User Manual

MetroLinqTM
Software Release v1.1.2

www.ignitenet.com
User Manual

IgniteNet MetroLinqTM
Cloud-Enabled 60 GHz Outdoor Point-to-Point Access Point

FW1.1.2
E042016-CS-R01
150200001394A
 How to Use This Guide

This guide includes detailed information on IgniteNet MetroLinqaccess point (AP)

software, including how to operate and use the management functions of APs. To
deploy APs effectively and ensure trouble-free operation, you should first read the
relevant sections in this guide so that you are familiar with all software features.

Who Should Read This guide is for network administrators who are responsible for operating and
This Guide? maintaining network equipment. The guide assumes a basic working knowledge of
LANs (Local Area Networks), the Internet Protocol (IP), and Simple Network
Management Protocol (SNMP).

How This Guide The organization of this guide is based on the AP’s web management interface. An
is Organized introduction and initial configuration information is also provided.

The guide includes these sections:

◆ Section I “Getting Started” — Includes an introduction to AP management and

initial configuration settings.

◆ Section II “Web Configuration” — Includes all management options available

through the web interface.

◆ Section III “Appendices” — Includes information on troubleshooting AP

management access.

Related This guide focuses on AP software configuration, it does not cover hardware
Documentation installation of an AP. For specific information on how to install an AP, see the
following guide:

Quick Start Guide

For all safety information and regulatory statements, see the following documents:

Quick Start Guide

Safety and Regulatory Information

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How to Use This Guide

Conventions The following conventions are used throughout this guide to show information:

Note: Emphasizes important information or calls your attention to related features

or instructions.

Caution: Alerts you to a potential hazard that could cause loss of data, or damage
the system or equipment.

Warning: Alerts you to a potential hazard that could cause personal injury.

Revision History This section summarizes the changes in each revision of this guide.

April 2016 Revision

This is the first revision of this guide. It is valid for software release v1.1.2.

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 Contents

How to Use This Guide 3

Contents 5

Figures 8

Tables 10

Section I Getting Started 11

1 Introduction 12
Configuration Options 12
Network Connections 13
Connecting to the Web Interface 13
Setup Wizard 14
Main Menu 16
Dashboard 17
Common Web Page Buttons 17

Section II Web Configuration 19

2 Status Information 20
System and Product Information 20
Internet Status 21
Port Status 22
Interface Information 22
Wireless Status 23
Traffic Graphs 24
Services 24

3 Network Settings 25

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Contents

Internet Settings 25
Ethernet Settings 27

4 Wireless Settings 29
Radio Settings 29
Physical Radio Settings 29
Wireless Networks — General Settings 31
Wireless Networks — Security Settings 32
Advanced Radio Settings 32

5 System Settings 34
System Settings 35
Maintenance 36
Displaying System Logs 36
Downloading the Troubleshooting Log 37
Rebooting the Access Point 37
Resetting the Access Point 37
Backing Up Configuration Settings 38
Restoring Configuration Settings 38
Upgrading Firmware 38
User Accounts 39
Services 39
SSH 39
IgniteNet Discovery Tool 40
Telnet 40
Web Server 41
Network Time 41
Diagnostics 42

Section III Appendices 43

A Troubleshooting 44
Problems Accessing the Management Interface 44
Using System Logs 44

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 Contents

Index 46

– 7 –
 Figures

Figure 1: Login Page 14

Figure 2: Select Your Country 14
Figure 3: Select Cloud Managed 15
Figure 4: The Dashboard 17
Figure 5: Set Configuration Changes 17
Figure 6: System and Product Information 20
Figure 7: Internet Status 21
Figure 8: Port Status 22
Figure 9: Interface Information 22
Figure 10: Wireless Status 23
Figure 11: Traffic Graphs 24
Figure 12: Services 24
Figure 13: Internet Settings 25
Figure 14: IP Address Mode – Static IP 26
Figure 15: IP Alias 27
Figure 16: Ethernet Settings – Internet Source 28
Figure 17: Ethernet Settings – Network Behavior 28
Figure 18: Radio Settings (Physical Radio Settings) 29
Figure 19: 60 GHz Radio Settings (Physical Radio Settings) 31
Figure 20: Radio Settings (General Settings) 31
Figure 21: Wireless Security Settings 32
Figure 22: Advanced Radio Settings 32
Figure 23: System Settings 35
Figure 24: Maintenance 36
Figure 25: System Log 36
Figure 26: Rebooting the Access Point 37
Figure 27: Resetting to Defaults 37
Figure 28: Restoring Configuration Settings 38
Figure 29: Upgrading Firmware 38

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 Figures

Figure 30: User Accounts 39

Figure 31: SSH Server Settings 40
Figure 32: IgniteNet Discovery Tool Settings 40
Figure 33: Telnet Server Settings 40
Figure 34: Web Server Settings 41
Figure 35: NTP Settings 42
Figure 36: Diagnostics 42

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 Tables

Table 1: Radio Channels 30

Table 2: Troubleshooting Chart 44

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Section I
Getting Started

This section provides an overview of the access point, and introduces some basic
concepts about wireless networking. It also describes the basic settings required to
access the management interface.

