ArcAir App ™

incl. PC based GMP Compliance Package BT

Operating Instructions

Configuration and Diagnostic

GMP Validation Reports
Calibration and Verification

GMP
Compliance Package

Online Monitoring
User Management
Wireless Communication
 TABLE OF CONTENTS TABLE OF CONTENTS

Welcome to the World of Hamilton Arc System ....................... 4 9 Sensor Configuration ......................................................... 24
9.1 Configure the Measurement Parameters ............................... 25
1 General Information ............................................................. 4
9.2 Configuring the Analog Interface for your
1.1 Intended Use ............................................................................. 4 Process Control System ......................................................... 26
1.2 About this Manual ..................................................................... 4 9.3 Configure the Temperature Settings of SIP / CIP Process ..... 27
1.3 Operation .................................................................................. 5
10 Communication Test .......................................................... 27
2 Liability .................................................................................. 5
11 Create and Print Validation Reports ................................. 29
3 Safety Instructions ............................................................... 6
3.1 General Precautions .................................................................. 6 12 Troubleshooting .................................................................. 31
3.2 Operation of ArcAir application .................................................. 7 12.1 Administrator mode for App blocker ...................................... 32
12.2 Getting Technical Support ...................................................... 32
4 Product Description ............................................................. 7
4.1 General Description ................................................................... 7 13 Disposal .............................................................................. 32
4.2 ArcAir Application User Interface 14 Technical Specifications .................................................... 33
and Display Description ............................................................. 9
14.1 ArcAir Application ................................................................... 33
4.3 GMP Compliance Package BT General Program Structure .... 10
14.2 GMP Compliance Software System Requirements ............... 33
5 Getting Started .................................................................... 11
15 Ordering Information .......................................................... 34
5.1 Unpacking................................................................................. 11
5.2 Overview ArcAir application and
GMP Compliance Package BT Reference List ......................... 11
5.3 Getting Started with ArcAir application ................................... 11 Hamilton Warranty
5.4 Installation Wizard GMP Compliance Package BT .................. 13
Please refer to the General Terms of Sales (GTS).
5.5 Starting the GMP Compliance Package BT ............................ 13
5.6 Connecting an ArcAir Application to
GMP Compliance Package BT ............................................... 14

6 Setup for GMP Functionality ............................................. 16 Important Note

6.1 Create User Accounts ............................................................. 16
Copyright © 2015 Hamilton Bonaduz AG, Bonaduz Switzerland. All rights reserved.
6.2 Sensor Assignment ................................................................. 17
The reproduction of any part of this document in any form is forbidden without the
7 Calibration ........................................................................... 20 express written agreement of Hamilton Bonaduz AG.
7.1 Standard Calibration ................................................................ 20 Contents of this manual can be modified without previous announcement. Technical modi-
7.2 Product Calibration .................................................................. 22 fications reserved. Greatest possible care was used on the correctness of the information in
this manual. If errors should be discovered nevertheless, Hamilton Bonaduz AG is pleased
8 Verification .......................................................................... 23
to be informed about it. Regardless of this, Hamilton Bonaduz AG cannot assume liability for
any errors in this manual or for their consequences.

ArcAir Application Operating Instructions 3

 GENERAL INFORMATION LIABILITY

Welcome to the World of Hamilton Arc System To achieve this, it will describe the features of ArcAir application and GMP Compliance Pack-
age. After reading this manual the user should be capable of installing and operating the
ArcAir application and the GMP Compliance Package BT.
Congratulations on your purchase of ArcAir application, Hamilton`s mobile solution for monitor-
ing measurement values, calibrating Arc sensors and configuring various parameters with the The manual serves the following functions:
unified user interface for pH, DO, Conductivity and ORP.
• It gives an overview of the integration and validation of the complete Arc system:
The ArcAir application can communicate wirelessly with up to 30 Arc sensors at the same time Arc sensors, cables, Arc Wi 1G / 2G Bluetooth adapter, smartphones / tablets and
parallel to the process control system interface when an Arc Wi Bluetooth adapter is connected GMP Compliance Package BT
between the VP head of an Arc sensor and the VP sensor cable.
• It explains in detail the use of the ArcAir application and the GMP Compliance Package BT
Additional to the ArcAir application, Hamilton provides a validation software GMP Compliance
Package BT that offers central management functionality of users and validation reports for
calibration, verification, configuration and communication within the GMP guidelines for all Arc
sensors. ATTENTION! Essential information for avoiding personal injury or damage to
equipment.
Hamilton would like to thank you for your purchase of ArcAir application.

