ACTS COMPUTER COLLEGE

MISSION
ACTS Computer College, the pioneer
computer school in Sta. Cruz, Laguna,
founded in 1987, is a private nonsectarian
highest educational institution with an aim
focus on instruction, research and community
services offering curriculum towards
experience, expertise and excellence
supportive of national development goals and
standards of global requirements.

Excellence and Expertise

Narrative Report: A Narration of Experience in Management Information System Office

 ACTS COMPUTER COLLEGE

VISION
ACTS Computer College is a higher
educational institution dedicated in the
holistic development of citizens and leaders in
pursuit of truth, shall live a moral life and be
guided by their faith in Almighty God and love
in his mankind.

Excellence and Expertise

Narrative Report: A Narration of Experience in Management Information System Office

 ACTS COMPUTER COLLEGE
Santa Cruz, Laguna

A Narrative Report of the

On-the-Job Training
Conducted in

Management Information Systems Office

(MISO)
Provincial Capitol Compound
Santa Cruz, Laguna

In Partial Fulfillment of the Course Requirement in

PRACTICUM

Submitted to:

MRS. GUADALUPE A. ROCAMORA

OJT Coordinator

Submitted by:

RANDY B. PAPA
Bachelor of Science in Information Technology

First Semester
S.Y. 2017-2018

Narrative Report: A Narration of Experience in Management Information System Office

 TABLE OF CONTENTS

Title Page

Table of Contents

Acknowledgement

Dedication

I. Introduction

Name of Training Station

- Exact Address and location of the Training Station
Nature of the Business
Brief History of the Firm

II. Practicum Proper Report

Narration of Experience
Functional Organizational Chart
Division/Department Assigned
Trainor, Designation and Major Function
Time Frame of Training
Duties Performed
- Photos in Action
Skills/Work Habits Learned and Developed
Machine/Equipment Used

Narrative Report: A Narration of Experience in Management Information System Office

 III. Seminar in Practicum

Module 1: The Office as a Training Station

Module 2: Your Appearance
Module 3: Human Relations on the Job
(Relationship with Yourself)
Module 4: Humans Relations on the Job(Relationship
with co-workers, superior, and the public)
Module 5: Humans Relations in the Job
(Customer Service-Reception Work)
Module 6: Customer Service-Telephone Courtesies
Module 7: Clerical Work 1
Module 8: Clerical Work 2
(Filing and Records Management)
Module 9: Working Effectively and Efficiently
(With Time and Stress Management)
Module 10: Training on the Job Preparation

IV. Problems Encountered/Action Taken

V. Expected Outcome

VI. Realization of Expected Outcome

VII. Recommendation

School
Future Trainee
Cooperating Station

Narrative Report: A Narration of Experience in Management Information System Office

 VIII. Appendices

Pre-Training Requirements

1. Application for Training

2. Personal Data Sheet
3. Endorsement Letter
4. Training Agreement

Con-Current Requirements
1. Daily Time Record
2. Job Analysis

Post-Training Requirements

1. Evaluation Sheet
2. Certificate of Completion of Training duly signed

Narrative Report: A Narration of Experience in Management Information System Office

ACKNOWLEDGEMENT

The author would like to extend his gratitude to the following who have

given him support, encouragement and inspiration to make it possible for him

to finish his Practicum and this Narrative Report.

The author is citing his acknowledgement first, To our ALMIGHTY

GOD for His love and providence. Without the guidance of the God above

this On-the-Job Training would not be possible to accomplish. The Lord's

blessing served as a very important ingredient in order for the author to be

able to perform each task that was assigned to him. All the trials He had

given made the author a better person.

His loving and very supportive family are always there providing all his

needs financially and spiritually. There support made the author strong and

enthused to face daily challenges. MRS. MERLINDA PAPA and MR.

RICARDO PAPA, the author's parents, shown their patience and

perseverance. The author is very grateful having both of them as parents.

The author's proud siblings served as inspiration and always make the best

out of everything.

Third, to MR. RODRIGO ABASOLA and MR. REINIER MALAHITO,

the author's trainors for their cooperation and assistance during the On-the-

job Training. The lessons learned from you are great primer for the author's

Narrative Report: A Narration of Experience in Management Information System Office

 initial step in his future career. All of your understanding on the author's

lapses; your patience every time he commits mistakes will always be

remembered.

Fourth, to all of the BACHELOR OF SCIENCE IN INFORMATION

TECHNOLOGY OF SY 2017-2018 SECTION A (BSIT3A) classmates whom

he share most of his time during the trainings with joy , happiness and even

sorrows. The camaraderie and teamwork we had will continue. They are

good people that are more likely a second family to the author.

Fifth, to PROF. RUBEN F. MACALINAO and MRS. ELMA

MACALINAO, the Director and Chief Administrative Officer of ACTS

Computer College for their initiative and support to the On-the-job Training as

part of the Bachelor of Science in Information Technology curriculum.

Sixth, to MRS. GUADALUPE A. ROCAMORA, the On-the-job

Training Coordinator, her passion for teaching and her mother figure

synergistically contributed to the continuous development of her students in

becoming a professional and competent individuals in the work force

industry.

Seventh, to DR. ERIC P. CASTILLO, one of the author's College

Professor who is always sharing his experience and keep on inspiring people

including the author. All the professors and instructors who have shared and

continuously sharing their knowledge to the students of ACTS Computer

Narrative Report: A Narration of Experience in Management Information System Office

 College are greatly acknowledged. May the ACTSCC Teaching Force

continues to inspire and build more professionals in the future.

