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Customer Specific Requirement Matrix

The document outlines customer-specific requirements for suppliers in the automotive industry, focusing on compliance with IATF 16949 standards and various customer-specific clauses from companies like Renault, Tata Motors, and Maruti Suzuki. It emphasizes the importance of maintaining valid ISO certifications, achieving zero defects in supplies, and adhering to quality management systems. Additionally, it details documentation retention policies and the need for regular reporting on critical quality parameters by suppliers.

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0% found this document useful (0 votes)

115 views18 pages

Customer Specific Requirement Matrix

Uploaded by

rerisefiqmie

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as XLSX, PDF, TXT or read online on Scribd

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CUSTOMER SPECIFIC REQUIREMENTS

IATF 16949 IATF CLAUSE RML RENAULT NISSAN AUTOMOTIVE INDIA PRIVATE LIMITED - CSR TATA MOTOR'S - CSR REVISION DATE - 01/01/2018 MARUTI SUZUKI INDIA LTD - QUALITY ASSURANCE VERTICAL VOLVO
S no Clause ref: DESCRIPTION DOCUMENT 1st Edition - Version 2016 As On 01/05/2016 - Fourth Edition:
REFERENCE
Supplier shall ensure that ISO 9001 / ISO/TS16949 or IATF16949
Certification always remains in its valid state of condition. For
whatsoever reasons, if the validity of the ISO 9001 / ISO/TS16949 or
IATF16949 Certificate expires / terminates, this shall be
communicated to TML immediately.
Supplier shall aim to meet zero defect in supplies in order to meet
level 1 of 1.Review of Technical Specification RTS - RTS for all new parts or Design changes Refer 5.1
WCSQ performance. Supplier shall ensure installed quality gate and 2.Part Application Agreement (PAA) - Rane agrees with VOIVO of the performance requirements &
defects don’t leave manufacturing plant physical installation of the components in the final truck application Refer 5.2
3.Part Handling Review (PHR) -Rane Ensure the quality of their product is not compromised during
transportation,storage and installation activities in PHR review Refer 5.3

Customer Specific
1 4.3.2 Requirements CSR MATRIX No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section
Suppliers of identified parts related to Emission and safety should
share the reports of all CTQ parameters on quarterly basis with TML.
In case of auto
gauging facility available at supplier’s end, the records of these parts
should be maintained for 1.Conditional greater than 60 % No stopping parameters
min 4 years. 2.Approved greater than 90 %

2 4.4.1.2 Product Safety QSP 45 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section

3 5.1.1.1 Corporate responsibility SGIPL HR POLICY No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section Corporate Social Responsibility Self-assessment Score over 60 %.. No Stopping Parameter
Confirmation of the implementation of the supplier's quality management
system and its ability to meet Renault Group requirements will be carried out
by Renault Group using the Alliance audit tools (such as ASES, PESES or SHC).
The supplier shall achieve a minimum level of C rank after ASES evaluation.
In some cases, the supplier may be requested to achieve a minimum ASES level
of B rank. If the supplier is evaluated at an ASES level of D rank, they will either
receive no business or will be obliged to commit at top management level to
provide the necessary resources and action plan to achieve the required
Quality level.
Adherence to this commitment should be considered as a Customer
Requirement, as defined in IATF 16949 clause 5.2:

4 5.1.2 Customer focus QSP 22 No TML customer specific requirement for this section No MSIL customer specific requirement for this section No VOLVO specific requirement for this section
The supplier must have a Supplier ANPQP Representative (SAR) responsible for
ANPQP deployment within their organization.
The SAR can be at plant or at group level, as long as the following tasks are
ensured at certified organization level :
- staying up to date with latest ANPQP changes
- making sure that point 3) below is followed
The supplier staff in contact with Renault during the quotation phase, project
development phase and mass production phase must have been trained in
ANPQP. Evidence for 4.3 may include, but are not limited to training records,
explanation of ANPQP and demonstration on how to access to ANPQP
requirements and templates, ANPQP portal.

Organizational roles,
5 5.3.1 responsibilities and authorities QMS MANUA No TML customer specific requirement for this section No MSIL customer specific requirement for this section No VOLVO specific requirement for this section

Action to address risks and

6 6.1.1 & 6.1.2 QSP 38 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
opportunities

7 QSP 38
6.1.2.1 Risk Analysis No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

8 Preventive Actions QSP 30 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section
6.1.2.2 No Volvo customer specific requirement for this section

9 6.1.2.3 Contingency Plans GIPL-SB-QSM- No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
10 QSP 33
7.1.2 People No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section See ISO 9001:2015 requirements

7.1.3 & Plant, Facility, and equipment

11 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
7.1.3.1 planning

12 7.1.5.1.1 Measurement System Analysis QMS MANUA No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
Supplier shall be responsible to maintain gauges, inspection Fixtures
and instruments used in a valid state of calibration. Calibration work
at specified interval shall be carried out from calibration laboratories,
who have traceability to National Standards.
7.1.5.2 & Measurement traceability &
7.1.5.2.1 calibration

13 QSP 21 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
14 Organizational QSP 34
7.1.6 knowledge No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

15 QSP 06
7.2.1 & 7.2.2 Competence No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

16 Internal Auditor QSP 25

7.2.3 Competency. No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

Second - party auditor

17 QSP 25
Competency.
7.2.4 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
The organization ensure the persons awareness for the followling;
a) the quality policy;
b) relevant quality objectives;
c) their contribution to the effectiveness of the quality management system, including the benefits
of
improved performance;
d) the implications of not conforming with the quality management system requirements.

18 7.3 & 7.3.1 Awareness QSP 06 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section
Internal and External communications relevant to QMS, incliding
a) on what it will communicate;
b) when to communicate;
c) with whom to communicate;
d) how to communicate;
e) who communicates.
19 7.4 Communication QMS MANUA No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section
7.5.1.1, Quality Management System
20 7.5.2 documentation SP 01 & QSP 0 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section Zero audit findings without an agreed upon action plan
7.5.3.1 & Control of documented
7.5.3.2 information
21 SP 01 & QSP 0 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No volvo customer specific requirement for this section

Production part approvals, Tooling Records, Product & process design Preservation For Inspection Record for 11 Years 1. Quality Records - 3 years retention from date of production
records, Purchase Orders or contracts and amendments shall be 2. Quality System Documents - 3 years retention from date of creation
retained for the length of time that the product is active for 3. Product Safety Related Records - 15 years from date of product
production and service manufactured
requirements ,plus one year. 4. Conformance of Production Parts - 10 years from date of Product manufactured.
5. PPAP Documents - Duration of production and service activity Plus 1 year Unless otherwise
specified by VOLVO Refer 7.9

22 7.5.3.2.1 Record Retention QSP 03 No RNAIPL customer specific requirement for this section
1.Product Process Change Notification Refer 7.1 --- After successful PPAP no changes should
be made to Rane product or process without expressing written approval from volvo.When Rane
desiring a change shall submit a completed Product and Process Change Notification form to the
VOLVO buyer with a copy sent to the Supplier Quality Engineer as soon as the modification
project is known, and at least 12 weeks prior to the intended Start of Production

Engineering
23 7.5.3.2.2 Specifications QSP 02 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section
IATF 16949 IATF CLAUSE RML RENAULT NISSAN AUTOMOTIVE INDIA PRIVATE LIMITED - CSR TATA MOTOR'S - CSR REVISION DATE - 01/01/2018 MARUTI SUZUKI INDIA LTD - QUALITY ASSURANCE VERTICAL VOLVO
S no Clause ref: DESCRIPTION DOCUMENT 1st Edition - Version 2016 As On 01/05/2016 - Fourth Edition:
REFERENCE
No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section 1.APQP - As per AIAG guideline , latest revision Refer Section 3
2.PPAP - As per AIAG guideline , latest revision Refer Section 4 3.Documentation Requirements
(The Production (P) Release of the Volvo Drawing
• Part Version Report,Technical Requirements
• Process Flow Diagram
• Process FMEA
• Control Plan
• Dimensional results
• Material test results
• Performance test results
• Appearance approval report if applicable
Operation planning and • Part Submission Warrant
control • Approved IMDS Report) --- As per AIAG guideline Level 4 PPAP package Exception to default
PPAP level 4: Upon VOLVO request, suppliers may be required to submit a Level 3 PPAP package for
Key Components Refer

