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Retail Licensee System Issues

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Binit Kumar
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0% found this document useful (0 votes)
83 views35 pages

Retail Licensee System Issues

Uploaded by

Binit Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
You are on page 1/ 35

SL NO MODULE

1 INDENT CREATION

2 RETAIL OFF LICENSE

3 RETAIL OFF LICENSE

4 RETAIL OFF LICENSE

5 PAYMENT

6 BRAND AND LABEL

7 CHALLAN
8 RETAIL OFF LICENSE

9 RETAIL OFF LICENSE

10 SPIRIT NOC

11 RETAIL OFF LICENSE

12 RETAIL OFF LICENSE

13 RETAIL OFF LICENSE

14 PAYMENT

15 PAYMENT

16 RETAIL OFF LICENSE

17 PAYMENT

18 RETAIL OFF LICENSE

19 RETAIL OFF LICENSE


20 RETAIL OFF LICENSE

21 LOGIN
22 SSO

23 CHALLAN
24 SPIRIT NOC

25 RETAIL OFF LICENSE

26 CHALLAN

27 RETAIL OFF LICENSE

28 CHALLAN

29 USER MANAGEMENT

30 CHALLAN

31 USER MANAGEMENT

32 RETAIL OFF LICENSE

33 CHALLAN
34 RETAIL OFF LICENSE

35 RETAIL OFF LICENSE

36 RETAIL OFF LICENSE

37 CHALLAN
38 SPIRIT NOC

39 LOGIN

40 OFS

41 RETAIL OFF LICENSE

42 CHALLAN
43 RETAIL OFF LICENSE

44 RETAIL OFF LICENSE

45 OFS

46 ANDROID

47 SPIRIT NOC

48 INDENT
49 OFS
50 RETAIL OFF LICENSE

51 BRAND AND LABEL

52 BRAND AND LABEL

53 TNT

54 Manufacturing Unit

55 Manufacturing Unit
56 INDENT

57 PAYMENT

58 PAYMENT

59 Spirit NOC / Lab / Brand

60 RETAIL ON LICENSE

61 OFS / Indent

62 TNT

63 RETAIL OFF LICENSE

64 RETAIL OFF LICENSE

65 TNT

66 OFS

67 WALLET PAYMENT

68 OFS
ISSUE DESCRIPTION

Licensee not able to Do indent because Shop Details are not showing

Shop Name - Ratusar


Shop Code - 1004035
SSOID : Hanumanchouhan1979
Shop Code : 1002045
SSOID : Vikashkasawan001
Shop Code : 1004029
SSOID : Devi1001017
Shop Code : 1001017
SSOID : RANVIR331029
Shop Code : 1001021
SSOID : RAJENDRACHAUPAL88
Shop Code : 1001026
SSOID : AJITYADAVRAMPURA8254
Shop Code : 1001025

SHop is not displaying for licensee

WHILE CREATING INDENT , LICENSEE NAME & SHOP NAME IS NOT COMING IN THE
DROP DOWN

. SHOWING PREVIOUS YEAR DATA to Licensee and Shop data is not showing ot
Licensee which is already applied by Licensee
1) Current licensee Ompraksah Name is Displaying Previous Licensee Sikandra Khan
2) Shop is applied by Licensee 1 Oct 2024 that details not showing to Licensee in
Approved Section
3) Licensee able to do Recharge for Excise and indent but Egrass Excise Same shop is
showing two times
4) Shop is not showing when applying Nokarnama & Godown
5) Name is displaying Sikandar Khan he was previous Year licensee in Nokarnama &
Godown

Wallet amount is displaying wrong


(it is displaying 3336 , customer is telling it should display around 120000)

brand Packing size problem .

1.After logged in to the application , showing error


2.Couldn't find challan for payment in RSBCL and RSGSM from 5.10.2024 to
11.10.2024
1) Different licensee name is displaying for user in
bidder profile

Egrass Excise Duty is not able to Payment because shop is not visible

HH bottling plant is displayed with it sub -franc. in hemant gupta .


2. storage capacity in sprit NOC is not Enabled.
the user had mail in helpdesk with all the screen shot

Licensee name and shop is not displaying

1) Different licensee name is displaying for user in


bidder profile

1) when looking liensee user details then there is not shop map showing to licensee
2) when Try to Create new user then not able to create because there is not showing
shop code
3) when looking deo site there is not showing Grid and List Details of Licensee
4) Only Deo can map again shop but there bidder date is not displaying

They have given three payment but still one Payment is not showing for Van number
==>RSBCL220424219
BAMBORI Shop Code : 3501003
Dilipgayari007
RSBCL
Guda Khera Shop no : 0905020
Shop is not showing in indent

DILIP GAYARI ==> As Discussed with Vijay Sir it there is Showing Same Licensee id for
both shop

