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EHTOPTHZ
FILED
‘Superior Court of California,
BSuniy of Los Angeles
JAN 02 2024
‘avid W.Slayon, Exectve Ofte of Cout
By: A. Morales, Deputy
SUPERIOR COURT OF THE STATE OF CALIFORNIA
FOR THE COUNTY OF LOS ANGELES.
AMY NEVILLE; AARON NEVILLE; JAIME,
PUERTA; MARIAM HERNANDEZ; CINDY
CRUZ-SARANTOS; BRIDGETTE
NORRING; JAMES MCCARTHY;
KATHLEEN MCCARTHY; SAMANTHA,
MCCARTHY; MATTHEW CAPELOUTO;
CHRISTINE CAPELOUTO; PERLA
MENDOZA; SAMUEL CHAPMAN; DR.
LAURA ANN CHAPMAN BERMAN:
JESSICA DIACONT; E.B.; AND P.B.,
Plaintiffs,
v.
SNAP, INC.,
Defendant.
Case No.: 22STCV33500
ORDER SUSTAINING IN PART AND
OVERRULING IN PART DEFENDANT'S
DEMURRER TO PLAINTIFFS’ SECOND
AMENDED COMPLAINT
Hearing Date: October 18, 2023
Hearing Time: 11:00 a.m.
Dept.: 7
Plaintiffs assert’ that the conduct of defendant Snap, Inc. ("Snap"), a social media
company, has resulted in the foreseeable deaths of (and a serious personal injury to) their
children. The law of the State of California provides, or should provide, them with a
* Six other cases, asserting similar claims, are related, and assigned to this
department.£OTOPTHT
remedy for their alleged losses, they say. Snap disagrees. Snap claims that none of
plaintiffs’ allegations, even if true, constitute a “cause of action.” Alternatively, Snap
claims that for one or more other reasons apparent from the face of plaintiffs’ operative
complaint, their lawsuit should be dismissed. Now before the court is Snap's demurrer to
the operative complaint.
Both sides contend that the law is clear and the legal path forward obvious. Not
80. The depth of disagreement is revealed by the parties’ inability jointly to label Snap's
social media presence and activities: “service,” “app,” product’, “tool,” “interactive course
of conduct,” “platform,” ‘website
‘software” or something else. What is clear and obvious
is that the law is unsettled and in a state of development in at least two principal regards:
(1) whether “section 230" (a federal statute) immunizes Snap from potential legal liability
under the specific allegations asserted and (2) whether concepts of strict products liability
— usually applicable to suppliers of tangible products — already do or now should extend
to specified alleged conduct of Snap.
Overview of the Case
Snap operates Snapchat, a social media app for smartphones that allows users to
send text, picture, and video messages, called “snaps,” to other users. (Second
Amended Complaint (July 20, 2023) ("SAC") | 19, 33.) Plaintiffs’ SAC is voluminous and
detailed: 216 pages and 991 separately numbered paragraphs. Its tenor is captured in
the first paragraph:
This case is about a social media product, Snapchat, that has caused
thousands of American teens to die from fentanyl overdoses. Despite Snap
promoting and portraying Snapchat as a “goofy” app for kids to use to send
each other silly pictures, its known common use is an “open air drug
market.” As detailed below, Snap and Snapchat's role in illicit drug sales to
teens was the foreseeable result of the designs, structures, and policies
Snap chose to implement increase its revenues. Worse, as the’predictable
use of Snapchat for drug sales—and deaths from fentanyl poisoning—took
off, Snap not only failed to make feasible changes to Snapchat to make the
app safer for kids, but it also engaged in a concerted corporate campaign
to delay and dissuade legal action. Snap falsely claimed it was taking
meaningful and effective steps to protect kids and when using the app, lying
to regulators and to grieving parents.EQTORTOT
Although Snap has not yet formally responded to the allegations, itis clear from its
demurrer papers that it vehemently denies them. It asserts that it abhors the criminal
behavior of drug dealers who sold fentanyl to these minors; that it is on the frontlines to
stop drug dealers from engaging in this illegal conduct; that it has expended tremendous
financial and human capital resources to that end; and that it has worked closely and
cooperatively with law enforcement. More generally it contends that it promotes and
protects user safety for its 390 million daily users, and specifies some of its practices and
policies in furtherance of that goal. (Snap not only denies the allegations but seeks
monetary sanctions from plaintiffs’ counsel for their allegedly asserting allegations that
they know are false — a motion the court has set out for hearing in the future.)