NOTE: Important instructions or interesting information.

1 General Information

1.3 Operation
1.1 Intended Use
The operator of ArcAir application and GMP Compliance Package BT must be familiar with this
ArcAir application is a monitoring, configuration and calibration tool for Arc sensors based on
manual. The procedures described in this manual have been tested by the manufacturer and
the application concept of Android and iOS operation systems. The ArcAir application can be
are deemed to be fully functional. Any deviation from the procedures given here may lead to
used wirelessly for calibration, verification, configuration, validation and diagnostics on site or
malfunctions or even damages.
in a laboratory.
The additional PC software GMP Compliance Package offers central management of validation
reports and user accounts for Arc sensors within the GMP guidelines requirements.

2 Liability
1.2 About this Manual The liability of Hamilton Bonaduz AG is detailed in the document “General Terms and Conditions
of Sale and Delivery”.
This Operating Instruction Manual is designed to support the integration, operation and Hamilton is expressly not liable for direct or indirect losses arising from use of the sensors and
qualification of the ArcAir application. Arc accessories. It must in particular be insured in this conjunction that malfunctions can occur
on account of the inherently limited useful life of sensors contingent upon their relevant applica-
tions. The user is responsible for the calibration, maintenance and regular replacement of the

ArcAir Application Operating Instructions 5

 SAFETY INSTRUCTIONS PRODUCT DESCRIPTION

sensors and Arc accessories. In the case of critical applications, Hamilton recommends using 3.2 Operation of ArcAir application
back-up devices and measuring points in order to avoid consequential damages. The user is
responsible for taking suitable precautions in the event of a sensor or device failure.
When using the mobile devices and Arc sensors suitable protective clothing, safety glasses
and protective gloves must be worn, particularly when dealing with a malfunction of the sensor
where the risk of contamination from spilled liquids exists. Assembly and maintenance of Arc
NOTE: ArcAir application and GMP Compliance Package BT is not intended and sensors must be performed only by trained personnel.
specified as a 21 CFR Part 11 tool with digital signature. It is in the sole responsibility of the
operator to validate the Arc sensors, print and double sign manually the validation reports. The mobile devices and sensors must be used for its intended applications, and in optimum
safety and operational conditions.
Use only wired digital or analog connection for the process control. The Arc wireless interface is
designed for sensor monitoring, maintenance and service purposes.
Do not use solvents, strong acids, bases, or ammonia (NH3) in gaseous or any other form to
clean the mobile devices.
3 Safety Instructions Be sure not to damage the screen on the mobile devices when cleaning. Small particles of dirt
on a cloth can cause scratching. Using a new paper tissue is recommended.

ATTENTION! Read the following safety notices carefully before installing and
operating the ArcAir application and GMP Compliance Package BT.
4 Product Description
3.1 General Precautions
4.1 General Description
For safe and correct use of ArcAir application and GMP Compliance Package BT, it is essential
that both operating and service personnel follow generally accepted safety procedures as well
The ArcAir application and the GMP Compliance Package BT offer efficient and safe wireless
as the safety instructions given in this document.
communication for monitoring, validating and management of sensors.
The specifications given in the section “Technical Specification” may under no circumstances
Combining the cost savings and reliability of Arc sensors with the power, convenience and por-
be exceeded.
tability of the mobile devices, users benefit from automated standard calibrations and configura-
Cleaning, should be performed by trained personnel. Before using the mobile device in the pro- tion in the laboratory, along with product calibrations and validations in the process environment.
cess, always make sure that no process medium was in contact with the mobile device. When
The additional PC software GMP Compliance Package BT offers management functionality
using and cleaning the mobile device in process environment, it is recommended to wear safety
of validation reports for calibration, verification, configuration, communication and user profiles
goggles and gloves.
within the GMP regulatory requirements for all Arc sensors.

