Ellis 2019
Ellis 2019
Keywords: Understanding how people use technology remains important, particularly when measuring the impact this
Behavioral analytics might have on individuals and society. To date, research within psychological science often frames new tech-
Psychometrics nology as problematic with overwhelmingly negative consequences. However, this paper argues that the latest
Smartphones generation of psychometric tools, which aim to assess smartphone usage, are unable to capture technology
Technology use
related experiences or behaviors. As a result, many conclusions concerning the psychological impact of tech-
nology use remain unsound. Current assessments have also failed to keep pace with new methodological de-
velopments and these data-intensive approaches challenge the notion that smartphones and related technologies
are inherently problematic. The field should now consider how it might re-position itself conceptually and
methodologically given that many ‘addictive’ technologies have long since become intertwined with daily life.
1. Introduction cognitive impairment (Clayton, Leshner, & Almond, 2015), and poor
academic performance (Lepp, Barkley, & Karpinski, 2015). This repeats
Behavioral science has spent many years attempting to understand a pattern of research priorities, which previously focused on the ne-
how our interactions with technology might impact on numerous psy- gative impacts of many other screen-based technologies, systematically
chological outcomes (Shaw, Ellis, & Ziegler, 2018). This lends itself to a moving from television and video games, to the internet and social
wide variety of research questions from problematic use (e.g., do media (Rosen et al., 2014).
smartphones cause depression or anxiety?), to the effects of engaging While some research has reported many beneficial effects of tech-
with feedback as part of a behavior change intervention (e.g., does nology use (e.g., Barr, Pennycook, Stolz, & Fugelsang, 2015; Przybylski
monitoring physical activity improve health?) (Ellis & Piwek, 2018). & Weinstein, 2017; Ward, Dill-Shackleford, & Mazurek, 2018), ominous
Approaches within psychology have almost exclusively focused on results have had a far greater impact on public opinion. This has re-
correlational research that involves asking people to consider their cently led to a UK government enquiry concerning the effects of screen
personal experience with a technology rather than measuring their time on health (UK Parliament, 2018). However, regardless of whether
actual behavior (Ellis, Kaye, Wilcockson, & Ryding, 2018a). This re- research aims to focus on narrow or broad definitions of technology
flects a general trend within social psychology as a whole (Baumeister, use, our current understanding is based around a set of popular mea-
Vohs, & Funder, 2007; Doliński, 2018), but remains surprising when sures that present several methodological shortcomings (Shaw et al.,
considered alongside automated systems (e.g., smartphones (Miller, 2018; Ryding & Kaye, 2018). This has become particularly pertinent as
2012)) that can record human-computer interactions directly (Piwek, methods of investigation have remained static despite exponential
Ellis, & Andrews, 2016). For example, behavioral interactions can be changes in the availability and processing power afforded by modern
measured ‘in situ’ with applications. However, this is not an avenue technology (Shaw et al., 2018).
explored by the majority of psychological research, despite having
spent over a decade attempting to define ‘problematic’ or ‘addictive’ 2. Capturing smartphone behaviors from self-report
smartphone behaviors (Panova & Carbonell, 2018). Conclusions sur-
rounding use have therefore been largely negative and smartphones Historically, time has been the primary focus when attempting to
have repeatedly been associated with depression (Elhai, Dvorak, quantify experiences with technology. Respondents are often asked to
Levine, & Hall, 2017), anxiety (Richardson, Hussain, & Griffiths, 2018), report their frequency or duration of use, but even simple self-reported
disrupted sleep (Rosen, Carrier, Miller, Rokkum, & Ruiz, 2016), estimates concerning mobile phone use (e.g., number of calls made, or
https://doi.org/10.1016/j.chb.2019.03.006
Received 17 September 2018; Received in revised form 5 March 2019; Accepted 6 March 2019
Available online 08 March 2019
0747-5632/ © 2019 Elsevier Ltd. All rights reserved.
