Unit 4 - Dashboard Design and Interactive Visualization
Unit 4 - Dashboard Design and Interactive Visualization
Interactive dashboards are dynamic, real-time data visualizations that allow users to
explore, analyze, and interact with complex datasets. Unlike static dashboards,
interactive ones facilitate a hands-on approach, empowering users to customize
visualizations, monitor KPIs in real-time, drill down into data, and tell great data stories
Strike a balance
Create a story
Customization options
AI-assistance
Real-time collaboration
The rise of innovative, interactive, data-driven dashboard tools has made creating effective
dashboards swift, simple, and accessible to today’s forward-thinking businesses. However,
while the tools are user-friendly and make creating stunning dashboards easier and faster, the
dashboarding process still requires some level of understanding about design techniques and
methods that will make them visually appealing, intuitive, and useful for decision-makers.
Enter the world of dashboard design and its principles.
At this point, you have already tackled the biggest chunk of the work – collecting data, cleaning
it, consolidating different data sources, and creating a mix of useful KPIs. Now, it’s time for
the fun part. Unfortunately, you can’t play around with designs like the next Picasso. Certain
best practices in dashboard design should be followed to display your data correctly, making it
easy to analyze and actionable.
To help you on your journey to data-driven success, we’ll delve into 25 design principles that
will ensure you develop the most comprehensive dashboard for your personal and business
needs.
But before we get started, we’ll discuss the importance of working with a professional business
intelligence dashboard and examine a few reasons why efficient dashboard design is critical
for analytical success.
A business intelligence dashboard is an analysis tool that displays critical business data in a
central location. Armed with interactive data visualizations, BI dashboards enable companies
to track their performance and optimize strategies to achieve their goals.
BI dashboards organize data cohesively while alleviating any potential clutter that can arise
when working with complex sets of information while applying advanced intelligence tools to
your various strategies. Using highly visual representations and tools, you can produce graphs,
charts, and other powerful visualization instruments that empower you to interpret the data and
transform it into actionable insights that will benefit your company in many ways. To outline
the unrivaled value of creating such a dashboard, here are the primary benefits of utilizing
them:
Trend identification: They empower businesses across sectors to identify and analyze
positive trends related to a wealth of business activities while isolating and correcting negative
trends for improved organizational efficiency.
Increased efficiency: For the highest results, decision-making should always be based on the
right data — and a business analytics dashboard will allow you to achieve this. They improve
efficiency by providing relevant real-time insights, allowing you to make informed, accurate
decisions that will catalyze your success.
Interactive data visualization: As more data sources emerge, there is a strong need to compile
a centralized point of access where it can be presented in a clean way, with instant insight.
Traditional spreadsheets such as Excel have become so crammed that making a business
decision can end up in indefinite scrolling and searching for the right information. Since
humans process visual content much faster than written text, graphics are becoming the
standard for modern presentations. And not just ordinary graphs and charts, but interactive
reports, visualizing every step of a business process, predicting outcomes, and providing
business users with instant, actionable insights.
Enhance communication: With interactive features, there is no need to rely on static reports
or email communication. These powerful analytical solutions can be easily shared with
colleagues, managers, clients, and any other relevant stakeholders to keep everyone informed
and engaged with the latest developments. This will make communication more efficient while
also enhancing collaboration and a data-driven culture in the business.
Accurate forecasting: Another great benefit is the ability to predict future outcomes. By
analyzing historical and current data to find patterns and trends, predictive analytics
technologies provide a glimpse into the future in several areas. Through this, you can get
accurate forecasts in your dashboards about things like product demand and plan your
production and strategies ahead.
Real-time insights: To make the smartest strategic decisions, you need the latest data
available. BI dashboards do just that by providing real-time information as soon as it is
available. There is no need to go through infinite databases and manually update everything.
With just a few clicks, you get the latest results available for accurate decision-making.
Freedom & flexibility: Expanding on our previous points, the centralized and completely
portable nature of a business intelligence dashboard means that it’s possible to access and
analyze invaluable insights from a multitude of devices 24/7, wherever you may be in the
world. This level of freedom and flexibility translates to increased productivity and enhanced
business intelligence consistently—one of the key ingredients of success.
Following dashboard design principles will enhance the power of these analytical tools by
providing centralized access to critical insights in an intuitive yet interactive way. Let’s look
at some key benefits of optimized design.
To keep audiences engaged: As you’ll learn later in this post, careful dashboarding
design will set the perfect environment to keep audiences engaged with the analytical
process making it more efficient at the same time. Nobody wants to look at a collection
of static numbers and stats on a screen, so by telling a complete data story in a way that
is interactive and personalized to your audience, you will keep every user engaged with
the data, which will lay the foundation for successful decision-making and overall
organizational success.
To convey information correctly: Displaying numbers on a static report or an infinite
Excel sheet full of tables and formulas can become very confusing, especially for non-
technical employees who can interpret the numbers incorrectly and build wrong
strategies. Well-designed dashboards eliminate these burdens by providing an
accessible and comprehensible view of critical business data in a way that anyone can
understand. This way, users can extract valuable insights and make informed decisions
without the risk of error or misinterpretation.
