AUTO INSURANCE SCRIPT
Hi, my name is (Screen Name) and I’m calling from BEST AUTO QUOTES TODAY.COM.
The Reason for my call is because we are partnered with the country’s top auto insurance
providers, and we are looking to save you up to 30% of what you are currently paying. You are
currently paying for auto insurance, correct?
(If the Cx said, “I’m not paying” ask them if they do have a car, IF “YES” continue to offer. IF “NO”
proceed to up sell).
CONSENT 1
(Option 1)-If we got you a better deal than what you are paying on your auto insurance now, would
you consider it as an option?
(Option 2)-If we got you a better deal in your car insurance you will consider that as an option right?
MAJOR INFO. WE SHOULD GATHER.
Is this the best phone you would like to be called back?
May I have your first and last name?
What is the Year, Make and model of your vehicle?
Can I have your ZIPCODE?
May I know your Date of your birth? (18 YRS- 85 YRS OLD AGE BRACKET)
TPCA CONSENT
(Option 1)-To confirm with you once again… You have expressed consent for insurance agents to call
you back to give you the new quotes a discuss options with you. Please say YES if you agree. it's that
yes?
(Option 2)-Do you agree to have an insurance rate specialist call you back to discuss your options?
WRAP UP -So I’ve gone ahead an entered your information to our website, you will be getting a call
shortly. Be sure to let the agent know that you signed up online to get the best offers
HOME
CONSENT 1
You can save a lot of money on getting updated quotes on your Home Insurance/Renter
Insurance. If we could get you a better deal than what you currently have, would you consider it as an
option?
Are you a home owner or renter?
What type of home is it? Is it single family, multi family, duplex, townhome, condominium,
mobile? single.
Do you have home or renter's insurance currently?
If yes, what is the current carrier?
(Closing- Thank you so much for your time and someone will reach you out soon have a good day)
HEALTH-
Would you like to received quotes on health Insurance as well? (Must be yes)
CONSENT 1
If we can get you a better deal for your health insurance, would you consider it as an option?
Do you currently have health insurance? yes/no still continue to offer
How many people are on your household? 5
Are you currently Insured? yes/no
(Closing- Thank you so much for your time and someone will reach you out soon have a good day)
-REBUTTALS
IM NOT INTERESTED 1
I’m not asking you to make any changes right away in this call. we will just let you know
the rates by agents will offer you, if you see the difference with the rates you can go ahead
otherwise you can stay on what you have right now. Okay?
I’M NOT INTERESTED 2
Don’t worry were not trying to change what you have right now we're just trying to see if
we got you a better deal is that okay?
I ALREADY HAVE AN INSURANCE
I’m not asking you to make any changes right away in this call. We will have our Rate
Insurance specialist to discuss 1st on how you can save more money before making any
changes. Alright.
WHERE ARE YOU LOCATED?
we were located at Bend Oregon and we are located nationwide.
WHAT IS THE NAME OF INSURANCE COMPANY?
Our Company is Best Auto Quotes Today.com simply provides you information that
you need to make a strong comparison okay?
WHERE DID YOU GET MY INFORMATION?
We are just following up on your request online in saving money on your insurance you
must filled up online.
WHY DO YOU NEED THIS INFO?
AUTO INSURANCE SCRIPT
We need this information So that our rate insurance specialist can tailor the best
possible options on your specific needs.
CAN YOU E-MAIL ME?
Yeah not a problem, I'll send you over the email right now but in order to process it there
we have to submit the phone number when they do call you just let them know that you prefer
email okay.?
I DON’T HAVE TIME
I understand that you’re short on time, although will just take a minute of your time to
schedule someone to call you back okay.
When do they call?
Usually, the agents will call you back right away, but it can take up to a few hours.
CALL ME LATER/I’M WORKING RIGHT NOW/I’M BUSY
Let me ask you a few quick questions and I will have my associates to call you back. Is that
okay?
NO TO TCPA/ BUSY/CALLBACK- specific time.
After this call you will receive a callback from our insurance rate specialist but if are busy
at that time. you can tell them you’re prefer date and time to be callback. okay?
HOW MANY CALLS?
We have 3 to 4 agents to calling you back shortly to compete with your rates.
UNANSWERABLE QUESTION’s
I understand you may have some question’s. Don’t worry, the specialist will able to
answer any questions you may have okay?
CAN I CALL YOU BACK?
I’m dialing through a dialer system which I don’t have a direct line to be called back at,
but what I’d like to is to set up an appointment for you to speak with an insurance rate specialist
so they can provide free quote, how much you can be saving on your insurance.
(Closing- Thank you so much for your time and someone will reach you out soon have a good day)