ACTS COMPUTER COLLEGE, the author's Alma Mater from where

he belongs. This institution served as a second home for four years. All the

experiences, failures and success that constitutes the author as a good

person are truly to be cherished forever . All the success of your children will

also be your success.

Narrative Report: A Narration of Experience in Management Information System Office

DEDICATION

The author of this Narrative Report would like to dedicated this

achievement to numerous people he loved the most. The presence and love

shared by these people made the author empowered to finish this Narrative

Report the best way he can.

Primarily this Narrative Report is dedicated to our Lord Jesus Christ.

The author also dedicates this work to his loving parents, MR. and

MRS. RICARDO and MERLINDA PAPA. They are always there to support

him in every failure and achievement.

Dedication is also extended to the author's Scholarship Sponsors,

who serves as the key to the completion of most of the financial requirements

needed to finish a college degree .

Finally, this Narrative Report is also dedicated to all of author's friends

and mentors. These people are also considered as a family for their

unending support in time of need.

Narrative Report: A Narration of Experience in Management Information System Office

 INTRODUCTION

Narrative Report: A Narration of Experience in Management Information System Office

INTRODUCTION

" On the Job Training is still widely used today . It is a frequently used

method of training ; it requires only a person that knows how to do the task

and the tools the person uses to do the task . It may not be the most effective

or the most efficient method at times . Yet , it is normally the easiest to

arrange and manage ; the training takes place on the job , it can be highly

realistic and there are no requirement for transfer of learning . It is often

inexpensive since no special equipment are needed other than what is

normally used on the job."1 The previous passage is from wikipedia.com

describing on-the-job training.

As a student of Bachelor Science in Information Technology and as a

future IT personnel of a reputable company, the preparation for the next

chapter of student's life in the On-the-job training is really exciting; an

essential experience. Different activities, different sets of people, a new

pattern of daily living, these are the things that constitute an environment

which is not so similar on the things a student will see in a basic classroom

set up.

The Practicum is an actualization of what was heard , seen and

observed inside the lecture rooms . The students are given a chance to see

and experience what challenges their future job could offer . They can also

Narrative Report: A Narration of Experience in Management Information System Office

 seek advices and tips from their immediate supervisors that are far more

having a lot of experience in their field of specialization .

The major objective of the Practicum is supported by different local

offices here in our province of Laguna. The heads of each office are having

an understanding and agreement with our school - the ACTS Computer

College in order for this helping party to prepare and establish the best

training for the future workers in the industry. The cooperating offices allow

the student trainees to work with their current employees, use different

equipment and tools, assist and support the assigned immediate trainor. With

this kind of set up, the trainees will surely learn more things; they experience

how to work in an actual work environment through the support of the

cooperating training stations.

1 Source: https://en.wikipedia.org/wiki/On-the-job_training

Narrative Report: A Narration of Experience in Management Information System Office

NAME OF THE TRAINING STATION

Management Information Systems Office

(MISO)

Narrative Report: A Narration of Experience in Management Information System Office

Narrative Report: A Narration of Experience in Management Information System Office
EXACT ADDRESS AND LOCATION OF THE TRAINING STATION

LOCATION MAP

LOCATION OF THE FIRM

Management Information Systems Office (MISO)

Second Floor, San Luis Building
Provincial Capitol
Sta. Cruz, Laguna

Narrative Report: A Narration of Experience in Management Information System Office

NATURE OF THE BUSINESS OR THE INDUSTRY

In line with the vision of the Provincial Government to develop Laguna

as a world-class province, the Management Information Systems Office shall

harness the full potential of available Information Technology to ensure the

development, installation, and proper management of an appropriate

Information System that shall server as a key instrument for the institutional

strengthening of the Provincial Government towards an efficient and effective

delivery of its programs and services.

VISION:

A highly Productive and Globally Competitive Provincial Government,

powered by Efficient, Cost Effective, and Robust Information System.

MISSION:

To develop and maintain an Efficient, Cost Effective, and Robust Information

System for Provincial Government of Laguna that improves its advantage

and enhances the productivity of its employees and offices.

Narrative Report: A Narration of Experience in Management Information System Office

BRIEF HISTORY OF THE FIRM

The office is now eight years in existence offering service as part of

the Governors Office. Mr. Jaime Garcia still heads the MISO with his team.

Mrs. Jill Sandoval handles the administrative Support Unit while Mr. Adrian

Miras, Mr. George Autos and Mr. Rommel Talubo deal with the technical

services, Mr. Ned Tobias and Mr. Alexander Michael Abrazaldo as a

system analyst and Mr. Lee Samonte, Mr. Rodrigo Abasola with the multi-

media development. The following years show the important events that

took place over the Management Information System Office in Capitol of

Sta. Cruz, Laguna.

1751

Laguna is now a land of opportunity and enterprise. It has eighteen

industrial parks, yielding various products that range from foodstuffs,

handicrafts, semiconductors, home appliances, and automobiles. Indeed it is

a place for business ventures and investment, endowed with abundant

natural wealth and diverse human talent.