24 8.1 & 8.1.1 QSP 12

25 8.2.1 & Customer QSP 22
8.2.1.1 Communication No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section

No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section Process under statistical control
Normally distributed for cirtical characteristics level --
Cpk≥1.67
Electronic components Minimum requirement Cpk≥2,0*
• Process appropriate checking frequency
• On-going Statistical Process Control
• Ppk Analysis every 6 months Refer Section 5.4
Process not under Statistical Control
or Capability not achieved for cirtical characteristics level ---
Electronic or Automated Poka Yoke
• Effectiveness verified once per shift
• Volvo approved action plan for achieving Process Control and Capability Refer Section 5.4
Customer Designated Special Process under statistical control
26 8.2.3.1.2 QSP 08 Normally distributed for significant characteristics level ---
Characteristics

Manufacturing feasibility reviews for updated or new manufacturing processes or capacity

Organization Manufacturing increases requiring tooling or equipment shall be documented as specified on the Manufacturing
27 8.2.3.1.3 Feasibility QSP 08 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section Feasibility form.
Points to be discussed in spec meeting :
DFMEA,PFMEA,ECR,Criticality of Component,MSA,Inspection
Method,Testing Method,Process Capability,Packing and Handling,Flow
of manufacturing process etc.
Discussed items to be noted in "SPEC MEETING RECORD.
Development Activity to be recorded in "Post Development Record"
DFMEA done with CFT.
Concept Design-Passed With Prior Approval of Maruti. When raw
material affects Critical part performance
8.3.1.1,
8.3.2, Design and development of
8.3.2.1 & products and services
8.3.3.1

28 QSP 08 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No volvo customer specific requirement for this section
29 Manufacturing Process design QSP 08
8.3.3.2 Input No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

Supplier shall demonstrate exhaustively that its entire production is conforming

to Safety and Regulatory Characteristics. Safety and Regulatory characteristics
as mentioned on the part drawing must be taken into account in successive
Control Plan applied during production and Conformity Of Production Trials
must be performed respectfully with defined methods and frequency. Supplier
shall be compliant to updated Regulations in the country of commercialization.
Evidence of tests with results and
synthesis reports must be provided on customer’s request. Such evidences
shall be kept available accordingly to defined storage period.

Supplier to inform TML about symbol used for special characteristics

30 8.3.3.3 Special Characteristics QSP 08 apart from customer specified symbol. No MSIL customer specific requirement for this section Volvo Customer-Specific Requirement regarding customer defined symbols
31 Design and development QSP 08
8.3.4 control No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section

32 QSP 08
8.3.4.1 Monitoring No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

Rane required to deliver prototype parts. By the VOLVO definition, prototype parts are any parts
that are built on a production process other than the final PPAP approved process.Refer Section 5.7

33 8.3.4.3 Prototype Programme QSP 08 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section First Run Sample to be Submitted 300 no's
Note that it is the organization responsibility to ensure the verification of its No TML customer specific requirement for this section Submission of sample to maruti - Samples to be submitted as 1.PPAP -- As per AIAG guideline , latest revision Refer Section 4
process, regardless of the customer approval. discussed in specification meeting. Along with the following 2.Documentation Requirements
attachment; (The Production (P) Release of the Volvo Drawing
Parts drawing approved by maruti Draft process control standard • Part Version Report,Technical Requirements
MSA, DFMEA, PFMEA, Cpk and contingency plan. • Process Flow Diagram
For new development - 2 copies of Process Control Standard with • Process FMEA
sample. • Control Plan
In case of ECN from maruti - Update The PCS and Submit 3 copies to • Dimensional results
maruti with in a Week before the supply of FPP. • Material test results
For Revision from our side - 3 copies of PCS to be • Performance test results
• Appearance approval report if applicable
• Part Submission Warrant
• Approved IMDS Report) -- As per AIAG guideline Level 4 PPAP package Exception to default
34 8.3.4.4 Product Approval Process PPAP level 4: Upon VOLVO request, suppliers may be required to submit a Level 3 PPAP package
for Key Components Refer
Section 4.4

No RNAIPL customer specific requirement for this section Supplier shall ensure that the latest issue of drawings and documents Process Capability,fool proofing methods,Length of process flow
supplied by TML are referred whenever processes are performed and should be less and in-process inventory should be minimum.
shall be obliged to maintain secrecy thereof. Wherever drawing
specifies National/International Standard, Supplier shall maintain the
latest copy of the same unless pertinent issue is specified. Latest
drawing can be reviewed & downloaded from SRM portal provided
valid PO for same is released to supplier. In cases, where drawings are
not available, supplier shall take up with the concerned buyer /
designer /SQE to obtain the drawings.

Manufacturing Process design

8.3.5.2 output QSP 08 No volvo customer specific requirement for this section

8.3.6, Design and development

35 8.3.6.1 changes QSP 08 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No volvo customer specific requirement for this section
Supplier shall exercise appropriate controls for off loaded / bought
out items & any change by the Tier 2 or vendor will be validated
before introduction. Even though part is off loaded, parts quality &
quantity is primary responsibility of supplier.
Logistics/ packing: Supplier shall to ship / transport production parts
as per TML approved
logistics/ packaging only.

Control of externally provided

36 8.4.1.1 process QSP11 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section No volvo customer specific requirement for this section

1.Supplier Evaluation Model (SEM)

Key Element Procedure 1 General - Acceptable greater than 60 % No Stopping parameter
Preferred greater than 90 %

37 8.4.1.2 Supplier Selection Process QSP 11 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section

38 8.4.1.3 Customer - directed sources QSP 11 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section
IATF 16949 IATF CLAUSE RML RENAULT NISSAN AUTOMOTIVE INDIA PRIVATE LIMITED - CSR TATA MOTOR'S - CSR REVISION DATE - 01/01/2018 MARUTI SUZUKI INDIA LTD - QUALITY ASSURANCE VERTICAL VOLVO
S no Clause ref: DESCRIPTION DOCUMENT 1st Edition - Version 2016 As On 01/05/2016 - Fourth Edition:
REFERENCE
Supplier shall declare SPOC for TML to the concerned SQE. In case of Pass through requirements Refer 6.7 --- A VOLVO SMA on-site audit will be conducted at the
any changes, Supplier will communicate immediately in writing. supplier of Safety Critical “pass through parts”. The VOLVO safety auditor will conduct the audit
focusing on Chapter 1 –
8.4.2 , “Company Management” and Chapter 4 – “Supplier Chain Management
39 Type and extent of control QSP 11 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section
8.4.2.1

Suppliers supplying parts related to homologation should extend the

validity of certification on a continuous basis through certifying
agencies like ARAI/ BIS/VRDE etc as applicable. If there is likely to be
any break in certification, it needs to be proactively informed to TML

Statutory and regulatory

40 8.4.2.2 requirements QSP 39 (PO) No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section

Supplier Quality management 1.Sub Tier Supplier requirement - The Production Part Approval Process documented by part
41 8.4.2.3 system development QSP 11 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section service warrants is required for products from Sub Tier Suppliers Refer 7.5

Supplier shall review and monitor ISR in SRM portal every month and
take actions accordingly to remain source able for any new
business.

42 8.4.2.4 Supplier Monitoring QSP 11 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section

Low Performing Suppliers -Volvo Monitors Rane Performance on a monthly basis Refer section 8.6

43 8.4.2.4.1 Second - party audits QSP 11 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section
44 8.4.2.5 Supplier Development QSP 11 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

45 8.5.1.1 Control Plan 13. QSP 14, Q No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
Operation Method, Caution Point, Process Parameter, Quality Check 1. Operators shall use the most current work instructions.
Point, Abnormality, Handling Defect History. 2. The organization shall ensure that work instructions contain reaction plans for non-
Standardized Work - Operator Worker Should Understand WI. Should be in Vernacular Language with conformances showing the specific required steps.
instructions and visual Photos
standards

46 8.5.1.2 13. QSP 14, Q No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section
For major job changes affecting critical quality characteristics.
Nomination Of Critical Part Operator
47 13. QSP 14, Q Should be senior most Operator in the company

8.5.1.3 Verification job set-ups Evidence of verification should be accessible No TML customer specific requirement for this section No Volvo customer specific requirement for this section
48 Total Productive Maintenance QSP 16
8.5.1.5 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

