Application Pack
Application form
Please complete all sections of this form.
Please return your completed form to recruitment@livingstreets.org.uk
You are kindly asked not to submit your CV. Please do not send your
completed application in PDF format.
If this application form is required in an alternative format, please contact Living
Streets at recruitment@livingstreets.org.uk or 020 7377 4900 and we will endeavour
to assist with your request
Post applied for: Data Analyst Location of post: Remote
Where did you see this post advertised? (name of the
source):
LinkedIn
Personal details (Please complete all boxes)
Title: Mr ✘ Mrs Miss Ms Other (Please specify):
First name/s: Hamza Last name: Osman
Address:
158 Woodlands Rd,
Sparkhill,
Birmingham,
West Midlands
Post code: B11 4ET
Email address: Home phone
hamzao@hotmail.co.uk number:
07308875781
Mobile phone number: Work phone
07308875781 number:
07308875781
INTENTIONAL PAGE BREAK
Please leave this page blank. We will detach your personal details from the
main application to enable anonymised shortlisting.
Education details and formal qualifications
Please list the names of the educational establishments you have attended and the
qualifications you have obtained. Please list the most recent first.
Dates Subjects and Date
School/College/University
attended Grades obtained
University of Birmingham 2020 Accounting and Finance 2023
BSc
Grade: 2:1
King Edward VI Handsworth 2018 A-Levels: Mathematics, 2020
Grammar School for Boys Economics, Business.
Grades: A, A, A
King Edward VI Handsworth 2013 11 GCSEs (A-C) 2018
Grammar School for Boys including Mathematics
(A) and English
Language (B)
Continuous professional development and work related training
Please list the most resent and appropriate to your
Course title Date attended
Just IT | Data Skills Bootcamp 10/03/2025
Current employment details
If you are not in current employment, please indicate the most recent.
Name of employer: Just IT
Address of employer:
Job title: | Data Skills Bootcam
Date appointed: Date left:
Current/Final annual salary: Annual leave entitlement:
Notice period: Reason for leaving:
Brief summary of main duties and responsibilities:
Completed an eight-week intensive bootcamp covering key principles and tools
in data analytics.
Developed strong data analysis skills using MS Excel, creating impactful data
visualisations with Tableau and Power BI to support strategic decision-making.
Built foundational knowledge in data architecture, governance, big data
structures, and database management (Access, SQL)
Undertook Azure Fundamentals training involving core data concepts, SAAS,
cloud computing, relational and non-relational data in Azure, and analytics.
Performed data cleaning and exploratory data analysis (EDA) using R
programming and R Studio
Leveraged Python to process, interpret, and visualise complex datasets using
Pandas, Matplotlib, and Seaborn, delivering meaningful business insights.
Received comprehensive training in Power BI Data Analyst Associate (PL-
300), Microsoft Office Specialist: Excel Associate (MO-200), and Microsoft
Certified: Azure Fundamentals (DP-900) certifications.
Previous employment
Please list your most recent previous employment first.
Name of Employment Job title and brief Reason for
employer dates description of main leaving
duties
Clarion Housing November 2024 – Operations Assistant Fixed term
Group March 2025 contract
Acted as key contact
for utility and council
tax inquiries,
providing advice and
resolving disputes by
accessing tenant data
through multiple CRM
systems.
Monitored and
tracked business
liabilities, ensuring
updates for void
properties to prevent
additional costs.
Execute tasks using
Microsoft 365
Finance &
Operations, Power BI
reports, and the
British Gas portal to
manage and track
council tax and utility
communications for
Clarion properties.
Played an integral
role in claiming
council tax refunds,
contributing to the
team’s success in
securing over
£1,000,000 in credits.
Coordinated with
internal and external
stakeholders to
manage invoices,
payments, and data
smoothly
(July 2024 – Personal Tax Operations Fixed term
HMRC October 2024 Advisor contract
Delivered exceptional
customer service
through handling
inbound telephone
calls, assisting
customers with
queries regarding
their tax accounts.
Maintained a positive
and proactive
attitude, consistently
meeting the KPI
target of 30 calls per
day and contributing
to a high-
performance team
environment.
Showcased problem-
solving abilities by
feeding clear
information, directing
customers to
appropriate guidance,
or escalating issues
when necessary.
Managed customer
interactions via
HMRC's Digital Mail
Service and Web
Chat, upholding a
seamless service
across multiple
channels.
September 2023 Audit Assistant Career
Dains Accountants – April 2024 Change
Conducted client
audit work under the
direction of the Audit
Seniors using the
firm’s approach.
Investigated and
resolved problems
arising during the
audit and gained
familiarisation with
the client’s internal
reporting and control
procedures.
Recorded all
assigned work clearly
and concisely,
ensuring working
papers were legible
and well-presented,
demonstrating strong
attention to detail.
Provided ad-hoc
support to other
members of the audit
department as
required.
