Ao2024-0004 Learning and Development Intervention
Ao2024-0004 Learning and Development Intervention
Department of Health
OFFICE OF THE SECRETARY
APR D4 2024
ADMINISTRATIVE ORDER
No. 2024-_0004
I. RATIONALE
The Department of Health (DOH) has developed the 8-Point Action Agenda as
a medium-term strategy for the health sector for 2023-2028. The Agenda espouses an
action-focused framework prioritizing key strategic areas to attain the overarching
goals of Universal Health Care (UHC) as outlined in the National Objectives for
Health (NOH) 2023-2028. The mandate of the Health Human Resource Development
Bureau has been rearticulated in Action Agenda 7: Kapakanan at Karapatan ng
Health Workers, reiterating the core objective of the National Human Resources for
Health Master Plan (NHRHMP) 2020-2040 of having an adequate, competent, and
committed health workforce being provided fair compensation, decent work
conditions, and opportunities for career development.
In the same vein, the Department is enabling the establishment of health care
provider networks (HCPNs) to facilitate local health system integration for the
effective and efficient delivery of promotive, preventive, curative, rehabilitative, and
palliative health services pursuant to Section 19 of the Republic Act (RA) No. 11223
otherwise known as the “UHC Act”. Further, the Department, as enshrined in RA No.
11959, or the “Regional Specialty Centers Act,” is leading the institutionalization of
specialty centers in all regions of the Philippines to provide specialized health services
to the general public. Central to these UHC initiatives and reforms is the provision of
comprehensive health services to all Filipinos. Thus, the DOH is reinforcing the
service delivery and systems management capabilities of the health facilities of the
HCPNs.
Il. OBJECTIVES
This Order aims to provide a policy framework for streamlining the
implementation of LDIs for HRH in HCPNs.
Building 1, San Lazaro Compound, Rizal Avenue, Sta. Craz, 1003 Manila ¢ Trunk Line 651-7800 local 1108, 1111, 1112, 1113
Direct Line: 711-9502; 711-9503 Fax: 743-1829 ¢ URL: http://www.doh.gov.ph; e-mail: dohosec@doh.gov.ph
Specifically, this Order aims to:
A. Provide the framework, directions, and mechanisms in the implementation
of LDIs for HRH in health facilities within HCPNs.
B. Delineate the roles and responsibilities of DOH Central Offices/Bureaus,
Centers for Health Development (CHD) and Ministry of
Health-Bangsamoro Autonomous Region in Muslim Mindanao
(MOH-BARMM), public and private health facilities, local government
units (LGUs), Provincial Health Offices, and City Health Offices
(PHOs/CHOs) of Highly Urbanized Cities/Independent Component Cities
(HUC/ICCs), and other stakeholders involved in the implementation of
LDIs in HCPNs.
In the case of the BARMM, the adoption of this Order shall be following
RA No. 11054, or the Organic Law for the BARMM, and other subsequent related
laws and issuances.
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Management System).
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I. Learning and Development Intervention (LDI) Provider — refers to the
individual/institution/organization that provides learning
programs/interventions/courses that aim to capacitate human resources for
health through direct provision of LDIs and/or facilitation (AO 2021-0007:
Guidelines on the Integrated Learning and Development Management System).
V. GENERAL GUIDELINES
A. The streamlined Learning and Development Interventions for Health Care
Provider Networks shall be a strategy to achieve the objective of the Key
Result Area 3 (HRH Welfare, Protection, Career Development) of the
NHRHMP 2020-2040 of complementing the health facilities with adequate
HRH who are competent, committed, and given career opportunities in a
healthy working environment.
B. The implementation of LDIs for HCPNs shall be anchored on the design of
HCPNs prescribed in AO No. 2020-0019 “Guidelines on the Service Delivery
Design of Health Care Provider Networks.
C. The implementation of LDIs for HCPNs shall be aligned with the Philippine
Health Facility Development Plan (PHFDP) ensuring that health facilities
have systems delivery and systems management capabilities. The Streamlined
in
LDIs Policy Framework for HCPNs shall serve as a guide for the
needs-oriented, competency-based, systematic, and learner-centered
implementation of LDIs to establish HCPNs complemented by competent and
committed HRH based on the desired impacts of the 8-Point Action Agenda.