Please find the validation process of Arc sensors in GMP environments on the next page:

ArcAir Application Operating Instructions 7

 PRODUCT DESCRIPTION PRODUCT DESCRIPTION

4.2 ArcAir Application User Interface and Display Description

Laboratory and Production
User accounts
Sensor Communication Sensor Sensor number
& Sensor Process
Calibration Validation Verification
Configuration

Create user accounts, Perform a standard Test proper Verify sensor perfor-
upload it to the calibration in defined connection to PCS mance after process
ArcAir application calibration standards
Verify signal Ensure accuracy Operator level
Optional: Assign Arc Ensure accuracy of accuracy to the PCS of the measurement
sensors to users measurement according the
process specification Sensor panel
Primary sensor
Configure the sensor measurement
according to the value and
requirements of the parameter name
process EASY

Temperature
FERM
FOOD
ARC
120

PCS
Status symbol
for sensor
Sensor ID
green: no warn-
PCS ings, no errors
yellow: at least
one warning or
error active
Fermentation ArcAir mobile
red: no wireless device panel
connection to
the sensor

Tools
View
Configuartion Calibration Communication Verification Configuration,
(Display read only
Report Report Report Report calibration and
information)
reporting menu

Figure 2: The ArcAir application showing the main screen

Office
Figure 1: Sensor validation process within the GMP guidelines requirements

ArcAir Application Operating Instructions 9

 PRODUCT DESCRIPTION GETTING STARTED

4.3 GMP Compliance Package BT General Program Structure 5 Getting Started

Main menu Mobile device Upload / Download button This chapter gives a description of the ArcAir application, the GMP Compliance Package BT
connection status and of the principles and theory that lie behind its use with other components in the Arc system.

5.1 Unpacking

1 Carefully unpack the mobile device and Arc Wireless Converter Bluetooth
2 Inspect the package and all components for shipping damages or missing parts

5.2 Overview ArcAir application and

GMP Compliance Package BT Reference List

Component / Sofware Ref

ArcAir Application AppStore / PlayStore
Arc USB Power Cable 243490-01 or 243490-02
GMP Compliance Package www.hamiltoncompany.com
Arc Wireless Converter Bluetooth 243499

5.3 Getting Started with ArcAir application

The Hamilton ArcAir application is easy to set up and convenient to use as a configuration and
Select, add or create Login area with user calibration tool for Hamilton Arc sensors.
new database name and password
The following steps describe the setup procedure for wireless-connection:
Figure 3: The GMP Compliance Package BT showing the login screen in the foreground and main screen in the 1 Switch on your mobile device and set up a new or existing user account for
background
AppStore or PlayStore

ArcAir Application Operating Instructions 11

 GETTING STARTED GETTING STARTED

2 Download the ArcAir App from the AppStore or PlayStore 5.4 Installation Wizard GMP Compliance Package BT

AppStore > PlayStore >

The installation wizard guides you through the installation of the GMP Compliance Package BT.
1 You require administrator rights to install the GMP Compliance Package BT

2 Download the ZIP file “GMP Compliance Package BT” from the Hamilton webpage
www.hamiltoncompany.com (search for GMP Compliance Package BT)
3 Connect one of the Arc sensors with the power supply, e.g. by using the Arc USB
Power Cable on a standard USB port 3 Unpack the downloaded ZIP file

4 Plug either an Arc Wi 1G or 2G adapter BT between the Arc sensor and the Arc 4 Install the “GMP Compliance Package BT” by double clicking “setup.exe” and
USB Power Cable follow the instructions on the screen

5 Switch on the mobile`s Bluetooth connection and launch the ArcAir application. The 5 With successful installation of the GMP Compliance Package BT the driver for the
ArcAir application recognizes and displays the connected sensors automatically. Arc Wireless Converter BT is installed automatically
6 Plug your Arc Wireless Converter BT to the USB port of your computer.

Bluetooth 4.0 Bluetooth 4.0 NOTE: Use the “Found new Hardware” Wizard to install the drivers saved on the
Arc Wi Adapter
BT for wireless computer under Windows® XP.
functionality

Cable for
power supply
5.5 Starting the GMP Compliance Package BT
VP8 connector

Arc sensor 1 Make sure that the GMP Compliance Package BT has been installed on your
computer as specified in the installation instructions “Installation wizard GMP
Compliance Package BT”