Demonstrated hands-
on experience with
industry-standard
accounting platforms
such as CaseWare,
Sage 50, and Xero.
August 2023 – Customer Service UCAS Fixed term
University of September 2023 Advisor contract
Nottingham
Engaged as an
inbound customer
service advisor for
the University of
Nottingham, offering
dedicated support to
university applicants,
addressing a wide
range of inquiries and
concerns.
Served as the first
point of contact,
resolving issues
swiftly and efficiently,
fostering positive
interactions and
improving the overall
applicant experience.
Enhanced
multitasking abilities
by managing inquiries
through various
channels such as
phone calls, emails,
and online chats,
maintaining a fast
response time and
comprehensive
support.
Strengthened
adaptability and time
management skills in
a fast-paced
environment, making
certain no query was
left unresolved
Please explain any gaps in your employment (if applicable)
Additional information to support your
application
Please give brief examples of how you meet the Person Specification and Job
Description and why you think you should be considered for this post. This can
include examples of your voluntary work and experience. (Continue on separate
sheet if necessary - mark the box with an ‘X’ to indicate additional sheets are
present )
Experience developing and maintaining organisation-wide data systems and
tools: While my recent roles haven't been solely focused on building organisation-
wide systems, my Data Skills Bootcamp provided me with a strong "foundational
knowledge in data architecture, governance, big data structures, and database
management (Access, SQL)". In my Operations Assistant role at Clarion Housing
Group, I actively utilised and maintained data within Microsoft 365 and various
CRM systems to track liabilities and communications, demonstrating my ability to
work within established data frameworks and ensure their integrity.
Experience in analysing and reporting on programme performance,
outcomes and impact: My recent Data Skills Bootcamp was instrumental in
developing my analytical capabilities. I gained hands-on experience using MS
Excel, Tableau, and Power BI to create "impactful data visualisations to support
strategic decision-making." I also "performed data cleaning and exploratory data
analysis (EDA) using R programming" and "leveraged Python to process, interpret,
and visualise complex datasets... delivering meaningful business insights." This
directly aligns with the job's requirement to "conduct high-quality data analysis to
uncover trends, measure outcomes, and support learning across projects and
departments."
Experience supporting cross-organisational stakeholders with data and
insight needs: In my role at Clarion Housing Group, I "coordinated with internal
and external stakeholders to manage invoices, payments, and data smoothly."
This experience has equipped me with the collaborative skills necessary to "work
closely with project, fundraising, policy and communications teams to ensure their
data and insight needs are met," as outlined in the job description. I understand
the importance of tailoring data to different audiences.
Experience using Microsoft Power BI for dashboards, visualisation and
reporting: This is a key strength of mine. My CV explicitly highlights my
experience with "Data Visualisation: Excel, Python (Pandas, Matplotlib, Seaborn),
Tableau, Power BI." I received "comprehensive training in Power BI Data Analyst
Associate (PL-300)" during my bootcamp, and I regularly used "Power BI reports"
in my previous role at Clarion Housing Group to manage and track council tax and
utility communications. I am confident in my ability to "support the development of
dashboards, data visualisations and automated reports using Microsoft Power BI."
Experience applying both quantitative and qualitative analysis methods: My
data skills bootcamp included "Exploratory Data Analysis (EDA)," which involves
both quantitative and qualitative approaches to understanding data. While my CV
showcases more quantitative examples, my comprehensive training in data
analysis tools and techniques has prepared me to handle both types of data
effectively to extract meaningful insights.
Experience presenting complex data in accessible formats for internal and
external audiences: A core aspect of my data skills training involved creating
"impactful data visualisations." Furthermore, in my role as a Personal Tax
Operations Advisor at HMRC, I was responsible for "feeding clear information" to
customers, often simplifying complex tax details. This experience has honed my
ability to communicate technical information clearly and concisely, which is crucial
for "presenting data in clear, engaging formats" to various stakeholders.
Strong analytical skills with proficiency in Excel, Power BI, and related data
tools: My CV clearly states my "Strong analytical skills" and lists my proficiency in
"Excel, Python (Pandas, Matplotlib, Seaborn), Tableau, Power BI, Database
Management: SQL, MS Azure, Data Cleaning, Exploratory Data Analysis (EDA)."
My Google and IBM Data Analyst Professional Certifications further validate my
expertise in these areas.
Strong understanding of data management principles, including data quality
assurance: My bootcamp provided me with "foundational knowledge in data
architecture, governance, big data structures, and database management." I also
have practical experience with "data cleaning" and "exploratory data analysis
(EDA)," which are vital for ensuring data integrity and quality, aligning with the
job's focus on "implementing data quality assurance processes."
Working knowledge of ethical data handling and GDPR compliance: While
not explicitly detailed on my CV, my professional certifications and experience
handling sensitive "tenant data" at Clarion Housing Group would have
necessitated an understanding of data privacy and ethical handling, including
GDPR considerations. I am committed to upholding high standards in data
governance.
