CD101
User Productivity On Demand
Services
Overview
Yariv Zur, NetWeaver Solution Management
Filip Misovski, Technology & Innovation Platform
October 2010
Disclaimer
This presentation outlines our general product direction and should not be relied on in making a
purchase decision. This presentation is not subject to your license agreement or any other
agreement with SAP. SAP has no obligation to pursue any course of business outlined in this
presentation or to develop or release any functionality mentioned in this presentation. This
presentation and SAP's strategy and possible future developments are subject to change and
may be changed by SAP at any time for any reason without notice. This document is provided
without a warranty of any kind, either express or implied, including but not limited to, the implied
warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP
assumes no responsibility for errors or omissions in this document, except if such damages
were caused by SAP intentionally or grossly negligent.
© 2010 SAP AG. All rights reserved. / Page 2
1
Agenda
1. How do we renovate UI for install base customers?
2. On-Demand!
3. Use Case # 1
4. Use Case # 2
5. Summary & Timelines
© 2010 SAP AG. All rights reserved. / Page 3
SAP’s User Interface Technologies
Roadmap
Vision
Vision
Planned
Today Instant value to people
Timeless Software: Fast UI everywhere
Efficiency for professional and innovation at customers and On Premise
casual users (NetWeaver SAP (using Gateway and
stable business logic) On Demand
Business Client & NetWeaver
Portal) New user experience at On Device
SAP Business Suite UI lightweight apps (HTML5 …)
harmonization (Signature Design, On demand services for user
EPM, Web Dynpro ABAP, FPM, productivity
CRM WebUI, Interoperability, …)
Portal and UI enhancements
Rich internet applications (RIA) (Enterprise Workspaces etc.)
with Flash & Silverlight Islands
Interactive Forms (Online, Offline
& Print)
© 2010 SAP AG. All rights reserved. / Page 4
2
Existing UIs are un-intuitive and with high TCU
This is what SAP looks like for most
users.
We are investing a lot in new UI
frameworks – POWL, FPM, etc.
This takes about 5 years to reach
end users.
© 2010 SAP AG. All rights reserved. / Page 5
Thinking Back to Move Forward
SAP’s Installed Base
ECC 6.0
R/3 4.7
R/3 4.6c
Earlier Releases
Current Releases
* Adapted from the presentation by Prof. Dr. Hasso Plattner, SAPPHIRE 2010
© 2010 SAP AG. All rights reserved. / Page 6
3
Thinking Back to Move Forward
SAP’s Installed Base
ECC 6.0
R/3 4.7
R/3 4.6c
Earlier Releases
Current Releases
Typical Target of Innovation
* Adapted from the presentation by Prof. Dr. Hasso Plattner, SAPPHIRE 2010
© 2010 SAP AG. All rights reserved. / Page 7
Thinking Back to Move Forward
SAP’s Installed Base
ECC 6.0
How Do We Bring Instant, Risk-
Free Value to All Customers?
R/3 4.7
R/3 4.6c
Earlier Releases
Current Releases
* Adapted from the presentation by Prof. Dr. Hasso Plattner, SAPPHIRE 2010
© 2010 SAP AG. All rights reserved. / Page 8
4
Agenda
1. How do we renovate UI for install base customers?
2. On-Demand!
3. Use Case # 1
4. Use Case # 2
5. Summary & Timelines
© 2010 SAP AG. All rights reserved. / Page 9
Delivering innovation through
On-Demand
Boundary Conditions
1: Transactional data
remains On-Premise
2: No additional box
required in the
landscape
3: Activation of new apps is
end-user driven and
instantaneous
© 2010 SAP AG. All rights reserved. / Page 10
5
Client Side Integration of On-Demand
and On-Premise
BI OnDemand.com crystalreports.com StreamWork.com EcoHub
Company Firewall (Outer DMZ)
Reverse Proxy
User Productivity On Demand Services (e.g. Apache)
Company Firewall (Inner DMZ)
Web-based resources
HTTP access to
Access via RFC
External-facing External-facing
CRM Portal
(no HTTP)
Company Internal IT (high security zone)
In-house SAP On-Premise IT
Users Business (NetWeaver / BOE
Suite infrastructure)
