research Question No. 2 43
Research Question No. 3 46
Chapter V- SUMMARY OF FINDINGS, CONCLUSION AND
RECOMMENDATIONS
Summary of Findings 54
Conclusions 55
Recommendations 55
Chapter VI- BENEDICTINE LEARNINGS
REFERENCES 2
RESEARCHER’S PROFILE 2
APPENDIXES 2
Appendix A- Software Evaluation Form
Appendix B- Gantt Chart
Appendix C- Turnitin Report
Appendix D- Data Gathering
Appendix E- Survey Results
Appendix F- Summary of Mean Scores from the Evaluation
Appendix G- User’s Manual
LIST OF TABLES
Table Title Page
1 Gantt Chart 32
2 Rating Scale of Likert’s Scale Formula 34
3 Breakdown of Participants 35
4 Functionality 50
5 Usability 50
6 Maintainability 50
7 Reliability 50
8 Efficiency 50
9 User Interaction 50
10 Technical Aspects 50
11 Portability 50
LIST OF FIGURES
Figure Title Page
1 Conceptual Framework 15
2 Manny and Pie Calayan’s Website 18
3 Service Page of Manny and Pie Calayan’s Website 19
4 Appointment Page of Manny and Pie Calayan’s Website 19
5 BeautyMNL Website 20
6 BeautyMNL Checkout Page 21
7 BeautyMNL Partner Hub Option 21
8 Stockpile Sales and Inventory System 22
9 Agile Model 27
10 Context Diagram 29
11 Flowchart 30
12 Reservation Page 40
13 Reserved Appointments Table in Admin Page 41
14 19
15 Modal Box in Buying Products 43
16 Orders Table 44
17 Product Inventory 44
18 Products Purchased Table 45
19 Homepage 46
20 Services Page 47
21 Features Products Page 48
22 Login Page for Admin 49
CHAPTER I
THE PROBLEM AND ITS BACKGROUND
This chapter presents the problem and its background, statement of the problem,
general and specific objectives, scope and limitations, significance of the study, definition
of terms and the conceptual framework of the study.
Introduction
Nowadays, most of the leading aesthetic clinics provide their products and
services through computer systems. Computer systems makes work easier and less hassle
for people with busy schedules. The programmers program the system, customize them,
maintain the operating system, and upgrade or update services that is on the system.
Technology makes it easy for people who have small or huge business to
communicate with each other. No matter what size of your business is, technology still
has benefits that will help the owner of the business make money and at the same time
serve their customers.
Today almost all of us use the internet in buying things. It requires less effort and
it just uses your credit card. To keep up with the competition and the technology today
like other clinics and so that they can also compete head to head with other clinics, they
will
need to upgrade and have a system that will be able to compete with their rivals and a
system that will be simpler and a lot easier to use than the others that are available to us
today.
Electronic commerce or ecommerce is a term for any type of business, or
commercial transaction, that involves the transfer of information across the Internet. It
covers a range of different types of businesses, from consumer-based retail sites, through
auction or music sites, to business exchanges trading goods and services between
corporations. It is currently one of the most important aspects of the Internet to emerge.
Different components of the electronic commerce will help customers reserve their
appointments and at the same time the employee can manage the stocks and sales of their
products. Using a system is way much better than using pen and paper because it helps
keep track of record orderly.
Statement of the Problem
Skin Essentials Aesthetic Dermatology Clinic now has a growing number of
patient due to the new demand of this generation. They have an existing Facebook
account that is not reliable enough that their patients can only view some of their services
and promos but not the products that the clinic is selling. They still use clear book that
contains their printed products and services.
The employee will have to really be organized so that the hand-written
transactions will be organized enough to avoid misplaced documents and to keep track of
its daily operations. It is very hard for them to still have a pen and paper method because
if there will be a lot of patients in a specific day, they will not be able to manage it well.
The company will need a system that will help the staff manage their clinic and their
patient’s demands.