Although Laguna has maintained its agricultural lands that generate

ample fruits, grains and vegetables, and awesome sceneries that draw local

and foreign tourists, it is far fetch in the contrast to the Laguna, Captain Juan

Narrative Report: A Narration of Experience in Management Information System Office

 de Salcedo discovered when he explored the largest freshwater lake in the

Philippines and second in Asia, in August 19, 1571 Laguna de Bay.

1856

Salcedo, grandson of Miguel Lopez de Legazpi, the Philippines first

Spanish designated governor sailed on the lake through the Pasig river to

discover populated communities on its shores.

1999

The Management Information Systems Office (MISO) started in 1999

as the Y2k task force launched by the Provincial Government of Laguna to

deal with the ever popular year 2000 bug, which was headed by Mr. Jaime

Garcia.

2000

Narrative Report: A Narration of Experience in Management Information System Office

 In the year 2000 the Y2K task force was reborn as the Management

Information Systems Office which was still headed by Mr. Jaime Garcia along

with Adrian Miras, Noel Saluti and Marlon Manambit as its first Staff

Management Information Systems Office is under the Department of GO.

2004

In the year 2004, the Management Information Systems Office had a

renovation. That lobby becomes the extension of the MISO.

Narrative Report: A Narration of Experience in Management Information System Office

 PRACTICUM
PROPER REPORT
Narration of Experience
Functional Organizational Chart
Division/Department Assigned
Trainor, Designation and Major
Function
Time Frame of Training
Duties Performed
Photos in Action
Skills/Work Habits Learned and
Developed
Machine/Equipment Used
Problems Encountered/Action Taken
Expected Outcome
Realization of Expected Outcome
Recommendation

Narrative Report: A Narration of Experience in Management Information System Office

NARRATION OF EXPERIENCE

The first step before getting to the actual training for Practicum is the

orientation rendered by Mrs. Guadalupe A. Rocamora, the OJT Coordinator.

On her lecture, she enumerated to the trainees all the important things such

as the pre-training requirements, post-training requirements and the numbers

of quality working hours needed for us to complete the said training course.

She said the baccalaureate students need to finish a four hundred (400)

hours training in our training station. We are also taught on how to prepare

our Personal Data Sheet together with an Application Letter which is needed

in applying as a trainee in any of the nearby offices for OJT.

I have chosen the Management Information System Office in the

Provincial Capitol as my training station. Before the training start, We are

advised seeing the Officer-in-charge for trainees like us in MISO, Ms.

Stephanie Reyes for our application. Miss Reyes gave us instructions to go

to the Human Resource Management Office of the Provincial Capitol to

acquire a copy of On-The-Job-Training Agreement/Contract. After completing

and submitting all the requirements, I started working as a trainee in MIS

Office . I started my night shift training in April 10, 2017.

During my first night as a trainee, I have experienced a lot of

adjustments are needed including the new environment, the office mates and

Narrative Report: A Narration of Experience in Management Information System Office

 the schedule. I was so very nervous that time. For me, those new things are

very unusual.

Miss Reyes completed her orientation to us about the MISO

discussing the history, the policies/code of conduct and other important

things about the MIS Office. After the orientation, she had designated me to

assist Mr. Rodrigo Abasola and Mr. Reinier Malahito, my supervisor and

coordinator at MISO.

My first week as a trainee is very fulfilling. I have a very cooperative

and kind trainors and supervisors. I have been assigned to encode

information on Blue Card System.

Mr. Malahito also appointed me to maintain the computers in the

computer room. I always check the computers are properly unplugged after

use . I also need to do a regular housekeeping in the room to maintain the

cleanliness of the computers.

After two months of training , that was months of April and May 2017 ,

I can say that part of my improvement is my interpersonal skills wherein the

adjustments I am mentioning earlier were clearly complied . Those days of

training are very helpful . It has given me a lot of challenges and through that

Narrative Report: A Narration of Experience in Management Information System Office

 I believe that I learned a lot of things that cannot be taught on a simple

lecture alone .

The third month have given me more challenge. The need to balance

my time for this month is highly required. The month of June 2017 is my first

month as a Fourth Year student. The time management skills arrived in my

list . It is really tiring to attend classes and at the same time think and work in

the evening. I surpassed this challenge and I am proud of it. It makes me feel

good that the difficulty just gave me strength to focus and do my job. I

managed to do two different things at the same time.

I can say that for almost three months of training , I have acquired

more confidence and learned a lot of things . I felt I am really working as an

actual employee in the Management Information System Office . My

(1)trainors make me feel I do belong to the firm . The MIS Office tasks given

to me helped me develop my skills in Database Management .

After completing the required hours of training in MIS Office I believe I

am seeing a better me. I now have better communication and social skills. I

am confident that I am ready to face more incoming challenges. I will

continue my journey as a future IT personnel equipped with all the

knowledge I had acquired from the Management Information System Office .

Narrative Report: A Narration of Experience in Management Information System Office

FUNCTIONAL ORGANIZATIONAL STRUCTURE

Narrative Report: A Narration of Experience in Management Information System Office

DIVISION/DEPARTMENT ASSIGNED

The author was assigned to the Provincial Capitol of Laguna located

at Santa Cruz . The designated office for the author is the Management

Information System Office (MISO ) .

Narrative Report: A Narration of Experience in Management Information System Office

TRAINORS, DESIGNATION AND MAJOR FUNCTION

MR. RODRIGO ABASOLA

MR. REINIER MALAHITO

Narrative Report: A Narration of Experience in Management Information System Office

 Photos with Co-Trainees in MISO

Narrative Report: A Narration of Experience in Management Information System Office

TIME FRAME OF THE TRAINING STATION

The author started at the Management Information Systems Office

(MISO) the 10th day of April 2017 and ended on the 15th day of July 2017.

