Establishing a new Convenience Store at Barangay Crossing Pulupandan
Business Plan
IN PARTIAL FULFILLMENT OF THE SUBJECT
Entrepreneurial Management
Abaring, Abygail
Acuyan, Cherry Mae
Arroyo, Mary Queen
Bordan, Athena Leila
Cabinay, Merryl Joy
Jordan, Ma. Trixie
MARCH 2023
IV. Industry Profile and Overview
A. Market Analysis
1. Industry Analysis
The global convenience stores market size was valued at USD 2.12 trillion in
2021 and is expected to grow at a compound annual growth rate (CAGR) of 5.6%
from 2022 to 2028. Strong economic growth in emerging markets, increased
population density in urban areas, expanding investments in the retail business in
developing nations, and rising popularity of the franchising idea all contributed to
the growth of the market. Extrapolate such a figure by assessing the size of the
market in the entire country and then applying the figure to the local population.
Major players operating in this market are offering various advantages such as
partnership & acquisition. The acquisition is made to increase its strong presence
in the grocery segment. Some of the prominent players in the global convenience
stores market include:
• Casey’s General Stores, Inc.
• Alimentation Couche-Tard Inc.
• Murphy USA Inc.
• Parkland Corporation
• 7-Eleven
• Alibaba Group Holding Limited
• Amazon.com, Inc.
• Family Mart
• OXXO (FEMSA)
• Lawson Inc.
Convenience stores have always sought to make life easier for the consumer.
Convenience stores enhance convenience by offering expanded services through
online ordering, curbside pickup, and delivery. Some stores differentiate
themselves by offering private-label options. Convenience stores are
neighborhood stores and some operators are tapping into that by developing into
neighborhood hubs. These c-stores spotlight local produce, baked goods, coffee,
and beer. Some even host social events to draw in people who live nearby.
Convenience stores have amped up their food offerings. With their selections of
prepared and made-to-order foods, some convenience stores’ food quality is on
par with quick-service restaurants.
2. Environmental Analysis
Different markets have various norms or environmental requirements, which
might have an effect on an organization's profitability elsewhere. States frequently
have different liability and environmental regulations even within the same
nation. For example, in the United States, Florida and Texas have different
liability laws in the event of accidents or ecological emergencies. Similar to this,
many European nations offer substantial tax incentives to businesses engaged in
the renewable energy industry.
Before entering new markets or starting a new business in existing market the
firm should carefully evaluate the environmental standards that are required to
operate in those markets. Some of the environmental factors that a firm should
consider beforehand are:
• Weather
• Climate change
• Laws regulating
• Environment pollution
• Air and water pollution
• Regulations in Class Pend industry
• Recycling
• Waste management in class Pend sector
• Attitudes toward “green” or ecological products
• Endangered species
•Attitudes toward and support for renewable energy
B. Outlook for the Future
Convenience stores as ecommerce assets. Convenience stores serve as
good pick-up or delivery anchor points for e-commerce operations.
Remedies for rising costs. Rising costs for labor in particular will play a
significant role in future automation attempts.
V. Competitor Analysis
A. Existing Competitor
1. Who are they?
Direct and indirect competitors: understanding and analyzing competition is critical
for businesses that want to stay relevant and successful in their industries. Direct
competition is any company that provides the same product or service as you,
whereas indirect competition is any company whose products or services differs from
yours but may satisfy the same need and achieve the same goal.
2. Competitor’s Strengths
Product availability
Large product range
Sells similar products and service
Products are of comparable quality, value, and price point
Has the same ideal customer
3. Competitor’s Weakness
Limited market reach
Sells different products and services from the same category
Products may be at a different price point, but could serve as a substitute
Meets the same need for the customer
B. Potential Competitor’s
1. Who are they?
Direct and indirect competitors: direct competition is any company that
provides the same product or service as you, whereas indirect competition is any
company whose products or services differs from yours but may satisfy the same
need and achieve the same goal.
2. Impact on the business if they enter
Direct competitors frequently create a more difficult competitive environment
because they not only serve the same market but also provide similar products or
services. In contrast, indirect competitors have an impact on a company's market
share but aren't as dangerous to its customer base as direct competition. They provide
different products while meeting the same general need.
Businesses that compete directly face the same market conditions, strengths,
weaknesses, threats, and opportunities. Indirect competitors do not always face the
same challenges as direct competitors. They may only compete for the same set of
customers.
VI. Business Strategy
A. Company Objectives
1. Marketing Aspect
Building Sales and Profits- The major objective of our store is to sell products
and earn the highest profits possible but also helping people to be more
convenient to them.
Our Convenience store serve the entire purchasing population of its
geographical area but focuses on customers who need to purchase items
outside of normal working hours such as swing shift employees and quick
shoppers looking for snacks and related items.
2. Management Aspect
Optimize resources- we will create the ability to increase profits by reducing
the ratio of resource costs to profits.
Promote personal development- we will be providing opportunities such as
seminars, mentorship programs, training resources and internal promotions
allow our employees to develop new skills .The personal development and
growth of employees can also contribute to the growth, quality and efficiency
of work produced and can help management achieve multiple objectives
simultaneously.
Maintain quality- maintaining the quality standards necessary for the business.
The team collaborates with employees to create, implement and maintain
quality.
3. Operational Aspect
Quality- our Store emphasizes product uniqueness to attract customers and
encourage them to spend more money. So, it is almost impossible to attract
them to buy the product without superior quality.
Response speed- our store will ensure goods are available when customers
need them. In addition, our store also be present when customers need
assistance with post-purchase services.
