Presented By

Neha Ahuja
TATA CONSULTANCY
SERVICES

TCS Corporate Office - Siruseri,

Chennai
TCS ‘A’ block Shalimar Corporate Park,
TCS Leadership
Team

Aarthi
N Chandrasekaran
Subramanian
(Chairman of Tata Rajesh Gopinathan Ajoyendra Mukherjee
(Global Head of
Group) (Chief Executive (EVP and Head,
Officer and Managing Global Delivery Excellence
Director) Human Resources) Group, Executive
Director)
Tata Consultancy Services
Introduction
Tata Consultancy Services Limited (TCS) is an Indian multinational Information
Technology (IT) Services, Consulting and business solutions company HQ
Mumbai.

TCS is a provider of information technology (lT)services. It provides a wide range of services

including business consulting, information technology, business process outsourcing(BPO),
infrastructure, and engineering.

It is a subsidiary of the TATA GROUP and operates in 46 countries.

TCS is one of the largest Indian companies by market capitalization ($80
billion)

TCS is now placed among the ‘Big 4’ most valuable IT services brands
worldwide
History and
facts
TCS started its operations in 1968, and pioneered the IT services industry out of
India.

In 1975, TCS conducted 1st Campus Interview at IISC Bangalore

In 1980, TCS established India's first dedicated software research and development
center, “Tata Research Development and Design Centre (TRDDC)” in Pune

In 1981, it established India's first client-dedicated offshore development center, set up for clients
Tandem

On 25 August 2004, TCS became a Publically Listed

Company
History and facts
continued…
On 2006 Designed and Implemented ERP system for Indian Railways
(Catering
and tourism Corporation)
In the 2011-12 fiscal year, TCS achieved annual revenues of over US$10 billion for the first
time.

TCS entered the small and medium enterprises market for the first time in 2011, with cloud-based
offerings.

May 2013, TCS was awarded a six-year contract worth over INR 1100 crores to provide services to the Indian
Department Posts.

July 2014, TCS became the first Indian company to cross the Rs 5 lakh crore mark in market
capitalization.
TCS 5 Core
Values
 INTEGRITY : A soundness of Moral Character that infuses all aspects
of our business
 RESPECT : Holding in high esteem the worth of our clients and
treating all we encounter as we wish to be treated
 EXCELLENCE : Delivering a quality and Consistency of services
that exceeds expectations
 CRITICAL THINKING : Actively and skillfully conceptualizing,
applying analyzing and synthesizing information on our customers
behalf
 COMMUNICATION: Imparting and exchanging information
both internally and externally to offer our clients exceptional
informational technology services
 Acquisition
s
2001 2004
October May

CMC Limited Phoenix Global Solutions

2004 2005
January May
Airline Financial Support Services India (AFSI)
Swedish Indian IT Resources AB (SITAR)

2004 2005
March October
Aviation Software Development Consultancy India (ASDC) Pearl Group
 Acquisitions Cont.
…
2005 October 2006 November

Financial Network Services (FNS) TCS Management

2005 November 2006 November

Comicrom TKS-Teknosoft

2006 February 2008 December

Tata Infotech Citigroup Global Services Limited

Acquisitions Cont.
…
2010 September 2013 April

Supervalu Services India Alti SA : IT Services

2012 August

Computational Research Laboratories

2018 Novemberer 2020 Novemberer

BridgePoint Group Postbank Systems

TCS till
2020
The value of TCS is US$23 billion in

469,261 total number terms of revenue and US$17

billion billion in terms of assets.
of Employees ( by Dec
2020).

• TCS is present in 46 countries and

1500+ active has 230 offices throughout.
and • There are 147 delivery centers as
well in
varied clients which
includes overseas. 21 countries for the IT giant.
• TCS has 61 subsidiaries companies
present in different locations
TC
S
IT SERVICES Engineering and Industrial Services
 Application development, Maintenance
reengineering, Application Testing  Product and Process Engineering

 Packaged Software  Plant Automations

 Implementation and System Integration  Embedded Systems

Asset Based Solution

IT products

Product Based Services

Enterprise Asset based Management

TC
S
Business Process Outsourcing
 Inbound Call center, back office support
IT Infrastructure
IT outsourcing, Network Consulting and
Integration
 Engineering Service Hardware Support and Installation

 Database Service IT infrastructure management

GLOBAL CONSULTING
 IT CONSULTING

 Business Consulting
 Quality Consulting
Serving
Areas
 Competitors
IT COMPANY STATUS Q2 FY2017
19648.
4

15329.
6
NET PROFIT

8099.

754
(CR)

473
3

322
0

92
8
TC I N FOSY W I PRO COGN I ZAN T H CL TECH MAHINDRA ORACLE
S S
IT COMPANIES
 TCS SWOT
Analysis Weaknes
STRENGT
•
H Global Delivery
Overall Scale and
•
• s
Lack of Consulting brand.
Lack of focus on customer care services on
• Range of Pricing Models vertical processes.
• Customer retention. • Less focus and fewer resources on HR
• Focus on new industry-specific opportunities. consulting and transformation.
• Best in class Analytics Services and Strategy • Revenue from Developed Markets
• Ability to impact customers' revenue- (US)
generating processes. • Weak strategies for subsidiaries’
management.

Opportunities Threat
• Focus on automation in emerging digital
1.Attrition and Employee loyalty
marketing.
2.Threat of maintaining position of No1
• Many industries competencies are not yet
Focusing on Organic Growth
mature and still in the developing phase.
3.Increasing Employee Cost
• Focus on Eastern Countries.
4.Rupee Depreciation and Appreciation
 Advice and
Conclusion
Non Linear Business Model : Strategies to ensure growth without increasing headcounts.

Organize customer forums/focus groups. TCS needs to organize and conduct key
industry-specific focus customer group discussions that enable the exchange of ideas and best
practices. Additionally, this will give TCS the opportunity to share its "transformation" services
capabilities.

Invest in building a stronger brand and consulting image. TCS should

judiciously invest in creating a "transformative" services image and focus on creating

Focus on mergers and acquisitions. TCS needs to make a few Specialized

Strategies
for different acquisitions and utilize subsidiaries for strong Consulting Brand.
Information
Sources
Wikipedia

IDC TCS.CO
M

LinkedIn