Figure 4: Hamilton pH Arc sensor, with Figure 5: Wireless Connection to mobile devices 2 Make sure that Arc Wireless Converter BT is connected to a USB port of
Arc Wi Adapter BT and cable your computer
3 Start the GMP Compliance Package BT by clicking on the desktop icon
Arc Sensor Communication with ArcAir Application 4 If you are starting GMP Compliance Package BT for the first time:
Sensor communication with an ArcAir application is always digital. The wireless technology A) Create New Database
(requires an Arc Wi BT adapter mounted on the sensor) is suitable for process environments. B) Log in with Admin and password “1111”
C) Define your standard sensor password for operator level S under settings
Up to 30 sensors can be wirelessly connected to the ArcAir application at the same time.
5 Add an existing database, create a new database or continue with the
current database
6 Select your user name and enter your password

ArcAir Application Operating Instructions 13

 GETTING STARTED GETTING STARTED

7 The GMP Compliance Package BT user interface that opens reflects the rights that
have been assigned to you
Bluetooth 4.0
3

NOTE: If you forgot your password for logging in, please contact your GMP 1 4
Compliance Package BT administrator.

2
ATTENTION! Please change the default operator level password S to your
personal sensor password. It protects your sensor against other users with
other mobiles.

5.6 Connecting an ArcAir Application to the

GMP Compliance Package BT Figure 7: Setup with GMP Compliance Package BT and ArcAir application

1 PC with Software “GMP Compliance Package BT”

1 Switch on your mobile device and start the ArcAir application
2 Arc Wireless Converter Bluetooth connected to the USB port
2 Select the settings icon and click on “Transfer mode”
3 Arc sensor connected to an Arc Wi Adapter BT
3 Plug the Arc Wireless Converter BT to a USB port of your computer
4 Smartphone or Tablet with ArcAir application
4 Start the GMP Compliance Package BT and log in
5 Select the computer name on the ArcAir application

Figure 6: How to connect ArcAir application to the GMP Compliance Package BT

ArcAir Application Operating Instructions 15

 SETUP FOR GMP FUNCTIONALITY SETUP FOR GMP FUNCTIONALITY

6 Setup for GMP Functionality 9

6.1 Create User Accounts

6

1 Start GMP Compliance Package BT by clicking on the desktop icon

2 Login with Admin (default password is “1111”)
3 Follow the instruction of Chapter 5.6 Connecting an ArcAir application to the 7

GMP Compliance Package BT

4 Select “User management” in the main menu
8
5 Click the “Add” Button on the lower left side of the screen for opening the user editor
6 Select the specific rights for the user and enter the user information and password
into the fields
7 Define whether the user is an admin of the GMP Compliance Package BT
8 Click “OK” to save the user into the database
9 Click “Upload users” for uploading all users in the list to the ArcAir application 5

10 Disconnect the ArcAir application from the GMP Compliance Package BT by Figure 8: Create user accounts and upload users to the ArcAir application
pressing the back button
11 Your ArcAir application will automatically switch to the Login screen
NOTE: Up to sixteen users can be created in the GMP Compliance Package BT.

11
6.2 Sensor Assignment

Sensor assignment offers the functionality to assign sensors to users. Only assigned sensors
are visible to the corresponding user in the ArcAir application. If no sensor is assigned to the
user, all sensors are visible.
In order to fill the sensor list in the GMP Compliance Package BT the sensors saved in the ArcAir
application have to be downloaded to the GMP Compliance data base. Once the sensor list
from the ArcAir application has been imported to the GMP Compliance data base, the sensors
can be assigned to users.

ArcAir Application Operating Instructions 17

 SETUP FOR GMP FUNCTIONALITY SETUP FOR GMP FUNCTIONALITY

The following steps describe how to import the sensor list: The sensor assignment is performed in the GMP Compliance Package BT. Follow the steps
below to assign now the scanned Arc sensors to users:
1 Check that all Arc sensors in your environment are connected to Arc Wi Bluetooth
adapters and power supplies 1 Start the GMP Compliance Package BT
2 Switch on your mobile device and start the ArcAir application 2 Select a user with administrator rights and enter the password to login
3 Select a user with administrator rights and enter the password to login 3 Info on the GMP Compliance Package BT will show: ‘Connected with: Computer
4 A list of available Arc sensors appears. The sensor list is saved automatically in the name’
background 4 Select “Sensor assignment” in the main menu
5 Select “Settings icon” and press “Transfer Modus” 5 Assign all Arc sensors to appropriate user names by clicking the check boxes
6 Select your computer to establish a connection to the GMP Compliance Package BT 6 Complete the sensor assignment to users and press “Save”
7 Select “Sensor assignment” in the main menu 7 Go to the “User management” and click “Upload users” to update the user
8 Download the sensor list from the ArcAir application by clicking the “Download information on the ArcAir application
sensor list” button 8 Disconnect the ArcAir application from the GMP Compliance Package BT
9 Login with your user account to get to the sensor list
10 Only the Arc sensors assigned to the currently logged in user will be displayed