To identify patterns and trends: Making informed decisions is arguably the biggest
benefit you can gain from working with a well-designed dashboard. By analyzing
different graphs and charts with the help of interactive filters and a comprehensible
layout, you’ll be able to identify trends and patterns in your data that can later be used
to inform your most critical strategies and propel your business forward. In time, an
optimized dashboard can present a huge competitive advantage for your company as
the full potential hiding behind your data will be uncovered.
Great dashboards are clear, interactive, and user-friendly. They communicate information at a
glance through efficient data visualizations that will enable users to extract actionable insights,
identify trends and patterns, and find improvement opportunities through a friendly online data
analysis process. Keeping these needs in mind, the basis for an efficient dashboard UX design
should be to prioritize the most relevant data, think about usability, and be guided by core
business goals.
Here, we’ll go over these analytic design guidelines to ensure you don’t miss out on any vital
steps!
When it comes to dashboard best practices in design, your audience is one of the most crucial
factors you must consider. You need to know who will use them and for what purpose in order
to create the greatest analytical tool for them.
To do so successfully, you should put yourself in your audience’s shoes. The context and device
on which users will regularly access their dashboards will have direct consequences on the
style in which the information is displayed. Will the dashboard be viewed on the go, in silence
at the office desk or will it be displayed as a presentation in front of a large audience?
That said, you should never lose sight of the purpose of designing a dashboard. You do it
because you want to present data in a clear and approachable manner that facilitates the
decision-making process with a specific audience in mind. If the audience is more traditional,
we suggest you adhere to a less ‘fancy’ design and find something that would resonate better.
You can easily get all the necessary information by directly asking the person who will use the
dashboard.
Keep in mind: what data will the user be looking for? What information would help him/her to
better understand the current situation? If you have two relative values, why not add a ratio to
show either an evolution or a proportion, to make it even clearer? A key point is also to add the
possibility for the user to compare your number with a previous period. You can’t expect all
users to remember what the results for last year’s sales were, or last quarter’s retention rate.
Adding an evolution ratio and a trend indicator will add much value to your KPIs, whether
logistics KPIs or procurement and make the audience like you.
The next dashboard UI design principle establishes a direct relationship between the user’s
needs and the purpose of the dashboard, which is to establish your ultimate goals. Indeed,
knowing who your readers will be will help you focus on specific aspects of the data that are
relevant to them, to their needs, which matches their expectations and technical skills. To do
so, you can schedule phone or face-to-face interviews with different stakeholders to consolidate
their reporting requirements.
Whether you are creating a client report or an internal report, each one will serve a purpose and
answer key questions through the data. Here, it is key to consider that not all the data available
will be useful for the analysis process and that getting this part of the process wrong can render
your further efforts meaningless.
To get this step right, you need to carefully consider what metrics and data sets will bring value
to the goals that you want to be measured or achieved with this dashboard. Answering questions
like; What exactly needs to be measured? Who will measure it? What is the time interval to be
Selecting the right key performance indicators (KPIs) for your business needs is a must for a
truly effective dashboard design. Once you’ve determined your ultimate goals and considered
your target audience, you will be able to select the best KPIs to feature in your dashboard.
Your KPIs will help to shape the direction of your dashboards, which will display visual
representations of relevant insights based on specific business areas.
Storytelling is a powerful practice for any business, regardless of industry or sector, so use it
to your advantage. A compelling narrative using interactive KPIs will capture your audience’s
attention and break down your findings in an inspirational and digestible way. This approach
will result in increased success across the board.
This KPI shows the total volume of sales and the average basket size during a period. The
metric is extremely crucial for retailers to identify when the demand for their products or
services is higher and/or lower. That way it is much easier to recognize areas that aren’t
performing well and adjust accordingly (create promotions, A/B testing, discounts, etc.).
Following the workflow for effective dashboard design UX comes the moment to start building
your data storytelling.
To put it simply, dashboard storytelling is the process of presenting data in a visual manner
that will depict the whole narrative of the data analysis process in order to efficiently
understand business strategies and goals. In other words, efficient storytelling will help you
communicate your message as clearly as possible.
A good practice for efficient data storytelling is to design your dashboard beforehand. Planning
what charts you will include based on your audience and goals will help you be more focused
when you actually start building your dashboard. This way you avoid putting a mix of
visualizations and seeing if they make sense together but instead generate useful reports
considering the level of understanding of users and the final objectives.
5. Provide context
In order to properly analyze the role of data within a specific dashboard, everyone from the
CEO to a first-year product salesperson needs to understand the notion of context. Data
analyses and visual representations lacking context will be limited in their utility and ROI. It
is normal for data points to generate more questions than answers. However, observers should
be fully informed, nonetheless. For example, suppose a dashboard monitors product marketing
effectiveness, and one of the data points is included in total sales. In that case, this data point
will be useless without knowing the measurement time frame. Is it this week? This month?
This quarter? This fiscal year? Absent time-specific context, it is next to impossible to know
the intended significance of the data.
