Installation Manual
Installation Manual
Installation Manual
V1.0.0
Foreword
General
This manual introduces the precautions, installation preparations and cables of the Speed Dome &
PTZ Camera (hereinafter referred to as "the Device").
Some specifications and metrics might not apply to all models, and the actual product shall prevail.
Safety Instructions
The following categorized signal words with defined meaning might appear in the manual.
Signal Words Meaning
Indicates a high potential hazard which, if not avoided, will result in
death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in property
damage, data loss, lower performance, or unpredictable result.
Provides methods to help you solve a problem or save you time.
Provides additional information as the emphasis and supplement to
the text.
Revision History
Version Revision Content Release Time
V1.0.0 First release. July 2020
I
of their respective owners.
● Please visit our website, contact the supplier or customer service if there is any problem occurred
when using the Camera.
● If there is any uncertainty or controversy, please refer to our final explanation.
II
Important Safeguards and Warnings
The manual will help you to use the Device properly. Read the manual carefully before using the
Device, and keep it well for future reference.
Operating Requirements
● Do not press hard, violently vibrate, and soak the Device when transporting and storing it.
Complete package is necessary during the transportation. We will assume no responsibility for
any damage or problem caused by incomplete package during the transportation.
● Protect the Device from falling down or heavy vibration.
● Buckle the safety hook before installing the Device if it is included.
● Keep the Device away from devices that generate electromagnetic field like televisions, radio
transmitters, electromagnetic devices, electric machines, transformers, and speakers; otherwise
image quality will be influenced.
● Keep the Device away from smoke, vapor, heat, and dust.
● Do not install the Device near heating furnace, spotlight, and other heat sources. If it is installed
on ceiling, in kitchen or near boiler room, the Device temperature might rise.
● Do not dissemble the Device; otherwise it might cause dangers or device damage. Contact your
local retailer or customer service center for internal setup or maintenance requirement.
● Make sure that there is no metal, or inflammable, explosive substance in the Device; otherwise it
might cause fire, short-circuit, or other damage.
● Avoid sea water or rain eroding the Device.
● Avoid the lens aiming at intense light source, including sunlight and incandescent light;
otherwise the lens might be damaged.
● It is recommended to use the Device with a lightning-proof device for better lightning-proof
effect.
● Before installing the Device, you need to confirm the salt spray tolerance level. Do not install the
Device in an environment with higher salt spray level than the Device can tolerate. There are
three salt spray tolerance levels of cameras.
◇ Devices with higher salt spray tolerance level can be installed in an area within 1500 m by the
III
Power Requirements
● All installation and operations shall conform to local electrical safety regulations.
● Turn off the power and disconnect the power cord immediately if there is water or liquid falling
into the Device. And contact your local retailer or customer service center.
● The power source shall conform to the requirement of the Safety Extra Low Voltage (SELV)
standard, and supply power with rated voltage which conforms to Limited Power Source
requirement according to IEC60950-1. Note that the power supply requirement is subject to the
device label.
● Use the power adapter provided by legitimate manufacturers.
● Do not connect several cameras to one power adapter. It may result in overheat or fire if it
exceeds the rated load.
● Make sure that the power is off when you connect the cables, and install or uninstall the Device.
● Turn off the power and disconnect the power cord immediately if there is any smoke, disgusting
smell, or noise from the Device. And contact your local retailer or customer service center.
Cleaning Requirements
● Clean the enclosure with soft cloth. To remove the dirt, you can dip the soft cloth in proper
detergent, wring the soft cloth out, and then dry the enclosure with soft cloth.
● Do not use gasoline, paint thinner or other chemicals to clean the enclosure; otherwise it might
result in enclosure transfiguration or paint flake.
● Read all the manuals included before using chemical cloth. Avoid long time touch between the
plastic or rubber material and the enclosure. It might result in device damage and paint flake.
