Installing System Software on a Fiery CN3102e, Pi6500e, or a Pi7200e

Signs that system software is corrupt or bad:

• Fiery will not boot up (won’t come to ‘idle’)

• Fiery will not respond when print jobs are sent to it
• Fiery will not scan (sometimes reads ‘Now Uploading Data’ and hangs indefinitely.)
• Machine is coding out when booting up (Service Manual notes controller issues.)
• Other strange unexplainable issues with printing/scanning.

The first step in writing firmware is to assure that you have a printer installed correctly on
your computer.

To set up the PC:

1. Navigate to the Add Printer Wizard (Start/Control Panel/Printers and Faxes, Click ‘Add
Printer’)
2. Click next until prompted for the printer type. Choose to install a local printer.
3. Choose the USB001 port when prompted.
4. From the manufacturers list, select ‘Generic,’ and then ‘Generic/Text Only,’ and click
next.
5. Choose to keep the existing driver if prompted. Do not set as the default printer when
prompted.
6. Choose to share the printer, and use a common and easy to remember name for the
share name. I chose ‘syssoft.’
7. Do not print a test page when prompted. The printer is now installed.
8. Set up your computer in a simple network with the copy machine. Your network
connection will have to be enabled and active in order to send the files through the
USB port, because we are using a shared printer name to send the files. Setting your
computer up in this way is outside the scope of this guide.
9. Ensure that your computer has a static IP address, and note it for later.
 IMPORTANT: IF YOU ARE ABLE TO ACCESS THE FIERY STILL, THIS WOULD BE AN IDEAL
TIME TO PRINT OUT A CONFIGURATION PAGE TO SAVE ANY SETTINGS. BOOT UP THE
FIERY, AND SELECT PRINT PAGES > CONFIGURATION PAGE FROM THE MENU OPTION.

Preparing the installation files:

1. Make sure that you have the most up‐to‐date system software version from the
Konica Minolta website.
• Log into your mykonicaminolta account. Select ‘SSD (DNA, Drivers, MSDS.)’
• Select the ‘Continue on to the SSD Home Page’ link.
• Click on the blue link that says ‘Download MSDS, Drivers, Firmware, and more.’
• Scroll down to the Product Group search, and select the appropriate option
(‘Black and White Products’ for Pi6500e [Di551/Di650] or Pi7200e
[Di5510/Di7210] , and ‘Color Products’ for the CN3102e [Konica 8020, CF2002,
CF3102])
• Select the print controller in the next list, followed by ‘System Code’ in the next
box, and select ‘Search’ to display your results.
2. Download (or verify that you already have available) the latest version of the base
system code. The file is approximately 150mb for the Pi7200e, 250mb for the Pi6500e,
and 550mb for the CN3102e.
3. Download all of the patches for the Fiery, and save them in a ‘Patches’ directory to be
installed after the System Code installation is successful.
4. Extract the system software from the .zip file. I recommend using
C:\syssoft\[Controller]\ for the directory. This is explained later.
5. You should now have the following directory structure:
C:\syssoft\[Controller]\system.efi
\boot.efi
C:\syssoft\[Controller]\Patches\[all available patches]
6. Your files are now ready for installation on the Fiery.

Installing the System Software:

1. Boot up your laptop and connect it to the IEEE 1284 port with your USB to Parallel port
adapter, and your Parallel to IEEE 1284 port cable.
2. Open up the printer queue for the System Software Printer (Start/Control
Panel/Printers and Faxes, double click on the printer.)
3. Select ‘Printer>Pause Printing’ from the menu bar.
4. Open up the command prompt (Start > Run, or Windows Key+R.)
5. Navigate to the directory where you have the appropriate system software saved.
Having saved the files in a directory that is easy to navigate to will have saved you
time in this step.
• To navigate in DOS, we use the ‘cd’ or ‘Change Directory’ command.
• cd.. (‘cd’ with two periods following [no spaces]) will bring you up one
directory.
• cd [foldername] will take you to the specified folder
 Examples: cd syssoft
cd C:\syssoft\Pi7200e\
6. Use the ‘dir’ or ‘Directory Listing’ command to ensure your files are present.
7. Turn the Copy Machine off using the main power switch.
8. Enter the following command in your dos command prompt:
• copy boot.efi \\192.168.1.100\syssoft /b
Explanation of the above command:
• The ‘Copy’ command simple copies the specified file to the specified
destination. The File in this case is ‘boot.efi’ and the destination in this case is
\\192.168.1.100\syssoft where 192.168.1.100 is the address of your computer
configured in part 1, and syssoft is the name of the shared printer that was set
up earlier.
• The /b switch specifies that we are using a binary file.
• The boot.efi file is a file that allows the fiery to enter ‘Config Mode’ upon
booting, which is what we will use to install the system software.
9. Press enter, and open your Printer’s Queue again. You should see that the file is
spooling in the print queue. When the file is completely spooled, you are ready to
start sending files over.
10. After the file is spooled, turn the main power on the copy machine back on. Wait five
seconds, and then go to ‘Printer/Pause Printing’ in your printer’s queue window again
to toggle it OFF.
11. The machine should begin booting, and you should slowly see the boot.efi file leave
the print queue.
12. As soon as you are able to (usually after you hear the optics mirrors move) toggle to
‘Print’ from the mode selection button on the right of the copy machine’s control
panel where your options are ‘Print,’ ‘Copy,’ and ‘Scan.’
13. Wait patiently (can take several minutes) for the Fiery to load. You will see an option
that says ‘Config Mode’ at some point during bootup. Select it quickly to enter Config
Mode before the option disappears and the Fiery continues to boot.
14. From Config Mode, scroll down to the option that says ‘Installation,’ and the copier
should begin ‘Flushing parallel port…’
15. Go back to your computer’s printer queue, and toggle ‘Printer/Pause Printing’ again so
that printing is once again paused. At this point, you will want to enter the following
command into your dos command prompt to send the system.efi (this is the actual
system software image) over to the print queue for spooling:
• copy system.efi \\192.168.1.100\syssoft /b
16. This file will take considerably longer to spool than the boot.efi file, due to its massive
filesize. Once the file has completely spooled, get ready to send it to the Fiery. I like to
open the Printer dialog from the queue, and have my mouse over the ‘Pause Printing’
option to be ready.
17. Press the ‘OK’ button on the fiery at the point where it says ‘Copy software to parallel
port,’ and immediately un‐pause the printing queue. If you did everything correctly,
you should now see a progress bar on the Fiery screen. If something went wrong, you
will see a message after a few seconds that says the installation timed out.
 18. If the installation was unsuccessful, you can delete the file from the print queue, and
go back to step 14 to try again. Otherwise, wait for the installation to progress, and
finally finish when the Fiery says ‘Installation was successful.’
19. After installation has completed, you can press OK to continue booting up the Fiery,
and you can set up all of the setup options. Do not forget to enable Port 9100 for RAW
printing, and any FTP or Email services that you may need to use for scanning.

Installing the System Patches:

1. Installing patches on the Fiery can correct a multitude of printing and scanning
errors (as well as general lock‐ups and freeze‐ups.)
2. Installing patches is done through an application called the “Fiery
Downloader.” You have access to this software on your thumb drive, and it
should also be installed on your laptop.
3. Instructions for how to use the Fiery Downloader Software can be found in any
of the Patch Release Notes PDF Files.
4. Install the patches using the Fiery Downloader Software, and ensure that the
copier can boot properly, print properly, and can scan to both Email AND FTP.
If you encounter any problems, make sure that on your Fiery’s Configuration
Page that each patch was installed properly.