A second but equally important part of the context is timeliness. Selected KPIs must be up to
date to reflect current trends and challenges. If not, there is almost no point in any analysis.
Data arriving at the party out of date creates a margin of analysis error that is a slippery slope.
Data rooted in past circumstances is bound to create “fact-based” decisions that are no longer
representative of current business environments. While the expectation isn’t (and shouldn’t be)
minute-by-minute updates, data metrics should put you in the best possible position to make
informed decisions. For that to happen, data points should remain relatively current.
In the end, the goal should be to always try to provide maximum information to make the full
picture clear; even if some of it seems obvious to you, your audience might find it perplexing.
Name all the axes and measurement units and add titles to all charts. Remember to provide
comparison values. The rule of thumb here is to use the most common comparisons, such as a
comparison against a set target, against a preceding period, or against a projected value. This
is an effective design tip that you should always consider.
Another tip to consider is to be aware of the type of dashboard that you want to build based on
its analytical purpose. As mentioned in previous points, each dashboard should be designed for
a particular user group to assist recipients in the business decision-making process. Information
is valuable only when it is directly actionable. The receiving user must be able to employ the
information in his own business strategies and goals. As a designer who uses only the best
dashboard design principles, make sure you can identify the critical information, and separate
it from the inessential one to enhance users’ productivity.
For reference, here are the 5 primary types of dashboards for each main branch business-based
activity:
Strategic: The strategic one aggregates crucial organizational health indicators and
helps C-suite executives identify opportunities for organizational expansion. It details
an organization’s general health not for the purposes of a complete analysis but to
provoke future thought and further independent analysis. The analyses are not overly
complex and typically include more general data aggregations compared to other
solutions.
Analytical: The analytical type is engineered to provide detailed analyses pertaining to
trends (the what, the why, the how). Analytical solutions emphasize measuring data
variables in relation to time (week, month, year, etc.). An example would be to conduct
an analysis of supply chain management and product sales over a designated period to
determine what trends, mutually dependent factors, and potential strategic
consequences exist (if any). A great analogy for analytical dashboards would be that of
a general medical practitioner. They may not be an expert in a specific medical field
but can effectively monitor the body’s overall health by comparing current symptoms
to what would be an ideal state of health. This is exactly the role of analytical
dashboards. As they consider a multitude of different measurables for aligning goals
with performance, they tend to be complex and highly focused.
Operational: Where analytical dashboards monitor the overall health of an
organization, the operational ones focus on KPIs. They will vary depending on the
industry and audience (sales, marketing, finance, etc.), but they will always monitor the
real-time operations of an organization or entity. Rather than analyze the general health
of an organization (or “body”), operational dashboards will specialize in monitoring the
functionality (and deviations) of various KPIs (or “organs”) that exist within an entity.
As they provide real-time information, they tend to contain less complex data.
Tactical: A reporting tool typically used for mid-level management, a tactical
dashboard is incredibly analytical and drills down deep into several key areas of a
company’s internal processes. It offers a great deal of insight into weekly trends and
metrics and is pivotal in improving internal communication and formulating mid to
long-term strategies across departments from procurement and finance to human
resources. The image below is an example of a tactical dashboard for the IT department:
We can’t stress enough the importance of choosing the right types of graphs and charts. You
can destroy your efforts with a missing or incorrect chart type. It’s relevant to understand what
kind of information you want to convey and choose a data visualization suited to the task.
The human brain digests visual information more efficiently than pure text. This means that
when you’re working with your dashboard data, you should display it in a way that resonates
with your audience on a deeper, more meaningful level. In doing so, you will ensure your data
is transformed into actionable insights that ultimately drive the business forward.
Dashboard-centric charts and visualizations fall into four primary categories that are related to
the aim of the visualization: relationship, distribution, composition, and comparison. It is
important to understand the aim of the metric before picking the chart type that you want. Here,
we will talk about a few of the most common types and their aims:
Choose bar charts if you want to quickly compare items in the same category, such as page
views by country. Again, such charts are easy to understand, clear, and compact.
Pie charts aren’t the perfect choice. They rank low in precision because users find it difficult
to accurately compare the sizes of the pie slices. Although such charts can be instantly scanned
and users will notice the biggest slice immediately, there can be a problem in terms of scale,
resulting in the smallest slices being so small that they cannot even be displayed. A good
practice when using pie charts is to only do it with a couple of slices, this way, you make sure
that the information is easy to understand and will bring value to your dashboard.
Sparklines usually don’t have a scale, which means that users will not be able to notice
individual values. However, they work well when you have a lot of metrics, and you want to
show only the trends. They are rapidly scannable and very compact.
It’s also not that easy to decipher scatterplots as they are an advanced type of visualization for
more knowledgeable users. They aim to find the correlation between two variables. When the
data is distributed on the chart, the results show the correlation to be positive, negative, or
nonexistent.
Gauge charts are valuable visualizations to provide context. The advantage of these charts lies
in the fact that they are easy to interpret as they use various colors to represent different values
of the same metric. They are usually used in situations where the expected value is already
known, this way the different stakeholders that use the dashboard can understand where they
stand just by looking at the gauge chart. For example, to monitor the sales target or sales
growth.