The study sought to answer the following questions:
1. How can the business implement an easy method of reserving appointment
schedules?
2. How would the system be able to help the company in managing and
updating the sales and inventory of the company’s products?
3. How would this system help in increase their clients and sales of the
company?
Objectives of the Study
The main purpose of this study is to design and implement a Reservation and
Sales System for Skin Essentials Aesthetic Dermatology Clinic so that it will lessen the
use of pen and paper in their company and to adapt the business to a more technological
aspect.
Specifically, the study aims to:
1. Design a user-friendly system the following characteristics:
a.) Promotes the company’s products and services;
b.) Manage the appointment schedules and sales of the clinic.;
c.) Customer can reserve appointment with their preferred schedule;
and
d.) Customer can have an option to buy the company’s products.
2. Create the system using the following programs:
a.) HTML, PHP and CSS for coding the functions and designing the
interface of the system;
b.) XAMPP and MySQL that will serve as the system’s database.
3. Implement and test the system;
4. Evaluate the performance according to the following criteria:
a.) Functionality, which enables the system to serve its purpose;
b.) Usability, which acts the individual assessment of such use by a stated
or implied set of users;
c.) Reliability, which maintain its level of performance
Significance of the Study
This study will be a significant improvement not just on Skin Essentials Aesthetic
Dermatology Clinic but to the other companies as well. This study will also help in the
advancement of the company’s management especially in their inventory of their
products. This will help their potential clients to view or inquire their preferred schedule
of appointment. Also, for the people interested in their products or services, they can also
view the clinic’s products or services and what it can offer for them. This study will be
beneficial to the company because it will help them adapt to modern day technology and
be able to compete with other similar kinds of businesses that use the same kind of
technology on their own companies.
The study will be a great advantage in developing a system and a database for the
said clinic and it will benefit both the clinic and its patients. It will lessen problems of
time and waiting in line for a long time. It will help the clinic keep track of everything
that is done and every customer that comes in every single day because they will have
their very own database. Looking for records will be as easy as ever and records will not
get lost. The staff will have an easier time operating the computer which will not just be a
price list but will also include databases and a system that is very user-friendly.
Scope and Limitations of the Study
The study involves the clients and potential clients of Skin Essentials Aesthetic
Dermatology Clinic in BF Paranaque to help manage and reserve easily. The study will
help patients to save and manage their time. The study will focus on the reservation and
sales so that it will be easier for them to keep track scheduled appointments and manage
their stocks and records.
This study does not include the computation of the total income Skin Essentials
Aesthetic Dermatology Clinic, the salary of the employees, and the patients’ history and
records. For the payments term, only payment through the clinic will be available. As for
the reservation of schedules, there will be an allotted time for customers without a
scheduled appointment.
Operational Definition of Terms
1. Aesthetic Clinics – these are clinics that focus on the skin and of course
the facial appearance of a person, they treat skin problems or make our
skin better.
2. Reservation System – this is the modern way of taking the reservations of
your customers and it is a lot more convenient and it will make it easier
for you to record and arrange reservations.
3. Management System – this manages your business’ records and keeps
them safe and this can also organize them.
4. SKU- means Stock Keeping Unit; used when pertaining about inventory
management.
5. E-Commerce - also known as electronic commerce or internet commerce,
the act buying and selling of goods or services using the internet. It is
often used to refer to the sale of physical products online, but it can also
describe any kind of commercial transaction through the internet.
Conceptual Framework of the Study
INPUT PROCESS OUTPUT
Requirements
Planning Design and
Knowledge:
Implementation of
Reservation and Sales Analysis and Design
System Reservation and
Hardware: Development Sales System for
Core 2.0 GHz or higher
processor. Implementation Skin Essentials
1TB or higher hard disk Aesthetic
space Deployment
Development Tools: Dermatology Clinic
XAMPP & Notepad++
S Software:
HTML, PHP, CSS &
MySQL
Figure 1. Conceptual Framework