D.A. Ellis Computers in Human Behavior 97 (2019) 60–66
61
D.A. Ellis
Table 1
Examples of psychometric tools developed to assess general smartphone usage (translations to other languages are not included). Many of these are conceptually similar to those that assess internet,
social media or video game ‘addiction’ (e.g., Kwon et al., 2013a). Validation typically relies on duration estimates, which are themselves poorly aligned with related behaviours (Boase & Ling, 2013)
or by demonstrating a relationship with other constructs that are assumed to be related with increased technology use (e.g., impulsivity). Some measures (not listed) are built entirely around
duration-based estimates or frequencies of use via likert scales (e.g., Elhai, Levine, Dvorak, & Hall, 2016). Others (not listed) ask about specific mobile functions (e.g., text messaging (Rutland,
Sheets, & Young, 2007)). Many non-peer reviewed scales are simply adapted directly from measures used to assess other technology behaviors (e.g., video games) without any subsequent reliability
or validation checks (e.g., Hussain, Griffiths, & Sheffield, 2017).
Reference Items Scale
Bianchi and Phillips (2005) 27 Mobile Phone Problem Use Scale (MPPUS)
Billieux, Van der Linden, and Rochat (2008) 30 Problematic Mobile Phone Use Questionnaire (PMPUQ)
Chóliz (2012) 22 Test of Mobile Phone Dependence (TMD)
Chóliz et al. (2016) 12 Brief Multicultural Version of the Test of Mobile Phone Dependence Questionnaire (TMD brief)
Csibi, Griffiths, Cook, Demetrovics, and Szabo (2018) 6 Smartphone Application-Based Addiction Scale (SABAS)
Ehrenberg et al. (2008) 3 Mobile Phone Addictive Tendencies Scale (MPAT)
Foerster, Roser, Schoeni, and Röösli (2015) 10 Mobile Phone Problem Use Scale: short version (MPPUS-10)
Ha, Chin, Park, Ryu, and Yu (2008) 20 Excessive Cellular Phone Use Survey (ECPUS)
Jenaro, Flores, Gómez-Vela, González-Gil, and Caballo (2007) 23 Cell Phone Overuse Scale (COS)
Kawasaki et al. (2006) 20 Cellular Phone Dependence Tendency Questionnaire (CPDQ)
Kim, Lee, Lee, Nam, and Chung (2014) 15 Smartphone Addiction Proneness Scale (SAPS)
King et al. (2014) 29 Mobile Phone Use Questionnaire (MP-Use)
62
Koo (2009) 20 Cell Phone Addiction Scale (CAS)
Kuss et al. (2018) 16 Problematic Mobile Phone Use Questionnaire Revised (PMPUQ-R)
Kwon et al. (2013a) 33 Smartphone Addiction Scale (SAS)
Kwon, Kim, Cho, and Yang (2013b) 10 Smartphone Addiction Scale (SAS short version)
Lee et al. (2017) 28 Smartphone Overuse Screening Questionnaire (SOS-Q)
Leung (2008) 17 Mobile Phone Addiction Index (MPAI)
Lin et al. (2014) 26 Smartphone Addiction Inventory (SPAI)
Lin et al. (2017) 10 Smartphone Addiction Inventory: short-form (SPAI-SF)
Lopez-Fernandez, Honrubia-Serrano, Freixa-Blanxart, and Gibson (2014) 26 Mobile Phone Problem Use Scale for Adolescents (MPPUSA)
Lopez-Fernandez et al. (2018) 15 Short Version of the Problematic Mobile Phone Use Questionnaire (PMPUQ-SV)
Martinotti et al. (2011) 10 Mobile Addiction Test (MAT)
Marty-Dugas, Ralph, Oakman, and Smilek (2018) 20 Smartphone Use Questionnaires (SUQ-G & A)
Merlo, Stone, and Bibbey (2013) 22 Problematic Use of Mobile Phones Scale (PUMP)
Rosen, Whaling, Carrier, Cheever, and Rokkum (2013) 9 Media and Technology Usage and Attitudes Scale (MTUAS) (smartphone items only)
Rozgonjuk, Rosenvald, Janno, and Täht (2016) 18 Short version of Estonian Smartphone Addiction Proneness Scale (E-SAPS18)
Toda, Monden, Kubo, and Morimoto (2004) 20 Cellular Phone Dependence Questionnaire (CPDQ)
Walsh, White, and Young (2010) 8 Mobile Phone Involvement Questionnaire (MPIQ)
Yen et al. (2009) 12 Problem Cellular Phone Use Questionnaire (PCPU-Q)
Yildirim and Correia (2015) 20 Nomophobia Questionnaire (NMP-Q)
Computers in Human Behavior 97 (2019) 60–66
D.A. Ellis Computers in Human Behavior 97 (2019) 60–66
Table 2
Research that has attempted to validate single estimates or self-report smartphone usage scales against objective behaviors.