IV
Table of Contents
Foreword ........................................................................................................................................................................................................I
Important Safeguards and Warnings ............................................................................................................................................ III
1 Installation Preparation .................................................................................................................................................................... 1
1.1 Basic Requirements .................................................................................................................................................................. 1
1.2 Installation Check ...................................................................................................................................................................... 1
1.3 Cable Preparation...................................................................................................................................................................... 1
1.3.1 Video Cable Requirements ........................................................................................................................................ 1
1.3.2 RS-485 Cable Requirements ...................................................................................................................................... 2
1.3.3 Selecting Power Cable .................................................................................................................................................. 2
1.3.3.1 Power Cable ............................................................................................................................................................ 2
1.3.3.2 PoE Power Cable ................................................................................................................................................... 3
2 Cables ......................................................................................................................................................................................................... 4
2.1 Cable Description ...................................................................................................................................................................... 4
2.2 Cable Connection....................................................................................................................................................................... 5
2.2.1 Alarm Cable Connection ............................................................................................................................................. 5
2.2.2 Thunder-Proof Cable Connection........................................................................................................................... 6
2.2.2.1 Outdoor .................................................................................................................................................................... 6
2.2.2.2 Indoor ........................................................................................................................................................................ 8
3 RS-485 Cable .........................................................................................................................................................................................10
3.1 Basic Features ............................................................................................................................................................................10
3.2 Common Issues in Use ...........................................................................................................................................................10
3.3 FAQ on RS-485 Cable .............................................................................................................................................................11
4 Wi-Fi Performance..............................................................................................................................................................................12
5 Cable Diameter (24V AC) and Transmission Distance ......................................................................................................13
6 Cable Diameter (12V DC) and Transmission Distance......................................................................................................14
7 Cable Diameter (24V DC) and Transmission Distance......................................................................................................15
8 Cable Diameter (30V DC) and Transmission Distance......................................................................................................16
9 Cable Diameter (36V DC) and Transmission Distance......................................................................................................18
10 Wire Gauge Reference Sheet ......................................................................................................................................................20
Appendix 1 Cybersecurity Recommendations ........................................................................................................................21
V
1 Installation Preparation
1
Table 1-1 Cables and maximum transmission distance (network)
Model Maximum Transmission Distance (ft/m)
RG59/U 750 ft/229 m
RG6/U 1,000 ft/305 m
RG11/U 1,500 ft/457 m
2
1.3.3.2 PoE Power Cable
3
2 Cables
The cables of different models vary, and the actual product shall prevail. The manual will introduce
the cables as complete as possible.
4
No. Description
RS-485
4 ● Yellow: A+
● Orange: B–
5 Video output port
6 Ethernet port
● White: Audio input
7 ● Red: Audio output
● Black: Audio grounding cable
● Blue: Alarm output 1
● Black: Alarm output 2
8 ● Green: Contact switch 1
● Pink: Contact switch 2
● Yellow-green: Grounding cable
● Red: Alarm input 1
● Brown: Alarm input 2
● Grey: Alarm input 3
9 ● Light green: Alarm input 4
● Purple: Alarm input 5
● White: Alarm input 6
● Yellow-black: Alarm input 7
5
2.2.2 Thunder-Proof Cable Connection
The following installation figures are for reference only, and the actual product shall prevail. This
chapter takes PTZ camera as an example.
2.2.2.1 Outdoor
Transient voltage suppressor (TVS) is applied to protect the Device against voltage spikes and
overvoltage below 6000V. However, it is still necessary to do operations to protect the Device
according to actual conditions.
● The signal transmission cable must stay at least 50 m away from high voltage devices and high
voltage wires.
● When laying cables outdoors, try to lay them under the eaves.
● At open places, lay cables underground by means of hermetic steel tube, and then do
equipotential grounding to both ends of steel tubes. Laying overhead power cables are
prohibited.
● At places with severe thunderstorms and induced voltage (like substation), you need to prepare
high-powered lightning protection devices and lightning conductors.
● When laying cables and connecting lightning protection devices, you must comply with regional
laws and regulations.
● You must do equipotential grounding to the electric system. The grounding device must meet
the requirements of anti-jamming and conform to your local electrical safety code. The
grounding device shall not form short circuit to N (neutral) line of high voltage power grid or be
mixed with other wires. When the electrical system is connected to the ground cable, the
impedance cannot exceed 4 Ω and the cross-sectional area of the earth lead cannot exceed 25
mm2.
6
Figure 2-2 Installing lightning protection devices outdoors
7
Figure 2-3 Installing lightning protection devices outdoors (2)
2.2.2.2 Indoor
You shall use multiple copper cables whose cross-sectional area is not less than 25 mm2 to connect
the yellow-green grounding cable/grounding screws to the indoor equipotential grounding
terminals.
