Description Fit

Lead product quality for the APAC -Experience working with commodity &
material managers to understand cost
cross functional team, interacting motivations , manufacturing volume and
with all internal Supply Chain potential supply chain impacts , use this
information to my benefit as a quality
functions, vendors and contract individual especiually for resource
manufacturers. planning & risk assesment

Provide clear vision and lead by Working with suppliers and CMs based on
a collaborative mode rather than pressing
example to build positive them. Its also essential that suppliers know
relationship based on trust and that customer has the know hows.
Constant commuication & oversight, being
collaboration. present is the key here. Eye for detail.

Quality KPIs needs to ber clearly

Identify key performance drivers communicated to the functional level
that affect goals and implement tactfully as it may be also used to influence
bias data from ground up. Targets for
corresponding action plans OBA , OQC , IPQC & Audits, FPY, RTY , etc…
 Have managed 3 high volume , high
Have a solution focused work ethic visiibility projects together with its
with a high degree of flexibility corresponding accessories at the same
time. Multiple SKUs , diffenret country
supporting multiple projects of variants and models. Ensure line
varying complexity and priority changeover is doen properly with buy off
in place.

Provide data analysis and generate OK2S Reports with all metrics for ease of
management level reports decision making

Lead project using NUDD Analysis for new

Lead projects to analyse quality projects (tooling related , depth of parting
performance of Bloomberg’s line cosmetic data) to influence design
changes
products & processes by utilizing
statistical and analytical tools and Use data from testers to reduce resting
frequencies (eg : leak testers peformance
methods. 100% FPY > 6 months ).
 Correlate data from Customer Generate repair control plan and play
book, what canbe repaired and cant. Use
service and client visits to findings at data from repair sites to influence a close
repair sites. loop design change

Implement methods to inspect, test Generated MQP (Manufacturng Quality

and evaluate reliability, precision and Plan) to release producrs and ensure
accuracy of processes, products and effective quality gates are present in the
manufactuirng processes .
production equipment.
Perform root cause and failure Use 8D tool to drive root cause FA
analysis.
 Sourcing out suppliers and Established a matrix to collate and scrren
potential vendors using contacts suppliers fit and capability by gaining inpouts
and past experiences to narrow from cross teams (wants & needs of the
down potential vendors procurement, engineering , tooling ,etc..)

Simple things like dates don’t Maintaining the level of quality and a
add up or quantity don’t make professionalism between vendors and
sense. Or going down to details customers is important. Data speaks. No
at time, reviewing checksheet compromise on quality . Good cop Bad cop .
feasiboilty etc.. Supplier must be able to rely on you as well.

Daily review of crtitical station

FPY & RCCA to improve it.
Especially critical stations
(cosmetic, oba, etc..) Drive
actions with suppliers.
 Worked with MNC company DEs based in UK , drive DFMEA for Dyson
over the years with multiple Ventlator, flexibile for online reviews till late
suppliers in different time night 7 hour time diffences. Managed to flag
zones, flexibility have to be up multiple design issues, like one assembly
found yourself by ensuring all process 3 different screw type. Glue pasting
stake holders are happy with process with no specs. Avoid one sided specs
the wants and needs for ease of measurement

Prepare a heatmap based

process audit report to report
line readiness at one glance and
action items with owners, risk as
well.

All REL data is analysed using a

CpK Index montitoring, Eg :
Button push force, button travel
Minitab 6 pack analysis used and reviewed on
distance (haptics) , Cpk good for
a wekkly basis with the CMs
6 months we step down the
sampling size based on AQL
table.
 Used to work closely with
market quality team to identify
failures or customer returns that
are related to manufacturing
quality. Each issue has a ticket
that we wil investigate and
report back. For ciritical
fucntional failure we will
normally fly down to review and
study while local team replicate
failures using a guided playbook
of failures.
Working independent to perform supplier risk
assesment , handling quality issues , MEM
(microphone output failure in SMT Board
Function Test, IC Crack in Knowles. Under
microscope it shows IC has a crack
appearance. Upon investigation, pick and
place machine at tape & reel process , mic
stuck in the holder and no way to identify ,
another mic is pressed on top causing it to
have a press mark.

REL test shows its pass no early failure , Device

level testing also pass.

IPQC added inspection procedure for manual

inspection

Cosmetic Inspection 100% added for crack

marks specifically

Precisor modified to include a sensor to detect

excess microphone . Poke Yoke
 Work with finance, commodity, material
manager & OPMS to plan out component
qualification activityt end to end. From
sourcing to qualification planning

Working on 556 , in ATA, we specifically asked

for female operators as its high cosmetic part
and previously historical data study by a 3rd
party company shows that female operator line
has got higher cosmetic FPY. Supplier refused.
Using data and the relationship built over the
years with the supplier i was able to achieve a
85% female lead line with a good FPY meeting
target. Eventually all this station went into
automation.
Customer
Return
Goods &
Grading