Get to know teen accounts
Teen accounts give your teenager the freedom to request their own rides and order their own meals, all under your supervision. Plus, with live safety features and real-time updates, you can follow along from pickup to dropoff.
Together, we can help them go anywhere and get (almost) anything they need.
Rides and meals at their fingertips
With the power to request a ride or a meal anytime, your teen will always have a reliable way to find rides, go where they need to go, order food, and get home to you. Additionally, age-restricted items that your teen is not old enough to buy—such as alcohol and some medications—will be filtered out.
Highly rated drivers and couriers
Your teen will always be matched with highly rated and experienced drivers and couriers. Before anyone can drive with Uber, they must undergo a thorough background check—and they’re rescreened every year.¹
Live trip and delivery tracking
When your teen requests a ride or places an order, you can follow along in the app with live trip and delivery tracking. You’ll also get real-time status updates. Additionally, teen trips are destination-locked, meaning drivers cannot change the destination of the trip—only your teen can.
Live trip and delivery tracking
With Share My Trip automatically turned on, you’ll receive notifications every time your teen requests a ride or orders a meal with Uber Eats. You'll be able to see how the trip is progressing, and with RideCheck we'll notify you of route deviations and midway drop-offs.* You can also view past trips they have taken in the Activity hub. Additionally, teen trips are destination-locked, which means drivers cannot change the destination of the trip—only your teen can.
Always-on safety features
All the rideshare safety features you know and love, like PIN verification and RideCheck™, will always be automatically turned on and cannot be turned off. If your teen chooses to set it up, the Audio Recording feature will also be automatically turned on for every trip. In addition, they’ll always have access to our on-trip safety features, such as being able to call 911, contact Support, or report an issue through the app.
Always-on safety
These safety features are always on
Verify My Ride Before a teen gets in the car, they’ll have to give their driver a unique PIN. Drivers are unable to start a trip until they enter the correct code into the Driver app. This will help the teen make sure they get into the right car.
This safety feature, if opted in to, is always on
Audio Recording Riders and/or drivers can record audio on their devices through the app. Recording will begin just before the trip starts. On iOS devices, the Uber app must be open and visible on your screen for recording to start. Once it begins, it will continue until a few moments after the trip ends—as long as there are no interruptions, like a phone call or another app taking over the microphone. This feature helps encourage safe, comfortable interactions on trips. Teen riders can opt in to this feature to have audio recorded on every trip.
When a rider and/or driver uses this feature, the audio recording will be stored and encrypted on their phone so that no one—not even the person who initiated the recording—can access it. Uber can only access it if the user opens an incident report with our Support team and includes the audio file. Unless this happens, Uber cannot access any of the content. Under certain circumstances, Uber may share a copy of the submitted recording with a teen or their parent or guardian.
Learn how Audio Recording works
In an emergency, you or your teen can use the in-app Emergency Button to contact 911. You’ll both also have access to Uber’s Safety Incident Reporting Line while the trip is in progress.
After the trip, your teen can report a safety incident through the app either by selecting the trip in their trip history, tapping Help, then selecting Report Safety Issue, or by contacting Uber’s Safety Incident Reporting Line.