Management of production Supplier shall maintain history cards and maintenance of tooling such
tooling and manufacturing as Dies, Molds, Jigs, Fixture either provided by TML or made by them.
test, inspection tooling and Supplier are responsible for refurbishment or making new tooling in
equipment case tool life is over.
Supplier shall carryout preventive maintenance of production tooling
such as dies, jigs and fixtures at frequent intervals

49 8.5.1.6 QSP 18 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

50 8.5.1.7 Production Scheduling QSP 12 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
1.Materials Management Operations Guidelines/Logistics Evaluation (MMOG/LE) self-assessment
level A
(Optional for VBNA suppliers)
2.Lot Tracebility Requirement -- Rane should have an effective system of traceability that ensures
Supplier should have a robust system to ensure the identification & delivered product can be traced from a finished product in the customer application back to
8.5.2 & traceability of the component from the raw material stage till final specific lots, sub-components, parts, blanks and raw material The
Identification and Traceability production history
8.5.2.1 dispatch. This will ensure traceability of the material in case of
Quality issues

51 QSP 19 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section

Property belonging to
customer or external providor

52 8.5.3 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

8.5.4, First In First Out inventory Control -- Rane should maintain First In/First Out (FIFO) inventory
53 8.5.4.1 Preservation QSP 19 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section management practice Refer 7.4
54 QSP 37
8.5.5 Post delivery activities No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

55 Service agreement with QSP 37

8.5.5.2 customer No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

The supplier shall inform and get feedback from Renault about any Change in
its Product or its Process or its Control means prior to start change
implementation. The Supplier shall inform the relevant SAM in RNPO and the
relevant CSDL in DQSC-F about change proposal with its risks analysis and
necessary countermeasures to be taken. Then, in case of common approval,
Change management will be performed accordingly to ANPQP chap. 9 during
project phases or adapted procedure during serial life. As mentioned in ANPQP,
change of or at Tier-2 is included in this requirement. Supplier shall inform TML if there is any change in Methods /
Processes / Tooling or change of premises of its manufacturing
facilities (4M Changes). Supplier shall obtain prior permission from
TML for any changes in product/ process / sub-contractor and shall
keep TML posted. The changes will be validated and approved by
TML through PPAP route.

8.5.6,
56 8.5.6.1 Control of changes QSP 32 No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
57 Temporary change of process QSP 42
8.5.6.1.1 controls No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

Tata motors may deploy 3rd party for inspection & segregation of Model,Part Name, Part no: Date of inspection, inspection Ford reserves the right to require the use of an independent third party inspector to ensure that
parts to protect non confirming parts issued to assembly line. In Case item,judgement critieria,Judgement,batch code of lot. the organization only ships compliant product to Ford facilities.
Release of products and of 3rd Party Deployment at TML, the cost of such deployment will be
58 8.6 & 8.6.1 QSP 26 No RNAIPL customer specific requirement for this section debited to supplier.
services

Supplier shall carry out layout inspection of products and inform the 1. The organization shall perform annually a layout inspection (to all dimensional requirements) on
result to TML at least 5 parts.
once in a year. In case of nonconformity, supplier shall work on the 2. Where tooling has multiple cavities, tools or centers, the organization conducts the annual
4M to meet the layout on at least one part from each cavity, tool or center, with a minimum overall sample of 5
specifications. parts.
Supplier shall carry out type test for the products of their own design 3. The measurements are to be documented on the APQP/PPAP Evidence Workbook.
and inform the verification result to TML every 6 months.

Layout inspection and

59 8.6.2 functional testing QSP 26 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section

60 8.6.3 Appearance Items QSP 26 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section Appearance approval requirements are specified in PPAP, Volvo customer specific requirements.

61 8.6.4 QSP 26 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

Statutory and regulatory

62 8.6.5 QSP 26 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
conformity

63 QSP 26 For guidance on product monitoring and reaction plan techniques for product conformance to
8.6.6 Acceptance criteria No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section specification
1.Managing Non conforming parts- Inspection reports - In the event nonconforming parts or
materials have been identified at a VOLVO location, Rane will be notified using an INSPECTION
REPORT [IR]. The Inspection
Report is sent to an internet location along with an email to the supplier’s quality contact.Under
normal circumstances, Rane respond immediately to any nonconformance and ensure that all
receiving plants are protected within 24 hours. Refer Section 8.1
2.Managing Non conforming parts- Corrective action response reporting -- An 8D response is
required for all non- conformances. It is recommended that Rane should respond using the VOLVO
8D format. Rane may respond using their corrective action format as long as it includes
The supplier shall review FMEA by using Reverse FMEA (R- FMEA) tool. In order containment, cause analysis, problem correction, and problem prevention. To avoid delay and extra
to switch from Corrective to preventive actions, the supplier shall check at shop work, Rane should submit their corrective action response format for approval to their SQE. Refer
floor level their Existing FMEA and provide necessary activities to avoid Section 8.1
occurrence or at minimum to improve detection of Non conformity. 3.Managing Non conforming parts- Corrective action response timing --
When notified of a non-conformance Rane should requested to react in

Control of Non- confirming

64 8.7.1 outputs QSP 27 No TML customer specific requirement for this section No MSIL customer specific requirement for this section
No RNAIPL customer specific requirement for this section Supplier shall ensure maintaining all parameters of parts as per latest No MSIL customer specific requirement for this section
drawing, being supplied to Tata Motors. In case of customer
specification deviations, approval must be obtained in advance in the
format with all agencies approval. Any subsequent deviations in the
component will be taken by TML as non- conformity. This is true for
all deviations
For any requirement that cannot be met or is not feasible waiver to
be obtained from TML SQA department

Customer Authorization for Request deviations to specifications --- VOLVO will not approve deviations to safety critical
65 8.7.1.1 concession QSP 27 characteristics,regulatory requirements characteristics electronic components. Refer 7.2
TML will communicate non-conformity, if any, on product and
Supplier shall confirm the corrective action taken and date of
implementation to close the non-conformity reported. Supplier shall
route such parts through quality gate till issue is resolved. Supplier
shall share the corrective actions reports to TML through PRR
(Online) in SRM portal with time limit.
Initial response within 48 hours and final response within 15 days.
The corrective shall be analyzed for occurrence, detection failure &
system related root causes.
Control of non conforming The ergonomics and the robustness of the method used have to be Supplier not responding within stipulated timeline may impact ISR.
product - Customer specified considered when evaluating conformance to clause 8.3 (Design and
process development of products and services)

66 8.7.1.2 QSP 27 No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section --
67 Control of suspect product QSP 27
8.7.1.3 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

68 Control of reworked product QSP 40 Supplier shall obtain TML approval before commencing rework &
8.7.1.4 No RNAIPL customer specific requirement for this section repair of parts. No Volvo customer specific requirement for this section

69 Control of repaired product QSP 41 Supplier shall obtain TML approval before commencing rework &
8.7.1.5 No RNAIPL customer specific requirement for this section repair of parts. No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

70 8.7.1.6 Customer notification QSP 27 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section

Non conforming product

disposition

71 8.7.1.7 QSP 27 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
1. Table A of this document details the on-going process capability requirements.
2. All process controls shall have a goal of reduction of variability, using 6- sigma or other
appropriate methods.
3. The Statistical Process Control Manual in 2.11 of this document provides additional guidance
where tool wear impacts variability.
4. All process metrics are to be traceable to Ford requirements. Process Capability
1.The capability index for reporting launch process capability and ongoing production process
capability is Ppk
Suppliers shall maintain the capability index of the critical 2. The organization shall maintain ongoing process capability at Ppk > 1.33.
characteristics provided in drawing or agreed during SOR / PPAP as 3. The requirement for maintenance of ongoing process capability is to be included in the
per Pro-X manual. Suppliers are responsible to plan and execute the production Control Plan and the capability results recorded in the APQP/PPAP Evidence Workbook.
requirements to meet the above index throughout the product life 4. The organization ensures that the 100% inspection methodology prevents
time & keep the records.