Based on schedule that the office prepared, he is scheduled every day

on 8: 00 PM to 5:00 AM regular office attendance.

April = 101 hours

May = 201 hours

June = 108 hours

Total = 410 hours

Narrative Report: A Narration of Experience in Management Information System Office

DUTIES PERFORMED

The author was assigned to Management Information Systems Office

(MISO) in Provincial Capitol Compound, San Luis Building, Santa Cruz,

Laguna. The following are the duties performed as a trainee:

Tagging of Identification Cards

Spreadsheet Tasks (Microsoft Office Excel)

Database build-up and find lost records

Surfing the web

Browsing

Encoding document

Troubleshooting computer systems

The primary task assigned to the author are to tag ID cards ,

encode records of the Blue Card System's Database and to keep all the

records in the system safe and secured .

Another responsibility given to the author is to maintain the

cleanliness of the computers and ensure that all computers are properly

unplugged after use.

Narrative Report: A Narration of Experience in Management Information System Office

PHOTOS IN ACTION

Narrative Report: A Narration of Experience in Management Information System Office

 Actual Blue Card Tagging

Narrative Report: A Narration of Experience in Management Information System Office

 Blue Card Records Tagging

Narrative Report: A Narration of Experience in Management Information System Office

 Encoding System

Narrative Report: A Narration of Experience in Management Information System Office

SKILLS/WORK HABITS LEARNED AND DEVELOPED

By objective, I believe that I have developed well my technical

knowledge. I have improved my skills in Database Management. Particularly,

I have learned powerful spreadsheet functions specifically the VLOOKUP. I

used to compare database records for ID tagging purposes.

I was assigned to do things related to the Blue Card System where I

also learned how to use printing equipment and different computer

peripherals.

Added to my inert qualities is the dedication to the assigned task and

skills in managing time. Based on my experience, sometimes over-time is

needed to finish a task assigned to you by your immediate supervisor. An

employee must do the task wholeheartedly. It is better to manage your time

wisely. Time management will be result to less occasion on needing long

hours to finish a given workload.

I have also acquired open-mindedness and social skills .

Understanding that people around us has differences . A good employee

must learn to respect the said dissimilarities in order to maintain harmony in

the working environment .

I enjoyed the most during my stay at MISO as a trainee is the

introduction to new technology and its application. The enthusiasm to
continue my career was fully developed even before I finish Practicum.

Narrative Report: A Narration of Experience in Management Information System Office

MACHINE/EQUIPMENT USED

Desktop Computer Laptop

Flash Drive

Narrative Report: A Narration of Experience in Management Information System Office

PROBLEMS ENCOUNTERED / ACTION TAKEN

Like what many people said, "Experience is the best TEACHER."

Problems encountered with training add as the best flavor of learning. The

most remarkable problem I have encountered with the training is the problem

of understanding ambiguous instructions given by the trainors. Receiving

vague directions and applying an unsure actions to accomplish a task will

surely end to a bigger problem. At first as a subordinate, you feel ashamed to

ask the supervisor to repeat or explain again what he wants you to do. Being

shy to ask is a way of creating a communication barrier. To overcome this

kind of problem, the trainee must learn how to address the trainor in the

respectful manner in order for him to clearly understand the instructions and

avoid future conflicts.

Communication is very important to maintain a productive working

environment. To lessen worries and doubts, we must apply good

communication with the office mates. We need to improve our interpersonal

skills.

Narrative Report: A Narration of Experience in Management Information System Office

EXPECTED OUTCOME FROM THE TRAINING

As a trainee , I am expecting that there will be a lot of responsibilities

that will be assigned to me . Of course I am also looking forward to skills

acquisition . I also expect that I will learn things about business transactions ,

clerical works and use of computer applications . Considering that I am a

neophyte , I also expected a lot of error commission . Those mistakes that

will be committed will lead me to avenue of learning life lessons .

At first, my perception is that some of my co-workers in the office will

be difficult to be with, hard to get along with and will not assist me in some

difficulties.

Also on my expectations is enhancement of my soft skills , personality

and maturity . I also see at once that there will be a lot of pressure , and

stress during working periods . I am aware that there will be plenty of

challenges to me from my Training Station .

Beforehand , I also perceived that I will gain a lot of friends and

companion in the office . I am excited in making decisions that will let me

become more independent . I believe that the experience in Practicum will

help me a lot in seeking a place in job market .

Narrative Report: A Narration of Experience in Management Information System Office

REALIZATION OF EXPECTED OUTCOME

The conceived possible happenings the author has enumerated

on the previous section are nearly the same with the actual happening in the

training.

He found out that even work could probably produce stress , he can

actually manage the pressure present . The interest and motivation to finish a

task promptly led the author to have a positive response to most of the

challenges he encountered .

On the other hand, one of the author's misconception is the difficulty

to promote a harmonious relationship to people in the office. It is just that, the

author's fear of the introduction to new ideas led him to pessimism. He had

realized that people though having differences can be just as friendly as he.

The only key in order to have a good working relationship is to know how to

respect others.

Facing your fears makes you become braver. Learning and

accepting our own mistakes shows that an individual is brave and ready in

gaining enhancements of personality. Acceptance of correction whenever

you commit mistakes also shows that someone is actually going in mature

stage of thinking.