Most experts agree that bubble charts are not suitable for dashboards. They require too much
mental effort from users, even when reading simple information in a context. Due to their lack
of precision and clarity, bubble charts are not very common, and users are not familiar with
them.
As mentioned, depending on what you want to communicate or show, there is a chart type to
suit your goals. Placing your aims into one of the 4 primary categories above will help you
make an informed decision on the chart type. Here is a graphic that will serve as a resume and
guide to help you pick the right chart type depending on what you want to show:
The next in our rundown of dashboard design tips is a question of information. This most
golden of dashboard design principles refers to both precision and the right audience targeting.
While an “easy on the eyes” design scheme may appear tempting, effective communication
should always be your number one priority.
It is a major fallacy to assume that what you think is a more visually appealing dashboard will
communicate more effectively with your audience. Communication is a science, and BI
dashboard design should reflect quick, concise, and clear fact-based communications. One of
the unfortunate tendencies of data professionals in the digital age is the self-defeating habit of
overburdening audiences with clutter. This is why you should follow the 5-second rule, which
states that your dashboard should provide the relevant information in about five seconds.
While its forms vary, the inherent nature of clutter will likely always remain the same… it will
occupy cognitive space within the mind of the audience, and yet simultaneously fail to have
any substantive or beneficial impact. Not only will clutter fail to impact an audience positively,
Proximity: The principle of proximity dictates that we will likely group elements together
based on their location or “proximity.” This principle allows for the manipulation of perception
through well-placed and cleanly grouped data.
Similarity: The principle of similarity dictates that we will likely group comparable elements
together. This means that from the audience’s visual perspective, similar colors, shapes, and
fonts are expected to be grouped together. When applied to client communications, this
principle can assist with the removal of unnecessary data elements.
Closure: The principle of closure refers to our propensity to “close the gap” and create
complete elements. This concept applies even when portions of shapes and figures are missing.
Enclosure: The principle of enclosure dictates that if elements are controlled by a visual border
or shading, we will tend to see the objects and elements as unique groups. This principle can
be employed as a foundation for graphical data presentation, like prior principles.
Continuity: The principle of continuity dictates that if separate linear elements are positioned
within one another, we tend to integrate all the parts of the elements. Individual lines will then
be viewed less as separate and more as a continuation of one central element.
Connection: The principle of connection dictates that our visual pairings are often strongest
when there is an actual linear tie. That is, rather than associating elements via color, shape, or
spacing, we will use a direct lineal connection to establish the foundation for our visual
relationship with data.
Dashboard best practices in design concern more than just good metrics and well-thought-out
charts. The next step is the placement of charts on a dashboard. If your dashboard is visually
organized, users will easily find the information they need. Poor layout forces users to think
more before they grasp the point, and nobody likes to look for data in a jungle of charts and
numbers. The general rule is that the crucial information should be displayed first – at the top
of the screen, in the upper left–hand corner. There is some scientific wisdom behind this
Let’s look at the elements of a well-ordered dashboard, engineered for visual success.
White Space: Does white space equal wasted space? No! More is not always better. White
space is a design term used to reference space within a presentation not allocated to any specific
element. It is a space void of all images, colors, texts, data, and other visible page elements.
You should be keen to take advantage of the proven benefits of both “active” and “passive”
white space (i.e., intentional, and unintentional). Benefits include enhanced design and balance,
enhanced readability, the appearance of sophistication and prioritized data elements.
Use of Contrast: Contrast should be viewed as closely related to white space. Both originate
from the same family tree, but each one brings its own unique properties and features. You can,
and should, experiment with contrast and white space together. When combined, they have the
potential to create an incredible one-two visual punch. Often, the contrast will be applied via a
data color scheme change. This change, likely to be focused on a “point of emphasis” element,
is intended to draw the viewer’s attention to a specific and important data detail. Simple color
and design variations will enhance the information gathering process and allow for an efficient,
focused, and comfortable data experience. More on the color aspect of design later in the post!
One of the best practices for dashboard design focuses on simplicity. Nowadays, we can play
with a lot of options in chart creation and it’s tempting to use them all at once. However, try to
use those frills sparingly. Frames, backgrounds, effects, gridlines… Yes, these options might
be useful sometimes, but only when there is a reason for applying them.
Moreover, be careful with your labels or legends and pay attention to the font, size, and color.
They shouldn’t hide your chart but also be big enough to be readable. Don’t waste space on
Tufte explains data-ink as the “non-erasable ink used for the presentation of data. If data-ink
is removed from the image, the graphic will lose its content. Non-Data-Ink is accordingly the
ink that does not transport the information, but it is used for scales, labels, and edges.” The
data-ink ratio is the proportion of ink used to present the relevant data compared to the total
amount of ink in the graph. The goal here is to keep the less relevant information (non-data-
ink) out of your dashboards as much as possible as they distract from the main intention of the
visuals.