9.1.1.1,
9.1.1.2 & Monitoring and measurement Cpk to Be Calculated with 100 nos of parts during new development.
72 9.1.1.3 of manufacturing process QSP 26 No RNAIPL customer specific requirement for this section Action plan to be submitted when cpk<1.33
1. The organization shall monitor performance and customer satisfaction metrics (as defined by Q1)
and updates to Ford requirements on Ford Supplier Portal (FSP)
2. It is recommended that the organization review their performance status on Supplier
Improvement Metrics (SIM) at least weekly.
3. At least twice per year, the organization shall communicate customer satisfaction metrics to all
employees who affect the quality of Ford Motor Company parts.
a. The organization shall notify its Certification Body of record in writing within five (5) working
days if Ford Motor Company places the site on Q1 Revocation

9.1.2 &
9.1.2.1

73 Customer Satisfaction QSP 22 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section
Manufacturing Product Audit: Supplier to conduct product audit at appropriate stages of production No MSIL customer specific requirement for this section A.Internal Campaigns
As systematic preventive action against Non Conformity occurrence that could & delivery. • First Time Through (FTT) --- Zero production impact
lead to major issue, the supplier shall reserve workstations and final control • Line Stop --- QPM < 50
with Safety or/and Regulatory marks to workers with dully controlled • Product Audit --- Zero PPM as per vision*
experience and practice. Regular observation reports can be requested during • QPM
different audits at shop floor level. • PPM
B.Management System -- Zero audit findings without an agreed upon action plan
C. Index Audit --- Score over 60%
Score greater than 80%
D. Process Audit --- Process Audits may be performed under any of the following circumstances:

QSP 23, QSP

74 9.2 Internal Audit 24 & QSP 25
Supplier shall define, implement and review necessary continuous and TML will communicate non-conformity, if any, on product and
scheduled action plan in order to insure ZERO NON CONFORMING PART Supplier shall confirm the corrective action taken and date of
delivered in Renault Group plants. This road map heading to zero default shall implementation to close the non-conformity reported. Supplier shall
be monthly recorded and be available during audits or Performance Reviews. route such parts through quality gate till issue is resolved. Supplier
Finding description: Findings shall be formally acknowledged by plant manager shall share the corrective actions reports to TML through PRR
AND quality manager. (signature). (Online) in SRM portal with time limit.
Supplier should reserve 0,5 to 1 day right after the audit to start asap the Initial response within 48 hours and final response within 15 days.
corrective process. The corrective shall be analyzed for occurrence, detection failure &
Definition of effectiveness: (What will be the evidence of effectiveness of system related root causes.
corrective actions : Define target and how to measure it (what, when))
It shall be formally defined, preferably with quantified figures or as a binary
result, such as proof or eradication of the systemic root causes. This
effectiveness definition shall be formalized and communicated to CB jointly
with the root cause analysis and prior to the action plan.
Root cause analysis: It shall be documented with a deep analysis for
occurrence, non detection and systemic cause of non-conformity. Each type of
cause shall be studied down to the root cause thanks to quality tools such as
combined Ishikawa and 5 why.
Non-confirmity and corrective Causes should be at organization / management level and not related to
75 10.2 action QSP 29 individuals. No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
The first 3 steps should be conducted within 21 days.
They shall be formally approved by plant manager AND quality manager 1. The organization shall have processes and systems in place to prevent shipment of non-
conforming product to any Ford Motor Company facility.
2. The organization should analyze any non-conforming product or process output using the 8D
methodology to ensure root cause correction and problem prevention.
3.Customer Concerns:Organizations shall respond to Quality Rejects (QRs)by:
Note: The clock starts once Ford has sent the notification to the organization
• Responding in 24 hours
• Implementing containment in the Ford plant.The organization and/or third party must follow
local procedures and site rules while carrying out containment.

10.2.1 &
76 10.2.2 No TML customer specific requirement for this section No MSIL customer specific requirement for this section
Problem solving must be thorough enough to solve the problems. Problem Solving Zero time-lag versus
Acceptance of a problem solving file by a customer is no waiver for a poor expectations*
analysis, as the ultimate goal of the analysis should be for the organization itself • QJ/QSP Lead-time Zero Re-occurrence ref Section 8.7
to solve its problem • Inspection Report Lead-time
77 10.2.3 Problem Solving QSP 44 No TML customer specific requirement for this section No MSIL customer specific requirement for this section • 8D Robustness

78 QSP 43
10.2.4 Error - proofing No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section No Volvo customer specific requirement for this section
Supplier shall sign off mutually agreed warranty procedure made for
supplier designed products and in case of TML designed parts,
supplier shall be liable for any manufacturing defects if observed
during the course of usage / product life. Also the supplier will be
liable for the consequential defects due to part manufacturing
defects. Warranty/Fault Frequency Zero Safety Issues
Warranty Management Supplier to attend the warranty analysis meeting as per schedule. • External Campaign/Recall Zero Field Issues
79 QSP 37
Systems • Quality Journal (QJ) r
• Customer Claims (for powertrain) -----

10.2.5 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section
IATF 16949 IATF CLAUSE RML RENAULT NISSAN AUTOMOTIVE INDIA PRIVATE LIMITED - CSR TATA MOTOR'S - CSR REVISION DATE - 01/01/2018 MARUTI SUZUKI INDIA LTD - QUALITY ASSURANCE VERTICAL VOLVO
S no Clause ref: DESCRIPTION DOCUMENT 1st Edition - Version 2016 As On 01/05/2016 - Fourth Edition:
REFERENCE
Supplier shall inform TML in case of any serious process lapse at their When VOLVO detects an issue in the field and assess that a purchased part is either directly or
end resulting in non -conforming parts being supplied to TML. In this indirectly involved, VOLVO will request supplier support in order to investigate the case and fine
case the supplier will also bear the cost of rework/ rectification at tune the problem description (1D phase). VOLVO expects the following outcome from the Pre-
TML or in the field investigation:
• Parts Analysis
Customer complaints and field • Initial Cause Analysis
failure test analysis • Estimated failure occurrence
• Proposed Containment Action Refer Section 8.7

80 10.2.6 QSP 31 No RNAIPL customer specific requirement for this section No MSIL customer specific requirement for this section
Rane should have on-going, active improvement projects that target two or three of the largest
problem areas and be able to demonstrate a positive trend in reducing incidents and repeat
occurrences Refer Section 8.5
10.2.3 &
81 Continual improvement QSP 28 No RNAIPL customer specific requirement for this section No TML customer specific requirement for this section No MSIL customer specific requirement for this section
10.3.1
BENETELER COSMA TRW AL THIRD EDITION DAIMLER M&M
As On 14/04/2018 - Rev.No. : 12 'K': OCT 2016 , EDITION:2018 Release date : September -2017 Supplier Quality Manual: May2012

No Beneteler customer specific requirement for this

section To be filled by RML based on IATF CSR Requirement To be filled by RML based on IATF CSR Requirement To be filled by RML based on IATF CSR Requirement MBST 2016 ( Mercedes Benz special terms 2016) To be filled by RML based on IATF CSR Requirement

Rane must establish and provide an executable

contingency plan to ensure supply of product to Benteler.
This plan should generally address natural disasters, power
outages, labor work stoppages, etc. The plan
should also specifically address the facility and equipment
used to produce the Benteler products and details
regarding alternative means to continue the supply of
product to Benteler Refer section 24

No Daimler Customer specific Requiremnents for this

section No customer specific requirement for this section
No Daimler Customer specific Requiremnents for this
section No Customer specific requirement
No COSMA customer specific requirement for this section No TRWcustomer specific requirement for this section No AL customer specific requirement for this section
No COSMA customer specific requirement for this section No TRWcustomer specific requirement for this section No Daimler Customer specific Requiremnents for this No customer specific requirement for this section
See ISO 9001:2015 requirements section

Tools and/or equipment shall be permanently marked so No AL customer specific requirement for this section
that ownership of each item is visually apparent refer
No Beneteler customer specific requirement for this section 20.10 No Daimler Customer specific Requiremnents for this
No TRWcustomer specific requirement for this section 0
section section

No AL customer specific requirement for this section 0

A member who was selected by a supplier from its own

employees and leads assessment during a Quality
Assurance Visit (supplier quality audit). No Daimler Customer specific Requiremnents for this
No COSMA customer specific requirement for this section No TRWcustomer specific requirement for this section No AL customer specific requirement for this section No customer specific requirement for this section
section

No Daimler Customer specific Requiremnents for this

No COSMA customer specific requirement for this section No TRWcustomer specific requirement for this section No AL customer specific requirement for this section No customer specific requirement for this section
section
The supplier Shall establish a Quality managemnet system.
It should be set up in line with the currently applicable
version of ISO/TS 16949. Evidence must be provided
through certification by a certification society recognized
by the IATF. Any deviation from this procedure requires
specific approval by Daimler.
the supplier will set up its QM system and its sub suppliers
are also required to comply with the requirements of this
MBST.