This section includes these chapters:

◆ “Introduction” on page 12

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 1 Introduction

The access point (AP) runs software that includes a network management agent.
The agent offers a variety of management options, including a web-based
interface. The AP can also be accessed via Telnet or SSH for configuration using a
command line interface (CLI).

Configuration Options
The access point’s web agent allows you to configure AP parameters, monitor
wireless connections, and display statistics using a standard web browser such as
Internet Explorer 9.x or later, Mozilla Firefox 5 or later, and Google Chrome 35 or
later. The AP’s web management interface can be accessed from any computer
attached to the network.

The CLI program can be accessed remotely by a Telnet or Secure Shell (SSH)
connection over the network. The CLI is used primarily for technical support.

The AP’s web interface allows you to perform management functions such as:

◆ Set management access user names and passwords

◆ Configure IP settings

◆ Configure 60 GHz and 5 GHz radio settings

◆ Control access through wireless security settings

◆ Download system firmware

◆ Download or upload configuration files

◆ Display system information and statistics

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 Chapter 1 | Introduction
Network Connections

Network Connections
Prior to accessing the AP’s management agent through a network connection, you
must first configure it with a valid IP address, subnet mask, and default gateway
using the web interface, or the DHCP protocol.

The AP has a static default management address of 192.168.1.20 and a subnet mask
of 255.255.255.0. If the AP’s default IP address is not compatible with your network
or a DHCP server is not available, the AP’s IP address must be configured manually
through the web interface.

First connect to the AP’s LAN port and log in to the web interface, as described in
“Connecting to the Web Interface” on page 13. Follow the steps described in “Setup
Wizard” on page 14 to select your country and specify one of the configuration
methods. Then configure the AP with an IP address that is compatible with your
network, as described under “Internet Settings” on page 25.

Once the AP’s IP settings are configured for your network, you can access the AP’s
management agent from anywhere within the attached network. The AP can be
managed by any computer using a web browser.

Connecting to the Web Interface

The AP offers a user-friendly web-based management interface for the
configuration of all the unit’s features. Any PC directly attached to the unit can
access the management interface using a web browser, such as Internet Explorer
9.x or later, Mozilla Firefox 32 or later, and Google Chrome 35 or later.

You may want to make initial configuration changes by connecting a PC directly to

the AP’s LAN port. The AP has a default management IP address of 192.168.1.20 and
a subnet mask of 255.255.255.0. You must set your PC IP address to be on the same
subnet as the AP (that is, the PC and AP addresses must both start with192.168.1.x).

To access the AP’s web management interface, follow these steps:

1. Use your web browser to connect to the management interface using the
default IP address of 192.168.1.20.

2. Log in to the interface by entering the default user name “root” with the
password “admin123”, then click Login.

Note: It is strongly recommended to change the default user name and password
the first time you access the web interface. For information on changing user
names and passwords, see “User Accounts” on page 39.

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Chapter 1 | Introduction
Setup Wizard

Figure 1: Login Page

Setup Wizard
The Setup Wizard is designed to help you configure the basic settings required to
get the AP up and running.

Step 1 Select Your Country — Select the access point’s country of operation from the
drop-down menu. You must set the AP’s country code to be sure that the radios
operate according to permitted local regulations. That is, setting the country code
restricts operation of the AP to the radio channels and transmit power levels
permitted for wireless networks in the specified country.

Figure 2: Select Your Country

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 Chapter 1 | Introduction
Setup Wizard

Caution: You must set the country code to the country of operation. Setting the
country code ensures that the radios operate within the local regulations specified
for wireless networks.

Note: The country code selection is for non-US models only and is not available to
all US models. Per FCC regulation, all Wi-Fi products marketed in the US must be
fixed to US operation channels only.

Step 2 Select to Cloud Manage AP — To manage the AP using the IgniteNet Cloud
controller, select “Yes, I will manage this device with the IgniteNet Cloud controller.”
Otherwise, select “No, I will be operating this device in stand-alone mode.”

Click “Done” to complete the Setup Wizard.

Figure 3: Select Cloud Managed

After you select to manage the AP using the IgniteNet Cloud controller, go to
cloud.ignitenet.com to register your AP. Log in and select Devices from the menu.
Click Add Device and enter the AP serial number and MAC address to register the
AP with your cloud network. The serial number and MAC address can be found on
the product packaging or label.