See Figure 1:
Impact Better Health Outcomes Stronger Health Systems Access to All Levels of Care
Outcome Competent health workforce to deliver quality health services In all levels of health care
Process
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Competency Needs
Assexcirert)
Planning &
Designing Delivery
Monitoring &
Evaluation
In puts Policles and Tools and Financial Infrastructure and Network of LDI
Standards es Te
y rs
L
Principles of the Implementation of Learning and Development Interventions for Health Care Provider Networks
Needs O1 Ic ncy-based atic Method |
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comprehensive individual-based and population-based health services.
The identification of learning and development needs of the HCPN shall
be aligned with its current and evolving functions and network
requirements, the national practice guidelines (NPGs), standards for
health facilities, industry competency standards, strategic directions, the
pressing public health emergencies, issues, concerns, and challenges,
and the introduction of new technologies and innovations. Thus, the LD
needs of the HRH shail also align with the needs of the HCPNs.
b. The learning and development needs of the HCPN shall be categorized
into two competency domains: 1) Health Service Delivery and 2)
Health Systems Management.
c. The inputs shall be the prerequisites in the operationalization of the
process and outputs of the DOH competency-based learning and
development framework described under the AO No. 2021-0007
“Guidelines on the Integrated Learning and Development Management
System of the DOH.”
D. The LDIs for HCPNs shall be provided in accordance with the goals of career
progression and specialization as provided by the Philippine Qualifications
Framework (PQF) Act of 2018 and the Continuing Professional Development
(CPD) Act of 2016.
E. The Consolidated LD Plan shall be the basis for identifying priority LDIs to be
included in the Local Investment Plan for Health (LIPH) and Annual
Operational Plan (AOP) of LGUs.
F. There shall be collaborative efforts among stakeholders such as academe,
accredited professional organizations, and local government units, among
others, in implementing this Order to ensure efficient and effective provision
of LDIs.
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public health emergencies, issues, concerns, and challenges, and
the introduction of new technologies and innovations and update
as deemed necessary.
c. Monitor the implementation of LDIs for HCPNs, in
coordination
with the regional technical committees.
d. Ensure the provision of standard modules, learning designs, and
manuals to PHOs/CHOs, through the assistance of CHDs and
MOH-BARMM.
e. Assist the CHDs and MOH-BARMM
technical committee in all regions
in
establishing the regional
f. Assist regional technical committee to streamline and manage
the implementation of LDIs for HCPNs within its jurisdiction.
g. Develop an impact evaluation framework including the
indicators that shall be used to determine the effectiveness of
the LDIs provided to the HRH and its
effect on the intended goal
of strengthening HCPNs.
B. Regional Technical Committee for Learning and Development
Interventions for HCPN
1. Regional Technical Committees shall be created and shall be composed
of representatives from the CHD Human Resource Development Unit
(CHD HRDU) and MOH-BARMM Human Resource Management
Division (MOH-BARMM HRMD), Provincial and City DOH Office (for
HUC/ICC), Professional Education, Training and Resource Office/Unit
(PETRO/U) of Level 3 hospitals, National Specialty Centers and
designated regional specialty centers, and Provincial Quarantine Stations.
The Regional Technical Committees LDIs for HCPNs shall have two
subcommittees:
a. Sub-committee for Health System Management Competencies;
and
b. Sub-committee for Health Service Delivery Competencies
The Regional Technical Committee shall perform the following
functions:
a. Assist the national technical committee in the identification and
mapping of competencies of HCPNs.
b. Develop a Consolidated Learning and Development Plan based
on the LD plans from provinces and independent component
cities/highly urbanized cities within its jurisdiction.
c. Engage LDI providers within their respective regions and
coordinate the delivery of appropriate LDIs to all facilities in the
HCPN. The guidelines on the evaluation of the acceptability of
LDI providers shall be provided for in a separate issuance.
d. Develop and publish a menu of LDIs for each region.
e. Submit monitoring and evaluation reports through email to the
national technical committee on a semestral basis.
A y
NPGs), Omnibus Health Guidelines, standards for health
facilities, the pressing public health emergencies, issues,
concerns, and challenges, industry competency standards, and
the introduction of new technologies and innovations:
(1) For Primary Care Facilities, it shall be based on the
service capability requirements prescribed in the Manual
of Standards for Primary Care Facilities and Omnibus
Health Guidelines. The Primary Care Facility licensing
checklist and Primary Care Workers (PCW)
self-assessment, including the LGU Competency
Framework for LGU-owned PCFs, shall also be used for
identifying and mapping competencies.