No Beneteler customer specific requirement for this

section No COSMA customer specific requirement for this section No TRWcustomer specific requirement for this section No AL customer specific requirement for this section No customer specific requirement for this section
No Beneteler customer specific requirement for this No COSMA customer specific requirement for this section No TRWcustomer specific requirement for this section No AL customer specific requirement for this section No Daimler Customer specific Requiremnents for this No customer specific requirement for this section
section section

The minimum retention period for records pertinent to The minimum retention period for records pertinent to
The storage periods shall be based on VDA volume 1.
Customers is 3 years except those specified in the table or Customers is 3 years except those specified in the table or
Record for internal quality systems and management Following the discontinuation of series production, the PPA
as specified as Customer specific requirement. The as specified as Customer specific requirement. The
review shall be retained for three years. Refer page no 50 process documents shall be archived for 15 years by the
maximum retention period is product active years + 15 maximum retention period is product active years + 15
supplier and submitted on request.
years years

Record for internal quality systems and management

review shall be retained for three years. Refer page no 50
No Beneteler customer specific requirement for this
section No Customer specific requirement

When the supplier carries out Engineering Change that may

affect the quality of delivered parts, it should be approved
by Cosma, Chennai as shown in the Table refer section 21.0

No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
section section No Customer specific requirement
BENETELER COSMA TRW AL THIRD EDITION DAIMLER M&M
As On 14/04/2018 - Rev.No. : 12 'K': OCT 2016 , EDITION:2018 Release date : September -2017 Supplier Quality Manual: May2012

PPAP : Level-4 / PFMEA : Use the latest AIAG Potential

1. Level 2 Refer page no 38, 2.DFMEA In the case where
Failure Mode & Effects Analysis (PFMEA) manual as the
1. As per AIAG guideline , latest revision the design responsibility lies with Ashok Leyland, DFMEA
basis for creating this document.Failure modes shall include No Daimler Customer specific Requiremnents for this
AIAG PPAP Submission Level-3 Refer section:- 7.5 2. Level -3 is the default level to be used for initial will be done by the new product development department
designated characteristics from the TRW drawing in section
submissions for imported parts of Ashok Leyland. The supplier will receive the design for
addition to the process and tooling based items Refer
prototype development Refer page no 28
section 2B.2

No Customer specific requirement

No AL customer specific requirement for this section No Daimler Customer specific Requiremnents for this
section No Customer specific requirement

1.In deviation from VDA Volume 2, the following

requirements apply to the DS/DZ characteristics specified
in the Specification documents ( e.g, Drawing, CAD data
records):
* Short term process capability Cmk >= 2.00
* Long term process capability Cpk >= 1.67.
2. The supplier is responsible for determining and properly
defining the special characteristics (e.g. safety, certification,
functionally and process relevant) in accordance with the
specification. the supplier shall do everything within its
power to exclude the possibility of defective deliveries.
3. In such cases daimler can demand that
Process under statistical control normally distributed
Cpk is 1.33 minimum No TRW customer specific requirement for this section No AL customer specific requirement for this section No Customer specific requirement
Cpk>=1.33

No Customer specific requirement

No Beneteler customer specific requirement for this
section No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No Customer specific requirement
No Beneteler customer specific requirement for this No TRW customer specific requirement for this section No AL customer specific requirement for this section No Daimler Customer specific Requiremnents for this
section section No Customer specific requirement

1.The supplier is responsible for determining and properly

defining the special characteristics (e.g. safety, certification,
functionally and process relevant) in accordance with the
specification. the supplier shall do everything within its
power to exclude the possibility of defective deliveries.
2..Suppliers of electrical &electronic components shall
implement suitable indicators to detect conspicuous trends
and anomalies. No parts subject to anomalies shall
The organization shall have a process to identify critical be supplied to daimler.
operations within their manufacturing process.

Beneteler customer-Specific Requirement regarding

customer defined symbols No TRW customer specific requirement for this section No AL customer specific requirement for this section No Customer specific requirement
No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No Daimler Customer specific Requiremnents for this
section No Customer specific requirement

If the prototype and production suppliers are different, the

prototype supplier shall share with the production supplier
the process knowledge gathered in prototype fabrication.
Proprietary information may be withheld by prior
agreement with TRW. Refer section 2B.9
Prototype parts suppliers that will be producing the same
The ability of the supplier to provide prototypes according
as production parts MUST adhere to the AIAG APQP manual
to desired time schedule. The Prototypes should also be of
in addition to the requirements of this manual Refer
regular production standard Refer page no 20
section 8.1

No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
section section No Customer specific requirement
1.Daimler can request a PPA report for the single
components with daimler item numbers within a delivery
scope as per VDA volume 2.
2.A new PPA process the supplier shall submit the sampling
subject to the planning to the new Daimler plant together
with the existing series production approval to the new
daimler plant in order to receive series production approval
for the specific plant.
3.Parts for which sampling has not yet been performed
shall be identified with their development status with part
life record. Seperate labling of sample parts for production
tests can be demanded by the
No Beneteler customer specific requirement for this
No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No customer specific requirement for this section
section

No Beneteler customer specific requirement for this

No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
section No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section section No customer specific requirement for this section
New Supplier Induction:
1. Supplier Registration Questionnaire – for Initial
screening
2. On-site Supplier Evaluation Audit (SEA) Surveillance
Audit :
1. On-site Supplier Evaluation Audit (SEA)
2. On-site Supplier Risk Audit
Both the above processes evaluate the capability of
Suppliers to TRW shall ensure they audit and manage suppliers on various elements viz., Quality, Cost, Logistics,
critical processes such as heat treating and plating and New Product Development and Management Refer page
when directed, use the designated format. Special process no 17
audits are to follow AIAG’s CQI-9 (Heat Treat), CQI- 11
(Plating), CQI-12 (Coating), CQI-15 (Welding) and CQI-17
(Soldering) requirements. refer section 2A.7

No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
section No COSMA customer specific requirement for this section section No customer specific requirement for this section
1. Under consideration of inspections carried out at the
suppliers premises in accordance with this MBST, the
inspection carried out at daimler is restricted to the
comparison of delivery note data with the goods lables,
2. Daimler is entitled to particiapate in inspections,
appraisals, reviews or tests carried out by the supplier and
its sub suppliers, to have observed by third parties
authorized by Daimler or following prior coordination, to
conduct such inspections itself on the permises of the
supplier and its sub suppliers to have these carried out by
authorized third parties.
3. Daimler has the right to inspect all
development documents and documentation

No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No customer specific requirement for this section
BENETELER COSMA TRW AL THIRD EDITION DAIMLER M&M
As On 14/04/2018 - Rev.No. : 12 'K': OCT 2016 , EDITION:2018 Release date : September -2017 Supplier Quality Manual: May2012

No Daimler Customer specific Requiremnents for this

1. The supplier is obliged to meet all legal or regulatory

requirements and to take necessary measures for acquiring
and maintaining the necessary product and location related
certification activies in good time.
2. The supplier shall ensure independently and on his own
responsibility, that the documents are up to date and valid.
the supplier shall transfer those documents to daimler on
time, without the need of a request by daimler.
3. The supplier must ensure delivery of parts, which meet
all legal or regulatory
requirements, over the whole life cycle.