Narrative Report: A Narration of Experience in Management Information System Office

 The most important learning the author could share with the readers is

that the acquisition of technical skills in training is only secondary. The

ATTITUDE is the great element that will lead anyone to fulfillment.

Punctuality is one of the best asset an employee must have. Being tardy

makes a person poor. Doing time wasting activities will let somebody's work

clutter. Pessimism will also make someone's performance very poor. Always

be motivated and keep the fire burning. Every single day of duty in your work

will become more fruitful and productive; you should continue to think

positively.

Narrative Report: A Narration of Experience in Management Information System Office

 SEMINAR
IN
PRACTICUM

Narrative Report: A Narration of Experience in Management Information System Office

 Practicum Modules

Module 1: Office as a Training Station

Module 2: Your Appearance

Module 3: Human Relations on the Job (Relationship with Yourself)

Module 4: Human Relations on the Job (Relationship with Co-

workers, Superior, and the Public)

Module 5: Human Relations on the Job (Customer Service Reception

Work)

Module 6: Customer Service Telephone Courtesies

Module 7: Clerical Work 1

Module 8: Clerical Work 2 (Filing and Records Management)

Module 9: Working Effectively and Efficiently (With Time and Stress

Management)

Module 10: Training on Job Preparation

Narrative Report: A Narration of Experience in Management Information System Office

 Module 1

The Office as a Training Station

In this module, the author have learned about the factors that affect

the nature of work of the trainees which are, according to the type of office

either a traditional office, office that is in transition or in introduction of the

modern equipment or according to the state of art office that contains

advance equipment. Also either the office is small which is the volume of

work is small too or large office that the volume of paper works are

increasing.

He also additional knowledge about the key office functions, the

skills required for the training going to job and the possible job opportunities

after the graduation.

We conducted an activity in this module which the author rate

himself 1-5 about his skills and key office functions.

Narrative Report: A Narration of Experience in Management Information System Office

I. Instruction: (read carefully) Conduct Skills Evaluation. Given a scale of 1-5,
where 1-2, the lowest (not ready); 5 is the highest (very much ready);3 is the
midpoint (Needs further development). Do this again at the end of your OJT.

SKILLS SCALE 1- 5

1. Operating office machines which includes computer 3

application software
3
2. Human relation skill

3. Communication skill 3

4. Time and organization management skill 4

5. Keyboarding skills 4

3
6. Mailing procedure

7. Record keeping 3

3.29

II. Instruction: Write possible job/position you would like to apply after
graduation, write 3 according to priority.

1. Hardware support servicing

2. Customer Service Assistant
3. Encoder

Narrative Report: A Narration of Experience in Management Information System Office

 Module 2

Dress Appearance

In this module, the author learned about the importance of having a

good personal hygiene that is relevant for the preparation to work. He
learned that as an employee everyone must have health care, proper diet,
rest and exercise that makes individual appear alert and patient. The hair
should be clean, well-brushed and properly trimmed which should be styled
fashionably but not to be eye catching. The skin must be smooth and
beautiful. The hands, legs and feet must have a soft lotion and maintain a
moderately, well-shaped nails and have a manicure for both men and women
to keep your nails well-groomed. Also to practice as an employee, the author
learned that they must have visual poise, must know the right standing
position and know how to walk with the corporate attire that we do in our
activity.

Narrative Report: A Narration of Experience in Management Information System Office

 Learning How to Tie a Neck-tie

Narrative Report: A Narration of Experience in Management Information System Office

 Visual Poise

Narrative Report: A Narration of Experience in Management Information System Office

 Standing Position

Narrative Report: A Narration of Experience in Management Information System Office

 EVALUATION ON CORPORATE ATTIRE
(MALE)

Area Rate Actual

Rating

Color Combination 10 9

Hair Style 5 5

Polo and Nectie 20 18

Pants (Slacks) 20 18

Accessories(socks, clacks, bags, wristwatch, 15 14

belt, shoes, & others)

Neck Tying 15 15

Over-all Presentation 15 14

TOTAL 100 93

Narrative Report: A Narration of Experience in Management Information System Office

 Corporate Attire

Narrative Report: A Narration of Experience in Management Information System Office

 Module 3

Human Relations on the Job

(Relationship with Yourself)

In this module the author have learned on how to become

knowledgeable with the different work qualities one is about personal

qualities which is as an employee everyone must self-esteem the self-

confidence and self-respect have. The attitudes that must have by the

employee is to love the work meaning you have to enjoy what you are doing,

be pleasant to the people that surrounds you, also must have energy and

drive and must willing to sacrifice if needed. Author also learned about the

work qualities and habits that should be known as an employee someday

and he learned on how to deals with other people, this module also helps to

improve his personality.

For the workshop the author used to rate his attitudinal qualities, work

qualities and habits from 1-5. And list some qualities that he think will help to

develop his skills as a worker.

Narrative Report: A Narration of Experience in Management Information System Office

 Workshop

I. Instruction: Conduct personal evaluation on the different qualities

specified. Given a scale of 1-5.

ATTITUDINAL QUALITIES SCALE 1 5

1. Love of work 5

2. Love of people 5

3. Sense of values 4

4. Loyalty 3

5. Sense of humor 4

6. Tact 3

7. Energy and drive 4

8. Willingness to sacrifice 4

4
Total =

Narrative Report: A Narration of Experience in Management Information System Office

 II.