8
Figure 2-4 Installing lightning protection devices indoors
9
3 RS-485 Cable
To fix the issues, it is recommended to use RS-485 distributors. The RS-485 distributor can help avoid
the common connection issues so as to improve transmission quality.
10
Figure 3-2 Connecting method with RS-485 distributors
The Device can perform self- Positive electrode and Connect cables to the positive
check, but is out of control. negative electrode of RS-485 electrode and negative
cable are misconnected. electrode correctly.
Loose connection. Connect the cables firmly.
RS-485 cable is broken. Replace RS-485 cable.
RS-485 cable is in poor Connect the RS-485 cable
contact. firmly.
RS-485 cable is broken. Replace RS-485 cable.
The Device can be controlled,
but the operation is not The distance between the
smooth. host and the Device is too Install terminal resistance.
long.
Too many cameras are
Install RS-485 distributors.
connected parallelly.
11
4 Wi-Fi Performance
12
5 Cable Diameter (24 VAC) and Transmission
Distance
The recommended transmission distances are for reference only, and the actual conditions shall
prevail. The following table shows the maximum transmission distance of cables with certain
diameter when the 24V AC power source voltage loss rate is below 10%.
For devices powered by alternating current, the maximum voltage loss rate allowed is 10%. For
example, when a device of 20W rated power is installed 122 feet (37 m) away from the transformer,
the minimum diameter needed is 0.80 mm.
In the following table, the unit for diameter is mm, and the unit for transmission distance is foot (m).
13
6 Cable Diameter (12 VDC) and Transmission
Distance
The recommended transmission distances are for reference only, and the actual conditions shall
prevail. The following table shows the maximum transmission distance of cables with certain
diameter when the 12V DC power source voltage loss rate is below 10%.
For devices powered by direct current, the maximum voltage loss rate allowed is 10%. The cables
mentioned in the following table are all copper cables with electrical resistivity
.
In the following table, the unit for diameter is mm, and the unit for transmission distance is foot (m).
14
7 Cable Diameter (24 VDC) and Transmission
Distance
The recommended transmission distances are for reference only, and the actual conditions shall
prevail. The following table shows the maximum transmission distance of cables with certain
diameter when the 24V DC power source voltage loss rate is below 10%.
For devices powered by direct current, the maximum voltage loss rate allowed is 10%. The cables
mentioned in the following table are all copper cables with electrical resistivity
.
In the following table, the unit for diameter is mm, and the unit for transmission distance is foot (m).
15
8 Cable Diameter (30 VDC) and Transmission
Distance
The recommended transmission distances are for reference only, and the actual conditions shall
prevail. The following table shows the maximum transmission distance of cables with certain
diameter when the 30V DC power source voltage loss rate is below 20%.
For devices powered by direct current, the maximum voltage loss rate allowed is 20%. For example,
when a device of 150W rated power is installed 45 feet (14 m) away from the transformer, the
minimum diameter needed is 0.80 mm.
In the following table, the unit for diameter is mm, and the unit for transmission distance is foot (m).
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Transmission Transmission Transmission Transmission
Transmission Distance Distance Distance Distance
Power (W) (Diameter: (Diameter: (Diameter: (Diameter:
0.80) 1.00) 1.25) 2.00)
120 57 (17) 88 (27) 138 (42) 353 (108)
130 52 (16) 82 (25) 127 (39) 326 (99)
140 48 (15) 76 (23) 118 (36) 303 (92)
150 45 (14) 71 (22) 110 (34) 283 (86)
160 42 (13) 66 (20) 104 (32) 265 (81)
170 40 (12) 62 (19) 97 (30) 249 (76)
180 38 (12) 59 (18) 92 (28) 236 (72)
190 36 (11) 56 (17) 87 (27) 223 (68)
200 34 (10) 53 (16) 83 (25) 212 (65)
17
9 Cable Diameter (36 VDC) and Transmission
Distance
The recommended transmission distances are for reference only, and the actual conditions shall
prevail. The following table shows the maximum transmission distance of cables with certain
diameter when the 36V DC power source voltage loss rate is below 25%.
For devices powered by direct current, the maximum voltage loss rate allowed is 25%. For example,
when a device of 150W rated power is installed 76 feet (23 m) away from the transformer, the
minimum diameter needed is 0.80 mm.
In the following table, the unit for diameter is mm, and the unit for transmission distance is foot (m).