Reference N Time (days) Findings
Andrews et al. (2015) 23 14 Estimated time spent using a smartphone correlated moderately with actual usage. Estimates concerning the number of times an
individual used their phone did not correlate with actual smartphone use. Neither estimated duration nor number of uses
correlated with the Mobile Phone Problem Use Scale (MPPUS).
Elhai et al. (2018) 68 7 No overall relationship between likert estimations of use and average daily minutes. Weak overall relationship between average
daily minutes and Smartphone Addiction Scale (SAS short version). Likert estimates and SAS scores predicted weekend, but not
weekday averages.
Ellis et al. (2018b) 238 6 Weak relationships observed between objective smartphone measures and a variety of self-report measures (including single
duration estimates).
Foerster et al. (2015) 234 * Weak relationships observed between short version of Mobile Phone Problem Use Scale (MPPUS-10) and phone calls/sent SMS
messages. Moderate correlation between MPPUS-10 and data traffic volume. *objective data was available for up to 6 months.
Rozgonjuk et al. (2018) 101 7 Weak relationship between Smartphone Addiction Scale (SAS) and minutes of screen time in a week (Spearman). No relationship
between SAS and the number of times an individual used their smartphone (Spearman).
Lin et al. (2015) 66 30 Estimated time spent using a smartphone correlated moderately with actual usage. Note: Duration estimates were generated with
assistance from psychiatrists.
Wilcockson et al. (2018) 27 14 No relationship observed between Mobile Phone Problem Use Scale (MPPUS) and actual usage or the number interactions with a
smartphone lasting less than 15 s (Spearman).
In recent years, objective studies have also started to focus on the obvious benefits (Days, 2018; Surrat, 1999). For example, the idea that
potential negative impacts of smartphones on mood however, their problematic technology use can be framed as a behavioral addiction is
conclusions are dramatically different from previous findings, which widely accepted despite being poorly defined (Van Rooij et al., 2018).
rely on self-report alone. For example, Rozgonjuk, Levine, Hall, and As before, the enormity of activities that can be performed on a
Elhai (2018) observed that depression and anxiety severity were not smartphone immediately make this definition difficult (Doughty et al.,
associated with total smartphone usage. In addition, higher depression 2012; Ellis et al., 2018a; Ryding & Kaye, 2018). This has, in turn, led to
scores correlated with less phone checking over a week, suggesting that the proliferation of ‘treatment’ programs that lack empirical support.
periods of low-mood may lead to less engagement with technologies Based on associations between reduced objective use and social with-
that primarily enable social interaction. This supports the notion that a drawal, such programs could result in unintended negative con-
sudden lack of smartphone use may be an early warning sign of social sequences (Stieger & Lewetz, 2018). Of course, some forms of use could
withdrawal (Mou, 2016). Machine learning approaches have also de- satisfy a diagnostic criterion, but the evidence base required to support
monstrated that smartphone use alone does not predict negative well- such a claim has yet to appear and existing smartphone ‘addiction’
being. Katevas, Arapakis, and Pielot (2018) combined an experience scales do not correlate with the rapid checking behaviors one would
sampling methodology with 23 objective measures of behavior in- associate with a behavioral addiction (Andrews et al., 2015; Rozgonjuk
cluding phone unlocks, calls received, and battery drain. In one of the et al., 2018). It therefore remains difficult to classify something as a
largest studies of its kind, participants who reported lower levels of behavioral addiction without actually measuring behavior. A growing
well-being tended to use their smartphones more at night. However, body of evidence now supports the notion that psychology should start
this relationship was unidirectional as late-night smartphone usage was to move away from a behavioral addictions framework when studying
independent of low mood, which was assessed throughout the day over technology use (Panova & Carbonell, 2018).