Amount is not BEEN REFLECTED IN WALLET BALANCE

PARIHARAISHWARYK1111
Shop Code - 1703015
Issue one licensee having 2 shops but this shop not open for wallet recharge

Pay amount to department but not show in wallet

Ksparihar0011
Shopcode - 1703001
Email id - Ksparihar0011@gmail.com
Shop is not showing in User Creation

Shop opt out letter,


Data is not showing in grid based on licensee Id

Unable to login with sso id . (mail in helpdesk already)


ONE SSO ID - MULTIPLE SHOPS ISSUE(MORE THAN ONE SHOPS NOT DISPLAYING)

WRONG WALLET BALANCE ISSUE


1. FL 5 OPTION NOT SHOWING
2. FL6 OPTION NOT SHOWING
Old name is displaying in shop lifted on 26-09-2024 while updating licensee profile

Challaan of Rs10030 has been submitted but Ledger is showing Rs 2006284

Bikaner licensee name jeetu singh is matched with wrong shop code.
Actual Shop code is 0702012 but it is showing with 0702014. They have
done correction by editing option but issue persists. 702014 is the code of
unsettled shop

ISSUE IN IMTL Billing

SSO ID RADHAMEENABASWA
SHOP CODE 2901025 recurring problem of no authorization

Sardar nagar Shop Code 0606037


SSO RAJNISH.SUWALKA
CHALLAN was submittted,
BILL was generated, But no more opening

2702035 This shop is not showing in items 2P

22231401010 shop entry is complete but is not showing in license

Balance is not updating in Ledger


1701018 showing error at licensee

0502029 showing error at licensee for Bharapur

Remarks.pdf to be attached herein

Balance is showing negative in ES shop


Unable to generate FL5 because Date of Issue is not proper format in page

Unable to login

1) Exise Duty Ledger RSGSM is not showing

3) Shop Guranturee is not showing

Amount in show in wallet/PAYMENT ISSUE


Query regarding to guarantee

1) Details are not showing in Licensee Profile for Retails off


2) Licensee able to Login there is showing Confirmation button for payment
3) Excise Challan is not showing to Licensee and unable to create indent

OFS DISPATCH ISSUE.

ANDROID SCANING ISSUE IN OFS

sso - RJ10B0005084 (Unable to login to purchase


spirit from distillary)
Shop is not showing RSBCL Demand/Indent
Vechicle is already reached depo but in depot unable to prceed with MIS
Previous balance is not showing

Payment issue

Brand Repeating

In TNT, CSD is showing

Licensee Balance not Transfer for ED & AED etc

The page is not getting load.


This licensee PAN Card number is not showing that's why he has to pay TCS
of 5% every time and personal data
is invalid.
CHALLAN PROCEESS NOT GETTING

Excise Duty Payment amount (close ) is not show

After login to the application , unable to find FL-5 , FL-6 , Sample Lab and
Label registration renewal .

IEMS 1.0 Retail of licensee data transfer from


application DO level to IEMS 2.0

1.New Ofs (total case infornation) missing 2.old depo record not showing 3.
Indent balance not showing
4.after issuring slip scan option not available 5. New Van record is not
showing

TOTAL PRODUCTION (UNSYNCED)

Some shops which were not showing yesterday


few shops out of them have appeared but while
mapping data is not getting saved
1.Unable to enter pan card details
2.Shapura place name not showing in the dropdown

Data is not syncing in production.

1 Invoice not generated according to FIFO method


2 Mis not finalized but batch no taken by software while generate ITP
3.licencees deposit amount but there is variation shown in licensee ledger
4. Total no of cases issued to licensee not shown in ITP
5. opening balance and closing balance not shown in ITP
In some casesThose batch no shown in ITp which are not available in stock
New license not being generated even after e grass chalan submitted
Licensee’s Shope code not active hence he cannot open the shop and do any
lifting

Error in balance after adding the balance is constantly increasing

1.DATA MISS MATCHING IN SUPPLIER INVOICE.


2.SHOWING SELECTED MONTH IS NOT VALID IN TP GENERATE.
3. While approving TP from OIC , this error message is displaying"ORA-
01843 not a valid month"
4. Reject option is not displaying for OIC
DETAILS LEAD

CI Churu--9929529898 RAJVEER

rajpal RAJVEER
9352320042 / 9460504648
Sso id - devi1001017
Shopcode- 1001017
licensee name - Rajeshwari