Figure 9: Sensor list transfer to GMP Figure 10: Sensor assignment view
Compliance Package BT

ArcAir Application Operating Instructions 19

 CALIBRATION CALIBRATION

9 After a successful calibration the calibration data will be saved in the mobile device
NOTE: The assignment can only be performed with the administrator account on memory. In chapter 11 Create and Print Validation Reports, it is described how to
the GMP Compliance Package BT or users with administration rights. export the data to the GMP Compliance Software and how to generate the
calibration reports

NOTE: Up to 30 sensors can be wirelessly connected to the ArcAir application at

the same time in the same environment.

NOTE: Up to 40 sensors can be assigned to a specific user.

7 Calibration
The Arc sensors offer two kind of sensor calibrations: automatic standard calibration and
product calibration. The automatic standard calibration and the product calibration may be
performed using the ArcAir application.

7.1 Standard Calibration

The following steps describe the standard calibration procedure:

1 Plug the Arc Wi Sensor Adapter BT between the Arc sensor and the sensor
cable or to a sensor power cable provided by Hamilton Figure 11: Perform an Arc sensor calibration with the ArcAir application

2 Turn on your mobile device and start the ArcAir application

3 Select your User ID, enter the password and press “Enter” NOTE: Please ensure that after calibration, the data is downloaded to the GMP
4 After login, the ArcAir application recognizes and displays the connected and Compliance Software.
assigned sensors automatically
5 Select the sensor to calibrate and press “Tools”
6 Go to “Calibration” and select “Sensor calibration” ATTENTION! Hold the sensor for at least three minutes under stable conditions
to ensure a good calibration.
7 Select the calibration point 1 or 2 and press “OK”
8 Follow the instructions on the screen

ArcAir Application Operating Instructions 21

 CALIBRATION VERIFICATION

NOTE: If you forgot your password for logging in, please contact your GMP
8 Verification
Compliance Package BT administrator.
The following steps describe the verification procedure:
1 Plug the Arc Wi Adapter BT between the Arc sensor and the sensor cable
An explanatory video clip is provided in the Hamilton Bonaduz channel on or to a sensor power cable provided by Hamilton
www.youtube.com/HamiltonBonaduzAG
2 Turn on your mobile device and start the ArcAir application
3 Select your User ID, enter the password and press “Enter”

7.2 Product Calibration 4 After startup, the ArcAir application recognizes and displays the connected sensors
automatically
5 Select the sensor to verify and press “Tools”
A product calibration is performed as follows:
6 Go to “Verification”
1 Plug the Arc Wi Adapter BT between the Arc sensor and the sensor cable
or to a sensor power cable provided by Hamilton 7 Follow the instructions on the screen

2 Turn on your mobile device and start the ArcAir application 8 After a successful verification the verification data will be saved in the mobile device
memory. In chapter 11 Create and Print Validation Reports it is described how to
3 Select your User ID, enter the password and press “Submit” export the data to the GMP Compliance Package BT and how to generate the
4 After startup, the ArcAir application recognizes and displays the connected and verification reports
assigned sensors automatically
5 Select the sensor to calibrate and press “Tools”
6 Go to “Calibration” and select “Product calibration”
7 Follow the instructions on the screen
8 If the product calibration was successful an info symbol is displayed on the top
right as long as the product calibration is active

NOTE: If you forgot your password for logging in, please contact your GMP
Compliance Package BT administrator.
Figure 12: Perform an Arc sensor verification with the ArcAir application

An explanatory video clip is provided in the Hamilton Bonaduz channel on

www.youtube.com/HamiltonBonaduzAG NOTE: Please ensure that after verification, the data is downloaded to the GMP
Compliance Software.

