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Pioneer of the use of kanban systems for improved service delivery in creative and knowledge worker businesses. Originator of the Kanban Method and Enterprise Services Planning for improved service delivery, strategy, fitness for purpose, operational management and governance of modern businesses. Management trainer and consultant. Popular conference speaker and presenter. Author of the books, "Essential Kanban Condensed", "Lessons in Agile Management", "Kanban - Successful Evolutionary Change for your Technology Business" and "Agile Management for Software Engineering." Chairman of Lean Kanban Inc operating globally licensing Kanban training and franchisor of the Lean Kanban Conference ...