Topic: ED-Tech App

Managers perspective
Functional Requirements:

1. User Authentication and Registration:

- Allow users to create accounts with a unique email and password: Users should have the
option to register on the platform by providing their email address and creating a secure
password.
- Enable users to log in securely to access their accounts: Once registered, users should be
able to log in to their accounts securely using their credentials.
- Provide options for users to reset their passwords if forgotten: A password reset
functionality should be implemented, allowing users to regain access to their accounts if they
forget their passwords.

2. User Profile Management:

- Allow users to update and manage their profile information: Users should have the ability to
modify their profile details, such as name, profile picture, and contact information.
- Give users the ability to view their progress, course history, and earned certifications: The
platform should display a dashboard where users can track their progress, view completed
courses, and access earned certifications.

3. Course Catalog and Search:

- Display a comprehensive catalog of available courses with relevant details: The app should
showcase a list of courses available for enrollment, along with key information like the
course title, description, duration, and difficulty level.
- Implement a robust search functionality for users to find specific courses efficiently: Users
should be able to search for courses based on keywords or specific criteria to quickly find
relevant courses.

4. Course Enrolment and Progress Tracking:

- Enable users to enroll in courses they are interested in: Users should have the option to
enroll in courses they wish to take, giving them access to course materials and activities.
- Track users' progress through courses, including completed modules and upcoming tasks:
The platform should keep track of users' progress, marking completed modules and showing
upcoming tasks within each course.

5. Interactive Learning Materials:

- Support various multimedia formats, including text, images, videos, and presentations: The
platform should accommodate diverse learning materials to enhance the learning experience.
- Provide interactive elements such as quizzes, exercises, and assignments: Users should have
access to interactive elements within the course content, like quizzes to test their knowledge,
exercises to practice skills, and assignments to demonstrate their understanding.

6. Communication and Collaboration:

- Implement a messaging system for users to interact with instructors and peers: The app
should feature a messaging system allowing users to communicate with instructors and
engage in group discussions with fellow learners.
- Facilitate discussion forums and group projects for collaborative learning: The platform
should enable users to participate in discussion forums and collaborate on group projects,
fostering an interactive learning environment.

7. Certification and Achievement:

- Issue certificates to users upon successful completion of a course: Users who successfully
complete a course should be awarded certificates as proof of their achievement.
- Maintain a record of achievements and certifications within the user's profile: The app
should keep a record of all the certifications and achievements earned by each user in their
profile.

8. Admin Panel:
- Develop a robust admin panel to manage user accounts, courses, and content: An
administrative panel should be created to enable administrators to manage user accounts,
course listings, and content uploads.
- Provide administrative access for content creators and instructors: Content creators and
instructors should have specific privileges to upload and manage course content.

Non-Functional Requirements:

1. Performance:
- Ensure the web app loads quickly to provide a smooth user experience: The application
should be optimized for performance to reduce loading times and ensure a seamless user
experience.
- Aim for response times that do not exceed 3 seconds for any action: The app should respond
to user interactions promptly, with response times not exceeding 3 seconds for any action.

2. Scalability:
- Design the application to handle an increasing number of users and courses without
performance degradation: The platform should be scalable to accommodate a growing user
base and a large number of courses without compromising performance.

3. Security:
- Implement secure authentication and encryption protocols to protect user data: The platform
should employ industry-standard security measures to safeguard user data and prevent
unauthorized access.
- Regularly update and patch the web app to address security vulnerabilities: The application
should undergo regular security updates to address any potential vulnerabilities.

4. Accessibility:
- Comply with web accessibility standards (e.g., WCAG) to ensure the app is usable by all
users, including those with disabilities: The platform should adhere to Web Content
Accessibility Guidelines (WCAG) to make it accessible to users with disabilities.

5. Reliability:
- Aim for at least 99.9% uptime to minimize service disruptions: The platform should strive
for high availability, ensuring that the service is accessible to users 99.9% of the time.
- Regularly backup data to prevent data loss in case of unforeseen events: The app should
perform regular data backups to minimize the risk of data loss.

6. Compatibility:
- Ensure the web app is compatible with major browsers (e.g., Chrome, Firefox, Safari) and
devices (e.g., desktop, tablet, mobile): The platform should be compatible with popular web
browsers and various devices to accommodate different user preferences.

7. User Experience (UX):

- Conduct user testing and feedback sessions to optimize the app's usability and user
satisfaction: The app should undergo user testing to identify and address usability issues,
aiming for high user satisfaction.
- Focus on intuitive navigation and visually appealing design: The platform should have a
user-friendly interface with intuitive navigation and visually appealing design elements.

Clients’ perspective

Functional Requirements:

User-friendly Interface: The web app should have an intuitive and easy-to-navigate user
interface, allowing users to access courses, materials, and features without confusion.

Course Enrollment and Management: Clients should be able to easily enroll students in
courses and manage their course subscriptions, including the ability to add or remove
students from specific courses.

Content Management System (CMS): The platform should provide clients with a user-
friendly CMS that allows them to upload, update, and organize course content, including text,
images, videos, and interactive elements.

Course Customization: Clients should have the flexibility to customize course content based
on their specific educational objectives, branding, and teaching style.

Reporting and Analytics: The web app should offer comprehensive reporting and analytics
features, enabling clients to track student progress, course completion rates, and overall
engagement.

Communication and Support: Clients should have the means to communicate with their
students directly through the platform, as well as access customer support services for any
technical issues or inquiries.
Certification Management: The platform should allow clients to issue certifications to
students upon successful completion of courses, with options to customize the certificate
design and content.

User Access Control: Clients should be able to manage access levels for instructors,
administrators, and other staff members to ensure appropriate permissions and roles within
the platform.

Non-Functional Requirements:

Performance: The web app should be responsive and deliver a smooth user experience,
ensuring quick loading times for both course content and administrative functions.

Security: The platform must prioritize data security, implementing encryption protocols and
ensuring secure user authentication to protect sensitive information.

Compatibility: The web app should be compatible with a wide range of devices, browsers,
and operating systems to accommodate diverse user preferences.

Scalability: The platform should be scalable to support growing user bases and increasing
demand for courses without compromising performance.

Accessibility: The app must adhere to web accessibility standards (e.g., WCAG) to cater to
users with disabilities and provide an inclusive learning experience.

Reliability: The web app should maintain high uptime, ensuring that users, including clients
and students, can access the platform consistently.

Usability: The platform should be designed with a focus on user experience, offering clear
instructions, logical navigation, and engaging learning interactions.

Data Backup and Recovery: Regular data backups should be performed to prevent data loss
in case of unforeseen incidents, and there should be an effective recovery plan in place.
Integration: The web app should be designed to integrate with other systems or tools, such as
Learning Management Systems (LMS), to enhance functionality and streamline workflows.

Scalability: The platform should be scalable to support growing user bases and increasing
demand for courses without compromising performance.