Competitive audit Goal: Compare susu mobile app for each company
Gen
Competitor type Location(s) Product offering
(direct or indirect)
Fastsusu Direct Accra, Ghana Variety of different Features
Susupay Direct Kumasi, Ghana Variety of different Features
mybezo Indirect Kumasi, Ghana Same features group
General information
Price Website Business size
Target audience
($ - $$$$) (URL) (small, medium, large)
Anyone with an
0 https://fastsusu.com/ Large
internet access
Anyone with an
0 https://susupay.app/ Large
internet access
Small Working class
0 https://mybezoapp.com/
Unique value proposition
Offers a wide spectrum of services
Offers a wide spectrum of services
Offers a specialize service
First impressions
Desktop website experience
Outstanding + Website is well-designed and easy to use+ Elegant design with strong branding
Okay + Modern minimalist design- Limited features available in desktop version
Okay + Modern minimalist design- Limited features available in desktop version
First impressions
Dedicated mobile app experience
Good + App is well-designed and easy to use+ Smooth ordering process- Limited number of features
Good + Modern minimalist design+ Design is clean and easy to use- Some features don't work as intended
Good
+ Modern minimalist design
+ Design is clean and easy to use
UX (rated: needs work, okay, good, or outstanding)
Interaction
Features Accessibility
Needs work Good
+ good savings process + Audio option for menu available in English and
- Limited features French
- Offers 2 different languages
Outstanding Oustanding
+ use of modern phone features + Integrated with voice control software
+ Ability to use many language option + Offers 25 different languages
Outstanding Oustanding
+ use of modern phone features + Integrated with voice control software
+ Screen readers available
kay, good, or outstanding)
Interaction
User flow Navigation
Good Good
+ Easy and useful savings processes + Easy basic navigation
+ Straightforward user flow + Clear indication of clickable elements
- Not memorable
Good Okay
+ Fun and easy to use - Some unfamiliar navigation patterns
- No reminder for your appointment
Good Okay
+ Fun and easy to use + Good navigation design
- No reminder for your appointment - Some unfamiliar navigation patterns
Visual design Content
Brand identity Tone
Outstanding Sophisticated and informative
+ Strong brand identity including colors, fonts,
style, and imagery
+ Visual design communicates company ethos
Good Engaging, concise, and informative
+ Visual design communicates company ethos
+ Modern and trendy design
- Visual design doesn't always support content
intuitively
Good Engaging and informative
+ Modern and trendy design
- Visual design doesn't always support content
intuitively
Content
Descriptiveness
Good
+ All key info is present
- Too descriptive
Needs work
- Too brief at times
- Missing information
Needs work
- Too brief at times
- Modern navigation button