Immaculate Conception School of Guiuan, Inc.

Brgy.9-A, Guimbaolibot Avenue,

Guiuan, Eastern Samar
SY 2025-2026

SHS DEPARTMENT
SHS COURSE SYLLABUS- SPECIALIZED
Grade Level: Grade 12
Semester: 1ST Semester
Specialized Subject Title: ICT – CSS
No. of Hours/Semester: 160 hours/semester
Pre-requisite:
Subject Teachers’ Name: JESSA ZARAGOSA

Section Handling Date & Time

11- ST. AGATHA Mon Tue Wed Thu Fri
7:30-9:30 AM 7:30-9:30 AM 7:30-9:30 AM
4:00 – 5:00 PM 4:00 – 5:00 PM

GRADING SYSTEM

Components & Written Works 20% Performance Task 60% Quarterly Assessment 20%
Percentage

SPECIALIZED SUBJECT DESCRIPTION

ICT–Computer Systems Servicing NC II is a technical-vocational qualification designed to equip learners with the
competencies to assemble, install, configure, maintain, troubleshoot and repair computer systems and peripherals,
as well as set up and administer small local area networks. It blends hands-on hardware skills, software
configuration, and basic networking with an emphasis on industry-standard tools, safety procedures, and
customer-oriented support.

LEARNING STANDARDS

Learners will develop a deep understanding of computer systems servicing by

mastering the theoretical principles and practical applications of hardware
components, operating systems, and networking fundamentals. They will explore
the roles and interactions of the motherboard, CPU, memory, storage, and power
supply; learn file systems, partitioning, user account management, and driver
installation; and grasp fundamental networking concepts such as IP addressing,
subnetting, and peer-to-peer topology. This integrated knowledge base ensures
that students can not only explain how each component functions individually but
also demonstrate how they work together to form a reliable, secure computing
environment.
Content Standard
Identify major computer system components (motherboard, CPU, RAM, storage
devices, power supply).
Disassemble and reassemble a desktop computer according to manufacturer’s
procedures.
Conduct preventive maintenance: cleaning, dust removal, lubricating moving parts.
Building on this conceptual foundation, learners will apply these principles through
hands-on activities that mirror real-world industry practices. They will safely
disassemble and reassemble desktop PCs, perform preventive maintenance,
install and configure operating systems, troubleshoot hardware faults using
diagnostic tools, and set up small local area networks. Throughout these tasks,
students will follow electrostatic discharge precautions, document procedures and
service logs, and reflect on their performance, thereby reinforcing both technical
competence and professional work habits aligned with national competency
standards.

ICT-CSS SHS Course Syllabus

 By the end of the first semester of CSS NC II, learners will have mastered core
computer servicing principles—safely disassembling, reassembling, and
maintaining PC hardware; installing, configuring, and troubleshooting operating
systems and device drivers; diagnosing and repairing common hardware faults;
and setting up peer-to-peer networks—while consistently applying
industry-standard safety and documentation practices. Their progress is measured
by clear performance benchmarks (e.g., timely assembly/reassembly, error-free
Performance
OS installations, successful fault repairs, fully functional LAN setups) and validated
Standard
through competency-based assessments such as direct observation, oral
questioning, and accurate service logs, ensuring they emerge job-ready, reflective
of their strengths, and equipped with action plans for continued skill development.

TOPIC AND MOST ESSENTIAL LEARNING COMPETENCIES

TOPIC/s MELC/ s

UNIT 1: Safety Practices in Computer By the end of the semester, the learner should be able to:
Servicing
1. Apply Occupational Health and Safety (OHS) and
 Topic 1: Occupational Health and ESD procedures
Safety (OHS) Standards o Follow proper handling, cleaning, and storage
 Topic 2: Electrostatic Discharge of computer hardware and tools
(ESD) Precautions o Apply safety standards and ESD precautions
 Topic 3: Proper Handling, Use, and in all servicing activities
Storage of Tools and Equipment 2. Perform computer hardware servicing
 Topic 4: Workplace Housekeeping o Identify and describe the functions of computer
and Waste Management parts and peripherals
o Assemble and disassemble desktop computer
systems properly
o Conduct preventive maintenance and cleaning
UNIT 2: Introduction to Computer procedures
Hardware 3. Install and configure operating systems and
device drivers
 Topic 5: Identifying Internal and o Prepare the installation environment
External Computer Components (partitioning, formatting)
 Topic 6: Functions of Motherboard, o Install Windows or other desktop operating
CPU, RAM, Storage, Power Supply, systems
etc. o Install and update device drivers and software
 Topic 7: Tools and Equipment for utilities
Hardware Servicing o Configure basic system settings and user
 Topic 8: Disassembly and accounts
Reassembly of a Desktop 4. Diagnose and troubleshoot computer system
Computer problems
o Identify symptoms of hardware and software
faults
o Use diagnostic tools to isolate and fix system
UNIT 3: Preventive Maintenance and errors
Troubleshooting o Replace or repair faulty components following
manufacturer standards
 Topic 9: Preventive Maintenance 5. Set up and configure basic local area networks
Procedures (LAN)
 Topic 10: Cleaning and Testing o Explain basic networking concepts (IP
Components addressing, topology, protocols)
 Topic 11: Common Computer o Connect computers using cables, switches, or
Problems and Fault Diagnosis routers
 Topic 12: Use of Diagnostic Tools o Configure network settings and test
(Multimeter, POST Card, etc.) connectivity
o Share files and resources over a network
6. Document service and maintenance activities
o Maintain accurate service logs, checklists, and
UNIT 4: Operating System Installation repair reports
and Configuration o Follow proper documentation format for
technical support tasks
 Topic 13: Preparing the System for 7. Demonstrate professional work habits and
OS Installation customer service skills

