Omkar Parab
From: Sagar Sonawane
Sent: 03 April 2025 18:12
To: Prashant Salvi; Sumedh Payale; chargeback
Cc: Tech Support; Prafull Magdum; Ashish Patil; Omkar Parab
Subject: Re: Inactive Tag id Deduction of amount at Kumhari Toll Plaza
Dear sir,
Refund done for the transactions you shared.
--
Best Regards,
Sagar sonawane
Operation Officer
AVENSPRINT Technologies Pvt. Ltd.
601, B-Wing, Prabhavee Tech Park, Survey No. 125
Baner Gaon, Haveli, Pune – 411045, Maharashtra, India.
From: Prashant Salvi <prashant@avensprint.com>
Sent: Thursday, April 3, 2025 3:38 PM
To: Sagar Sonawane <Sagar@avensprint.com>; Sumedh Payale <Sumedh@avensprint.com>; chargeback
<chargeback@avensprint.com>
Cc: Tech Support <techsupport@avensprint.com>; Prafull Magdum <Prafull@avensprint.com>; Ashish Patil
<ashish.patil@avensprint.com>; Omkar Parab <Omkar@avensprint.com>
Subject: Fw: Inactive Tag id Deduction of amount at Kumhari Toll Plaza
Team, Please raise CA for the below two txns. Refund the full amount.
Lane
Sr No Toll File Name Plaza Id Plaza Name Id TagID Agen
34161FA8203289 3490
262474556 ONLINE 349010 Kumhari L4 DA03234F60 4252
34161FA8203289 3490
262313053 ONLINE 349010 Kumhari L5 DA03234F60 4251
Regards,
Prashant
9028270714
1
From: Prashant Salvi <prashant@avensprint.com>
Sent: Thursday, April 3, 2025 3:36 PM
To: Srikanth M <srikanthm@idbi.co.in>
Cc: RAHMAN MUKID <rahman.mukid@idbi.co.in>; 'PURVA SHRINIVAS' <purva.mhatre@idbi.co.in>; Omkar Parab
<Omkar@avensprint.com>; Prafull Magdum <Prafull@avensprint.com>; Ashish Patil <ashish.patil@avensprint.com>;
Amol Chavhan <Amol.Chavhan@avensprint.com>; Nagaraj Shetty <Nagaraj@avensprint.com>; Tech Support
<techsupport@avensprint.com>; Richa Karnawat <richa.karnawat@idbi.co.in>; Sarita <sarita@avensprint.com>
Subject: Fw: Inactive Tag id Deduction of amount at Kumhari Toll Plaza
Hi Srikanth,
As we discussed, the transaction for the closed tag ideally should not be processed from the SI end, as
we have already provided them with the ADD entry in the INIT file. Below file name for your reference.
The pass is currently deactivated from the plaza's end, which resulted in the deduction.
We have not observed any issue from our side.
Id Toll Plaza Id Tag Id Vehicle No. Vehicle Class Amount Pass Ty
895210749 349010 34161FA8203289DA03234F60 CG07BM5144 NA 0 Monthly
Regards,
Prashant
9028270714
From: abplkumharifeeplaza@gmail.com <abplkumahrifeeplaza@gmail.com>
Sent: Thursday, April 3, 2025 2:13 PM
To: saket@technovasystems.net <saket@technovasystems.net>; Ashish Patil <ashish.patil@avensprint.com>; PURVA
SHRINIVAS <purva.mhatre@idbi.co.in>; Omkar Parab <Omkar@avensprint.com>; technova system
<technovasystem10@gmail.com>; Amol Chavhan <Amol.Chavhan@avensprint.com>
Cc: Srikanth M <srikanthm@idbi.co.in>; Sarita <sarita@avensprint.com>; Nagaraj Shetty <Nagaraj@avensprint.com>;
Prafull Magdum <Prafull@avensprint.com>; Richa Karnawat <richa.karnawat@idbi.co.in>; RAHMAN MUKID
<rahman.mukid@idbi.co.in>; Tech Support <techsupport@avensprint.com>; Prashant Salvi
<prashant@avensprint.com>; Diptiranjan Sahoo <diptiranjan.sahoo@ihmcl.com>; PIU Raipur <rai@nhai.org>
Subject: Inactive Tag id Deduction of amount at Kumhari Toll Plaza
2
Dear Sir,
You are informed that we are facing a problem at Kumhari Toll Plaza as the system is reading the closed
tag ID and the amount is being deducted from IDBI Bank. SMS is being sent to the user regarding the
amount deducted.
The user's monthly pass is created with the active tag ID which is an exemption monthly pass and the
user's closed tag ID is being read and the amount is being deducted.
Please find attached the photos.
Please look into this matter needfuly.
Regards
Mahendra
Kumhari Toll Plaza NH-53
Mob:- 9893062925
TAG ID STATUS
34161FA82026C81C02717CE0 Closed / Replace
34161FA8203289DA03234F60 Active
3
VehicleNo AcqTxnTime TxnID RespStatus TollTxnID TagID
2025-04-02 Response Received from
CG07BM5144 10:36:17 17435703770090 NPCI 3490100L5020425103435 34161FA82026C81C02717
2025-04-02 Response Received from
CG07BM5144 20:19:04 17436053446610 NPCI 3490100L4020425201601 34161FA8203289DA03234
2025-04-03 Response Received from
CG07BM5144 11:07:35 17436586553140 NPCI 3490100L6030425105637 34161FA82026C81C02717