The application of a system for logistic management of

Displays if the supplier’s performance is improving or
incoming material, production control and distribution,
trending down, getting worse or trending up or no change.
which indicates his Delivery precision/ Service level, is also
The trend is based on the slope of the best-fit line applied
the criteria for supplier evaluation.
to a 6- month rolling period. Refer page 41
Refe vpage no 19

The supplier will set up its QM system and its sub suppliers
No Beneteler customer specific requirement for this are also required to comply with the requirements of this
section No COSMA customer specific requirement for this section MBST. No customer specific requirement for this section
Performance targets are established for all suppliers
annually. The VIN system will automatically generate the
next year’s targets based on a 50% improvement to the
current performance using data from July of the previous
year through June of the current year. In support of the
Advanced Purchasing Procurement Process (APPP), these
goals are then re-evaluated by Purchasing and Supplier
Quality using QOS analysis and may be adjusted to assure
the proper targets are set. Refer page 42 Suppliers are also responsible for implementing and
managing a sub-supplier part approval process that is
recognized by Ashok Leyland. Refer page 33

No Daimler Customer specific Requiremnents for this

section No customer specific requirement for this section

No Daimler Customer specific Requiremnents for this

No AL customer specific requirement for this section
section

No Customer specific requirement

1.Suppliers to TRW shall ensure they audit and manage
critical processes such as heat treating and plating and
when directed, use the designated format. Special process
audits are to follow AIAG’s CQI-9 (Heat Treat), CQI- 11
(Plating), CQI-12 (Coating), CQI-15 (Welding) and CQI-17
(Soldering) requirements. refer section 2A.7 , 2.
Measures if supplier Run @ Rate is completed after due
date and/or does not have passing score due to supplier
issues. Refer Section 42

No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
section No COSMA customer specific requirement for this section No AL customer specific requirement for this section section No Customer specific requirement
Rane should develop and implement a safe launch control The pre-launch control plan must be used for all pre-
plan prior to initiation of the production part production requirements and for the early production
supply. The safe launch control plan shall cover the initial shipments. The quantity of parts to be processed or the
part supply + ninety (90) days and shall, at a time period (90 days minimum for initial start-up) that a
minimum, include additional samplings, additional checks pre- launch is to be utilized can only be terminated after
or tests and/or increased frequencies to obtaining agreement in writing from Cosma Chennai Quality
ensure quality issues are contained within their facility and team. refer section 11.4
are not forwarded to Benteler. refer section 8 (Pre -Lanch
control
pan)

No Daimler Customer specific Requiremnents for this

No TRW customer specific requirement for this section No AL customer specific requirement for this section section No Customer specific requirement

No Customer specific requirement

No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section
section section
No Customer specific requirement
No Beneteler customer specific requirement for this No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No Daimler Customer specific Requiremnents for this
section section No Customer specific requirement

No Customer specific requirement

No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
section No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section section No Customer specific requirement
If the supplier is unable to stamp the identification number The shipper number will be linked to the lot traceability 1. The supplier must assess the relavance of the said
on the part (i.e., the part is too small), alternate methods of procedure in such a way that the delivered product, unless products and servises supplied in terms of safety or
part identification may be used, but must be approved, in otherwise approved in writing by the TRW Supplier certification, and note the results of such assessments on
writing by Cosma Chennai - Engineering and Quality team. Development Engineer, can be traced back to the raw all technical docunmentation, drawings and other
Refer section 16.3 material. The maximum size of a lot shall consist of one documentary material.
No Beneteler customer specific requirement for this shift or eight hours of production, whichever is smaller 2. The supplier is additionally obligated to use Daimler
Refer No AL customer specific requirement for this section designations in its technical
section
section 2B.5 documents, drawings and other

No Customer specific requirement

1.Suppliers shall operate on the First In/First Out (FIFO)
principle when shipping product to Cosma Chennai refe
section 17.3, 2.The supplier and Cosma Chennai - Purchase
Team shall determine and document the type, method of
packaging and the quantity of parts per container. Any
deviation from the agreed quantity or type of method of
packaging must have written approval from Cosma Chennai TRW Automotive expects suppliers to conduct periodic
- Purchase Team refer section 17.1 dock audits on packaged materials. Evidence of these It is the responsibility of each supplier to provide any
audits shall be retained with other lot inspection product sold to Ashok Leyland in approved packaging as
documentation. determined by AL‟s APQP refer page no 51
Refer section 2B.3

No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
section section No Customer specific requirement
No Beneteler customer specific requirement for this No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No Daimler Customer specific Requiremnents for this
section section No Customer specific requirement

1. The scope of sampling of new and modified parts

supplier is obligated to set the material data sheets in
IMDS. The ID number for the IMDS data records has to be
definied on the initial sample cover sheet and in the
corresponding Annex " Material data sheet/ IMDS".
2. The regulation of MBST 36, especially with regard to
"confirmation of adherence to substance bans", have to be
observed by supplier.

No customer specific requirement for this section

No Beneteler customer specific requirement for this
section No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No Customer specific requirement
No Beneteler customer specific requirement for this No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No customer specific requirement for this section
section

BENETELER COSMA TRW AL THIRD EDITION DAIMLER M&M

As On 14/04/2018 - Rev.No. : 12 'K': OCT 2016 , EDITION:2018 Release date : September -2017 Supplier Quality Manual: May2012

Daimler is entitled to audit and evaluate the suppliers QM

system and QA measures or to have these audited and
evaluated by third party commissioned by daimler. This can
be done as part of an audit . As part of its deliveries, the
supplier must also enable its sub suppliers to be audited by
daimler or a third party commissioned by daimler.The
supplier consesnts toassist daimler in identifying
weaknesses in the Sub supplier structure.

No Beneteler customer specific requirement for this

No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section See clause 8.4.2.2 No customer specific requirement for this section
section

No Beneteler customer specific requirement for this No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No Daimler Customer specific Requiremnents for this No customer specific requirement for this section
section section
No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
section No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section section No Customer specific requirement
1.In deviation from VDA Volume 2, the following
requirements apply to the DS/DZ characteristics specified
in the Specification documents ( e.g, Drawing, CAD data
records):
* Short term process capability Cmk >= 2.00
* Long term process capability Cpk >= 1.67.
2. The supplier is responsible for determining and properly
defining the special characteristics (e.g. safety, certification,
functionally and process relevant) in accordance with the
specification. the supplier shall do everything within its
power to exclude the possibility of defective deliveries.
3. In such cases daimler can demand that

No Beneteler customer specific requirement for this

section No TRW customer specific requirement for this section No AL customer specific requirement for this section No Customer specific requirement

the supplier proves the faultless product realization. The

supplier documents its quality assurance measures with
proof of quality assurance.
The supplier shall inform daimler immediately as soon as
No Beneteler customer specific requirement for this violations of the zero defect
No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No customer specific requirement for this section
section obligation are foreseeable.

No customer specific requirement for this section

No Customer specific requirement
No Customer specific requirement
No Customer specific requirement
Benteler reserves the right, at their sole discretion, to 1.Rane supplying production parts or components to AL
conduct a process audit at any time during the should conduct Layered ,
life of the program to ensure Supplier’s process and 2.Process Control Audits on all manufacturing and No Customer specific requirement
product continue to meet Benteler’s assembly lines that produce production parts or
requirements.Supplier understands that negative process components for AL. These shall include all error-proofing
audit operations.
scores (Aggregate or Risk scores < 90%) and negative 3.Rane should provide evidence of compliance to the
individual question scores (<8) must be addressed in a following requirements:
timely and thorough manner by Supplier’s management 4.The organization shall conduct an internal quality audit
at least once per year. No Customer specific requirement
5.The run at rate verifies that the supplier‟s actual
manufacturing process is capable of producing
components that simultaneously meets:
1.AL‟s ongoing quality requirement as stated in PPAP
2. Daily contracted capacity
As a part of the internal quality audit, the

No Daimler Customer specific Requiremnents for this

No COSMA customer specific requirement for this section No TRW customer specific requirement for this section section No Customer specific requirement
1.Suppliers shall notify Cosma Chennai - 1. Rane will receive a Rejected material note( RMN) at this
Quality team when nonconforming or time and is required to return a signed copy
suspect material has been shipped. (acknowledging receipt) of the notice within twenty-four
2.Permanent corrective action within ten (24) hours
(10) working days of the issue date of the 2. Quality non-conformance will be reflected monthly on
"Incident Report". Refer section 15.4 the supplier ratings Refer page no 46
3. Corrective action implementation and elimination of the
root causes of the defects is required within 15 days. The
supplier MUST contact the Ashok Leyland Quality
Department when resolution will take longer than 15 days.
Refer page no 46

No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
section No TRW customer specific requirement for this section section No Customer specific requirement

No Customer specific requirement

No Beneteler customer specific requirement for this No COSMA customer specific requirement for this section No TRW customer specific requirement for this section No AL customer specific requirement for this section No Daimler Customer specific Requiremnents for this No customer specific requirement for this section
section section
TRW Warranty costs resulting from supplier non-
conformances or failure to follow established and approved
processes will be recovered through the Cost Recovery
process outlined in 2D.5. For these issues, Warranty
Concerns will be raised in VIN and Warranty Cost of Quality
will be inclusive of all TRW incurred expenses including
charges from TRW customers. Refer section 2D.6 The length of warranty that the supplier has with the
No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
No COSMA customer specific requirement for this section customer is also a major part in determining his after No customer specific requirement for this section
section section
market support and presence Refer page 21

BENETELER COSMA TRW AL THIRD EDITION DAIMLER M&M

As On 14/04/2018 - Rev.No. : 12 'K': OCT 2016 , EDITION:2018 Release date : September -2017 Supplier Quality Manual: May2012

No Customer specific requirement

TRW recommends suppliers use the fundamentals outlined
in ISO/TS 16949:2009 as a platform for organizing
continuous improvement plans. Refer section 2D.1
No Beneteler customer specific requirement for this No Daimler Customer specific Requiremnents for this
No COSMA customer specific requirement for this section No AL customer specific requirement for this section No Customer specific requirement
section section
Doc No: AQM / Annexure 01 Issue no: 1, Date 01.04.2018
Revision no: 3, Date 02.12.2019

VW DAIHATSU PIAGGIO Nexteer

CSR : Jan'2018 March'2007 June'2012 Release date : 07.10.2019

Yes-CSR To be filled by RML based on IATF CSR Requirement To be filled by RML based on IATF CSR Requirement No Nexteer specific requirements for this section
The
Supplier shall also establish and maintain rules, guidelines, and trainings for the teams
involved
including a reporting line of safety status and issues, reporting to the supplier's safety
management and
to Nexteer’s designated safety representatives.’

