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CSA by ServiceNow Actual Free Exam Q&As

The document contains a series of questions and answers related to the ServiceNow Certified System Administrator Exam, covering topics such as Knowledge Base search results, order fulfillment stages, and user menu actions. Each question is presented with multiple-choice options and the correct answers are provided. The document includes a total of 369 questions, indicating a comprehensive resource for exam preparation.

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133 views2 pages

CSA by ServiceNow Actual Free Exam Q&As

The document contains a series of questions and answers related to the ServiceNow Certified System Administrator Exam, covering topics such as Knowledge Base search results, order fulfillment stages, and user menu actions. Each question is presented with multiple-choice options and the correct answers are provided. The document includes a total of 369 questions, indicating a comprehensive resource for exam preparation.

Uploaded by

leilaticianecd
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CSA by ServiceNow Actual Free Exam Q&As - ITExams.

com 05/02/2025, 19:29

ServiceNow CSA - ServiceNow Certified System Administrator Exam


Page: 2 / 74
Total 369 questions     
Question 6 ( Single Topic ) 
Knowledge Base Search results can be sorted by which of the following? (Choose three.)

A. Most recent update


B. Popularity
C. Relevancy
D. Manager assignment
E. Number of views

Answer : ACE

Question 7 ( Single Topic ) 


What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

A. RITM (Number)>REQ (Number)>PROCUREMENT (Number)


B. REQ (Number)>RITM (Number)>PROCUREMENT (Number)
C. REQ (Number)>RITM (Number)>TASK (Number)
D. FULFILLMENT (Number)>RITM (Number)>TASK (Number)

Answer : C

Question 8 ( Single Topic ) 


Which term refers to application menus and modules which you may want to access quickly and often?

A. Breadcrumb
B. Favorite
C. Tag
D. Bookmark

Answer : B

https://www.itexams.com/exam/CSA? Page 1 of 2
CSA by ServiceNow Actual Free Exam Q&As - ITExams.com 05/02/2025, 19:29

Question 9 ( Single Topic ) 


What is generated from the Service Catalog once a user places an order for an item or service?

A. A change request
B. An Order Guide
C. A request
D. An SLA

Answer : C

Question 10 ( Single Topic ) 


From the User menu, which actions can a user select? (Choose three.)

A. Send Notifications
B. Log Out ServiceNow
C. Elevate Roles
D. Impersonate Users
E. Order from Service Catalog
F. Approve Records

Answer : BCD

Page: 2 / 74
Total 369 questions  Previous Page Next Page    

https://www.itexams.com/exam/CSA? Page 2 of 2

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