ArcAir Application Operating Instructions 23

 SENSOR CONFIGURATION SENSOR CONFIGURATION

9.1 Configure the Measurement Parameters

ATTENTION! Hold the sensor for at least three minutes under stable conditions
to ensure a good verification.
For configuration of measurement parameters navigate to
Configuration > Sensor configuration > Measurement

NOTE: If you forgot your password for logging in, please contact your GMP
Compliance Software administrator.
Parameter Name Description Default Value Configuration
Measuring point The user can define a sensor 242111-1234 Optional
name for better identification
An explanatory video clip is provided in the Hamilton Bonaduz channel on
of the measuring point
www.youtube.com/HamiltonBonaduzAG
Measurement Unit This is the measurement’s pH: pH Required
physical unit oDO: %vol.
ORP: mV
eDO: %vol.
COND: μS/cm

9 Sensor Configuration T unit

This is the
temperature’s
K
°F
Required

physical units °C

Configuring the Arc sensor parameters:

1 Plug the Arc Wi Adapter BT between the Arc sensor and the sensor cable
or to a sensor power cable provided by Hamilton
NOTE: For configuration of the advanced measurement parameters navigate to
2 Turn on your mobile device and start the ArcAir application Configuration > Sensor configuration > Advanced > Measurement configuration.
Make sure that the measurement parameters are set correctly for your process.
3 Select your User ID, enter the password and press “Submit”
4 After startup, the ArcAir application recognizes and displays the connected sensors
automatically
5 Select the desired sensor, press “Tools” and go to “Configuration”
6 Select “Sensor configuration”

ArcAir Application Operating Instructions 25

 SENSOR CONFIGURATION COMMUNICATION TEST

9.2 Configuring the Analog Interface for your 9.3 Configure the Temperature Settings of SIP / CIP Process
Process Control System
For configuration of the SIP/CIP settings navigate to
For configuration of the analog interface navigate to Configuration > Sensor configuration > Advanced > CIP/SIP definition
Configuration > Sensor configuration > Analog output 1/2

Parameter Name Description Default Value Configuration

SIP process User defined temperature Temp. min: 120°C Recommend
Parameter Name Description Default Value Configuration
definition range for SIP Temp. max: 130°C default
Interface Mode The output of the 4-20mA 4-20mA linear Optional Time: 20min parameter
interface is a function of
CIP process User defined temperature Temp. min: 80°C Recommend
the value of the
definition range for CIP Temp. max: 100°C default
measurment variable
Time: 20min parameter
Measurement Define the measurement Optional
CIP correction Fix offset (phase shift in degrees) Off Recommend
variable that controls the
(Only optical which corrects a CIP driven default
4-20 mA current
DO sensors) sensor shift. It may be used where parameter
Value at 4mA Measurement value 0%-vol Must, application dependent the CIP process is reproducible
for 4mA output (example)
Value at 20mA Measurement value 62.85-%vol Must, application dependent
for 20mA output (example)
An explanatory video clip is provided in the Hamilton Bonaduz channel on
Mode in event Current output mode No output Recommend default
www.youtube.com/HamiltonBonaduzAG
of warning in case of warnings parameter
Mode in event Current output mode Continuous Recommend default
of errors in case of errors Output parameter
Output current Current output 3.6 mA Recommend default NOTE: To create a configuration report please navigate to “Configuration report”.
for warning in case of warnings parameter All data from the sensor is read out and stored in the configuration report.
Output current Current output 3.6 mA Recommend default
for error in case of error parameter
Output current Current output in case 3.6 mA Recommend default
T out of range of temperature out of limit parameter

10 Communication Test

The following steps describe the communication test procedure to the process control system:
1 Plug the Arc Wi Adapter BT between the Arc sensor and the sensor cable
or to a sensor power cable provided by Hamilton
2 Turn on your mobile device and start the ArcAir application

ArcAir Application Operating Instructions 27

 COMMUNICATION TEST CREATE AND PRINT VALIDATION REPORTS

3 Select your User ID, enter the password and press “Submit”
11 Create and Print Validation Reports
4 After startup, the ArcAir application recognizes and displays the connected
sensors automatically
5 Wait until your assigned sensors are displayed 1 Start GMP Compliance Package BT by clicking on the desktop icon
6 Select the sensor to verify and press “Tools” 2 Login with your current user name and password
7 Go to “Communication validation” 3 Select the database
8 Follow the instructions on the screen 4 Follow the instruction of Chapter 5.6 “Connecting a ArcAir Application to the
9 After successful validation, the validation data will be saved in the mobile device GMP Compliance Package BT”
memory. In Chapter 11 Create and Print Validation Reports it is described how to 5 Select “Reports” in the main menu
export the data to the GMP Compliance Package BT and how to generate the
validation reports 6 Verify that the mobile device is connected to the GMP Compliance Package BT