WORK QUALITIES AND HABITS SCALE 1 5

1. Mental alertness 4

4
2. Follow-through

3. Sense of anticipation 5

4. Initiative 4

5. Punctuality 4

3
6. Honesty

7. Executive ability 4

Total = 4

Narrative Report: A Narration of Experience in Management Information System Office

 Module 5

Human Relations on the Job

(Customer Service-Reception Work)

The author have gained knowledge about the proper reception, he

have learned on how to communicate with the visitors or customers that

come from the office to help them to accomplish their mission with ease and

to create goodwill for the organization. He also learned the procedures in

receptioning, such as to know company policies and boss preferences

regarding visitors, to treat the visitors as a guest act or host, then never

ignore the visitor, remember their names and do not judge them by their

appearance.

In the activity in this module the group searches an article that shows

how an employee should communicate with the customers.

Narrative Report: A Narration of Experience in Management Information System Office

 Module 7

Clerical Work 1

The author have learned a lot in this module, he learned on how to

make a clerical work such as knowing what is the parts of the letter which is

much important and how to write a correct letter in a different format. He also

learned what paper size, margins, line spacing, and alignment is applicable

for the format of the letter. And how to fold and put on envelop the different

format of letter while making sure that the address on envelop is correct.

Narrative Report: A Narration of Experience in Management Information System Office

 Republic of the Philippines
Province of Laguna
Management Information System Office
Capitol Bldg., Santa Cruz, Laguna
(049) 557-0684

February 25, 2017

Hon. RAMIL L. HERNANDEZ
Governor
Province of Laguna

Attention: MARLON V. MANGAHAS, Provincial Youth Development Affairs Officer

VALENTIN P. GUIDOTE JR., Provincial Planning and Development
Coordinator

Dear Governor Hernandez:

The National Youth Commission (NYC) is in the process of drafting the Philippine
Youth Development Plan (PYDP) 2017-2022 which shall provide policy and program
direction for the development and participation of the Filipino youth in nation-building.

The PYDP 2017-2022 shall be formulated through a participatory and inclusive approach to
identify the following: (a) key issues facing the youth; (b) opportunities, enabling conditions
and proposed strategies and policies which government, other duty bearers and other
stakeholders should further create and provide; and (c) the role of the Filipino youth as
rights holders and duty bearers.

Thus, the National Youth Commission would like to invite you or your representative
(planning officer and or youth focal person) to the PYDP 2017-2022 Regional Consultation
Workshop on September 9, 2016; 8:30 am to 5:00 pm at the DILG-Satellite Office
Conference Room, 2nd Floor, Calamba City Hall, Bacnotan Road, Barangay Real, City of
Calamba, Laguna.

We look forward to your contributions to the PYDP 2017-2022. Thank you very much.

Sincerely yours,

JOSE A. CIELOS
Head, Luzon Cluster 1
OED Area Management Unit
MCLG

Narrative Report: A Narration of Experience in Management Information System Office

 Republic of the Philippines
Province of Laguna
Management Information System Office
Capitol Bldg., Santa Cruz, Laguna
(049) 557-0684

February 25, 2017

Hon. RAMIL L. HERNANDEZ

Governor
Province of Laguna

Attention: MARLON V. MANGAHAS, Provincial Youth Development Affairs Officer

VALENTIN P. GUIDOTE JR., Provincial Planning and Development
Coordinator

Dear Governor Hernandez:

The National Youth Commission (NYC) is in the process of drafting the Philippine
Youth Development Plan (PYDP) 2017-2022 which shall provide policy and program
direction for the development and participation of the Filipino youth in nation-building.

The PYDP 2017-2022 shall be formulated through a participatory and inclusive approach to
identify the following: (a) key issues facing the youth; (b) opportunities, enabling conditions
and proposed strategies and policies which government, other duty bearers and other
stakeholders should further create and provide; and (c) the role of the Filipino youth as
rights holders and duty bearers.

Thus, the National Youth Commission would like to invite you or your representative
(planning officer and or youth focal person) to the PYDP 2017-2022 Regional Consultation
Workshop on September 9, 2016; 8:30 am to 5:00 pm at the DILG-Satellite Office
Conference Room, 2nd Floor, Calamba City Hall, Bacnotan Road, Barangay Real, City of
Calamba, Laguna..

We look forward to your contributions to the PYDP 2017-2022. Thank you very much.

Sincerely yours,

JOSE A. CIELOS
Head, Luzon Cluster 1
OED Area Management Unit
MCLG

Narrative Report: A Narration of Experience in Management Information System Office

 Republic of the Philippines
Province of Laguna
Management Information System Office
Capitol Bldg., Santa Cruz, Laguna
(049) 557-0684

February 25, 2017

Hon. RAMIL L.
HERNANDEZ
Governor
Province of Laguna

Attention: MARLON V. MANGAHAS, Provincial Youth Development Affairs Officer

VALENTIN P. GUIDOTE JR., Provincial Planning and Development
Coordinator

Dear Governor Hernandez:

The National Youth Commission (NYC) is in the process of drafting the

Philippine Youth Development Plan (PYDP) 2017-2022 which shall provide policy and
program direction for the development and participation of the Filipino youth in nation-
building.