several weeks. The repeated tendency to problematize technology behaviors can
While these results and methods are compelling, they remain diffi- also be explained by considering how little work in psychology has
cult to place in context because the majority of psychological research attempted to conceptualize technology use in a broader context. There
continues to rely on a very different methodological framework. They is some overlap with models, which emphasize the formation of habits
are also largely exploratory, consider a very limited definition of and planned behavior. Specifically, repeating a technology interaction
technology use, and remain correlational in nature. However, objective behavior in response to a cue over time will quickly lead to the auto-
studies do appear to repeatedly challenge the notion that smartphones maticity of that behavior (Lally, Van Jaarsveld, Potts, & Wardle, 2010).
are problematic for a large percentage of the population. Other recent attempts have considered everyday smartphone use in the
context of attentional lapses and mind wandering, which are of an ar-
guably greater concern to public health and include phone use that can
4. Conceptual and methodological challenges
demonstrably interfere with driving or walking (Ioannidou, Hermens, &
Hodgson, 2017; Marty-Dugas et al., 2018). However, other models
Research that attempts to develop methods, which can quantify
derived from computer science, information systems, marketing, and
smartphone and related technology use often aligns with a conceptual
management provide several high-level constructs that also attempt to
framework that problematizes usage without considering how typical
explain impacts associated with continued use. These range widely
these behaviors are in the general population. Conceptually, the field
from the measurement of individual differences to specific features of
appears to have taken this approach with video games, the internet, and
the technology under investigation (Shaw, Ellis & Zeigler, 2018).
social media however, smartphones may finally be the point where
Perhaps before considering the impact of technology on our psy-
psychologists consider going beyond these clinical definitions (Ellis
chology, more resources need to be devoted to defining what we mean
et al., 2018a). Similarly, while psychology now has access to new
by usage itself. Does the use of a smartphone, for example, only register
technologies that would improve current practices, a number of
when actively creating something with the device (e.g., writing a
methodological challenges also remain if new data collection methods
tweet), or would this also include time spent passively viewing content
and analytical routines are to prosper.
(e.g. reading the news)? Current definitions of use may be too narrow,
particularly when online and offline identities are intertwined. Much of
4.1. Conceptual the population are now permanently online (Vorderer, Krömer, &
Schneider, 2016) and smartphones have become a core part of a per-
Conceptual misunderstandings may, in part, help drive research that son's digital identity. Qualitative accounts often reflect the ability of
focuses on the negative implications of technology, despite many
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D.A. Ellis Computers in Human Behavior 97 (2019) 60–66
these devices to help support existing social activities. This in part ex- psychology has spent many years convincingly arguing that social
plains why many people develop strong psychological attachments to support and integration has many positive health benefits (Day et al.,
them (Belk, 2013; Bodford, Kwan, & Sobota, 2017; Fullwood et al., 2018; Haslam et al., 2018; Jao, Loken, MacAndrew, Van Haitsma, &
2017; Shaw, Ellis, Kendrick, Ziegler, & Wiseman, 2016). This ‘in- Kolanowski, 2018; Pachucki, Ozer, Barrat, & Cattuto, 2015). Even
dividualized’ perspective of smartphone usage fits well within the fra- priming topics associated with smartphones appears to make relation-
mework of the Uses and Gratifications model and reflect consistent, yet ship concepts become more accessible (Kardos, Unoka, Pléh, & Soltész,
individualized patterns of behavior (Katz, Blumler, & Gurevitch, 1974; 2018). New technology also offers a host of new possibilities to improve
Wilcockson et al., 2018). Therefore, people appear to often use tech- physical and mental health (Ellis & Piwek, 2018). Conclusions from
nology in order to gratify very personal needs. However, such con- psychological science are therefore completely at odds with what might
ceptualization is very much at odds with the majority of research, be expected in the general population and a new wave of research is
which focuses on technology as a problem, rather than a device, which starting to challenge previous findings (e.g., Elhai et al., 2018). Given
supports everyday activities (Shaw et al., 2018). our current understanding, one might argue that the biggest threat fa-
cing those who engage regularly with a smartphone is that these in-
4.2. Methodological teractions take up time, which might have been traditionally spent
elsewhere. For example, a lack of physical activity is of a far greater
The use of duration estimations in isolation no longer seem suitable demonstrable risk to young people with previous research highlighting
when contrasted directly with how people describe their usage patterns, clear links between media exposure and childhood obesity (Chekroud
especially when this involves multiple devices (Doughty et al., 2012). et al., 2018; Lee et al., 2012; Vioque, Torres, & Quiles, 2000).