Additionally, applying shadows can be quite an effect since it highlights some areas of the
dashboard and gives more depth. Since the point is to keep it simple, don’t overdo it and use it
when you really need it. Designing a dashboard should be a well-thought process, but the end-
user should see a simple data story with the main points highlighted and the points should be
immediately clear. If this is not respected, more questions will arise about the dashboard itself
rather than discussing the points that you’re trying to make and the story you’re trying to
present. This leads us to our next point.
Continuing with simplicity, rounding the numbers should also be one of the priorities since you
don’t want your audience to be flooded with numerous decimal places. Yes, you want to present
details but, sometimes, too many details give the wrong impression. If you want to present your
conversion rate with 5 more decimal places, it makes sense to round the number and avoid too
many number-specific factors. Or, if you want to present your revenue, you don’t need to do
so by going into cents. 850K looks simpler and more visually effective than $850 010, 25.
Especially if you want to implement executive dashboard best practices, where strategic
information doesn’t need to represent every operational detail of a certain number.
The latter may exaggerate minor elements, in this case, cents, which, for an effective data story,
isn’t necessary in your dashboard design process.
Without a shadow of a doubt, this is one of the most important of all dashboard design best
practices. This point may seem incongruous with what we have said, but there are options to
personalize and customize your creations to your preferences.
Now, when it comes to color, you can choose to stay true to your company identity (same
colors, logo, fonts) or go for a totally different color palette. The critical thing here is to stay
consistent and not use too many different colors – an essential consideration when learning
how to design a dashboard.
You can choose two to three colors, and then play with gradients. A common mistake is using
highly saturated colors too frequently. Intense colors can instantly draw users’ attention to a
certain piece of data, but if a dashboard contains only highly saturated colors, users may feel
overwhelmed and lost – they wouldn’t know what to look at first. It’s always better to tone
most colors down. Dashboard design best practices always stress consistency when it comes to
your choice of colors.
You should use the same color for matching items across all charts. Doing so will minimize
the mental effort required from a user’s perspective, making dashboards more comprehensible
as a result. Moreover, if you’re looking to display items in a sequence or a group, you shouldn’t
aim for random colors: if a relationship between categories exists (e.g., lead progression, grade
levels, etc.), you should use the same color for all items, graduating the saturation for easy
identification.
Thanks to this, your users will only have to note that higher-intensity colors symbolize variable
displays of a particular quality, item, or element, which is far easier than memorizing multiple
sets of random colors. Again, creating a dashboard that users can understand is your main aim
here.
In the example above, manufacturing analytics are presented in a neat production dashboard,
where a ‘dark’ theme is chosen after careful consideration of a few colors.
Our final suggestion concerning colors is to be mindful when using “traffic light” colors. For
most people, red means “stop” or “bad” and the green represents “good” or “go.” This
distinction can prove very useful when designing dashboards – but only when you use these
colors accordingly.
Next on our list of good dashboard design tips refers to insight: don’t overuse real-time data.
In some cases, information displayed in too much detail only serves to lead to distraction.
Unless you’re tracking some live results, most dashboards don’t require to be updated
continually. Real-time data serves to paint a picture of a general situation or a trend. Most
project management dashboards must only be updated periodically – on a weekly, daily, or
hourly basis. After all, it is the right data that counts the most.
Moreover, you can implement smart alarms so that the dashboard itself notifies you if any
business anomalies occur. That way, your refresh interval, and intelligent alarms will work
This point might be confusing as we told you earlier that data should be up to date. Don’t panic
yet. We understand that this might cause confusion. The truth is, when talking about successful
dashboard design balance is key. The data contained in your dashboards should be a mix of
historical and current data that provide a complete picture of performance. How old the
historical data is will depend on the goal of your analysis. The end goal is to always use what
brings value!
Number 14 on our list of tips on how to design a dashboard is focused on clarity and
consistency. Above all else, in terms of functionality, the main aim of a data dashboard is to
gain the ability to extract important insights at a swift glance. It’s critical to make sure that your
labeling and formatting are consistent across KPIs, tools, and metrics. If you’re formatting or
labeling for related metrics or KPIs is wildly different, it will cause confusion, slow down your
data analysis activities, and increase your chances of making mistakes. Being 100% consistent
across the board is paramount to designing dashboards that work.
We will go into more detail with white labeling and embedding in some other points, but here,
it’s important to keep in mind that the dashboard design methodology should be detailed and
well-prepared to generate the most effective visuals. That includes clear formatting and
labeling.
Any comprehensive dashboard worth its salt will allow you to dig deep into certain trends,
metrics, or insights with ease. When considering what makes a good dashboard, including
interactive elements in your design is crucial. Let’s explore some examples of interactive filters
below:
Click-to-filter: This feature enables users to utilize the dimensions of the charts and graphs
within a dashboard as a temporary filter value. In practice, which means that this filter will
apply data to the whole dashboard just by clicking on a specific place of interest, like in the
example below:
This example shows how we filtered data just for Australia, for October.