Vikash Kumar -- CHURU RAJVEER


SSO ID - VIKASHKASAWAN001
PASSWORD-123456789
8529669151

OMPRAKASH - BHARATPUR RAJVEER


SSOID ID : OMPRAKASH.010568
Shop Code - 0503002
Dist - Bharatpur
Shop Name - Kumher Road, Nadbai
Email id : Kumarsidhu25@gmail.com
8209020436

parashuram shivare SSO ID - PRSHIVHARE111 shop code- RAJVEER


1406026
6307382782
Pritam --9636188395 RAJVEER

Sarita Vargav (Churu) RAJVEER


9929529898
Bajranglal--9799216586 RAJVEER

ShriGanganagar RAJVEER
SSOID : makhan.singh2525
Shop Code - 1303006
9461108672

prince sharma-sriganganagar,--9309352063 RAJVEER

"SSO ID MUKESHSHARMA824 RAJVEER


PASS.Gatt12@12
9828773216
" 9828773216

SSO ID MUKESHSHARMA824 RAJVEER


PASS.Gatt12@12
9828773216

7339884945 RAJVEER
SSOID : Bhinyaramssain92

DILIP GAYARI--9826549577 RAJVEER

Kuldeep - Bharathpur RAJVEER


PHONENUMBER IS NOT AVAILABLE
PARIHARAISHWARYK1111 RAJVEER
Shop Code - 1703015
9009607951

9782925028 RAJVEER
Mohan Singh Rathore- Ganga Nagar
Ksparihar0011 RAJVEER
Shopcode - 1703001
Email id - Ksparihar0011@gmail.com

issue already resolved in google sheet RAJVEER


Dharmendra- Karawali : 9667380848 RAJVEER

YUNAS.ALI2024 (already resolved) RAJVEER


Avinash : 6307382782 RAJVEER

VIKRAM MEMALLA PALLI : 9829175804 RAJVEER


8058120555 RAJVEER
RAJESH JAIN - BEAM GLOBAL
9251472629 RAJVEER
Garima

9251472629 RAJVEER
Narayan Singh Bisht
9983956325 RAJVEER
Bikaner licensee name jeetu singh is matched with wrong shop code.
Actual Shop code is 0702012 but it is showing with 0702014. They
have
done correction by editing option but issue persists. 702014 is the
code of
unsettled shop

7891592047 RAJVEER
SHAKTI SINGH RATHORE - JHUNJHUNU
SSO ID---> RADHAMEENABASWA RAJVEER
SHOP CODE---> 2901025
recurring problem of no authorization

Mob No : 8504005221 RAJVEER


Shop Code : 0606037
SSO---> RAJNISH.SUWALKA
Name ---> Jitendra Singh

Already issue resolved (Mentioned in google sheet) RAJVEER

Already issue resolved (Mentioned in google sheet) RAJVEER

Already issue resolved (Mentioned in google sheet) RAJVEER


Already issue resolved (Mentioned in google sheet) RAJVEER

Already issue resolved (Mentioned in google sheet) RAJVEER

Already issue resolved (Mentioned in google sheet) RAJVEER

Already issue resolved (Mentioned in google sheet) RAJVEER


Already issue resolved (Mentioned in google sheet) PULKIT

9414086869 RAJVEER
Name :

yunas ali --Rajgarh churu

9928921177 RAJVEER
Vivek ( Jodhpur )
9928921177 RAJVEER
Vivek ( Jodhpur )

Ashu Singh- Jaisalmer :7665633819 RAJVEER


9521627557 RAJVEER
Narayan Singh- Barmer

7877275678 RAJVEER
Name : Sandeep Singh
SSOID - sandy2001
Shop Code : 0105031 ( Beawer )
Shop Name : Beawer

8239276508 PULKIT
SHIVA CHOUDARY
8239276508 PULKIT
SHIVA CHOUDARY
9351478099 RAJVEER
goyal homo pharma
SSO ID : ksparihar0011 Pulkit
United Spirit Alwar PULKIT
United Spirit Alwar RAJVEER

United Spirit Alwar RAJVEER

United Spirit Alwar RAJVEER

United Spirit Alwar Pulkit

PHONE NUMBER IS NOT AVAILABLE RAJVEER

PHONE NUMBER IS NOT AVAILABLE


9928657472 Rajveer
SATPAL - Licensee

7725943242 Rajveer
RAJANISH KUMAR
8619525529 Rajveer
Rehma ram - Barmer
8058120555 RAJVEER
Rajesh Jain (Dean Globus spirits)

8896494949 RAJVEER
MONIKA - HANUMANGARH

mob no : 8769010486 PULKIT


Sarita Bhargav (Excise inspector Ganga nagar)

Mob No : 8290401209 Pulkit


GAURAV YADAV - ALWAR
Sr. Manager Production RADICOGAURAV 9828411518
PHONE NUMBER IS NOT AVAILABLE RAJVEER