ICT-CSS SHS Course Syllabus

  Topic 14: Installing Windows/Linux o Communicate effectively with clients or team
OS members
 Topic 15: Installing and Updating o Apply ethical practices in handling customer
Device Drivers data and computer systems
 Topic 16: Configuring System o Practice punctuality, cleanliness, and
Settings and User Accounts teamwork in the workplace

UNIT 5: Introduction to Networking

 Topic 17: Basic Networking

Concepts (IP Addressing,
Topology)
 Topic 18: Identifying Network
Devices and Cables
 Topic 19: Setting Up Peer-to-Peer
Network Connections
 Topic 20: File and Printer Sharing
Over LAN
 Topic 21: Testing and
Troubleshooting Network
Connectivity

UNIT 6: Documentation and

Professional Practices

 Topic 22: Filling Out Service Logs

and Work Orders
 Topic 23: Writing User Instructions
and Reports
 Topic 24: Communicating with
Clients and Customers
 Topic 25: Ethical and Professional
Work Habits

PERFORMANCE TASK
Introduction
You are now at the stage where you can apply your knowledge and skills in real-world situations. As a
computer technician, you will demonstrate your competency in assembling, maintaining, and configuring a
desktop computer system based on a client’s request. This includes proper safety procedures, OS installation,
troubleshooting, and networking setup.
Performance Scenario
GOAL: To assemble, configure, and troubleshoot a computer system; install an operating system; and set up a
simple local area network—all while applying proper safety procedures and documenting the process
professionally.
ROLE: A freelance computer technician and IT support service provider.
AUDIENCE: A client (the internet café owner), your trainer/teacher, and a potential employer.
SITUATION: You are required to:
 Reassemble one non-working computer system
 Install or reinstall an operating system with drivers
 Set up the computer for file and printer sharing in a peer-to-peer network
 Ensure system functionality through testing
 Document the entire process (diagnosis, procedures done, and outcomes)

PRODUCT: A fully functional computer system connected to a peer-to-peer LAN, with a printed Service
Repor
STANDARDS: Technical Accuracy, Safety and Professionalism, Documentation Quality, Problem
Solving and Troubleshooting, Communication and Presentation

ICT-CSS SHS Course Syllabus

 ANALYTIC RUBRIC
Standard

Criteria Expert Proficient Apprentice Novice

4 3 2 1
Technical Accurately Completes Needs frequent support; Tasks are
Accuracy completes all most tasks several errors in servicing incomplete or
servicing, accurately with and configuration. inaccurate; needs
installation, and minimal errors full supervision.
network tasks and guidance.
without
supervision.
Safety & Consistently Follows most Occasionally forgets safety Rarely follows
Professionalism applies all safety steps; needs reminders to safety
OHS/ESD procedures; maintain safety. procedures;
procedures and workspace is workspace is
maintains a clean, generally clean cluttered or
safe workspace. and organized. unsafe.
Documentation Service report is Documentation Documentation is Documentation is
Quality comprehensive, is complete and incomplete or lacks clarity; missing or
well-organized, mostly missing some important disorganized; little
and includes organized; few parts. effort shown.
visuals, logs, and minor issues in
reflection. format or detail.
Communication & Clearly explains Communicates Basic explanation provided; Poor
Presentation steps taken; process clearly; presentation lacks detail or communication;
presents report presentation is clarity. cannot explain
professionally complete and process or
with confidence understandable skipped
and clarity. . presentation.

Prepared by: Checked & Reviewed:

DIMPLE MURILLO JESSA SALAMIDA GACITA
SUBJECT TEACHER SHS Coordinator

Recommending Approval:
Approved:
REGIEM P. DEMDAM, JR.
CARIDAD A. SISON
Academic Coordinator
Principal

ICT-CSS SHS Course Syllabus