Send

Generate
Invoicing Invoices to
No Invoices
Clients

Send
Receive & Compile Data Compiled Invoicing
Cutoff? Yes
Record Data for Cutoff Timesheet to or Payroll?
Finance

Send
Generate
Payroll Payslips to
Payslips
Contractors

Send
Receive Send Send Compile Close Ticket
Email to Notifications
Information + Activation Timesheet Each VA
Client at EOD (Jira)
Create Active Email to User Data to Podio Activity at
TC Profile EOD

Yes

Record & Notify Line Update Notify

Send
Compile Data Record Ticket Manager of Timeclock Requestor of
Notifications No Resolved?
for Timesheet (Jira) Request Display Response
(Jira)

No Finance: Finance: Resolve

Collect on
Process Process Invoice
Delinquencies
Payroll Payments Disputes Support:
Update Line
File Ticket Work on Get Client /
Respond to Ticket File Request Manager: Request
Do You Lead Correct Any Resolution Line Manager No
Yes Approval In Timeclock Respond to Approved?
a Team? Login Issues Approval
Requests Request
Helpdesk:
- Tech Support
- Payroll Disputes
- Timeclock Issues
Resolve
Ready for HR Requests:
Yes Yes Yes Yes
Payroll Yes - COE Requests
Next Cutoff - Grievances
Disputes - Suggestions
- 201 Updates

Receive Use Log "Activity"

HR: Create Timeclock to Any Help Helpdesk or Schedule Schedule
Credentials + throughout Yes No Overtime? No PTO/UPTO? No No Overtime? No PTO/UPTO
TC Profile Login on Needed? HR Request? Change? Change?
Reset PW workday
Work Days

No
Yes Yes Yes

Login to
Take
Timeclock for
PTO/UPTO
Schedule

Return to
Work