Ability to communicate technical and analytical content clearly to non-
specialists: As mentioned, my experience at HMRC involved simplifying complex
information for customers. My "Soft Skills" also highlight "Stakeholder
communication," which I believe is essential for bridging the gap between technical
data and non-technical audiences.
Ability to work independently and manage multiple projects to deadlines: In
my role at HMRC, I consistently "met the KPI target of 30 calls per day,"
demonstrating my ability to work efficiently and meet targets independently. As a
Customer Service UCAS Advisor, I "strengthened adaptability and time
management skills in a fast-paced environment, making certain no query was left
unresolved." These experiences showcase my self-management and
organisational skills.
Commitment to collaborative working and cross-functional teamwork: My
"Soft Skills" prominently feature "Collaboration & teamwork." At Clarion Housing
Group, I "coordinated with internal and external stakeholders," and as an Audit
Assistant, I "provided ad-hoc support to other members of the audit department." I
thrive in collaborative environments and understand the value of teamwork.
Commitment to Equality, Diversity and Inclusion in practice: As a fluent
speaker of Mirpuri, I have a personal understanding of diverse communication
needs and the importance of fostering an inclusive environment. I am committed to
promoting equality and diversity in all aspects of my work.
Strong alignment with Living Streets' mission and values; Proactive,
solution-focused mindset with a continuous improvement ethos: My personal
interests, such as "Reading" for "self-improvement and knowledge-building," and
"Sports Participation" which strengthens "teamwork, strategy, and focus," reflect a
proactive and continuously improving mindset. I am genuinely motivated by
transforming data into actionable insights that drive positive change, which I
believe aligns perfectly with Living Streets' mission to enable data-informed
decision-making and strengthen their campaigns.
When could you take up this appointment?
Immediate Start
References
Please give the details of TWO referees, one of which should be your current or
most recent employer. Please complete these details as fully as possible.
Details Reference one Reference two
Name: Chris Browning Ali Kanji
Job title: Recruiter Trainer
Organisation: Reed Just IT
Address:
Post code:
Email address: Chris.Browning@reed.com AliK@JustIT.co.uk
Capacity in which they Candidate Student
know you:
If shortlisted, may we Yes Yes
approach this referee
before interview?
Rehabilitation of Offenders Act 1974
In order to protect certain vulnerable groups within society, there are a number of
posts and professions that are exempt from the provisions of the Rehabilitation of
Offenders Act 1974. These include posts where, in the normal course of their duties,
successful applicants will have access to persons who are deemed as vulnerable
adults or children. If the post you have applied for falls within the above category, it
will be exempt from the provisions of the Rehabilitation of Offenders Act by virtue of
the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Applicants are, therefore, not entitled to withhold information about convictions which
for other purposes are 'spent' under the provisions of the Act and in the event of
employment any failure to disclose such convictions could result in dismissal or
disciplinary action by the Living Streets. Any information given will be confidential
and will be considered only in relation to posts to which the order applies.
Do you have any unspent conditional cautions or Yes No ✘
convictions under the Rehabilitation of Offenders Act
1974?
(If yes, please give details)
Do you have any adult cautions (simple or conditional) or Yes No ✘
spent convictions that are not protected as defined by the
Rehabilitation of Offenders Act 1974 (Exceptions) Order
1975 (Amendment) (England and Wales) Order 2020?
(If yes, please give details)
If you are applying for a post involving working with children/vulnerable adults, your
offer of employment may be subject to a satisfactory disclosure from the Disclosure
and Barring Service (DBS). Failure to reveal information relating to any convictions
could lead to withdrawal of an offer of employment.
Declaration
I declare that the information that I have provided on this form is true and accurate,
and in particular that I have not omitted any fact which may have a bearing on my
application. I understand that any subsequent contract of employment with Living
Streets will be made on the basis of the information I have provided. Furthermore, I
understand that a false declaration, which results in my appointment to Living
Streets, will render me liable to dismissal without notice.
I confirm that I am entitled to work in the UK.
Data Protection Act - Please note that when you sign this form it gives permission for
the application form to be used for recruitment processing. All details will be kept
confidential.
If submitting this form by email, please sign to confirm to acknowledge you have
read and agree to this declaration.
Signature Hamza Osman Date 04/06/2025
Living Streets employs the best qualified personnel and provides equality of opportunity
for the advancement of employees including promotion and training. We aim to prevent
any form of discrimination on the grounds of race, sex, gender identity, age, sexual
orientation, marital status, religion and personal belief or disability.
Please remember to complete the separate Equal Opportunities Monitoring form. The link
to the form can be found on our vacancy page. This will not be used for shortlisting in line
with our equality and diversity policy.
Completion of this will assist Living Streets in its commitment to being an equal
opportunities employer.
Thank you for taking the time to complete this application form.
