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DMAIC

DMAIC is a structured problem-solving methodology consisting of five phases: Define, Measure, Analyze, Improve, and Control. Each phase focuses on specific tasks such as defining project goals, measuring process performance, analyzing root causes, improving processes, and controlling future performance. This approach aims to enhance process efficiency and meet customer requirements effectively.

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49 views10 pages

DMAIC

DMAIC is a structured problem-solving methodology consisting of five phases: Define, Measure, Analyze, Improve, and Control. Each phase focuses on specific tasks such as defining project goals, measuring process performance, analyzing root causes, improving processes, and controlling future performance. This approach aims to enhance process efficiency and meet customer requirements effectively.

Uploaded by

Preethamgowda Precious
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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What is

DMAIC?
Image:https://asq.org/quality-resources/dmaic#:~:text=DMAIC%20is%20an%20acronym%20that,(internal%20and%20external)%20requirements.

DMAIC is an acronym that stands for Define,


Measure, Analyze, Improve, and Control. It
represents the five phases that make up the process:
efine

Define the problem, improvement activity, opportunity for


improvement, the project goals, and customer (internal and
external) requirements.

Project charter to define the focus, scope, direction, and


motivation for the improvement team

Voice of the customer to understand feedback from


current and future customers indicating offerings that
satisfy, delight, and dissatisfy them

Value stream map to provide an overview of an entire


process, starting and finishing at the customer, and
analyzing what is required to meet customer needs
easure

Measure process performance.

Process map for recording the activities performed as


part of a process

Capability analysis to assess the ability of a process to


meet specifications

Pareto chart to analyze the frequency of problems or


causes
nalyze

Analyze the process to determine root causes of variation,


poor performance (defects).

Root cause analysis (RCA) to uncover causes

Failure mode and effects analysis (FMEA) for identifying


possible product, service, and process failures

Multi-vari chart to detect different types of variation


within a process
mprove

Improve process performance by addressing and


eliminating the root causes.

Design of experiments (DOE) to solve problems from


complex processes or systems where there are many
factors influencing the outcome and where it is
impossible to isolate one factor or variable from the
others

Kaizen event to introduce rapid change by focusing on a


narrow project and using the ideas and motivation of the
people who do the work
ontrol

Control the improved process and future process


performance.

Control plan to document what is needed to keep an


improved process at its current level

Statistical process control (SPC) for monitoring process


behavior

5S to create a workplace suited for visual control

Mistake proofing (poka-yoke) to make errors impossible


or immediately detectable
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