The PYDP 2017-2022 shall be formulated through a participatory and inclusive

approach to identify the following: (a) key issues facing the youth; (b) opportunities,
enabling conditions and proposed strategies and policies which government, other duty
bearers and other stakeholders should further create and provide; and (c) the role of the
Filipino youth as rights holders and duty bearers.

Thus, the National Youth Commission would like to invite you or your representative
(planning officer and or youth focal person) to the PYDP 2017-2022 Regional Consultation
Workshop on September 9, 2016; 8:30 am to 5:00 pm at the DILG-Satellite Office
Conference Room, 2nd Floor, Calamba City Hall, Bacnotan Road, Barangay Real, City of
Calamba, Laguna.

We look forward to your contributions to the PYDP 2017-2022. Thank you very
much.

Sincerely yours,

JOSE A. CIELOS
Head, Luzon Cluster 1
OED Area Management Unit
MCLG

Narrative Report: A Narration of Experience in Management Information System Office

 Module 8

Clerical Work 2: Filing and Records Management

The author learned the basic principles in filing and sorting of

records. He learned a basic filing system like arranging the names or

company names alphabetically, in a numeric form, geographic and

chronological and what is the importance of filing and sorting. He found

something more about filing and sorting which helped to find papers easily

and quickly to locate all files you need.

Objectives:

1. Learn the basic principles in filing and records management.

2. Understand the importance of keeping records in office work situation.

3. Index and file 100 individual and company names at 95- 100 percent

accuracy.

Workshop

Index, sort and file the 96 names based on the rule. Use alphabetic

filing system, with file guide and file box.

Sample

NAIA Aquio Ninoy International Airport

1 unit 2 unit 3 unit 4 unit

Narrative Report: A Narration of Experience in Management Information System Office

 Module 9

Working Effectively and Efficiently

(With Time and Stress Management)

The author learned some knowledge in this module, on how to work

effectively and efficiency through having a time management. Such as to

organized your work station, the materials and supplies should be arranged

to be organizes for ease of location and plan his activities to gain better

control over your time. To avoid time wasters like Watching T.V, opening

facebook to chat with friends before doing the assigned work. And we should

also avoid having a too much time for break because it can be the reason for

the delayed transaction or operating works.

He also learned about handling stress which everyone have

experience this when we are on training. The stress signals when we cannot

manage our time effectively and efficiency such as when were not feeling

well, thoughts were not good, your behavior changes like youre in a bad

mood also your physical appearance that makes you look haggard.

Narrative Report: A Narration of Experience in Management Information System Office

 Module 10

Training on Job Preparation

In this last module the author have learned that even after two months

of graduation he must have plan in job hunting to decide which type of job

you will enjoy, and as a fresh graduate he must accept the opportunities

come meaning dont be choosy. For locating job prospects he can search on

the newspaper ad/print media, school placement, company bulletin and

internet. And those requirements for application on the job must always be

prepare such as, copy of application letter, resume and personal data sheet.

Narrative Report: A Narration of Experience in Management Information System Office

 RANDY B. PAPA
Brgy. Gatid, Sta. Cruz, Laguna
Contact No.:09753583905
Email Address: paparandy19@gmail.com

Qualifications:

- G
raduated of Bachelor of Science in Information Technology
- C
ompleted four hundred (400) hours of On-The-Job training in MIS Office Sta. Cruz,
Laguna
- K
nowledgeable in Computer Application (MS Word, MS Power point and MS Excel).
- Can communicate in English and Filipino.
- Hardworking, committed,

Training Experience:

On-The-Job Training Practicum Work:

MIS Office 1. Encoding
Provincial Capitol 2. Tagging
Sta. Cruz, Laguna 3. Troubleshooting
April 10, 2017-June 15, 2017 4. Printing

Educational Attainment

Tertiary : ACTS Computer College

P. Guevarra St., Sta. Cruz, Laguna
Course : Bachelor of Science in Information
Technology
Graduated : S.Y: 2017-2018

Secondary : Don Manuel Rivera Memorial National

High School
Pila, Laguna
Graduated : S.Y: 2012-2013

Primary : Gatid Elementary School

Brgy. .Gatid, Sta. Cruz, Laguna

Graduated : S.Y: 2008-2009

Narrative Report: A Narration of Experience in Management Information System Office

 SEMINAR ATTENDED

Annual Information Technology Education and 4th Best

Cultural Center of Laguna
Sta. Cruz, Laguna
February 12, 2015

Annual Communication and Information Technology Exposition

Cultural Center of Laguna
Sta. Cruz, Laguna
September 24, 2015

Communication and Information Technology Exposition

Pagsanjan Riceland Resort
Pagsanjan, Laguna
February 19, 2016

Communication and Information Technology Exposition

Cultural Center of Laguna
Sta. Cruz, Laguna
September 23, 2016

ACHIEVEMENTS

Narrative Report: A Narration of Experience in Management Information System Office

 Personal Information

Date of Birth : August 4, 1996

Place of Birth : Sta. Cruz, Laguna
Religion : Roman Catholic
Nationality : Filipino
Height : 52
Weight : 49kgs.
Age : 20 y/o
Status : Single
Name of Father : Ricardo P. Papa
Name of Mother : Merlinda B. Papa

Character References
DR. ERIC P. CASTILLO MRS. GUADALUPE ROCAMORA
SHS Principal Coordinator NSTP/Practicum
ACTS Computer College ACTS Computer College
Sta. Cruz, Laguna Santa Cruz, Laguna

I hereby certify that the above informations are true and correct to the best of my
knowledge and belief.