An environmentally friendly business- transforming into an environmentally
friendly business will create a positive corporate image, which in turn will
impact the company’s sales in the long term. So we will ensure that our
convenience store is an environment friendly business.
4. Financial Aspect
Our early projections show more profit than is realistic. We expect to revise regularly
to manage cash flow based on realistic expectations for the short term, not the long
term projections. The advantage of handling projections this way is that it allows a
cushion for the real expenses as they occur. We will be less profitable, but with
enough resources to grow and prosper.
B. SWOT Analysis
1. Strength
Always viewed as necessities are food and small home goods because the general
public needs these products, convenience stores are very safe small business
investments. A new convenience store can open with comparatively little money.
Convenience stores offer their owners a highly predictable stream of income once
they are established. There aren't many obstacles to entry for this kind of firm. A
convenience store proprietor must choose a prominent retail location. Once one is
sourced, it provides a tremendous amount of marketing strength for the business.
2. Weakness
Convenience stores problem is that they always compete with other places that are
comparable. This industry has recently developed, and there are no major advances
that will allow one location to stand out from a competitor's location. A convenience
store's weaknesses can be classified as qualities it lacks or in which its competitors
are better.
3. Opportunities
By offering more things for purchase, convenience businesses are able to increase
their earnings. Many business owners create a section of their establishment that
serves specials for breakfast and lunch that are freshly prepared. This can
significantly boost a convenience store's earnings. Many owners of convenience
stores aim to open additional stores in addition to increasing sales at their current
location. These companies have a huge foundation of tangible assets and generate
very predictable streams of income; therefore, banks are nearly always prepared to
lend to them. Some business owners look to purchase profitable, operating
convenience stores.
4. Threats
Competitive issues are the main recurring problem for convenience store businesses.
Any firm may face risks in the form of elements that could harm its operations.
Threats can come from a variety of sources, including increased rival activity, shifting
governmental priorities, alternative goods or services, etc.
C. Competitive Strategy
1. Cost Leadership
Cost leadership strategy involves gaining a competitive advantage by lowering the cost. Cost
leadership is the main generic strategy that Convenience store uses in various consumer markets.
How Convenience store uses a cost leadership strategy?
The primary objective of using this strategy is to preserve the market leadership position
through efficient value chain management.
This strategy allows Convenience store to expand the market share by targeting the
middle class, which makes the largest proportion of overall consumer market mix in most
of the countries. Middle class consumers generally place high importance to the pricing
factor and cost leadership is the best strategy to cater the needs of this consumer segment.
Convenience store focuses on affordability and easy accessibility of its produce across
the globe, which leads towards high brand awareness and high sales growth and provides
a strong competitive advantage basis.
Convenience stores usually offer discounts and coupons in addition to charging cheap prices by
reducing production costs and maximizing supply chain efficiency to meet sales goals and
combat competition from their nearest rival. These discount and promotional efforts hope to
boost brand recognition and boost consumer spending. Numerous advantages of the cost
leadership strategy for convenience stores have been discussed, including rapid brand
recognition, customer base growth, consumption promotion, and the achievement of sales targets
by focusing on the accessibility and affordability of products. Although cost leadership is
emphasized as the primary strategy in the analysis of convenience store competitive advantage
strategies, the company also uses the differentiation strategy in conjunction with cost leadership
to lay the groundwork for a long-lasting competitive advantage in the fiercely competitive global
consumer market.
2. Differentiation
How Convenience store uses differentiation strategy?
The adoption of differentiation as a secondary generic strategy allows Convenience store to
expand the customer base by emphasizing over the unique product features. The strategic goal of
the convenience store utilizing this tactic is to stand out by integrating innovation and addressing
the consumers' expanding health concerns. For instance, a convenience shop expanded its
product line after researching consumers' shifting preferences to set it apart from rivals and
broaden the range of prospects available in the sector. Convenience stores have developed a solid
and devoted client base thanks to their distinctiveness and cost leadership.
Convenience stores position their product choices to differentiate themselves from competing
options using differentiation generic approach. Being an established, seasoned brand, the
business employs difference as a technique to lessen competition from other companies. A
significant amount of money is spent on marketing, advertising, and celebrity endorsements
solely to set the convenience store apart from competing companies. In the company's marketing
and communication initiatives, distinguishing characteristics including extensive experience, the
oldest brand, and significant global presence are emphasized.
In addition to these, the brand logo is employed to establish the basis for distinctiveness.
Consumers' perceptions of the brand are positively shaped by its distinctive and distinctively
unique logo. Although the brand has experienced numerous changes, its core has stayed constant,
which also acts as a potent differentiator. The organization also provides a wide range of flavors
to meet the diverse palate requirements of customers. It uses innovation as a tool to offer
differentiated augmented services that may delight the customers and increase their preference of
Convenience store over other brands.
3. Focus Strategies
Focus is the third generic competitive strategy that encourages companies to concentrate their
resources on expanding the narrowly targeted segments. When companies adopt the focus
strategy, they serve market segments and base their competitive advantage on niche marketing.
How Convenience store uses focus strategy?
Convenience stores use the focus strategy to provide the highest value while also keeping costs
down. By meeting a particular market segment’s need at the most affordable cost, the low-cost
focus method is used. While the best value focus strategy emphasizes the flavor, size, and design
of the product that may most effectively meet the demands and requirements of the clients.
Convenience stores adjust their branding strategies and implement ongoing modifications to
product design and packaging by concentrating on product qualities to meet the psychological
expectations of their customers and maximize value for money.