INTERVIEW ASSESSMENT RUBRIC for
MKTG 75: PROFESSIONAL SALESMANSHIP
Student Name: _Layaban Kyla Maxine S. Score: ___ / 80 Date: 04/10/24
Criteria 1-2 3-4 5-6 7-8 Score
Overall appearance is untidy Appearance is somewhat Overall neat appearance Overall appearance is very
untidy neat
Choice in clothing is Choice in clothing is
inappropriate for any job Choice in clothing is acceptable for the type of Choice in clothing is
interview (torn, unclean, inappropriate (shirt interview appropriate for any job
wrinkled) un-tucked, tee-shirt, too interview
APPEARANCE much jewelry, etc.) Well groomed (i.e. shirt
Poor grooming tucked in, jewelry blends Very well groomed (hair,
Grooming attempt is evident with clothing, minimal make-up, clothes pressed,
wrinkles) etc.)
Overall appearance is
businesslike
Unacceptable behavior and Used typical behavior and Acceptable behavior, well Professional behavior and
language language – did modify mannered, professionalism language (handshake,
behavior to fit the interview somewhat lacking “hello”,” thank you “, etc.)
GREETING Unfriendly and not courteous
Attempts to be courteous to Courteous to all involved in Friendly and courteous to all
all in interview setting interview involved in interview
Speaking is unclear – very Speaking is unclear – lapses Speaking is clear with Speaks clearly and distinctly
difficult to understand message in sentence structure and minimal mistakes in with no lapse in sentence
of what is being said (i.e. grammar sentence structure and structure and grammar
mumbling) grammar usage; speaks concisely with
COMMUNICATION
Volume is uneven (varied) correct pronunciation
Volume is inappropriate for Volume is appropriate
interview (i.e. spoke too loudly, Volume conveys business
too softly) tone
Fidgeted – (i.e., constant Fidgeted –(i.e., movement of Minimal fidgeting (i.e., No fidgeting; consistently
movement of hands and feet); hands and feet frequently); occasionally shifting); used physical gestures, facial
none or very poor use of minimal use of physical average use of physical expressions and body
physical gestures, facial gestures, facial expressions gestures, facial movements in a manner
BODY LANGUAGE
expressions and body and body movements in a expressions and body which enhanced the interview
movements detracted from the manner which enhanced the movements in a manner process
interview process interview process which enhanced the
interview process
Does not look at persons Sits up straight; average Sits up straight, good Sits up straight, excellent
involved in the interview posture; establishes eye posture; establishes eye posture; looks relaxed and
POSTURE AND process; keeps head down; contact with interviewers contact with interviewers confident; establishes eye
EYE CONTACT minimal eye contact; does not during the interview 70 -80% during the interview 80 contact with interviewers
have good posture; slouching of the time -90% of the time during the interview 90-100%
of the time
Several times, the student Student interrupted or Student interrupted or Student never interrupted or
interrupted or hurried the person hurried the interviewer 3-5 hurried the interviewer 1-2 hurried the interviewer and
POLITENESS doing the interviewing; forgot to times during the course of times during the course of thanked them after the
thank person(s) the interview, thanked the the interview, thanked the interview
person after the interview person after the interview
Lack of interest and enthusiasm Somewhat interested in the Shows basic interest in the Appropriately interested and
GENERAL
about the interview; passive and interview; shows little interview; shows some enthusiastic about the
ATTITUDE
indifferent enthusiasm enthusiasm interview process
Answers with “yes’ or “no” and Gives well-constructed Gives well-constructed Gives well-constructed,
fails to elaborate or explain; talks responses, but sounds responses, does not sound confident responses that are
RESPONSES TO
negatively about past employers rehearsed or unsure rehearsed, student genuine
QUESTIONS
somewhat hesitant or
unsure
Responses are inconsistent or Responses are somewhat Responses are generally Responses are all consistent
contradictory. No concrete or inconsistent or contradictory consistent
specific examples used Concrete and specific
Concrete and specific Concrete and specific examples are used
CANDIDATE
Candidate provided no verifiable examples occasionally used examples often used
INTEGRITY
information for claims, and/or Candidate provides verifiable
claims may be exaggerated or Candidate provides some Candidate provides information for all claims
even appear manufactured verifiable information for verifiable information for
claims most claims
Demonstration of poor interview Demonstrated limited Demonstrated average Highly proficient;
OVERALL skills with little confidence proficiency; limited proficiency; average appropriately utilized
DEMONSTRATION displayed demonstration of competent demonstration of interview skills in an
OF INTERVIEW interview skills in a generally competent interview skills enthusiastic, motivating and
SKILLS confident manner in a generally confident engaging manner
manner
__ / 80
Evaluator: ________________________ Signature: ________________
Check: __ Passed __Failed __ Reinterview
Remarks: ____________________________
