Installation and Configuration Guide

Updated by John Korsgaard on February 7th 2017

SDII Media
 Contents

1. Introduction ....................................................................................................................................................... 1
2. Adjust Display Settings in Windows ................................................................................................................... 2
3. Log in to GTS HelpDesk and download installation package.............................................................................. 5
4. Ru n GTS Installation Wizard ............................................................................................................................ 6
5. Running GTS for the first time ............................................................................................................................ 9
6. Select regional default configuration ............................................................................................................... 11
 GTS Installation

1. Introduction

GTS can run on Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP systems. There
are specific instructions in this user guide for each operating system.

Software Version: The instructions in this document are applicable for GTS version 3.10 or later.
Several steps in the installation process are required in this sequence:

1. Adjust Display Settings.

2 . Log in to the GTS Help Desk and download the installation package.
3. Run GTS installation wizard.
4. Running GTS for the first time
5. Select regional default configuration

IMPORTANT information if you previously have had GTS installed: You must uninstall any previous GTS
installation via ‘My Computer’ -> ‘Control Panel’ -> ‘Uninstall Programs’ prior to installing the new GTS
version. Also you will no longer need to use a GTS hardware dongle, so if you have one please be sure to
remove it before installing your new GTS, but hold on to it in a safe place in case you for some reason
ever need to revert back to dongle mode as a backup.

1
 GTS Installation

2. Adjust Display
isplay Settings in Windows
The Display Settings may need ad
djustment as GTS requires the following:
• A screen resolution of at least 1024x768 pixels.

• 32-bit color resolution.

Windows 7, 8 and 10
1. From the Start menu, sele
elect Control Panel.

2. Make sure View by is sett to Category.

3. Select Adjust Screen Ressolution under the heading Appearance and Persona
onalization.

4. Select a minimum of 102

24 x 768 in the Resolution field.

5. Click Advanced Settings.

6. Click the Monitor tab

7. Select True Color (32-bit)

bit) in
i the Colors field.
2
 GTS Installation

Windows Vista
1. From the Start menu, select Control
C Panel.

2. Make sure View by is set to Category.

C

3. Select Appearance and Persona

onalization and then Personalization.

4. Select Adjust Screen Resoluttion under the heading Personalization.

5. In the Display Settings wind

ndow, select at least 1024 x 768 in the Screen resolu
olution field and
True Color (32-bit) in the Co
olors field.

3
 GTS Installation

Windows XP
1. From the Start menu, select Control
C Panel and Display.

2. In the Settings tab, select at least 1024 x 768 in the Screen resolution field and 32-bit in the

Color Quality field.

4
 GTS Installation

3. Log in to GTS HelpDesk and download installation package

Once your account is created you can log in to the GTS Help Desk and download the
installation package:

1. Navigate to: https://gtshelp.mixana.com.

https://gtshelp.mixana.com
2. Enter your credentials and click Login button:

The username for old users originally registered on the old Help Desk system is
usually firstname.lastname and for new users only registered in the new system it is their email address.
If you ever forget your password you can click on the ‘Reset password’ link from
https://gtshelp.mixana.com/webauth/login page to activate the password recovery process.

3. After logging in you will see your User Summary. To download GTS, click the Download
button in the Active app versions section:

Note that if the green download button is not being displayed to the far right in GTS Help Desk on your
browser as shown above it may be a result of the window not being large enough. In that case just resize
the window and it should appear.

5
 GTS Installation

4. Run GTS Installation Wizard

Follow these instructions for Win
ndows 10, Windows 8, Windows 7, Vista and Wind
ndows
XP since the steps are the same.
e. TThe screen shots shown here are for Windows 7 tho
ough
the appearance of the screens for the other systems should be similar with sli
slight
variations in color and appearancce.

1. Extract downloaded .zip GTS installation package. To do so, right-click

right the file
and select Extract All. In the new window click Extract.. By default, extracted
folder will open automatically.
2. Find the file called “GTS 3-10-x-x_xx.msi”
3 with the appropriate version
number in the folder thatt you have extracted from the package that you
downloaded.

3. Open the installer by doub

uble-clicking on the file. The Welcome page displays.
s.

4 . Click Next. The installatio

on folder window displays.

6
 GTS Installation

5. The default location is prre-selected. If you want to change the location, click Browse
and navigate to the foldeer where you want GTS to be installed. Click Next.

6. To confirm that you want to proceed with the installation, click

clic Next.

7
 GTS Installation

7. Installation begins. This process takes a few minutes as GTS installs all the
required components.

8. When you get the message that the installation is complete, click Close.
Close

8
 GTS Installation

5. Running GTS for the first time

This section describes how to run GTS in dongle less mode. To enable this please be sure to
have a working internet connection because when starting the new version the first time, you
will be asked by GTS to login to the helpdesk again. This enables this GTS version to handle
feature keys automatically, so you no longer need to annually download feature keys
keys.

1. When starting the new GTS, you will see the following login screen:

2. Enter your GTS Help Desk credentials here and click Login button.

It is recommended that you activate the ‘Remember

‘Remember password’ to avoid having to do this
every time you start GTS

3. After first time login information about applied Feature Key will be prompt.

9
 GTS Installation
4. GTS will also automatically download any Settings Files that have been changed since
installation or last download.. If GTS detects that any files
iles have been updated since you
last used the software, it will alert you with this message:

It is It is important to understand that this notification is not that an upgrade of the actual GTS
version is available - but only that
th updated data files for the currently installed version are
available. You should always agree to download the update files to ensure you are working
with the correct client specific profile settings.
settings The download process may take a few minutes
depending on your internet connection or the types of files that have been updated - so don’t
restart your GTS until this process
proces is completed.

5. When
hen GTS has finished downloading, it will show a confirmation message:

10
 GTS Installation

6. Select regional default configuration

This section describes the simple procedure of applying the relevant initial regional default settings
via User Preferences profiles in GTS that enables features and default settings relevant you your
region.

This is only required the first time GTS is used after a new installation and replaces the
old ‘GTS Settings.reg’’ registry file which therefore no longer is needed.

1. Before starting to work on a new GTS installation you must go to the Settings menu under User
Preferences.

2. Then select the relevant preference profile from the drop down.
i.e. EU Default (English), AS Default (English),
(English) US Default (English) or EU Default (Hebrew).

3. Then select your relevant default target language to avoid having to select this in the GTS
Document Properties every time a new document is created.

4. Then click OK and the regional default user preferences configuration - as well as new default
target language - will be saved in the system.

5. Go to the menu 'Help' -> 'About GTS' and ensure that your usual SDI Media office has been
selected as owning office.

6. Finally click OK and restart GTS to check that the usual features are available to you.
Please be aware that if you experience problems with the display of subtitles on the screen after the new installation
you may have to make a complete restart of your PC to resolve this!

Congratulation! Now you should be ready to work on your new version of GTS.

11