Yes-CSR YES RML

Suppliers providing a safe and
healthy working environment, offering competitive wages and benefits, establishing
reasonable working
hours, allowing freedom of association, providing training and development of
employees, intolerance
of harassment and discrimination as well as, forced and child labor.
In addition, suppliers must operate
honestly and equitably in accordance with laws pertaining to terrorism, money
laundering, corruption
and conflicts of interest, anti- competitive business practices, protection of
intellectual property,
confidential information, company data and personal data, respect for company
property, and export
controls.

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section

YES YES YES No Nexteer specific requirements for this section

YES YES YES Only for electronic suppliers and not appalicable for us.

The supplier becomes aware of an impending production interruption, the

supplier shall make every attempt to notify the Nexteer receiving plants (Production
Control), the Buyer
and the AQE/SQE within 24 hours.The nature of the problem shall be communicated
with the
immediate actions taken to assure supply of product. Production interruptions may
include (but are not
limited to) natural disasters, political unrest, war, cyber-attacks on information
technology systems,
capacity issues, quality issues, labor strikes, planned down-time or other events that
prevent the
supplier from meeting the specified capacity volumes or from performing/submitting
any APQP event or
task that would impact program launch or timing (e.g. R@R or
PPAP). The supplier is required to

YES YES YES

No Customer specific requirement No Customer specific requirement No Customer specific requirement

YES YES YES No Nexteer specific requirements for this section

Gage R&R’s:
• Shall be completed on all measurement systems identified on the control plan. This
includes
hand tools such as micrometers or calipers, as well as those features checked by a
CMM, Optical
Comparator, Smart Scope, attribute gages, online test or inspection equipment, visual
inspection,
etc.
• Shall be included in PPAP submission for special characteristics and those features
that will have
capability studies submitted at the time of PPAP.
• Gage R&R’s are to be updated annually along with annual layouts.
• Minitab version 15 or newer is the required software and format for all MSA
submissions, unless
an alternate software has been evaluated by Nexteer and proven to
match the results from minitab

YES YES YES

YES YES YES No Nexteer specific requirements for this section

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section

YES No Nexteer specific requirements for this section

No customer specific requirement for this section

YES YES No Nexteer specific requirements for this section

The Nexteer Supplier Website provides easy access with links to supplier systems an
YES YES No PIAGGIO customer specific requirement for this section
YES YES YES No Nexteer specific requirements for this section

YES YES YES No Nexteer specific requirements for this section

Supplier project records must be stored by suppliers in a manner that will facilitate
effective search
and retrieval as required for business, legal or tax purposes for their entire retention
period.
Computing and communication resources must be maintained to access and retrieve
records
throughout the total retention period. These resources may include required
operating systems,
applications, retrieval tools and retention media. Periodically,
The storage periods shall be based on VDA volume 1. Suppliers may be requested to provide retained data.
Following the discontinuation of series production, the Process control data, Production inspection data - minimum 2 years The actual values
PPA process documents shall be archived for 15 years by of process parameters
the supplier and submitted on request. and product test results (variable or attribute) shall be recorded.
Simple pass/fail records of

YES YES
No Customer specific requirement No Customer specific requirement No Customer specific requirement

No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
VW DAIHATSU PIAGGIO Nexteer
CSR : Jan'2018 March'2007 June'2012 Release date : 07.10.2019

MAPP – Manufacturability Assessment and Process Plan. The MAPP is a tool for early
risk identification
and documentation of mitigation plans. The MAPP requires the supplier to consider
each dimension,
feature or requirement on the drawing or in the product specification and document
how it will be manufactured, measured and controlled in production.
The AIAG Advanced Product Quality Planning (APQP) and Control Plan reference
manuals shall
be used to develop and report progress on new programs. For reporting of APQP
status, suppliers shall
utilize the eAPQP application within Intelex unless otherwise identified or approved
by the responsible
AQE/SQE.

No Customer specific requirement No Customer specific requirement No Customer specific requirement

See clause 7.4 and 8.2.1.1 - No Nexteer specific requirements for this section
No Customer specific requirement No Customer specific requirement No Customer specific requirement

Nexteer may utilize specific symbols on drawings and specifications to designate

special
characteristics. These special characteristics must be identified as customer special
characteristics
on the supplier’s documents, including PFMEA, PFD, PCP and operator standardized
work
instructions. Operator standardized work instructions will highlight tasks that affect
QCLs.
For any press assembly operation that has a severity 9 or 10 (CL1, CL2, CL3) on the
DFMEA/PFMEA the process control will be a force displacement profile, where force
and distance
will be measured simultaneously, and must conform to established values along the
length of the
No Customer specific requirement No Customer specific requirement No Customer specific requirement

Product volume changes of 20% or more over a previously verified volume capability
shall require
run-at-rate. The capacity study shall include identification of the capacity constraints
and evaluation
of risk to Nexteer by the supplier. The results of this study shall be provided to the
Nexteer
AQE/SQE. The capacity information provided with the quote should reflect the
available daily
capacity and operating plan (hours/day, days/week).
The operating plan should meet total weekly
volume requirements and current model service requirements and shall be no more
than 100 hours
per 5-day work week. The Nexteer standard work year is based on 48 weeks, 240
workdays. Any
operating plan using more than 100 hours per work week (e.g. 5

No Customer specific requirement No Customer specific requirement No Customer specific requirement

8.3.1.1 - No Nexteer specific requirements for this section
8.3.2.1 - The supplier shall prepare process FMEA's for all part numbers supplied to
Nexteer. Where the
supplier is responsible for design, the supplier shall prepare design FMEA's.
FMEA's may be written for families of parts where batch processes and common
tooling is used.
Families shall be clearly defined and have a full part number listing of the family. The
Nexteer Product
Engineer and AQE/SQE shall approve the family designations.
The supplier must have a system to feedback root cause and corrective actions from
problem cases to
the PFMEA and create linkage between lessons learned and the

No Customer specific requirement No Customer specific requirement No Customer specific requirement

No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section

Refer to section 8.2.3.1.2 for Nexteer specific requirements regarding customer

No Customer specific requirement No Customer specific requirement No Customer specific requirement defined symbols

No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section

Prototype Program – Prototype requirements shall be documented through the Buyer

for that specific
program.
It shall be the supplier’s responsibility to request confirmation of the need for
prototype control plans,
FMEA's, etc. from engineering. NOTE: Prototype control plans do not apply to bulk
materials.
NOTE: Prototype control plans may be required on High Impact parts as defined by
Nexteer during
program development.

No Customer specific requirement No Customer specific requirement No Customer specific requirement

The supplier shall comply with the current editions of the AIAG Production Part
Approval Process
(PPAP) and Service Production Part Approval Process (Service PPAP) manuals unless
otherwise
specified. The AIAG PPAP forms shall be utilized to prepare submissions.
The required method of submission is electronically. Each section of the PPAP
submission should be a
separate PDF file. Reference the Nexteer Electronic PPAP Submission Instructions
located in the
Nexteer Supplier Website for additional submission requirements.
Any exception must be approved by the Nexteer AQE/SQE.
On new or revised materials, notification of PPAP approval by
No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Nexteer specific requirements for this section
The supplier shall be responsible for the quality of the parts it produces, their sub-
supplier’s quality and
delivery performance, and subcontracted services, including sub- suppliers directed
by Nexteer.
When the supplier determines incoming inspection of sub-supplier material is
necessary, this activity
shall be consistent with the risk and quality impact of the supplier.
These inspections shall include
variable data where appropriate and be used as a key indicator for sub-supplier
quality management.
Where high risk has been identified in the sub-contracted process, the supplier shall
ensure
containment is in place to protect the customer. For incoming receiving and
inspection, the acceptance
level shall be zero defects.