HTTP / DIAG access
to internal resources
© 2010 SAP AG. All rights reserved. / Page 11
Agenda
1. How do we renovate UI for install base customers?
2. On-Demand!
3. Use Case # 1
4. Use Case # 2
5. Summary & Timelines
© 2010 SAP AG. All rights reserved. / Page 12
6
Bridging On-Demand Productivity
with On-Premise Transactions
Use Download on-demand RIA apps based on best practices and run
Case #1 them against on-premise existing transactions, exposed via REST
© 2010 SAP AG. All rights reserved. / Page 13
On Demand Services
Best Practice Roles
Best Practice
Roles
x
x Business
Worklists
Crystal
Reports
Situational
Cockpits
© 2010 SAP AG. All rights reserved. / Page 14
7
On Demand Services
Business Worklist
Best Practice
Roles
x
x Business
Worklists
Crystal
Reports
Situational
Cockpits
© 2010 SAP AG. All rights reserved. / Page 15
On Demand Services
Crystal Reports
Best Practice
Roles
x
x Business
Worklists
Crystal
Reports
Situational
Cockpits
© 2010 SAP AG. All rights reserved. / Page 16
8
On Demand Services
Situational Cockpits
Best Practice
Roles
x
x Business
Worklists
Crystal
Reports
Situational
Cockpits
© 2010 SAP AG. All rights reserved. / Page 17
Demo
DEMO
Running new UIs on top of existing data
9
Agenda
1. How do we renovate UI for install base customers?
2. On-Demand!
3. Use Case # 1
4. Use Case # 2
5. Summary & Timelines
© 2010 SAP AG. All rights reserved. / Page 19
Bridging On-Demand Productivity
with On-Premise Transactions
Use Extend On-Premise applications with on-demand MicroApps based
Case #2 on end user’s context
© 2010 SAP AG. All rights reserved. / Page 20
10
On Demand Services
Notes and Documents
Notes and
Documents
x
x Streamwork,
BI-OD
Partner
Content
© 2010 SAP AG. All rights reserved. / Page 21
On Demand Services
Streamwork, BI-OD Integration
Notes and
Documents
x
x Streamwork,
BI-OD
Partner
Content
© 2010 SAP AG. All rights reserved. / Page 22
11
On Demand Services
Contextual Partner Content
Notes and
Documents
x
x Streamwork,
BI-OD
Partner
Content
© 2010 SAP AG. All rights reserved. / Page 23
Demo
DEMO
Enhancing existing UIs with
On-Demand Tools
12
Agenda
1. How do we renovate UI for install base customers?
2. On-Demand!
3. Use Case # 1
4. Use Case # 2
5. Summary & Timelines
© 2010 SAP AG. All rights reserved. / Page 25
Summary
What
Delivering plug-and-play User Productivity to existing SAP install base at
the end of 2010. Boost personal productivity, efficiency and empowerment
of users with existing business applications and processes of SAP,
independent of back-end releases.
How
SAP and Partners can publish User Productivity On-Demand Services that
users can then subscribe to for their specific needs, allowing them to
interact and integrate with their SAP on-premise apps. As part of the
Starter Kit, users are enabled to instantly profit from many modern user
capabilities SAP has implemented in the past years and now delivered for
on-demand consumption.
Which On Demand Services?
■ Tasks that are based on best-practices and streamed into modern and
always up-to-date user environment (desktop and browser-based)
■ Cockpits with LOB thresholds, UI flexibility and fast access to
appropriate transactional data
■ Worklists State-of-the-art, Business Worklists for users according to
their roles and best practices
■ Crystal analytics print/form templates according to user roles
■ Panel for flexible and contextual enrichment of SAP apps with
> No additional box, zero calories to operate
Document Center (using ECM-I for attachments), Help Center, Transactional data remains on premise
Automation scripts, MicroApps and more. Instant value to people everywhere
■ Integration to SAP StreamWork and Enterprise Workspaces
© 2010 SAP AG. All rights reserved. / Page 26
13
Timelines
Pilot about to start with 3-5 customers in Q4 2010,
measuring the following:
Usability / productivity improvement for end-users
Cost for installing per customer
Price point
Based on Pilot results, we are looking at a Q1 2011
RTC
Feel free to ping us about joining the pilot!
© 2010 SAP AG. All rights reserved. / Page 27
Contact
Feedback
Please complete your session evaluation.
Be courteous — deposit your trash,
and do not take the handouts for the following session.
14
Thank You!
Yariv Zur | yariv.zur@sap.com
Filip Misovski | filip.misovski@sap.com
© 2010 SAP AG. All Rights Reserved
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.
The information contained herein may be changed without prior notice.
Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.
Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.
IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries,
eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+,
POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex,
MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other
countries.
Oracle is a registered trademark of Oracle Corporation.
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.
HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.
Java is a registered trademark of Sun Microsystems, Inc.
JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer and other SAP products and services mentioned herein as well as their respective
logos are trademarks or registered trademarks of SAP AG in Germany and other countries.
Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and
services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. in the United States and in other
countries.
All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only.
National product specifications may vary.
The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the
express prior written permission of SAP AG.
This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies,
developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or
development. Please note that this document is subject to change and may be changed by SAP at any time without notice.
SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other
items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of
merchantability, fitness for a particular purpose, or non-infringement.
SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these
materials. This limitation shall not apply in cases of intent or gross negligence.
The statutory liability for personal injury and defective products is not affected. SAP has no control over the information t hat you may access through the use of hot links
contained in these materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages.
© 2010 SAP AG. All rights reserved. / Page 30
15
