HNDIT1042 Information

Management and Information

Systems
F A Inshaf
Demonstrator In IT
Hardy ATI Ampara
MSc IT, BBA, HNDIT and NDICT
Email : inshaff.afa@gmail.com
Mobile : 0716356633
1.5 Timetable allocation (per week)

• Lectures : 3 hours
• Tutorials /practicals : 2 hours
• Student activities : 8 hours
• Notional hours :13 hours
Assignment plan
On-line quizzes 20%
Group Assignment 20%
Final Examination (03 hour paper) 60%
Total 100%
Course Aims
• To develop an awareness of the nature and use of information and
information systems in an organizational context
 Learning Outcomes (LO)
• After successful completion of this course the student should be able to:
• LO1: Explain systems and management concepts and their relevance for
information systems
• LO2: Understand the importance and the need for professionalism in
managing computer-based systems
• LO3: Explain the strategic use of information technology and the effect of
advances in telecommunications and other equipment
• LO4: Discuss the need for special types of MIS and describe their components
• LO5: Describe the issues of planning the development of computer-based
applications
• LO6: Understand the need for control and maintenance of information
systems
• LO7: Understand the importance of managing remote and network services
• LO8: Examine the operational issues concerned with the management of
information system
Learning Activities
Session Lesson topic Tutorials/Practical

Week 01 introduction to Define data,

Information systems Information, System,
Information systems.
Qualities of
information
Classifications of
information
Introduction to Information
systems
WEEK1
 Data
• streams of raw facts representing events occurring in organizations or
the physical environment before they have been organized and
arranged into a form that people can understand and use.

Information
information we mean data that have
been shaped into a form that is
meaningful and useful to human beings.
WHAT IS AN INFORMATION SYSTEM?
• An information system is a set of interrelated components that
collect (or retrieve), process, store, and distribute information to
support decision making and control in an organization.
Additional outcome:
• Managers and workers analyze problems, visualize complex subjects.
• Create new products.
Different types of information systems
Functions of an Information System
• Input captures or collects raw data from within the organization or
from its external environment.
• Processing converts this raw input into a meaningful form.
• Output transfers the processed information to the people who will
use it or to the activities for which it will be used.
• Feedback, which is output that is returned to appropriate members
of the organization to help them evaluate or correct the input stage.
Functions of an Information System
Computer-based information systems
• Computer-based information systems use computer technology to
process raw data into meaningful information.
• There is a sharp distinction between a computer and a computer
program on the one hand, and an information system on the other.
• Electronic computers and related software programs are the
technical foundation, the tools and materials, of modern information
systems. Computers provide the equipment for storing and
processing information.
• Computer programs, or software, are sets of operating instructions
that direct and control computer processing.
Activity 1
DIMENSIONS OF INFORMATION SYSTEMS

• Using information systems

effectively requires an
understanding of the organization,
management, and information
technology shaping the systems.
• An information system creates
value for the firm as an
organizational and management
solution to challenges posed by the
environment.
1. Organizational dimension of information
system
• An organized group of people who have a common goal and work
together.
• The key elements of an organization are its people, structure,
business processes, politics, and culture.
Organizational peoples
▪ Senior management
▪ Middle management
▪ Operational management
▪ Knowledge workers
▪ Data workers
▪ Production or service workers
Organizational structure
• Organizations have a structure that
is composed of different levels and
specialties.
• Their structures reveal a clear-cut
division of labor. Authority and
responsibility in a business firm are
organized as a hierarchy, or a
pyramid structure.
• The upper levels of the hierarchy
consist of managerial, professional,
and technical employees, whereas
the lower levels consist of
operational personnel
Organizational business process
• Business Process is a set of tasks that directly or indirectly help your
business provide the products/services to the customer.
• organizations’ business processes include formal rules that have been
developed over a long time for accomplishing tasks. rules guide
employees in a variety of procedures.
example of Business Process
Marketing agency processes can be a bit tricky as there is more
qualitative output to be delivered. Here are the steps of an ad creation
process:
1. Understanding client requirements
2. Brainstorming idea for the ad
Industry: Marketing
3. Preparing a campaign
Company type: Ad agency
4. Pitching the idea to the client
Process: Ad creation
5. Getting the approval
6. Making necessary changes
7. Providing the deliverables
Organizational politics and culture
• Parts of an organization’s culture can always be found embedded in
its information systems
• Culture can be defined as the consistent organizational behaviors of
employees and leaders (norms).
• Organizational culture facilitates the achievement of an
organization’s strategic objectives. Organizational culture often
mirrors the organization’s core values and directly reflects the
organization’s leadership.
• Organizational politics is referred to the self-interest and agenda of
an individual in an organization without any concern about its impact
on the objective of the company to achieve its goals.
Management dimension of Information
System
• Information technology can play a powerful role in helping managers
to
• Design and deliver new products and services
• Redirecting and redesigning their organizations.
• Make decisions
• Formulate action plans to solve organizational problems.

• Managers set the organizational strategy for responding to those

challenges.
3. Technology dimension of Information
Technology
• Computer hardware is the physical equipment used for input,
processing, and output activities in an information system.
• Computer software consists of the detailed, preprogrammed
instructions that control and coordinate the computer hardware
components in an information system.
• Data management technology consists of the software governing the
organization of data on physical storage media.
• Networking and telecommunications technology, consisting of both
physical devices and software, links the various pieces of hardware
and transfers data from one physical location to another.
Activity 2
Information quality Dimensions
• High-quality decisions require high-quality information.
Categories of information
• There are three main categories of business information. These are
related to the purpose for which the information is utilized.
•
Types of Information that are required at
Different Levels of Management
• STRATEGIC INFORMATION:- This relates long-term planning policies
and is therefore of most interest to top management.
• TACTICAL INFORMATION:- This is of use in sort-term planning, i.e.
months rather than year, and is of more interest at departmental
level
• OPERATIONAL INFORMATION:- This applies to the short-term,
perhaps hourly, running of a department.
Questions

• Distinguish between data and information and between information

systems
• How are information systems transforming business, and why are
they essential for running and managing a business today?
• What is an information system? How does it work? What are its
management, organization, and technology components?