Drill downs: A drill down filter allows you to visualize lower levels of hierarchical data all in
one chart. For example, say you have a bar chart displaying your customers by country. With
a drill down filter, you can click on a country and the entire chart will automatically adapt to
show you the number of customers by the city of that specific country. You can even go further
by clicking on a specific city, and so on. The value of drill downs lies in the fact that you don’t
need to overcrowd your dashboards to get a more detailed view; you can do everything in a
single chart.
Drill through: Like a drill down, a drill through filter allows you to visualize additional, more
detailed views about a specific KPI. The difference is that a drill through will show you the
additional data in a pop-up instead of the same chart. For example, if you have a chart
displaying the total revenue and you click on it, a drill through can break the revenue into
different areas so you can understand exactly where it is coming from without having to jump
to another report.
Time interval widget: Looking at data over time is another crucial element to consider when
designing a dashboard. This widget will enable you to do just that. It’s a neat feature that allows
you to enhance individual time scales on various charts, meaning you can easily look at your
data across days, weeks, months, or years, as in the following example:
These elements are of utmost importance in dashboard design since they help to keep them free
of too many elements, while interactivity enables them to have all the data needed.
Animation options can be one element that gives an additional neat visual impression. You
select the appearance of the specific element on the dashboard and assign an animation option.
The result is a simple, yet effective automated movement based on the desired speed (for
example, slow, medium, or fast) and types such as linear, swing, ease-in, or ease-out.
Moreover, modern dashboard features include this option since it gives you an additional
option to catch the viewer’s attention. In essence, when you open a tab or refresh, the animation
will trigger and start. Simple.
It is important to mention that although animations can bring added value to your dashboards,
you should use them sparingly. Remember what we discussed in this list’s previous point:
simplicity is key!
One of the most subtle yet essential tips is balance. White space—also called negative space—
is the area of blankness between elements featured on a dashboard design.
Users aren’t typically aware of the pivotal role that space plays in visual composition, but
designers pay a great deal of attention to it because when metrics, stats, and insights are
unbalanced, they are difficult to digest. You should always double the margins surrounding the
main elements of your dashboard to ensure each is framed with a balanced area of white space,
making the information easier to absorb.
With remote work becoming the new norm after the pandemic, the digital solutions used by
businesses to manage their daily operations must adapt to the different screens and devices that
employees use aside from desktops (such as tablets or mobiles). By offering remote access to
your most important insights, you can answer critical business questions on the go without a
special office meeting. Benefits such as swift decision-making and instant access ensure
everyone can view the data on the fly.
Here, it makes sense to remember that the dashboard layout is different from on the desktop.
A mobile dashboard has a smaller screen, so the placement of the elements will differ.
Additionally, the level of analysis compared to the desktop version will not be as deep since
this kind of dashboard needs to focus on the most critical visuals that fit the screen, oftentimes
high-level. That said, you should focus on designing special mobile-dedicated dashboards, as
this is a user-friendly approach that will make the life of whoever uses the report way easier.
To create such a design, we suggest you trim all the surplus that is not relevant and test it across
devices. Additionally, keep in mind that the dashboard design process should also include the
‘bigger fingers’ element. Not everyone has smaller hands, and buttons should be well-
optimized for all hands’ shapes and sizes. Moreover, and we can’t stress this enough, keep only
the most important metrics and information on the screen so that they’re easily scannable and
immediately visible.
In the process of dashboard designing, you also must think about exports. You can use the
dashboard itself and share it, but if you plan on regularly using exports, consider optimizing
towards printing bounds, fewer colors, and different types of line styles to make sure everything
is readable even on a black-and-white printout. Hence, when you plan your data dashboard
Additionally, by assigning viewer roles to users, you can specify the number of features you
openly allow, including the number of filters, and all the bits and details of specific
permissions. That way, you have full control over your digital presentation and the amount of
analysis you want to share. In this digital case, you don’t need to consider print, but it would
help if you ever wanted to create one.
It might seem like an obvious point, but it is worth mentioning as it is one of the most important
dashboard design trends. Graphical integrity basically refers to keeping the truth about the data.
This means being objective about the values and not making them look a certain way that will
benefit the analysis.
Just like with the data-ink ratio that we discussed above; this principle is also attributed to
Edward Tufte. With this theory, Tufte mentioned a few principles that should be followed to
ensure graphical integrity. Among some of them, he states that the visual representation of the
data should “be directly proportional to the numerical quantities represented.” This means you
shouldn’t get too creative with your graph design as it can lead to misrepresentation and,
consequently, misinterpretation of the data.
The image below is an example from LinkedIn that shows exactly how ignoring this principle
can affect the way others perceive the data. The scale in this chart is completely misleading, as
the comparison between 10k and 529k is not visually accurate. The graphic representation of
your data should never help misinterpret or lie; the data should speak for itself.
This is only one of the 6 principles implemented by Tufte. We recommend that you look at
them in detail, as they are very useful for keeping your objective in the design process.
Another critical point when considering your design workflow is the opportunity to white label
and embed the dashboard into your own application or intranet. With white-label business
intelligence, you can consider using your own company’s logos, color styles, and overall brand
visual identity elements and completely adjust the dashboard as if it were your own product.
