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Medicare Part C Benefits Call Script | PDF | Business | Finance & Money Management
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Medicare Part C Benefits Call Script

The document is a call script introducing additional Medicare benefits like dental, vision, and hearing coverage provided through a Part C plan to supplement a person's Part A and B coverage. The script collects basic eligibility information like state, zip code, name, decision maker status, and age from 65-80 before transferring the call to a licensed agent for further assistance.

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rashidhabiba008
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2K views1 page

Medicare Part C Benefits Call Script

The document is a call script introducing additional Medicare benefits like dental, vision, and hearing coverage provided through a Part C plan to supplement a person's Part A and B coverage. The script collects basic eligibility information like state, zip code, name, decision maker status, and age from 65-80 before transferring the call to a licensed agent for further assistance.

Uploaded by

rashidhabiba008
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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FRONTER

Hi, this is _______________ with US Healthcare Solutions Now. How are you doing today?

This call is about your Medicare options. Just so you know this call may be recorded for quality
control and training purposes. You may be eligible for additional benefits for yourself like Dental,
Vision and hearing coverage, expenses for prescriptions.

● Do you have Medicare part A and B? [MUST BE YES]


(Red, white and blue Medicare card)

Okay you could be qualified to receive more additional Medicare benefits known as PART C
plan created by Medicare to fill the gaps left behind by Medicare PART A and PART B.

● What’s your zip code and state?


How do you spell your name please? great
● Are you a decision maker? Must Be yes ( sounds Good)
How old are you? 65-80 max

Now, I am going to transfer your call to the verification department, and they will quickly connect
you with a licensed agent in your area. So please stay on the line, okay?
Alright here we go!

Handoff Script:
Hello, I have Mr./Ms.___________ on the line in state / zip code…..
Please assist this client, thank you

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