RANDY B. PAPA
Applicant

Narrative Report: A Narration of Experience in Management Information System Office

 091 Sitio Butuanan, Barangay Gatid
Sta. Cruz, Laguna
May 26, 2017

The HR Manager
Unison Computer Systems, Inc.
120 E. Rodriguez Jr. Ave. Cor. Ortigas
Ave., Pasig, Metro Manila

Dear Sir:

Greetings!

I am a graduate of Bachelor of Science in Information Technology of ACTS

Computer College, Santa Cruz, Laguna. I am applying for the position of
Data Analyst that you have advertised in JobStreet .

I am highly motivated to work with your company. I can share knowledge to

your company and I believe that the experience I will obtain will surely
enhance my skills and acquired additional knowledge in the field of
information technology.

I am ready for interview anytime that suits your convenience . You can call
me to this contact number 0975358905 .

I am hoping for your favorable feedback on this application . Thank you ! God
bless you!

Sincerely yours,

RANDY B. PAPA
Applicant

Narrative Report: A Narration of experience in Management Information System Office

RECOMMENDATION

For the School

I am looking forward that the college will help Practicum students to

find companies where they can practice their field of specialization. I am

hoping that the college will have more company partners in the future. I also

observed that the college should monitor the trainees if they are really

performing their duties and responsibilities as a trainee. Maybe the college

should ask for a daily report from the trainee with the signature of the trainor.

For the Future Trainee

For the future trainees, they should apply to an office which is related

to their course in order for them to practice their specialization. They should

learn how to relate to their superior, co-workers and visitors in a proper way.

They should always listen to the instructions given by the trainor to avoid

other problems. They should have self confidence in doing their work or else

they will find it hard to accomplish every task to be assigned to them.

For the Cooperating Station

The cooperating station should help trainees to develop their skills and

self-confidence in order to improve their working relationship and avoid

miscommunication . They should accommodate every applicant if there are

vacancies at their company . The trainees will learn more knowledge about

Narrative Report: A Narration of experience in Management Information System Office

 business transactions and computer applications and it will help us build a

stronger work force .

Narrative Report: A Narration of experience in Management Information System Office

 APPENDICES

Narrative Report: A Narration of experience in Management Information System Office

 PRE-TRAINING
REQUIREMENTS
a) Application Letter
b) Personal Data Sheet
c) Endorsement Letter
d) Training Agreement with Approval

Narrative Report: A Narration of experience in Management Information System Office

091 Butuanan St. Brgy. Gatid
Sta. Cruz, Laguna
March 17, 2017

ATTY. DULCE H. REBANAL

Provincial Administrator
Provincial Government of Laguna
Santa Cruz, Laguna

THRU: MR. JAIME M. GARCIA

Information Technology Officer II
Management Information System Office
Provincial Capitol of Laguna
Sta. Cruz, Laguna

Dear Sir/Madam:

I am Randy B. Papa, a graduating student of ACTS Computer College taking up

Bachelor of Science in Information Technology. In partial fulfillment of the
requirements of this course, I am required to undergo On-the-Job Training (OJT)
for a minimum of 400 hours starting this April 03, 2017.

I would like to apply as trainee in your MIS office because I believe that the training
and experience I am going to acquire will enhance my skills in office work. I hope
that I could be given a chance to work with you.

Attached is my personal data sheet and endorsement from my school.

Yours truly,

RANDY B. PAPA
Trainee

Narrative Report: A Narration of experience in Management Information System Office

Narrative Report: A Narration of experience in Management Information System Office
 RANDY B. PAPA
091 Brgy. Gatid, Sta. Cruz, Laguna
Contact No. 09753583905
E-mail Add: Papa.randy19@gmail.com

PERSONAL INFORMATION
Age : 20 Years old
Sex : Male
Date of Birth : August 04, 1996
Place of Birth : Sta.Cruz, Laguna
Civil Status : Single
Religion : Roman Catholic
Fathers Name : Ricardo Papa
Occupation : Deceased
Mothers Name : Merlinda Banay
Occupation : None

EDUCATIONAL BACKGROUND
College ACTS Computer College
Sta. Cruz, Laguna
Bachelor of Science in Information Technology
Year Attended 2014 Present
High School Don Manuel Rivera Memorial NHS
Bulilan Sur, Pila, Laguna
Year Attended 2009-2013
Elementary Gatid Elementary School
Sta. Cruz, Laguna
Year Attended 2003-2009

SKILLS Oriented in Microsoft Office Applications such

As: Microsoft Office Word, Microsoft Office
Excel, Microsoft Office Power Point, Basic
Programming and Basic Networking

CHARACTER REFERENCES
Mrs. Guadalupe Rocamora Prof. Adoree A. Ramos
Coordinator NSTP/Practicum Head DBM
ACTS Computer College ACTS Computer College
Sta. Cruz, Laguna Sta. Cruz, Laguna

Narrative Report: A Narration of experience in Management Information System Office

 CON-CURRENT
TRAINING
REQUIREMENTS
a) DTR(Daily Time Record)
b) Job Analysis

Narrative Report: A Narration of experience in Management Information System Office

 POST TRAINING
REQUIREMENTS
a) Evaluation Sheet
b) Certificate of Completion of Training duly
signed

Narrative Report: A Narration of experience in Management Information System Office