This is not only great for usability purposes but will also help keep audiences engaged and
motivated with the dashboard, as the colors and overall design will feel familiar.
Data visualization has evolved from simple static presentations to modern interactive software
that takes visual perception to the next level. It also enabled average business users and
advanced analysts to create stunning visuals that tell a clear data story to any potential audience
profile, from beginners in a field to seasoned analysts and strategists.
But positive development has also brought some negative side effects such as making mistakes
that you can see in various media. Data visualization is not just about creating visuals for the
sake of it, but it needs to be clear and communicated effectively. That said, avoid these common
mistakes:
Incorrect calculations: The numbers should add up to a total (100%). For example, if
you conduct a survey and people have the option to choose more than one answer, you
will probably need some other form of visuals than a pie chart since the numbers won’t
add up, and the viewers might get confused.
The wrong choice of visualizations: We have mentioned how important it is to choose
the right type of chart and dashboard, so if you want to present a relationship between
the data, a scatter plot might be the greatest solution.
Too much data: Another point you need to keep in mind, and we have discussed in
detail, is don’t put too much data on a single chart because, one, the viewer will not
recognize the point, and two, the dashboard will look overcrowded which will make it
way less engaging for users.
Besides, you can also familiarize yourself with general design mistakes that you can avoid if
you follow the rules of simplicity and color theory, no matter if you need to create an executive
dashboard design or an operational one.
As you’ve learned throughout this post, the design and generation process is no longer a task
reserved for professional analysts or designers. On the contrary, the self-service nature of
modern dashboard builders enables anyone in the business to generate stunning dashboards
with just a few clicks.
For example, the template below tracks critical performance KPIs for 4 social media channels.
This is a great template for businesses and agencies that need to replicate the same dashboards
for multiple clients. Templates like this one are white labeled, which means colors, font, and
the overall look of the dashboard can be optimized depending on your needs.
From a design perspective, this is a valuable template as it provides an interactive layout that
is easy to understand. For instance, in the “to target” section, negative values are displayed in
red, and positive ones in green. This makes it possible to extract conclusions from the data in
seconds, one of the most important tips we discussed in this post.
As we reached the end of this list of dashboard design tips, we couldn’t leave out an important
practice: A/B testing.
A/B testing is a widely used technique in digital marketing to test different strategies,
advertisements, products, or interfaces and see which one is most successful based on specific
goals. In dashboard design, A/B testing refers to the process of generating two or more
dashboards with multiple variations in layout, visuals, filters, and more and analyzing which
one performs better based on user engagement, satisfaction, interactions, and other elements.
An important piece of advice when it comes to A/B testing is to define some goals from the
get-go. For example, you can do an A/B test to improve the way users navigate through the
data and generate variations of the same dashboard, including different filters and interactivity
options to analyze which approach makes navigation more efficient. To do so in the most
successful way, it is important to keep users in the dark about the test. This way, you avoid
biases and make sure the results are accurate.
Later on, you need to analyze the way users interacted with the different variations and extract
conclusions from the process. You might need to perform a couple of tests before you can reach
the perfect dashboard. But, given that designing a dashboard involves so many steps and
considerations being able to test different approaches can make the overall dashboarding
process way more efficient with huge rewards for users, especially in a business context where
employees are using dashboards for their daily operations.
Last but certainly not least, in our collection of tips for effective dashboards – the ability to
tweak and evolve your designs in response to not only the results of your A/B testing but also
the changes around the organization will ensure ongoing analytical success.
When generating reports with a dashboard designer, asking for feedback is essential. By
requesting regular input from your team and asking the right questions, you’ll improve the
layout, functionality, look, feel, and balance of KPIs to ensure optimum value. Asking for
feedback regularly will ensure that both you and the customer (or team) are on the same page.
As we mentioned many times, your audience is your number one consideration, and you need
to know how to adjust the visuals to generate value.
For example, if you need to present an HR dashboard, it makes sense to ask the team,
executives, or relevant stakeholders for feedback on the dashboard, whether it’s focused on
The digital world is ever-evolving. Change is constant, and the principles of effective
dashboards are dictated by a willingness to improve and enhance your design efforts
continuously. Failure to do so will only hinder your efforts’ success.
To conclude this insightful guide on dashboard design tips, let’s examine three examples of
how the points we discussed are applied!
Our first example is a project dashboard generated with our professional construction analytics
software. It offers a 360-degree view of a project’s progress from a schedule and cost
perspective, which allows decision-makers to be informed about the project’s status. Let’s
explore it in detail below.
In this case, the template is designed using a time filter that allows you to see a specific project
period. This allows you to understand what happened when and extract conclusions. The design
of the dashboard was made thinking about the hierarchy of the information. We first see details
A template like this one can be a great way to boost construction productivity by spotting issues
in the project and addressing them promptly. It also provides great insights for construction
cost control strategies, as it gives a breakdown of costs by area and other cost metrics.
One of the best BI dashboard examples for those who need a general financial overview of a
company or department, our template serves up a wealth of KPIs based on improving processes
and eliminating processing inefficiencies.