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Chapter 1 | Introduction
Main Menu

Main Menu
The web interface Main Menu provides access to all the configuration settings
available for the AP.

To configure settings, click the relevant Main Menu item. Each Main Menu item is
summarized below with links to the relevant section in this guide where the
configuration parameters are described in detail:

◆ Dashboard — The dashboard shows basic settings for the AP, including
Internet status, local network settings, wireless radio status, and traffic graphs.
See “Status Information” on page 20.

◆ Network — Configures Internet and Ethernet settings. See “Network Settings”

on page 25.

◆ Wireless — Configures 5 GHz and 60 GHz radio settings. See “Wireless

Settings” on page 29

◆ System — Configures System (designation and location), Maintenance (such as

view log, firmware upgrade, and reset), User Accounts, Services (management
access methods), and Diagnostics (Ping, Traceroute, and Nslookup).

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 Chapter 1 | Introduction
Main Menu

Dashboard After logging in to the web interface, the dashboard displays. The dashboard shows
basic settings for the AP, including Internet status, local network settings, wireless
radio status, traffic graphs, and services.

Figure 4: The Dashboard

Common Web Page The list below describes the common buttons found on most of the web
Buttons management pages:

◆ Save – Applies the new parameters and saves them to temporary RAM
memory. Also displays a message at the top of the screen to inform you that the
changes have not yet been saved to Flash memory. The running configuration
will not be saved upon a reboot unless you click the “Apply” button.

Figure 5: Set Configuration Changes

◆ Apply – Saves the current configuration so that it is retained after a restart.

◆ Revert – Cancels the newly entered settings and restores the originals.

◆ Welcome > Logout – Open the Welcome list and click Logout to end the web
management session.

◆ Welcome > View Users – Open the Welcome list and click View Users to open
the User Accounts menu.

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Chapter 1 | Introduction
Main Menu

– 18 –
Section II
Web Configuration

This section provides details on configuring the access point using the web
browser interface.

This section includes these chapters:

◆ “Status Information” on page 20

◆ “Network Settings” on page 25

◆ “Wireless Settings” on page 29

◆ “System Settings” on page 34

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 2 Status Information

The Dashboard displays information on the current system configuration, including

Internet status, local network settings, wireless radio status, traffic graphs, and
services.

Status Information includes the following sections:

◆ “System and Product Information” on page 20

◆ “Internet Status” on page 21

◆ “Port Status” on page 22

◆ “Interface Information” on page 22

◆ “Wireless Status” on page 23

◆ “Traffic Graphs” on page 24

◆ “Services” on page 24

System and Product Information

The System and Product Info section shows descriptive information about the AP.

Figure 6: System and Product Information

The following items are displayed in this section:

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 Chapter 2 | Status Information
Internet Status

◆ The software version number.

◆ The serial number of the physical access point.

◆ The system MAC address of the access point.

◆ Length of time the management agent has been up.

◆ The last 1-minute, 5-minute and 15-minute CPU load average.

Internet Status
The Internet Info section shows information about the Internet connection.

Figure 7: Internet Status

The following items are displayed in this section:

◆ Internet Source — The Ethernet port connected to the Internet. By default,

this is Ethernet Port 0.

◆ IP Address — IP address of the Internet connection.

◆ Mode — Shows if the IP address is a static setting or by DHCP.

◆ Netmask — The subnet mask of the IP address.

◆ Gateway — The IP address of the gateway router that is used when a

destination address is not on the local subnet.

◆ DNS — The IP address of the Domain Name Server on the network. A DNS
maps numerical IP addresses to domain names and can be used to identify
network hosts by familiar names instead of the IP addresses.

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Chapter 2 | Status Information
Port Status

Port Status
The Port Status section shows information about Ethernet port connections.

Figure 8: Port Status

The following items are displayed in this section:

◆ Ethernet Port #0 — Shows the status of the WAN Ethernet port, including link-
up state, speed, and duplex mode.

◆ Ethernet Port #1 — Shows the status of the LAN Ethernet port, including link-
up state, speed, and duplex mode.

Interface Information
The Interface Info section shows information about additional interfaces
connected to the Internet.

Figure 9: Interface Information

The following items are displayed in this section:

◆ Ports Bridged to Internet — Additional interfaces attached directly to the

Internet. Lists interfaces attached to the WAN (that is, the Internet). The
MetroLinq bridges all wired and wireless interfaces and this configuration
cannot be modified.

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 Chapter 2 | Status Information
Wireless Status

Wireless Status
The Wireless Status section shows information about the radio settings and link
status of the 5 GHz and 60 GHz wireless interfaces.

Figure 10: Wireless Status

The following items are displayed in this section:

◆ Radio Status — Shows if the wireless interface is enabled or disabled.

◆ Op Mode — Shows if the wireless interface is configured to operate in Point-to-

Point Master, Point-to-Point Slave, or Point-to-Point Auto mode.

◆ Remote MAC — The MAC address of the remote AP.

◆ Security — Shows whether or not security has been enabled.

◆ Local MAC — The MAC address of the AP radio interface.

◆ Data Rate — The data transmit rate on the wireless link.

◆ Tx Power — The power of the radio signals transmitted from the AP.

◆ Channel — The radio channel the access point uses to communicate on the
point-to-point link. The available channels depend on the Channel Bandwidth1
and Country Code settings2.

1. See “Radio Settings” on page 29.

2. See “Setup Wizard” on page 14.

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Chapter 2 | Status Information
Traffic Graphs

Traffic Graphs
The Traffic Graphs section shows the data rate for the Ethernet ports and wireless
interfaces.

Figure 11: Traffic Graphs

Services
The Services section shows the status of the IgniteNet cloud management agent.

Figure 12: Services

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 3 Network Settings

This chapter describes basic network settings on the access point. It includes the
following sections:

◆ “Internet Settings” on page 25

◆ “Ethernet Settings” on page 27

Internet Settings
The Internet Settings page configures the basic Internet settings for the AP, such as
the IP address mode, IP aliases, as well as the maximum MTU size.

Figure 13: Internet Settings

The following items are displayed on this page:

◆ IP Address Mode — The method used to provide an IP address for the Internet
access port. (Default: DHCP; Options: DHCP, static IP)

■ DHCP — Configuration options displayed for DHCP are shown in Figure 13,
“Internet Settings", on page 25.

■ Static IP — To configure a static IP address for the selected Ethernet

interface, the following items must be specified.

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Chapter 3 | Network Settings
Internet Settings

Figure 14: IP Address Mode – Static IP

■ IP Address — Specifies an IP address for the access point. Valid IP

addresses consist of four decimal numbers, 0 to 255, separated by
periods. (Default: 192.168.1.1)

■ Subnet Mask — Indicates the local subnet mask.

(Default: 255.255.255.0)

■ Default Gateway — The IP address of the default gateway, which is

used if the requested destination address is not on the local subnet.
If you have management stations, DNS, RADIUS, or other network
servers located on another subnet, type the IP address of the default
gateway router in the text field provided.

■ DNS Servers — The IP address of Domain Name Servers on the

network. A DNS maps numerical IP addresses to domain names and
can be used to identify network hosts by familiar names instead of the
IP addresses.
If you have a DNS servers located on the local network, type the IP
addresses in the text field provided. Up to four IP addresses can be
entered, each separated by spaces.

◆ IP Aliases — Adds a static IPv4 address under which the access point can also
be reached.

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 Chapter 3 | Network Settings
Ethernet Settings

Figure 15: IP Alias

◆ Fallback IP — The IPv4 address used when a DHCP server is unavailable.

(Default: 192.168.1.20)

◆ Fallback Netmask — The subnet mask used for the Fallback IP address.
(Default: 255.255.255.0)

◆ Manual DHCP Client ID — An optional hostname used to identify the DHCP

client.

◆ MTU Size — Sets the size of the maximum transmission unit (MTU) for packets
sent on this interface. (Range: 1400-7912 bytes; Default 1500 bytes)

◆ Mgmt VLAN — Configures a specific VLAN for only AP management traffic.

(Range: 0-4094)

Note: Before enabling a management VLAN on the access point, be sure to

configure the attached network switch port to support tagged VLAN frames for the
VLAN ID configured on the access point. Otherwise, connectivity to the access
point will be lost when you enable the VLAN feature.

Ethernet Settings
The Ethernet Settings page configures the network behavior of the Ethernet ports,
indicating that a port provides an Internet connection.

The following items are common for all pages under Ethernet Settings:

◆ Status — Enables or disables this port. (Default: ON)

◆ Auto-negotiation — Enables or disables auto-negotiation for a given

interface. (Default: ON)
1000BASE-T does not support forced mode. Auto-negotiation should always be
used to establish a connection over any 1000BASE-T port.

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Chapter 3 | Network Settings
Ethernet Settings

When auto-negotiation is enabled, the access point will negotiate the best
settings for a link based on advertised capabilities.

Figure 16: Ethernet Settings – Internet Source

The following status message is displayed if an interface is set as the Internet

source:

◆ “This port is the internet source for this product. Configure Internet Settings”
If more than one interface is connected to the Internet, only the last configured
interface is used.

Figure 17: Ethernet Settings – Network Behavior

The following items are displayed on this page:

◆ Network Behavior — For the Ethernet port which is not providing Internet
access, the following connection method must be specified. (Default: Bridge to
Internet)

■ Bridge to Internet — Configures an interface to be attached to the WAN.

Traffic from this interface is directly bridged into the Internet. The
MetroLinq has all interfaces set as Bridge to Internet.

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 4 Wireless Settings

This chapter describes wireless settings on the access point. It includes the
following sections:

◆ “Radio Settings” on page 29

Radio Settings
The IEEE 802.11 wireless interfaces include configuration options for radio signal
characteristics and wireless security features.

The access point can operate in two radio modes, 802.11ac at 5 GHz and 802.11ad
at 60 GHz. Note that the access points can operate at 60 GHz and 5 GHz at the same
time, or use the 5 GHz interface as a backup link. The web interface identifies the
radio configuration pages as:

◆ Radio 0 — the 5 GHz 802.11ac radio interface

◆ Radio 1 — the 60 GHz 802.11ad radio interface

Physical Radio Figure 18: Radio Settings (Physical Radio Settings)

Settings

The following items are displayed on this page:

◆ Status — Enables or disables the wireless service on this interface.

◆ Mode — Selects the mode in which the AP will function.

■ Point-to-Point Master — (Outdoor APs only) Sets the AP radio as the

Master in a point-to-point wireless link between two IgniteNet units. A

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Chapter 4 | Wireless Settings
Radio Settings

point-to-point wireless link requires one unit set as Master and the other
set to Slave. Links to any non-IgniteNet units will not work.

■ Point-to-Point Slave — (Outdoor APs only) Sets the AP radio as the Slave
in a point-to-point wireless link between two IgniteNet units.

◆ Channel Bandwidth — The AP options for 5 GHz channel bandwidths include

5, 10, 20, 40 and 80 MHz. Using a larger channel bandwidth setting provides a
higher connection speed. For the 60 GHz radio, the channel bandwidth is fixed
at 2000 MHz. (5 GHz Default: 20 MHz; 5 GHz Range: 5 MHz, 10 MHz, 20 MHz,
40 MHz, 80MHz)

◆ Channel — The radio channel that the access point uses to communicate on
the point-to-point link. Note that the AP at the other end of the link must be set
to the same channel and channel bandwidth. (The available channels are
dependent on the 802.11 band, Channel Bandwidth, and Country Code
settings.)
Selecting Auto (5 GHz) enables the access point to automatically select an
unoccupied radio channel. (5 GHz Default: Auto, 60 GHz Default: 1)

Table 1: Radio Channels

Radio 0 (5 GHz) Radio 1 (60 GHz)

Radio Channelsa Frequency (GHz) Radio Channels Frequency (GHz)

Auto Auto scan 1 58.32

36 5.180 2 60.48

40 5.200 3 62.64

44 5.220 4 64.80

48 5.240
149 5.745

153 5.765

157 5.785

161 5.805

165 5.825

a. Supported channels depend on the channel bandwidth.

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 Chapter 4 | Wireless Settings
Radio Settings

Figure 19: 60 GHz Radio Settings (Physical Radio Settings)

The following additional items are displayed on the 60 GHz radio page:

◆ Dongle FW Version — The firmware version of the 60 GHz radio.

◆ 5 GHz Backup — Enables the 5 GHz interface to operate as a backup for the
60 GHz interface. If there is a link failure on the 60 GHz interface, traffic is
automatically forwarded to the 5 GHz interface. When the 60 GHz link is
restored, traffic reverts back to the 60 GHz interface.

◆ Aiming Mode — Opens the antenna alignment tool for 60 GHz point-to-point
links. You can set the tool to operate in a transmit or receive mode. In
transmitter mode, the AP continuously sends a signal. In receiver mode, you
can visually monitor the received signal strength from the web interface while
adjusting the antenna alignment.

Wireless Networks — Figure 20: Radio Settings (General Settings)

General Settings

The following items are displayed in this section of the Wireless Settings page:

◆ SSID — The name of the basic service set provided by the interface. APs at each
end of a point-to-point link must set the same SSID. (Default: IgniteNet0-1 for
5 GHz, IgniteNet1-1 for 60 GHz; Range: 1-32 characters)

◆ Broadcast — The SSID can be broadcast at regular intervals so that other APs
can scan and discover it. This feature also makes it easier for hackers to break

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Chapter 4 | Wireless Settings
Radio Settings

into your network because SSIDs are not encrypted, For better security, you can
disable the broadcast and configure SSIDs manually. (Default: Enabled)

Wireless Networks — Figure 21: Wireless Security Settings

Security Settings

The following items are displayed in this section of the Wireless Settings page:

◆ Encryption — Sets the wireless security method for the interface. (Default: Off )

■ Off (No Security) — When the Encryption is set to off, there is no security
on the wireless link.

■ On (WPA2-PSK): APs in the point-to-point link use WPA2 security with a

Pre-shared Key for authentication and encryption.
■ Key — WPA2-PSK uses static shared keys (fixed-length hexadecimal or
alphanumeric strings) that are manually configured. The string length
must be 8 to 63 ASCII characters (letters and numbers). No special
characters are allowed.

Advanced Radio Figure 22: Advanced Radio Settings

Settings

The following items are displayed in this section of the Wireless Settings page:

◆ MCS Rate — The minimum data rate at which the AP transmits packets on the
wireless interface. A setting of “Auto” sets the rate depending on the signal
strength.
◆ Tx Power — Adjusts the power of the radio signals transmitted from the access
point. The higher the transmission power, the farther the transmission range.
Power selection is not just a trade off between coverage area and maximum

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 Chapter 4 | Wireless Settings
Radio Settings

supported clients. You also have to ensure that high-power signals do not
interfere with the operation of other radio devices in the service area. (The
range of power settings and defaults are dependent on the AP model, radio
band, and the Country setting.)

◆ ACK Timeout — Sets the acknowledgement timeout, which is used primarily

for long-distance connections. This timeout is used to make an adjustment for
link distance. It is based on the amount of time, in microseconds, that it should
take to transmit a frame to the other end of the link, be processed by the
receiving device, and have the ACK frame created and returned to the sending
device. (5 GHz Range: 32-255 microseconds; Default: 64 microseconds, 60 GHz
Range: 10-28 microseconds; Default: 10 microseconds)

◆ SGI — The 802.11 standard specifies two guard intervals: 400ns (short) and
800ns (long). Support of the 400ns Short Guard Interval is optional for transmit
and receive. The purpose of a guard interval is to introduce immunity to
propagation delays, echoes, and reflections to which digital data is normally
very sensitive. Enabling the SGI sets it to 400ns. (Default: Enabled)

◆ STBC — Space-time Block Coding sends multiple copies of the same data over
a number of antennas, using the various received versions to improve the
reliability of data transfer. The transmitted signal may traverse a difficult
environment with scattering, reflection, and refraction which may then be
further corrupted by thermal noise in the receiver, so some of the received
copies will be better than others. This redundancy results in a higher chance of
being able to use one or more of the received copies to correctly decode the
received signal. (Default: Disabled)

◆ AMPDU — Enables or disables the use of Aggregated MAC Protocol Data Units.
Physical layer (PHY) data rate improvements do not increase real throughput
beyond a point because of 802.11 protocol overheads. The main media access
control feature that provides a performance improvement is aggregation.
Aggregation of MAC protocol data units (MPDUs) is referred to as MPDU
aggregation or (A-MPDU). (Default: Enabled)

– 33 –
5 System Settings

This chapter describes maintenance settings on the access point. It includes the
following sections:

◆ “System Settings” on page 35

◆ “Maintenance” on page 36

◆ “User Accounts” on page 39

◆ “Services” on page 39

◆ “Diagnostics” on page 42

– 34 –
 Chapter 5 | System Settings
System Settings

System Settings
The System Settings page can be used to enable the AP to be managed from the
IgniteNet Cloud controller and configure general descriptive information about the
AP, such as the system identification name and local time.

Figure 23: System Settings

The following items are displayed on this page:

◆ Enable agent — Set to “On” to manage this AP from the IgniteNet Cloud
controller. Click on the link to cloud.ignitenet.com where you can create an
account and register your AP.

◆ Host Name — An alias for the AP, enabling the device to be uniquely identified
on the network. (Default: IgniteNet; Range: 0-50 characters)

◆ Enable reset button — Enables or disables the hardware reset button.

◆ Enable LEDs — Enables or disables the AP’s status LEDs.

◆ Local Time — The local time, given as day of week, month, time, year.

◆ Configure Network Time — Links to the Network Time (NTP) section on the
Services page.

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Chapter 5 | System Settings
Maintenance

Maintenance
The Maintenance page supports general maintenance tasks including displaying
the system log or troubleshooting log, rebooting the device, restoring factory
defaults, backing up or restoring configuration settings, and upgrading firmware.

Figure 24: Maintenance

Displaying The access point saves event and error messages to a local system log database.
System Logs The log messages include the date and time, device name, message type, and
message details.

Figure 25: System Log

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 Chapter 5 | System Settings
Maintenance

Downloading the Click “Troubleshooting Log” to download the log file to the management
Troubleshooting Log workstation. In Windows, a GNU Zip (*.tar.gz) file is stored in the Downloads folder.
The troubleshooting log file contains information that can help IgniteNet resolve
technical issues with the AP.

