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Solar Script | PDF | Economies
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Solar Script

The document is a script for a call regarding the Net Metering Program, which includes information on electricity price increases and a state-funded program aimed at homeowners to save on energy costs. It outlines the program's benefits, eligibility criteria, and the importance of having high electricity usage to qualify. The caller is also scheduling an in-person consultation and confirming the homeowner's details for follow-up communication.

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deluaoglee
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0% found this document useful (0 votes)
10 views3 pages

Solar Script

The document is a script for a call regarding the Net Metering Program, which includes information on electricity price increases and a state-funded program aimed at homeowners to save on energy costs. It outlines the program's benefits, eligibility criteria, and the importance of having high electricity usage to qualify. The caller is also scheduling an in-person consultation and confirming the homeowner's details for follow-up communication.

Uploaded by

deluaoglee
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Hello(CX NAME)! This is (Dominique) with THE NET METERING PROGRAM.

I’m calling regarding a couple of notices being sent over to (address).

Did you ALREADY GET THE CHANCE TO READ THOSE over …..?
WE SENT 2 NOTICES
• ONE OF THE NOTICES HAS THE INFORMATION FOR THE PRICE INCREASES FOR ELECTRICITY
THIS YEAR ESPECIALLY DURING PEAK HOURS FROM 4-9 PM

• ALSO ON THE NOTICE, WE SENT THE INFORMATION OF THE NEM WHICH IS A STATE-FUNDED
PROGRAM BUT NOT EVERYONE QUALIFIES THE PROGRAM IS DESIGNED TO SAVE YOU AT LEAST
20-30% AND GET YOU ON A FIXED RATE IF NOT YOUR APPLICATION GETS TURNED DOWN.

SINCE THE PROGRAM IS BASED ON USAGE, ITS ONLY FOR HOMEOWNERS that are currently
experiencing high usage…
Are you normally receiving high bills above 120, like some of your neighbors have this year?

THE REASON I ASK IS THAT THE PROGRAM HAS TO SAVE YOU MONEY; IF NOT, YOUR APPLICATION WILL
BE TURNED DOWN.
EXPLAINING THE PROGRAM
SO WHAT WE ARE DOING IS PROMOTING THE PROGRAM BECAUSE OF THE INFLATION REDUCTION ACT
THAT REQUIRES A CERTAIN NUMBER OF HOMEOWNERS TO GO SOLAR EVERY YEAR AND THEY ARE
BEING INCENTIVIZED BY COVERING THE UPFRONT FEES AND YOU GET A PROTECTED RATE FOR THE
ENERGY YOU USE.
(PRODUCING POWER ON SITE SO YOU ELIMINATE DISTRIBUTION CHARGES AND YOU GET A FIXED
RATE PER KW ON THE ENERGY MEANING IT WON'T GO UP EVERY YEAR, YOU CAN ALSO GET UP TO
30% IN TAX INCENTIVES IF YOU QUALIFY)
SO WE ARE NOT LOOKING FOR AN IMMEDIATE DECISION RIGHT NOW ESPECIALLY NOT OVER THE
PHONE.
We need to make sure that YOUR HOME WOULD EVEN QUALIFY FOR SOLAR…… WE CREATE THE SIDE
BY SIDE COMPARISON BETWEEN HOW MUCH YOU PAY RIGHT NOW AND WHAT YOU WOULD BE
SAVING AT NO COMMITMENT.

DOES THAT MAKE SENSE?


We are currently working in that area all week. I’m looking at the calendar, and it seems we have
everything booked for today. However, for Wednesday or Thursday, are you more of a morning or
afternoon person? WHAT WORKS BEST?

I just need to confirm that the number I'm calling is a cellphone, right? You can receive texts at that
number. I will be sending you a confirmation text. Additionally, our quality department sometimes
calls to ensure I covered the key points correctly. It’s very quick.

LAST BUT NOT LEAST ……The program does not check but it is required to have a 650 or better credit
score, do you have a problem with your credit or are you good?.....
Great, like I said we don't check we only ask…….

I will email you the information for the program and in addition to that, I will text you an appointment
text confirmation to your number …(REPEAT NUMBER)………….. PLEASE HAVE YOUR LAST USAGE BILL IN
HAND SO IT CAN FACILITATE THE PROCESS FOR THE ENERGY REPORT.

And JUST TO VERIFY REAL QUICK……WHO IS PROVIDING YOUR ENERGY? …..(utility)


• OK….. AND, IS THERE A GOOD ACTIVE EMAIL WE CAN USE TO SEND THE INFO? OK NO WORRIES
ILL MAKE SURE THE CONSULTANT GOES OVER THE OPTIONS ON (DAY)…...
Again, were all set………… will see you on ----------
Also any questions you may have, feel free to write those down for the specialist to answer.

ALSO YOU CAN ASK OR CHECK ON MAPS IF THEY GET SUNLIGHT AND WHAT TYPE OF ROOF OR AGE OF
ROOF ON CALL ALSO MAKE SURE NOT TO SET OLD PEOPLE UP THEY HAVE TO BE LESS THEN 75 YEARS
OLD.
REMEMBER 4 MAIN QUALIFIERS THAT MAKE OR BREAK YOUR CALL (ALL APPTS IN PERSON
CONSULTATIONS):
• HOMEOWNER AND DECISION MAKER
• PAYING 100+ ON AVERAGE FOR ELECTRICITY
• GOOD CREDIT ABOVE 650+
• GETS GOOD SUNLIGHT / IF ITS TO SHADDED OR WE CANT SEE THE TREE DON’T SET IT UNLESS
THEY HAVE ALREADY CUT OR TRIMMED TREES.

SOLAR TEMPLATE
Agent: Omar Lopez
Homeowner Name:
Appointment Date/Time: 02/00/2025 00:00 PM
Phone Number:
Credit Score: 650+
Power Bill: 100+
Submitted on Google Forms: YES
Webform3: NO

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