This financial dashboard sample breaks down several financial processes into digestible
segments. As a result, you can gain deep insight into your working capital, cash conversion
cycle, and vendor payment error rate. This mix of invaluable insights offers all key ingredients
From a design perspective, this template’s color palette uses different shades of blue to keep
everything consistent. A visually appealing margin separates each chart, and the information
is organized to tell a story.
Procurement is another department that can greatly benefit from professional dashboards. Our
template below provides a 360-degree view of all relevant supplier performance, overall
spending, and compliance aspects. With these insights, the procurement manager can ensure
that all supplier relationships and contracts run smoothly.
At the top of the example, we get a summary of supplier stats, including the total number of
suppliers and the percentage that are contracted and unlisted. Some of the contracted suppliers
While this template has many colors, which could make it look more confusing to some people,
the main KPIs are all represented using the same three colors, which makes it way more
consistent to the eye. Supplier categories are also represented using many colors, but they are
all in the same tone, which prevents any of them from popping up over the others.
So, what makes a good dashboard? An effective design should be striking yet visually
balanced, savvy yet straightforward, accessible, user-friendly, and tailored to your goals and
your audience. All of the above dashboard design tips form a water-tight process that will help
you produce visualizations that will exponentially enhance your data analysis efforts.
Moreover, dashboard design should be the cherry on top of your business intelligence (BI)
skills.
Every dashboard you create should exist for a focused user group with the specific aim of
helping users tap into business decision-making processes and transform digital insights into
positive strategic actions.
Information is only valuable when it is directly actionable. Based on this principle, it’s critical
that the end-user can employ the information served up by a dashboard to enhance their
personal goals, roles, and activities within the business.
By only using the most balanced dashboard design principles, you’ll ensure that everyone
within your organization can easily identify key information, accelerating your business’s
growth, development, and evolution. That means a bigger audience, a greater reach, and more
profits – the key ingredients of a successful business. So, if you’re wondering how many steps
are recommended to follow in creating an effective dashboard? The answer lies within this
article. Stick to these 25 steps; your dashboards will impress your audience and make your data
analysis life much easier.
A visual presentation often cuts through an audience because pictures speak a thousand words.
To have a simple gauge with a red, yellow green indicator makes a huge different. People know
that the colour needs to be green not red and they can do something about it.
With the help of interactive dashboard software features, such as drill-downs and advanced
dashboard filters, you allow viewers of the dashboards to view the data or key figures from
different angles and as granularly as necessary. Interactive dashboards help companies to
combine their financial and operational data in a single, central platform to control central
corporate functions and processes and measure key performance indicators.
For customization, you need to consider success-related key figures in your dashboards. Avoid
using key figures that are not audience-specific, not measurable or not time-bound. Also, using
the right data visualizations is key. Unfortunately chart types are often selected that are not
suitable for displaying the corresponding data. We recommend looking in the software
documentation to familarize with what charts match certain analysis. You should also avoid
creating complex dashboards with too many widgets, so they are easier to understand. That
ensures that the recipients are not overwhelmed, and that all-important information can be
understood at first glance.
By using interactive dashboards, more people understand the numbers which leads to an
organic education of non-financial stakeholders and a stronger performing business.
Mobile Friendly
An interactive BI dashboard is mobile friendly enabling organizations to conduct their
decision-making anywhere. With mobile-friendly BI dashboards, users can easily share
dynamic reports to maintain the same point of view and drive better decision-making in
collaboration with the entire company.
It’s like an infographic that helps you make sense of your complex data.
Both marketers and clients can benefit from using a data visualization
dashboard tool.
Busy clients can also perform data analysis in a bird's-eye view and
make fast business decisions. Thanks to the accessible bar and pie charts,
it’s easy to see what’s working (or not) and reshape the strategies
accordingly.
Combining two main channels, SEO and PPC, this single dashboard below
gives us an overview of the total website traffic and how organic and paid
traffic contribute to its success.
Hover the data points in these interactive visualizations to see how your
website performs in a specific time.
Grab this digital marketing dashboard with your own data!
Seasoned users or not, it can take a long time to navigate the multiple
metrics and dimensions. Fortunately, a data visualization dashboard
software can help distill this complex information into an action plan.
But you already know that, don't you? What you need is a quick-to-grasp
report that proudly displays your hard-won social media efforts.
C-suites don’t need to know the itty-bitty details. That one LinkedIn post
that brought in the third-highest number of sales? Go ahead and skip it.
These executives want “big picture” data sets that drive meaningful ROI
(think cost per transaction and revenue by source).
Hold it right there. You might want to analyze their data before creating a
re-engagement email strategy.
“That’s fine and dandy, DashThis. Now show us how to create a data
visualization dashboard!”
To get started:
Click Preset Widget to select the KPIs you’re looking for, and DashThis
will automatically grab the data accordingly.
Pro Tip: Click Static Widget > Comments to share your insights. This lets
you educate clients on the next step in their marketing strategy, saving you
You can even drag and drop the KPIs around if you’re not 100% satisfied
with the way your dashboard looks.
Use Power BI
Create Interactive Dashboard in Excel With Data Model: