eae ES Various Problem Solving Methods Explained with Exam What is problem-solving? » Problem Solving Methods are various methods used to solve the problem. + A Problem is an undesirable event or In other words, “Any Gap between what is expected and what is obtained”. — Any effort to reduce this gap between what is expected and what is obtained is called “Problem Solving". What is the problem-solving approach?What is the problem-solving approach? — The most important two things are related to all problems: 1. Goal and 2. Barriers [1] Goal: + It can be anything that we want to achieve or we want to be. — Let's take one example to understand this thing. If |am hungry then my goal is to eat something. — If |am Managing Director of a company then my target is to increase profit this is the main goal and further, it is subdivided into many sub-goals to achieve the main target. [2] Barriers: — If there is no barrier to achieve the goal then it is not an issue. The barrier prevents the achievement of the goal. — Let's take the above example to understand this thing. In the first case, my target is to eat something but | have no food at my home so this is a barrier. To remove this barrier | have to go to the shop or market to purchase some food hence this is solved. — In the second case, There are many barriers that prevent achieving the main goal to increase profit. So after identify and remove the barrier we ca achieve the target. BwWhat i is Problem Solving Skills? » Creativity » Team Work » Research & Analysis ~ Intelligence ~» Risk Management (Risk Based Thinking) -» Decision Making ~ Active listening - Communication What are the 5 steps problem- solving methods? 1. Identify 2. Analyze 3. Find out the Solution 4. Implement the Solution 5. Monitoring, Analysis, and Evaluation of Solution Types of Problem Solving: 1. Correction 2. Corrective Action 3. Prevention B a 4. Preventive ActionTypes of Problem Solving: 1, Correction 2. Corrective Action 3. Prevention 4, Preventive Action [1] Correction: - Ina simple word "Correction is like first-aid,” Correction is the instant action that is taken to correct the nonconformity or to reduce the impact of nonconformity. [2]. Corrective Action: . Corrective actions are steps that are taken to remove the causes of an existing nonconformity or undesirable situation or event. [3]. Prevention -» Prevention is to eliminate the causes of potential nonconformities or potential situations that are responsible for an undesirable situation or event. [4]. Preventive Action: — Preventive actions are steps that are take! remove the causes of potential roncontonmall potential situations that are undesirable.Problem Solving Methods: 1. PDCA - Cycle 2. DMAIC Method 3. 8D Method 4. A3 Method[1] PDCA - Cycle: = PDCA (plan-do-check-act) cycle is also called the Daming Cycle or Daming Wheel. _. While PDSA (plan-do-study-act) is called the Shewhart Cycle. » PDCA (plan-do-check-act) is a repetitive four- stage model for Continuous Improvement in business or process management. + PDCA Cycle is implemented within: » Product Lifecycle Management, + Project Management, -» Human Resource Management (HRM), » Supply Chain Management (SCM) and many other areas of business. PDCA Methodology = PDCA Cycle refers to : » P = Plan = Make Plan for any Project -f.s fins Carrautthe Blan+ D = Do = Carry out the Plan + C= Check = Summarize the Result . A= Act = Determine wat changes to be made (2] DMAIC Method: + DMAIC Methodology is a quality strategy used to improve processes « In general, DMAIC can be implemented as a standalone Quality improvement procedure or as part of other process improvements + It is an integral part of a Six Sigma Initiative. - DMAIC Methodology refers to + D= Define » M= Measure . A= Analyse . [= Improve + = Controli Qubole Open Data Lake : Platform - Build a Data Lake in the Cloud 8D Methodology. | Problem Solving Method | Example |... Onboard Engineers Faster Root Cause Analysis (RCA) Method | Problem Solving 5W 1H Method for Problem Solving Explained with Example Why Why Analysis | 5 _ Why analysis method with example Selection of Problem Solving Method Quick Summary of Terms & Definitions for Interview | Part 2[3] 8D Method: + 8D Methodology is widely used by Ford Motors and its suppliers. + This methodology was developed by ford motors and widely used by many manufacturing industries. . Eight Steps or 8 Disciplines of 8D Methodology are mentioned below. 1. Create Team & Collect Information 2, Describe the_Problem 3, Interim Containment Actions 4. Root Cause Analysis 5. Define the possible corrective actions 6, Implement corrective actions 7, Define actions to avoid recurrence 8, Congratulate the Team [4] A3 Method:[4] A3 Method: — It is widely used by Toyota Motors and its suppliers. — Eight Steps of A3 Methodology are mentioned below. = . Clarify the issue 2. Break down the issue 3. Set the Target 4. Analyze the root cause 5. Develop countermeasure 6. See Countermeasure 7. Evaluate results & Processes 8. Standardize Success Comparison of Various Methods:Comparison of Various Methods: - Here in the below picture, you can easily find the comparison of various methods like PDCA, DMAIC, 8D, and A3 Comparison of Vatious Problem-Solving Techniques oa aterm es = ieee