GRADES 1 to 12 GRADE

DAILY LESSON SCHOOL General Santos City National High School LEVEL EIGHT
LOG TEACHER ANALYN T. FERCA LEARNING TLE 8
AREA
TEACHING 9:40-10:30 8 GILZA QUARTER 4  
TIME AND 1:20-2:20 8 ABDUSALAM
SECTION 16:00-16:50 8 NALLOS
17:40-18:30 8 LEGANADA
DATE: MAY 2-12, 2023
I. OBJECTIVES
A. Content Standard The learner demonstrates an understanding on the use of tools, equipment and
paraphernalia in FOS.

B. Performance Standards The learners independently use tools, equipment and paraphernalia in FOS.
(TLE_HEFS7/8UT-0ab-2)
C. Learning Competencies/Objectives At the end of this module, you should be able to:
(Write the LC code for each)
 Classify equipment, tools, and paraphernalia according to types and
functions.
 Describe equipment, tools, and paraphernalia based on the specified task
 Value the importance of tools, equipment and paraphernalia in rendering the
best service to the customers.
II. CONTENT TLE 7/8 Front Office Services (Exploratory Course)

III. LEARNING REFERENCES

A. References
1. Teacher's Guide Pages SSLM week 1
2.Additional Materials from Learning tv, video clips, power point
Resource (LR) portal
B. Other Learning Resources
IV. PROCEDURES
a. Review of the previous lesson
A. Reviewing previous lesson or  What did you learn in our Food Processing topic?
presenting the new lesson.  What are the tools use in Food Processing?
 Why it is important to make a production report especially in business?
Ask the learners,
Question:
B. Establishing a purpose for the
 When you hear the word FOS, what comes to your mind?
lesson.
Then let the learners watch a short video about Front office services.
Activity 1. Direction: Guess the tools.

C. Presenting examples/ instances of

the new lesson.

D. Discussing new concepts and GREAT JOB!

practicing new skills #1
Front Office department plays a vital role and is the face of an establishment. It is the first
and the last section where a guest interacts.
It is responsible for creating first hand impressions regarding the level of services and
facilities provided, thus, plays an important role in image building of an establishment. The
right avenue where the visitors can inquire for help and other services they need.
Front Office Officers are responsible for guiding guests and maintaining security. It also
includes greeting guests, taking phone calls, sorting correspondence, answering to client
inquiries, maintaining the reception area tidy and organized, updating files and records, and
maintaining schedules.
Tools used in Front Office Services

Tools and its Description Images

 1. Bell boy cart/ Bellhop cart- cart used by
bell boys to transport or carry the luggage
of hotel guests.

2. Credit card voucher holder- A container

for storing vouchers and room number-wise
for future reference and verification during
the audit.

Equipment Needed in Front Office Services

1. Computer- computer is a device that

stores, retrieves and processes data. It is
also used in typing documents and storing
information, and monitoring bookings and
reservations of guests.

2. Printer- A machine for printing text or

pictures onto paper

3.Cash register- An electronic device for

registering and computing transactions
which is usually attached to a drawer for
storing cash.

4.Bills detector- machine that detects the

security features of bank notes in order to
determine whether any given bill is fake or
genuine.

5.Card verifier- An electronic equipment

used to validate and process card
payments.

6. VingCard verifier- It is an equipment

used to verify guest VingCard.

7.Telephone- An equipment used to

place and accept bookings through
voice call.

8.Safety Deposit box- A secure container

usually made of metal that is used to store
valuables and is being sealed for the
ultimate safety and protection of items

E. Discussing new concepts and Let Us Discover

practicing new skills #2
Front Office Paraphernalia

1. Log book- log/record of important

events in the management and hotel
operational services. It is daily
information about a journey, daily
private personal events, and personal
 information of guests.

2. Vingcard Elsafe- is an electronic

device used as a hotel locking system
for safety and energy management
whose origin was in Moss, Norway, an
international producer of hotel locking
systems

3.Luggage tag- An identification tag

which aids the passenger in identifying
his bag among similar bags at the
destination luggage carousel.

4.Key Rack- framework of bars, wires, or

pegs on which keys are originally placed
when leaving the room.

5.Guess Folio Rack- An equipment that

stores guest folios which are arranged by
guest room numbers. Guest folios remain in
the tray throughout the occupancy of the
guest

Direction: Identify the names of the objects below. Write your answer on the space provided.

F. Developing mastery
(Leads to Formative Assessment #3)

G. Finding practical applications of

concepts and skills in daily living
H. Making generalizations and What was the topic that we discussed earlier?
abstractions about the lesson Why is it essential to identify the different tools, equipment and paraphernalia in FOS.
I. Evaluating learning
J. Additional activities for application or
remediation
V. REMARKS
VI. REFLECTION
A. No. of learners who earned 80% of
the evaluation.
B. No. of learners who require
additional activities for remediation who
scored below 80%.
C. Did the remedial lessons work? No.
of learners who caught up with the
lesson.
D. No. of learners who continue to
require remediation.
E. Which of my teaching strategies
worked well? Why did these work?
F. What difficulties did I encounter
which my principal or supervisor can
help me solve?
G. What innovation or localized
materials did I use/discover which I
wish to share with other teachers?
PREPARED BY: OBSERVED BY:

ANALYN T. FERCA JEAN M. DIZON, MT-I