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section

Suppliers shall ensure that products provided to Nexteer meet all governmental
regulatory requirements in
the region of use. This includes, but is not limited to, requirements that address
chemical registration
(TSCA, REACH, IECSC, etc.), transportation (Dangerous Goods), explosive devices, and
environmental
restrictions as set forth by the applicable governmental agencies for the Nexteer
point(s) of receipt.

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section
Nexteer requires suppliers of productive parts and services to develop and implement
a quality
management system (QMS) certified to ISO 9001, and to improve that QMS with the
ultimate objective
of certification to IATF 16949.
Requirements for Sub-Tier Suppliers (MAQMSR) or certified to ISO 9001 and
compliant to IATF 16949.
Suppliers will be prioritized for QMS verification audits based on 1) parts with
safety/regulatory
requirements, 2) current performance to Nexteer, 3) quality
certification status.

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section
Direct Suppliers, Nexteer utilizes a Supplier Quality Escalation Process (SQEP) to
identify declining
supplier performance and engage suppliers early as issues are developing to
implement sustainable
quality improvement. The intent is to implement a rigorous process that protects
Nexteer from any
degrading levels of quality performance at a supplier that can lead to spills and
customer impacts.
Level 1 - self assessment via the NSA and supplier improvement plan
Level 2 - Level 1 activity plus pFMEA to control plan gap analysis Level 3 - Top focus
supplier process
Level 4 - On-site QMS audit by nexteer SQE

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section
Nexteer follows IATF 16949 2nd party audit requirements. Where a Nexteer OEM
customer has
additional requirements (e.g. annual audits, scope and duration per IATF Rules), those
requirements
will apply and will be communicated to the affected supplier.

No Customer specific requirement No Customer specific requirement No Customer specific requirement

No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section

The Advanced Product Quality Planning and Control Plan manual, available from AIAG,
should be used
as a guide in developing and maintaining control plans (i.e., Prototype, Pre-Launch &
Production).
The supplier control plan must include layout inspection and functional testing to be
performed
annually.

No Customer specific requirement No Customer specific requirement No Customer specific requirement

Visual standards and/or boundary samples that differentiate “good” from “bad” shall
satisfy customer
requirements and be controlled.

No Customer specific requirement No Customer specific requirement No Customer specific requirement

No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section

No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
Suppliers shall electronically receive ship authorizations (DELJIT), schedules and
forecasts (DELFOR)
– depending on the local requirement and send DESADV’s at the time of shipment.
Suppliers shall be
EDIFACT compliant. Suppliers who are not EDI capable should contact PC&L for
deviation approval
and develop a plan to reach the standard requirement.
Nexteer expects suppliers to meet schedule requirements based on forecast
information provided. Suppliers are expected to maintain appropriate finished goods
inventory buffers
to protect delivery requirements.

No Customer specific requirement No Customer specific requirement No Customer specific requirement

The Nexteer product traceability requirements apply to critical components for all
2013 model year
programs and beyond.
Typical traceable items may include lot, date, shift, raw material, machine, die/cavity
number, department
number, key process parameters/data, etc. Key process parameters/data must be
captured throughout the
process using the applicable traceability method.

No Customer specific requirement No Customer specific requirement No Customer specific requirement

No Customer specific requirement No Customer specific requirement No Customer specific requirement
The supplier is to permanently mark Nexteer owned tools as “Property of Nexteer
Automotive.” The
supplier shall furnish a tool inventory of all Nexteer owned tools (active and inactive)
in the supplier’s
possession. The tool inventory shall be submitted to the Nexteer
Buyer annually by January 31.
No Customer specific requirement No Customer specific requirement No Customer specific requirement

The supplier is responsible for providing a packaging proposal that ensures product
quality from the
supplier’s plant to the Nexteer dock. Suppliers shall provide packaging in accordance
with the Nexteer
Global Supplier Packaging and Shipping Manual located on nexteer.com, suppliers,
shipping & labeling
processes.

No Customer specific requirement No Customer specific requirement No Customer specific requirement

No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section

Control of changes includes changes to part design, material, and sub-tier supplier,
manufacturing
location (internal or external) or process.
Nexteer requires that all suppliers and their sub-tier suppliers understand the
importance of the timeframe required to get change request approvals through each
customer level up to and in some cases, including the Original Equipment
Manufacturer (OEM).
Nexteer requested changes require timely response to the Buyer.
Supplier responses are required within 10 business days.

Layout inspection and functional testing done and submitted to nexteer yearly once
with control plan.
If discrepancies are found in the layout inspection or functional tests, the supplier
shall include an Interim Recovery Worksheet.

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section

VW DAIHATSU PIAGGIO Nexteer

CSR : Jan'2018 March'2007 June'2012 Release date : 07.10.2019

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section
No Nexteer specific requirements for this section
No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
No Nexteer specific requirements for this section

No Customer specific requirement No Customer specific requirement No Customer specific requirement

Control of shipping process includes two level are ;
Controlled shipping level 1 - Additional inspection process separate from the PPAP
approved process controls, implemented at the supplier’s manufacturing facility.
Controlled shipping level 2 - Additional inspection process above and beyond CS1,
with the
additional inspection process being completed by a third party.

The Controlled Shipping notification clearly identifies the dimensions or features that
must be
inspected, the supplier’s responsibilities, the minimum duration of the inspection,
and the specific exit
No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section criteria that must be met before the supplier may request exit from controlled
shipping.

Non conforming parts prevented from being used in subsequent operations by means
of disassembly, distruction or part tracking with BAR code.
Small parts or parts without bar code part is placed automatically into a lock box with
No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section tamper proof chute.

125 pice capability studies are required at the time of PPAP for all special
characteristics unless otherwise agreed upon in the MAPP supplier capability and
selection review
The 125-piece data points should come from the 300-piece minimum PPAP
production run, in time-ordered rational subgroups of a minimum of 3 pieces.
The supplier should use the latest edition of AIAG SPC for manufacturing process
controls and AIAG MSA for measurement system equipment management.

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section
The scorecard calculation is based on Cost (Calendar year % booked savings), Quality
(6 month rolling data), Delivery (6-month average score), and Responsiveness (6-
month average score) The Nexteer Supplier Scorecard performance levels are used as
a measurement
tool to compare suppliers:
Preferred –100 to 85
Source-able – 84 to 70 At Risk – 69 and below

No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section No Customer specific Requiremnents for this section
No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
No Customer specific requirement No Customer specific requirement No Customer specific requirement
Problem solving - Supplier initial respond due is 24 hrs. Final response with root cause
14 days .
No Customer specific requirement No Customer specific requirement No Customer specific requirement Supplier shall complete 5 why and submitted final response.

If the part has CL1 or CL2 features, Nexteer Supplier Quality may complete an
additional review of quality
documents to determine if controls are adequate. Additional error proofing may be
No Customer specific requirement No Customer specific requirement No Customer specific requirement required as a result of this
review.

Supplier shall have a warranty analysis process consistent with AIAG CQI-14,
Warrenty problem - completed with root cause 14 calender days
Warrenty part retention period - Supplier retained returned parts after analysis or if
required minimum 90 days of particular nexteer customer

No Customer specific requirement No Customer specific requirement No Customer specific requirement

No Customer specific requirement No Customer specific requirement No Customer specific requirement No Nexteer specific requirements for this section
When necessary, Nexteer will provide suppliers with tools and expertise for
improvement activities.
FTQ issues should be prioritized with action plans showing continual improvement
over time.
An FTQ improvement process should be implemented during APQP and PPM
calculations verified at PPAP and Run-at-Rate.
Suppliers are responsible to develop and implement a Layered Audit Process.

No Customer specific requirement No Customer specific requirement No Customer specific requirement

No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement

No Customer specific requirement

VW DAIHATSU PIAGGIO Nexteer
CSR : Jan'2018 March'2007 June'2012 Release date : 07.10.2019

No Customer specific requirement No Customer specific requirement No Customer specific requirement No Customer specific requirement

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