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Transmission Transmission Transmission Transmission
Transmission Distance Distance Distance Distance
Power (W) (Diameter: (Diameter: (Diameter: (Diameter:
0.80) 1.00) 1.25) 2.00)
130 88 (27) 138 (42) 215 (66) 550 (168)
140 82 (25) 128 (39) 200 (61) 511 (156)
150 76 (23) 119 (36) 186 (57) 477 (145)
160 72 (22) 112 (34) 175 (53) 447 (136)
170 67 (20) 105 (32) 164 (50) 421 (128)
180 64 (20) 99 (30) 155 (47) 398 (121)
190 60 (18) 94 (29) 147 (45) 377 (115)
200 57 (17) 89 (27) 140 (43) 358 (109)
19
10 Wire Gauge Reference Sheet
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Appendix 1 Cybersecurity Recommendations
Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is
connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps
toward protecting and strengthening networks and networked appliances will make them less
susceptible to attacks. Below are some tips and recommendations on how to create a more secured
security system.
Mandatory actions to be taken for basic device network security:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
The length should not be less than 8 characters;
Include at least two types of characters; character types include upper and lower case letters,
numbers and symbols;
Do not contain the account name or the account name in reverse order;
Do not use continuous characters, such as 123, abc, etc.;
Do not use overlapped characters, such as 111, aaa, etc.;
2. Update Firmware and Client Software in Time
According to the standard procedure in Tech-industry, we recommend to keep your device
(such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped
with the latest security patches and fixes. When the device is connected to the public
network, it is recommended to enable the "auto-check for updates" function to obtain timely
information of firmware updates released by the manufacturer.
We suggest that you download and use the latest version of client software.
"Nice to have" recommendations to improve your device network security:
1. Physical Protection
We suggest that you perform physical protection to device, especially storage devices. For
example, place the device in a special computer room and cabinet, and implement well-done
access control permission and key management to prevent unauthorized personnel from
carrying out physical contacts such as damaging hardware, unauthorized connection of
removable device (such as USB flash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.
3. Set and Update Passwords Reset Information Timely
The device supports password reset function. Please set up related information for password
reset in time, including the end user’s mailbox and password protection questions. If the
information changes, please modify it in time. When setting password protection questions, it is
suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to
guarantee the account security. If an attacker attempts to log in with the wrong password several
times, the corresponding account and the source IP address will be locked.
5. Change Default HTTP and Other Service Ports
We suggest you to change default HTTP and other service ports into any set of numbers between
1024~65535, reducing the risk of outsiders being able to guess which ports you are using.
21
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit Web service through a secure communication
channel.
7. MAC Address Binding
We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing
the risk of ARP spoofing.
8. Assign Accounts and Privileges Reasonably
According to business and management requirements, reasonably add users and assign a
minimum set of permissions to them.
9. Disable Unnecessary Services and Choose Secure Modes
If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to
reduce risks.
If necessary, it is highly recommended that you use safe modes, including but not limited to the
following services:
SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication
passwords.
SMTP: Choose TLS to access mailbox server.
FTP: Choose SFTP, and set up strong passwords.
AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.
10. Audio and Video Encrypted Transmission
If your audio and video data contents are very important or sensitive, we recommend that you
use encrypted transmission function, to reduce the risk of audio and video data being stolen
during transmission.
Reminder: encrypted transmission will cause some loss in transmission efficiency.
11. Secure Auditing
Check online users: we suggest that you check online users regularly to see if the device is
logged in without authorization.
Check device log: By viewing the logs, you can know the IP addresses that were used to log
in to your devices and their key operations.
12. Network Log
Due to the limited storage capacity of the device, the stored log is limited. If you need to save the
log for a long time, it is recommended that you enable the network log function to ensure that
the critical logs are synchronized to the network log server for tracing.
13. Construct a Safe Network Environment
In order to better ensure the safety of device and reduce potential cyber risks, we recommend:
Disable the port mapping function of the router to avoid direct access to the intranet devices
from external network.
The network should be partitioned and isolated according to the actual network needs. If
there are no communication requirements between two sub networks, it is suggested to use
VLAN, network GAP and other technologies to partition the network, so as to achieve the
network isolation effect.
Establish the 802.1x access authentication system to reduce the risk of unauthorized access
to private networks.
Enable IP/MAC address filtering function to limit the range of hosts allowed to access the
device.
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