Cellular Telephone Subpoena Guide
The chart below contains the contact information for the Subpoena Compliance Centers for various cell phone companies and social media
networks.
Provider Address Phone Number Fax Number Notes
AT&T AT&T Wireless* (800) 291-4952 Wireless - www.att.com/subpoena
208 South Akard, 10th Floor (877) 971-6093 - Can fax subpoena to them
Dallas, Texas 75202 - GoPhone prepaid service = AT&T
Online Tool - AT&T will not provide cell site/tower location /
(248) 552-3233 phone location without a court order
*AT&T says they cannot accept Information Required for Subpoena
any service by mail. Address subpoena to the proper AT&T legal
entity / affiliate
Include a full description of information
requested using the same wording as the On
Line form whenever possible for requested
account information (i.e. subscriber
information, usage records for outgoing
calls, timeframes)
Include a complete listing of target telephone
numbers; including area code
Include an electronic method for return of
records produced (i.e. email address / fax
number)
Use the corresponding AT&T legal
entity/affiliate fax number
Procedure for Service of Process
- Can use “online tool” for certain requests
- Is used to expedite subpoena requests
- Go to www.att.com/subpoena
Cellular Telephone Subpoena Guide
- Use corresponding AT&T legal entity fax
- Or “online tool” fax if applicable
Cricket Cricket Communications (858) 882-9301 (571) 434-3401 - Roaming partner with MetroPCS
Subpoena Communications
10307 Pacific Center Court Information Required for Subpoena
San Diego, CA 92121 - Phone number
- Timeframe
- Requested information
As of April 2nd, 2012, Neustar is providing
records production for Cricket. Please send your
subpoenas and court orders for records production
to email (preferred method)
FiduciaryServicesFax@neustar.biz
Or Fax: 571.434.3401. Please make sure to make
out all your requests to “Cricket Communications,
Inc. in C/O/ Neustar” and include all information
that you are seeking, and method to return
information.
If possible, when you send your requests, please
send on ly one case at a time instead of sending
them all together at once, to minimize any
confusion.
MetroPCS MetroPCS (800) 571-1265 (972) 860-2635 Information Required for Subpoena
Attn: Custodian of Records - Phone number
2250 Lakeside Boulevard - Timeframe
Richardson, TX 75782 - Requested information
Email - subpoenas@metropcs.com
Procedure for Service of Process
- Via fax or email is preferred
* Call records are kept for 6 months
* Text records are kept for 60 days
Cellular Telephone Subpoena Guide
Sprint / Subpeona Compliance Center (800) 877-7330 (816) 600-3111 - Virgin Mobile prepaid service = Sprint
Nextel Sprint/Nextel - Boost Mobile prepaid service = Nextel
6480 Sprint Parkway
Overland Park, KS 66251 After regular business hours call Sprint Subpoena
Compliance Immediate Response Team at (855)
560-7690.
T-Mobile Subpoena Compliance Department (973) 292-8911 (973) 292-8697 Information Required for Subpoena
4 Sylvan Way - Phone number
Parsippany, NJ 07054 - Timeframe
- Requested information
Procedure for Service of Process
- Via U.S. mail or fax
They require a scanned or digital copy of a
company letterhead fax cover shet with the
requested numbers, the type of response you are
looking for and the scanned court order/subpoena.
TracFone TracFone Wireless, Inc. d/b/a (800) 810-7094 (305) 715-6932 - Also sold as Net10 and SafeLink
Wireless Simple Mobile
Subpoena Compliance Information Required for Subpoena
9700 NW 112th Avenue - Phone number
Miami, FL 33178 - Timeframe
- Requested information
Procedure for Service of Process
- Via fax is preferred
subpoenacompliance@tracfone.com
All subpoenas and court orders must be addressed
to TracFone Wireless, Inc. d/b/a Simple Mobile
or they will be returned for revision.
Cellular Telephone Subpoena Guide
U.S. Cellular U.S. Cellular (630) 875-8270 (866) 669-0894 - Roaming partner with Verizon
Subpoena Compliance Department
One Pierce Place, Suite 800 Information Required for Subpoena
Itasca, IL 60143 - Phone number
- Timeframe
- Very specific details re: requested information
Procedure for Service of Process
- Via U.S. mail or fax
Verizon Cellco Partnership (800) 451-5242 (888) 667-0028 - INpulse is Verizon prepaid service
d/b/a Verizon Wireless - Alltel is also a Verizon company
Custodian of Records Option 1 for - AirTouch is also a Verizon company
180 Washington Valley Road subpoenas - Jitterbug is also a Verizon company
Bedminster, NJ 07921 Or
Option 4 for court Information Required for Subpoena
orders - Phone number
- Timeframe
- Detailed description of information requested
Procedure for Service of Process
- Via fax is preferred