MOB No : 9602749420 RAJVEER


Name : Amar Barsha
msen2422@gmail.com.
mail by this id in help desk

MOB No : 8949497894 Pulkit


Name : Ravindra singh (Jhotwara)
MOB no :7726060740 PULKIT
AD RISL Jaipur Shweta Khandelwal
has forwarded this issue sent to her by
E.C Sir

MOb No : 9414914621 PULKIT


NAME : Chotu Singh(Jodhpur)

Mob No : 7412026114 PULKIT


sso id ---> SHARVAN.KUMARC
TeamMember PROD NO OF CUSTOMERS
TARGET COMPLAINTS
DATE

Nitesh Saini & Rajveer 10/18/2024 7

Jyoti Banduni & Rajveer 10/18/2024 1

Nitesh Saini & Rajveer 10/18/2024 1

Ayush Ranjan & Rajveer 10/18/2024 1

Vijay Kumawat & Rajveer 10/18/2024 1

Ayush Ranjan & Rajveer 10/18/2024 1

Vijay Kumawat & Rajveer 10/18/2024 1


Ayush Ranjan & Rajveer 10/18/2024 3

Binit Kumar & Rajveer 10/18/2024 1

Vijay Kumawat & Rajveer 10/18/2024 1

Ayush Ranjan & Rajveer 10/18/2024 1

Ayush Ranjan & Rajveer 10/18/2024 1

GK Goneppa & Rajveer 10/18/2024 1

Vijay Kumawat & Rajveer 10/18/2024 1

Vijay Kumawat & Rajveer 10/18/2024 1

Nitesh Saini & Rajveer 10/18/2024 1

Vijay Kumawat & Rajveer 10/18/2024 1

Nitesh Saini & Rajveer 10/18/2024 1

Nitesh Saini & Rajveer 10/18/2024


Nitesh Saini & Rajveer 10/18/2024

Ayush Ranjan & Rajveer 10/18/2024


Ayush Ranjan & Rajveer 10/18/2024

Vijay Kumawat & Rajveer 10/18/2024


Jyoti Banduni & Rajveer 10/18/2024

Guddu Singh & Rajveer 10/18/2024

Vijay Kumawat & Rajveer 10/18/2024

Guddu Singh & Rajveer 10/18/2024

Vijay Kumawat & Rajveer 10/18/2024

GK Goneppa & Rajveer 10/18/2024

Jyoti Banduni & Rajveer 10/18/2024

Nitesh Saini & Rajveer 10/18/2024

Guddu Singh & Rajveer 10/18/2024

Vijay Kumawat & Rajveer 10/18/2024


Guddu Singh & Rajveer 10/18/2024

Guddu Singh & Rajveer 10/18/2024

Binit Kumar & Rajveer 10/18/2024

Vijay Kumawat & Rajveer 10/18/2024


Ravishankar Sharma & Pulkit Bhartia 10/18/2024 1

Nitesh Saini & Rajveer 10/18/2024 1

Vijay Kumawat & Rajveer 10/18/2024 3

Rajveer 10/18/2024 1

Vijay Kumawat & Rajveer 10/18/2024 2


Rajveer 10/18/2024 1

Rajveer 10/18/2024 1

Vikas Kumar & Pulkit Bhartia 10/18/2024 1

Reena yadav & Pulkit Bhartia 10/18/2024 1

Nitesh Saini & Rajveer 10/18/2024 1

Ravishankar Sharma & Pulkit Bhartia 10/18/2024 1


Sarvesh Jha & Pulkit Bhartia 10/18/2024 1
DEVENDRA SHIGH SHEKHAWAT 10/18/2024

DEVENDRA SHIGH SHEKHAWAT 10/18/2024

DEVENDRA SHIGH SHEKHAWAT 10/18/2024

DEVENDRA SHIGH SHEKHAWAT & Pulkit 10/18/2024


Bhartia
DEVENDRA SHIGH SHEKHAWAT 10/18/2024

DEVENDRA SHIGH SHEKHAWAT 10/18/2024


Vijay Kumawat & Rajveer 10/18/2024

Vijay Kumawat & Rajveer 10/18/2024

Vijay Kumawat & Rajveer 10/18/2024

Jyoti Banduni & Rajveer 10/18/2024

Nitesh Saini & Rajveer 10/18/2024

Ravishankar Sharma & Pulkit Bhartia 10/18/2024

DEVENDRA SHIGH SHEKHAWAT & Pulkit 10/18/2024


Bhartia

DEVENDRA SHIGH SHEKHAWAT 10/18/2024

Shubham Kumar & Rajveer 10/18/2024

DEVENDRA SHIGH SHEKHAWAT & Pulkit 10/18/2024


Bhartia
DEVENDRA SHIGH SHEKHAWAT 10/18/2024

DEVENDRA SHIGH SHEKHAWAT 10/18/2024


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