(2) For Levels 1-3 Hospitals, it shall be based on the AO No.
2012-0012 “New Classification of Hospitals” and its
amendments (for general and specialty hospitals). The
hospital licensing checklist, the Hospital Competency
Framework, and the Nurse Certification Program
self-assessment forms in the various specialty areas shall
also be referenced in identifying and mapping
competencies.
b. The competencies shall be classified according to the following
domains:
(1) Health Service Delivery Competencies, and
(2) Health Systems Management Competencies
c. The DOH competency map for hospitals and LGU health
facilities shall be used as a reference in developing the
competency map for HCPNs.
2. Assessment of Learning and Development Needs of HRH in HCPNs
a. All HRH employed in government health facilities within the
HCPN shall accomplish the Learning and Development Needs
Assessment (LDNA) using the prescribed tools from the DOH.
b. The administration of assessment tools shall correspond to the
HRH's function and/or position.
c. The results of the assessments shall be consolidated into a
Learning and Development (LD) plan of the facility to be
submitted to the PHO/CHO.
3. Development of Consolidated LD Plan and Menu of LDIs
a. The LD Plan of the facility shall be developed based on the
identified LD needs of its HRH. The Individual Development
Plan shall be considered pursuant to Civil Service Commission
Memorandum Circular No. 6, s. 2012: Guidelines in the
Establishment and Implementation of Agency Strategic
Performance Management System (SPMS).
b. The PHOs/CHOs shall consolidate LD Plans and requests from
the health facilities within the jurisdiction, while CHDs and
FY
MOH-BARMM shall consolidate LD Plans and requests from
the DOH-retained hospitals.
c. The regional technical committee shall develop a Consolidated
LD Plan from provinces and independent component cities or
highly urbanized cities within its jurisdiction.
d. The regional technical committee shall develop and publish a
menu of LDIs for the region.
F-;
the courses and training programs shall follow the
standard modules or practice guidelines prescribed by the
DOH.
(4) The DOH hospitals or designated regional specialty/apex
hospitals shall engage partner organizations or specialty
societies to be part of its pool of resource persons or
trainers, through a Memorandum of Agreement or other
appropriate partnership instruments.
(5) For LDIs that are not available within the region, the
PETRO/U of the designated regional specialty centers or
apex hospital shall coordinate with the nearest designated
regional specialty center or apex hospital where the
is
particular LDI available.
WF
CHDs and MOH-BARMM sshall submit monitoring and
evaluation reports to the national technical committee on LDIs
for HCPN on a semestral basis.
Processed and analyzed results of the monitoring shall be
disseminated to concerned parties to inform them of needed
improvements in the LDI management. A monitoring and
evaluation report shall be issued through a Department
Memorandum and published on the DOH website.
Impact evaluation of LDIs for HCPN shall be conducted every
three years after implementation, as applicable.
Findings from the evaluation shall be considered in future
amendments and revisions of this Order.
VII. FUNDING
The financing for the implementation of the LDIs shall be sourced from the
DOH-Institutional Capacity Management line item, the allotted budget for the program
and activities on HRH development of the DOH-retained health facilities, the budget
allocation of the Local Government Units for LGU-owned health facilities, funding
support from development partners and other government agencies, and other sources
of the public fund subject to the laws of the government and usual government
accounting and auditing rules and regulations.
X. SEPARABILITY CLAUSE
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force, and effect.
This Order is without prejudice to policies and guidelines that will be issued
later on by the Department of Health.
mbson }
. HERBOSA, MD
Secrgfary of Health
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Annex A. Process
Flow for the Implementation of the Learning and
Development Interventions (LDIs) for Health Care Provider Networks
Ww Health
System
Assessment of Learning and Development (LD) Needs of the HRH within HCPN Management
LDIs
vy
Development of LD Plan of the Health Facilities of the HCPN based identified
LDneeds
coat
System Management
Competencies
v
Consolidation of LD Plan of the HCPNs by PHO/CHO >
Menu of LDIs
Implementation of LDIs
» Individual-based HSD LDIs