Once a technology has become intertwined with daily life, people are When it comes to understanding the impact of technology more
less able to accurately report on these behaviors, particularly when it generally, there is an intrinsic lack of high-quality evidence (Ellis et al.,
comes to estimating the number of single interactions in a 24-h period 2018a). Revised psychometric tests may hold some value in the future,
(Andrews et al., 2015). At the same time, research that aims to improve provided they are grounded in relevant theory and validated accord-
our understanding of technology use has become increasingly more ingly. However, psychological science should be in a position to go
technical, which poses a number of methodological challenges for beyond these, particularly as social psychology appears to be ac-
psychologists (Piwek et al., 2016). Standard measurements produce knowledging the limitations associated with a lack of behavioral mea-
small data sets and rarely go beyond interviews and psychometric as- surement and validation of self-report measures across the field
sessment. However, smartphone applications can measure both where (Doliński, 2018). Moving forward, researchers may also wish to con-
and how a device is being used allowing for distinctions to be made sider how behavioral data could be collected from other digital devices
between active (e.g., typing/photo taking) or passive (e.g., reading that can capture real-world behavior. Perhaps more importantly, a
tweets) use. It is also possible to distinguish between spontaneous use frank an open debate is required regarding how psychologists might
and response-based usage patterns, the latter of which involves re- conceptualize, measure, and understand general technology usage,
sponding to a specific notification (Piwek, Ellis & Andrews, 2016). This which has long since become a core component of daily life (Shaw
leaves many new methodological avenues open to exploration whereby et al., 2018).
technology use can be assessed longitudinally (Shaw et al., 2018).
Accordingly, it is essential that results and research materials are Disclosures
openly available for all researchers to scrutinize and build upon.
Generally, research that focuses on the effects of technology are single Funding
studies that do not engage with pre-registration or the sharing of data.
Recent attempts to validate self-report measures (Table 2) also make This research did not receive any specific grant from funding
replication very difficult (McKiernan et al., 2016). Commercial appli- agencies in the public, commercial, or not-for-profit sectors.
cations, for example, have not been robustly validated to ensure that
they are measuring behaviors reliably, store data securely, and comply Author contributions
with ethical guidelines (Elhai et al., 2018; Rozgonjuk et al., 2018). On
the other hand, source code, datasets, and related materials are avail- All authors contributed to writing the manuscript. All authors have
able from Andrews et al. (2015) and Wilcockson et al. (2018). However, read and approved the final manuscript.
the smartphone framework originally used to collect data is no longer
actively maintained (Piwek et al., 2016). Therefore, smartphone ap- Conflict of interest
plications and associated analytical tools that have been developed
specifically for the purposes of research are now urgently required. None of the authors have any financial, personal or organizational
Apple and Google are now providing more objective data that can be conflicts of interest.
used directly by researchers, but these approaches alone will not cap-
ture the complexity of psychological processes associated with ev- Acknowledgements
eryday technology use (Ellis et al., 2018b). An alternative, but more
elaborate proposition might focus on the development or adaption of I would like to thank Brittany I. Davidson, Heather Shaw and Kris
hardware attachments, which capture behaviors outside of a tech- Geyer for their many helpful discussions in relation to this work.
nology ecosystem (Liu et al., 2018). For example, small sensors which
measure light can be attached to screens directly. The reverse side could References
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