Rebooting the The Reboot page allows you to reboot the access point.
Access Point
Figure 26: Rebooting the Access Point

Resetting the The Reset page allows you to reset the access point to the factory defaults. Note
Access Point that all user configured information will be lost. You will have to re-enter the
default user name and password to re-gain management access to this device.

Figure 27: Resetting to Defaults

Note: It is also possible to reboot or reset the access point by inserting a pin in the
pin hole labeled “Reset” on the connector panel of the access point and:
◆ press 2 seconds to reboot the access point;
◆ press 5 seconds to reset the access point to the factory defaults.

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Chapter 5 | System Settings
Maintenance

Backing Up The Backup function allows you to back up the access point’s configuration to a
Configuration management workstation. In Windows, a GNU Zip (*.tar.gz) file will be stored in the
Settings Downloads folder. This is a sample file name: backup-IgniteNet-2016-03-
09.tar.gz.cpt

Restoring The Restore page allows you to upload configuration settings from a management
Configuration workstation. The specified file must be one that was previously backed up from the
Settings access point.
Figure 28: Restoring Configuration Settings

Upgrading Firmware You can upgrade new access point software from a local file on the management
workstation. New software may be provided periodically from IgniteNet.
After upgrading new software, you must reboot the access point to implement the
new code. Until a reboot occurs, the access point will continue to run the software
it was using before the upgrade started. The access point supports dual software
images, so if newly loaded software is corrupted, the alternate image will be used
on the next reboot. Configuration settings are stored separately from the software,
so the current settings will always be used for any new software. However, note
that if the current configurtion settings are corrupted, the system defaults will be
used.

Figure 29: Upgrading Firmware

– 38 –
 Chapter 5 | System Settings
User Accounts

User Accounts
The User Accounts page allows you to control management access to the AP based
on manually configured user names and passwords.

Figure 30: User Accounts

The following items are displayed on this page:

◆ Enabled — Click to enable or disable the user account.

◆ Username — The name of the user. (Range: 3-15 ASCII characters, no special
characters)

◆ Password — The user password. (Range: 3-15 ASCII characters, case sensitive,
no special characters)

Services
The Services page allows you to control remote management access to the AP and
configure NTP time servers.

The Telnet and Web management interfaces are enabled and open to access from
the Internet. To provide more security, specific services can be disabled and
management access prevented from the Internet.

SSH The Secure Shell (SSH) can act as a secure replacement for Telnet. The SSH protocol
uses generated public keys to encrypt all data transfers passing between the access
point and SSH-enabled management station clients and ensures that data traveling
over the network arrives unaltered. Clients can then securely use the local user
name and password for access authentication.
Note that SSH client software needs to be installed on the management station to
access the access point for management via the SSH protocol.

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Chapter 5 | System Settings
Services

Figure 31: SSH Server Settings

The following items are displayed on this page:

◆ SSH Server — Enables or disables SSH access to the access point.

(Default: Enabled)

◆ Port — Sets the TCP port number for the SSH server on the access point.
(Range: 1-65535; Default: 22)

IgniteNet Discovery The IgniteNet Discovery agent allows the AP to be discovered by other devices on
Tool the local network or over the Internet.

Figure 32: IgniteNet Discovery Tool Settings

The following items are displayed on this page:

◆ Discovery Agent — Enables or disables IgniteNet Discovery. (Default: Enabled)

Telnet Telnet is a remote management tool that can be used to configure the access point
from anywhere in the network. However, note that Telnet is not secure from hostile
attacks.

Figure 33: Telnet Server Settings

The following items are displayed on this page:

◆ Telnet Server — Enables or disables Telnet access to the access point.

(Default: Enabled)

◆ Port — Sets the TCP port number for the Telnet server on the access point.
(Range: 1-65535; Default: 23)

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 Chapter 5 | System Settings
Services

Web Server A Web browser provides the primary method of managing the access point. Both
HTTP and HTTPS service can be accessed independently. If you enable HTTPS, you
must indicate this in the URL: https://device:port_number]

When you start HTTPS, the connection is established in this way:

◆ The client authenticates the server using the server’s digital certificate.
◆ The client and server negotiate a set of security protocols to use for the
connection.
◆ The client and server generate session keys for encrypting and decrypting data.
◆ The client and server establish a secure encrypted connection.
◆ A padlock icon should appear in the status bar for most browsers.

Figure 34: Web Server Settings

The following items are displayed on this page:

◆ HTTP Port — The TCP port to be used by the HTTP Web browser interface.
(Range: 1-65535; Default: 80)

◆ HTTPS Port — The TCP port to be used by the HTTPS Web browser interface.
(Range: 1-65535; Default: 443)

Network Time Network Time Protocol (NTP) allows the access point to set its internal clock based
on periodic updates from a time server (SNTP or NTP). Maintaining an accurate time
on the access point enables the system log to record meaningful dates and times
for event entries. If the clock is not set, the access point will only record the time
from the factory default set at the last bootup.
The access point acts as an NTP client, periodically sending time synchronization
requests to specified time servers. The access point will attempt to poll each server
in the configured sequence to receive a time update.

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Chapter 5 | System Settings
Diagnostics

Figure 35: NTP Settings

The following items are displayed on this page:

◆ Local Time — Displays the local time as day of week, month,

hour:minute:second, year, based on Universal Time Coordinates.

◆ NTP Service — Enables or disables sending of requests for time updates.

(Default: Enabled)

◆ NTP Servers — Sets the host names for time servers. The switch attempts to
update the time from the first server, if this fails it attempts an update from the
next server in the sequence. To configure additional servers, click the “+”
button to open a new edit field.

◆ Timezone — To display a time corresponding to your local time, choose one of

the predefined time zones from the scroll-down list.

Diagnostics
The Diagnostics page provides Ping, Traceroute, and Nslookup tools for
troubleshooting connectivity problems.

Enter a hostname or IP address and click to run the tool.

Figure 36: Diagnostics

– 42 –
Section III
Appendices

This section provides additional information and includes these items:

◆ “Troubleshooting” on page 44

– 43 –
 A Troubleshooting

Problems Accessing the Management Interface

Table 2: Troubleshooting Chart
Symptom Action

Cannot connect using ◆ Be sure the AP is powered up.

Telnet or web browser ◆ Check network cabling between the management station and the
AP.
◆ Check that you have a valid network connection to the AP and
that intermediate switch ports have not been disabled.
◆ Be sure you have configured the AP with a valid IP address, subnet
mask and default gateway.
◆ Be sure the management station has an IP address in the same
subnet as the AP’s IP.
◆ If you are trying to connect to the AP using a tagged VLAN group,
your management station, and the ports connecting intermediate
switches in the network, must be configured with the appropriate
tag.
◆ If you cannot connect using Telnet, you may have exceeded the
maximum number of concurrent Telnet/SSH sessions permitted.
Try connecting again at a later time.

Forgot or lost the password ◆ Reset the AP to factory defaults using its Reset button.

Using System Logs

If a fault does occur, refer to the Quick Start Guide to ensure that the problem you
encountered is actually caused by the AP. If the problem appears to be caused by
the AP, follow these steps:

1. Repeat the sequence of commands or other actions that lead up to the error.

2. Make a list of the commands or circumstances that led to the fault. Also make a
list of any error messages displayed.

3. Record all relevant system settings.

4. Display the log file through the System > Maintenance page, and copy the
information from the log file.

5. Download the Troubleshooting Log to a file from the System > Maintenance
page.

– 44 –
 Appendix A | Troubleshooting
Using System Logs

6. Contact your distributor’s service engineer, and send a detailed description of

the problem, along with all of the information mentioned in the above steps.

– 45 –
 Index

A H
AMPDU 33 HTTP 41
authentication port specification 41
pre-shared key 32 HTTPS 41
port specification 41
B
bridge mode 28 I
IEEE 802.11a/ac/n 29
IEEE 802.11b/g/n 29
C initial configuration 13
channel introduction 12
active 23 IP address 13, 26
bandwidth 30 configuring 13
restrictions 14 DHCP 25
selection 30 DNS server 21, 26
configuration settings Ethernet interface 25
restoring 38 gateway 21, 26
saving 38 Internet connection 21
country code 23, 30 PPPoE 25
selection 13, 14 static 25

D L
data rate, selecting 32 log messages 36
device status, displaying 23
DHCP 13, 25
DNS 21 M
server address 26 MAC address
downloading software 38 local 22

E N
event logs 36 NTP
enabling 42
servers 42
F
filter
management access 39 P
firmware password
displaying version 21 default 13
upgrading 38 user account 39

G R
gateway address 13, 26, 44 radio channel
active 23

– 46 –
 Index

configuring 30
reset button 35

S
SGI 33
shared key 32
SNTP 41
software
displaying version 21
upgrading 38
SSID 24, 31
status information
Ethernet ports 22
interfaces 22
Internet 21
wireless 23
STBC 33
subnet mask 13, 26, 44
system log 36
system software, upgrading 38

T
time zone 42
transmit power 14
configuring 32

U
upgrading software 38
user password 13, 39

W
WPA2 32

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 MetroLinq UM
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