7 Click “Download” and all reports saved in the ArcAir application will be
downloaded to the GMP Compliance Package BT
8 New reports will be displayed in bold type
9 Double click or select and click “View” on one of your reports
10 A separate window opens showing the selected report
11 Verify that sensor data in the report is correct
12 Click “Print”
13 Double sign the reports in the signature field
NOTE: Please ensure that after validation, the data is downloaded to the GMP
Compliance Software.

NOTE: All reports downloaded to the GMP Compliance Package BT will be auto-
matically deleted from the mobile device memory.
NOTE: If you forgot your password for logging in, please contact your GMP
Compliance Package administrator.

An explanatory video clip is provided in the Hamilton Bonaduz channel on

www.youtube.com/HamiltonBonaduzAG

ArcAir Application Operating Instructions 29

 CREATE AND PRINT VALIDATION REPORTS TROUBLESHOOTING

12 Troubleshooting
Calibration Report
Report ID 67
Hamilton / Marketing Validation Date June 27, 2014 11:56 AM The Arc sensors provide a self-diagnostic functionality to detect and identify the most common
malfunctions. All Arc sensor interfaces, both analog 4-20 mA and digital Modbus, may provide
General Information
warning and error messages. The analog 4–20 mA interface can be configured according to
User Company
the NAMUR recommendations to indicate an abnormal event (See Arc sensor manual). Use the
User ID 24 Company name Hamilton
First name Jahir Street Via Crusch 8 ArcAir application for monitoring the sensor status and for troubleshooting. The following types
Last name Kololli ZIP/City 7402 Bonaduz
Organisation Marketing Country Switzerland of messages are provided by the self-diagnosis function.
Sensor Information
Name Visiferm DO Workorder number 1388546 Quality indicator 100 %
Part number 242163/00 Workorder date 2010-02-26 Operating hours 1420.98 h
Serial number 2030 Status Warnings / Error ok Measuring point 242163-2030 Indicator status What does it mean?
a-Length 120 Firmware version ODOUM042
The connectivity to the sensor is OK. The sensor is running
Calibration Data
correctly and has no warnings and errors.
Calibration Point zero oxyge Calibration Point dissolved oxygen Calibration Settings
Status symbol on the ArcAir
Status Calibration successful
Status Calibration successful
Stability drift DO 0.05 °/min
Value 0 %-sat Value 20.95 %-vol Stability drift temp. 0.05 K/min application for a sensor is green
Temperature 24.93 °C Temperature 26.05 °C
Numbers of calibration 17 Numbers of calibration 49 The connection to the sensor is OK. However, the sensor
Operating hours 261.97 h Operating hours 1420.98 h
Atmospheric pressure 1013 mbar Atmospheric pressure 1013 mbar
indicates some error or warning. To analyze the problem,
Salinity 0 mS/cm Salinity 0 mS/cm Status symbol on the ArcAir go to “Configuration > Sensor status”.
Data DO 0 mbar Data DO 205.14 mbar
Data phase 70.75 ° Data phase 39.37 °
application for sensor is yellow
Calibration Coefficients at 25°C
Phase in zero Oxygen 70.744 ° Stern-Volmer 0.022
The ArcAir application lost connection to the sensor due to
one of the following reasons:
Status symbol on the ArcAir • The wireless signal strength is low.
Signature 1: Signature 2: application for sensor is red • The Arc Wi Adapter BT has been removed from the sensor.
• The Arc sensor electronics is defective.
VisiFerm calibrated in air Date: Date:
In the first case, move closer to the sensor of interest.
Page 1 of 1 In addition, the latter cases are indicated by a blinking red light
on the corresponding Arc Wi Adapter BT.

Figure 13: Example of a Calibration report

NOTE: Errors cannot be ignored and a corrective action is immediately necessary.

An explanatory video clip is provided in the Hamilton Bonaduz channel on
www.youtube.com/HamiltonBonaduzAG
NOTE: Warnings can be ignored but the warning will be displayed continuously until
the corrective action is successfully completed.

