ITprogrammanagerresume
KarenBrown
DayjobLimited
TheBigPeg
120VyseStreet
BirminghamB186NF
England
T:00441216380026
E:info@dayjob.com
PERSONALSUMMARY
AfocusedandverycompetentITProgramManagerwhohasextensiveexperienceofprojectsinmultipletechnologies,functionsandindustries.Karenpossessesdeep
knowledgeoftheITindustry,andhasaprovenabilitytoleadteamsindefininganddevelopingsoftwaresolutions.Sheisanexpertatdevelopingsystemsthatwillenrich
livesandbuildbusinesssuccess.Hersuperbcommunicationskillsallowhertocommunicateeffectivelywithvariedpersonalitytypes,whilsthertotalcommitmenttoa
programenableshertoworkonmultiplecomplexdevelopmentprojectswhichhavehighcustomerexpectationsanddemandingpartners.Onamorepersonallevelsheis
committedtoherownpersonalexcellence,ethicalbehaviour,andintegrity.Rightnowsheislookingforasuitableleadershippositionwithanambitiouscompanythatis
goingplaces.
CAREERHISTORY
ITPROGRAMMANAGERJanuary2010present
EmployersnameCoventry
ResponsibleforarangeofactivitiesthatwillensuretheconsistencyandcontinuityofITservices.AlsoinchargeofdrivingcomplexITprojectsinaprofessionalandtimely
manner.
Duties
Monitoring,developingandsupportingallcurrentITprojects.
ControllingtheoverallITprogrambudget.
Managinggeographicallydistributedandculturallydiverseworkgroups.
LeadingthestrategicdirectionofallITprograms.
Clearlydefiningprogramobjectives.
Developingadisasterrecoveryplan.
Coordinatingtheprojectteam.
LeadingandmanagingadiverseITteaminalargeandchangingenvironment.
GoverningtheITprogramscope.
Escalatingissuesandthenresolvingthem.
Buildingeffectiverelationshipswithcustomers.
Analyzingprojectrisks,costs,andbenefits.
Ensuringthatsoftwarelicensinglawsareadheredto.
KeepingmanagementandclientsupdatedontheprogressofanITprogram.
Providinguserswithappropriatesupportandadvice.
Evaluatingeachprogramstageonceithasbeencompleted.
TRAINEEITPROGRAMMANAGERMay2008January2010
EmployersnameBirmingham
CASHIERJuly2007May2008
EmployersnameBirmingham
KEYSKILLSANDCOMPETENCIES
ProgramManagement
Abilitytobreakdowncomplexproblemsintosimpleconcepts.
Experiencemanaginglargehighlyvisibleprograms.
Knowledgeofoutsourcingmethodologiesandoperatingmodels.
ExperienceofNetworkmaintenance,andserverinstallationandmaintenance.
StrongProjectManagement,organizationalandtimemanagementskills.
Personal
Strongcommunication,networkingandinfluencingskills.
Highlyenthusiasticwithapositiveandteamorientedattitude.
Abilitytoworkunderpressuretotightdeadlines.
AREASOFEXPERTISE
ProjectManagement
ITSystemsManagement
ACADEMICQUALIFICATIONS
CentralBirminghamUniversityProjectManagementDegree20032007
AstonCollegeHND20012003
CoventrySchoolOlevelsMaths(A)English(B)Geography(B)Physics(A)
REFERENCES
Availableonrequest.