ArcAir Application Operating Instructions 31

 DISPOSAL TECHNICAL SPECIFICATIONS

NOTE: For additional information about the Arc sensor status and their diagnostics
14 Technical Specifications
features refer to the Arc sensor operation instruction manual and Arc programmer`s
manuals.
14.1 ArcAir Application

The following hardware and system requirements must be met when installing the ArcAir
12.1 Administrator mode for App blocker application.

On Hamilton pre-configured mobile devices an app blocker application is installed. The App
Operating system Android 4.3 and higher
blocker administrator mode gives you access to the Android user interface of the mobile and iOS 6.0 and higher
system functionality. To access the administration mode a password is required for the applica-
Device Interface Require Bluetooth 4.0
tion (Default Password 1234). The Password can be changed by entering the default password,
open App blocker > Left menu > Settings > Unlock Settings. Compatible to iPhone 4s and higher, iPad 3 and higher, iPod touch 5 and higher
Samsung Galaxy S3 and higher
Ex Devices View Ex Mobile, Smart-Ex 01, Tab-Ex 01

12.2 Getting Technical Support

If a problem persists even after you have attempted to correct it, contact Hamilton`s Customer 14.2 GMP Compliance Software System Requirements
Support: Please refer to the contact information at the back of this manual.

The following system requirements must be met when installing and using the GMP
Compliance Package.

13 Disposal
Operating system Windows XP Service Pack 3) (32 bit)
Windows 7 Service Pack 1) (32 and 64 bit)
The design of Hamilton products optimally considers environmental compatibility. In Microsoft .NET Framework 4
accordance with the EC guideline 2002/96/EG Hamilton devices that are worn out
Rights Administrator rights for installation
or no longer required must be sent to a dedicated collection point for electrical and
electronic devices, alternatively, must be sent to Hamilton for disposal. Devices must not be sent Processor Minimum clock rate 1GHz
to an unsorted waste disposal point. Free hard disk space Minimum 100 MB for the program and database
Free space for data 1 MB per approx. 1’000 validation reports
USB port One Type A USB port or better USB 2.0
Software XPS Package (only for XP)

ArcAir Application Operating Instructions 33

 ORDERING INFORMATION ORDERING INFORMATION

15 Ordering Information
Ref Product Name
243460 Arc Wi 1G Adapter BT
Description: The Arc Wi 1G Adapter BT provides the wire-
The following parts for Hamilton are available.
less communication between the Arc sensors and mobile
devices via Bluetooth 4.0.

Download the ArcAir application from the AppStore and PlayStore.

Ref Product Name

243470 Arc Wi 2G Adapter BT
Description: The Arc Wi 2G Adapter BT expands the
AppStore > PlayStore >
functionality of Arc sensors by providing wireless communica-
tion for local monitoring in parallel to two robust 4-20 mA
signals, and it simplifies sensor connection to the PCS with an
additional galvanic isolator for an enhanced signal quality.

Ref Product Name

243499 Arc Wireless Converter BT
Description: Designed for wireless communication between
ArcAir application, GMP Compliance Package and HDM.

Ref Product Name

243688 View Ex Mobile Package
Ref Description
Description: The View Ex Mobile Package includes
243490-01 Arc USB Power Cable for Arc Wi 1G BT Innovation 2.0 smartphone with installed HDMmobile
243490-02 Arc USB Power Cable M12 - 8 for Arc Wi 2G BT application, power supply cable, iSafe Safety Instructions
and Quick Guide and Hamilton HDMmobile Quick Guide.

ArcAir Application Operating Instructions 35

 ORDERING INFORMATION NOTES

Ref Product Name

243690 Arc View Mobile
Description: The Arc View Mobile is based on the Samsung
Galaxy Tab Active tablet and comes pre-configured with the
ArcAir application, app blocker application, power supply
cable, instruction manual and Hamilton quick guide.

Additional information
For additional information about the Arc sensors and their features (for example, sensor perfor-
mance, sensor diagnostics and connection options) refer to the Arc product brochure, applica-
tion notes, technical notes and sensor certificates.
Up to date drivers, software, support information and information about other Hamilton products
can be found at our website: www.hamiltoncompany.com

ArcAir Application Operating Instructions 37

NOTES NOTES

ArcAir Application Operating Instructions 39

 © 2015 Hamilton Bonaduz AG. All rights reserved.
624871/00 — 07/2015

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