Plaintiffs’ Legal Claims
Because this is a demurrer, which examines the legal sufficiency of allegations,
the court cites extensively to the SAC. The SAC claims that plaintifis are parents of
children who allegedly purchased illicit drugs from other Snapchat users. The plaintiff
parents allege that unknowingly, their children purchased drugs that contained fentanyl,
a synthetic opioid that can be lethal in small doses. (SAC, {] 24.) Except for A.B., the
child of plaintiffs E.B. and P.B., who survived a near-fatal fentanyl overdose, plaintifs’
children died of fentanyl poisoning after ingesting the drugs they obtained from other
Snapchat users. (Id. at {] 17.)
According to plaintiffs: Snapchat is specifically chosen by children, teens and
young adults for drug distribution because of how Snap designs, markets, distributes,
programs and operates Snapchat (SAC, {] 2); Snapchat's many data-deletion features
and functions made it foreseeable, if not intended, that Snapchat would become a haven
for drug trafficking (Id. at {] 3); the combination of practices and multiple features Snap
chose to build into its Snapchat product—such as ineffective age and identify verification,
facilitating easy creation of multiple, fake accounting, connecting kids with strangers and
drug dealers “in-app" through the “quick add” features and a live mapping feature makes
Snap an inherently dangerous product for young users (/d. at {] 13); Snap was on notice
that Snapchat was facilitating an enormous number of drug deals (/d. at | 14); Snap
aseEOTOPTHZ
knowingly aided and abetted drug distribution to kids through its platform (id. at {| 15);
fentany| is highly toxic, is widely abused and has resulted in about 175 deaths per day in
the United States (id. at {| 23-32); Snapchat has evolved into a digital open-air drug
market, Snap has targeted minor users and misrepresented the safety of Snapchat, and
Snapchat is a “product” (/d. at if] 33-88); Snap has ineffective age verification and
parental controls, Snapchat's automatic message deletion feature facilitates illicit drug
sales and is unreasonably dangerous, Snapchat's screenshot notification and blocking
features discourage reporting illicit drug sales and are unreasonably dangerous,
Snapchat's “quick add” feature facilitates drug dealers’ targeting of minors with drug
menus and solicitations and is unreasonably dangerous, Snapchat's “stories” feature
facilitates drug dealers’ engagement with minors and is unreasonably dangerous,
‘Snapchat's "snap map" feature provides drug dealers with unique tools to evade detection
and is unreasonably dangerous, Snapchat's reporting mechanisms are defective, and
Snapchat's “my eyes only” feature facilitates illicit drug sales and is unreasonably
dangerous because it serves as a self-destructing vault to evade law enforcement (Id. at
‘TM 89-182); Snap relies on misleading messaging and attempts to spin, control, and
manage public outrage on Snapchat's status as an open-air drug market, Snap's role in
the drug trade has been reported to Snap within the media and law enforcement since at
least 2017, Snap ignored years’ worth of grieving parents’ warnings and requests for
Product modifications, Snap convinced grieving parents that they had no legal recourse,
rather than make meaningful changes to its product, Snap pursued a more than two year
strategy of false assurances and misdirection (/d. at ff] 183-268); Snap's re-direction
product modifications are ineffective (/d. at If] 269-276); and Snap actively frustrates law
enforcement efforts to prosecute criminals who sell illegal drugs on Snapchat (/d. at 1]
277-280). Plaintff-specific allegations are found in the SAC at paragraphs 299 through
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Plaintiffs disavow? any claim based upon Snap's activities as a publisher of the
third-party (drug seller) content. That is, plaintiffs do not contend that Snap is liable for
failing to eliminate or otherwise moderate some or all of the third-party drug sellers’
content. Instead, plaintiffs’ sole focus, they say, is on (1) Snap’s alleged independent
tortious conduct and (2) Snapchat (a “feature-packed social media app.”) as a defective
product. (Plaintiffs’ Opposition to Defendant Snap's Demurrer (Aug. 17, 2023)
(‘Opposition’) 3.)
So focusing, plaintiffs assert:
Snap developed and launched Snapchat for the express purpose of encouraging
and enabling lewd, illicit, and illegal conduct (SAC ff] 54-61, 1342, 723, 893). Snap
marketed and designed Snapchat to encourage and incentivize young users to
engage in inherently risky behavior and in a manner that prevented them from
appreciating and/or recognizing the risks Snap itself created (SAC ff 34, 41, 65-
72, 134-139, 141-143, 145-149, 156-159, 162-168, 177-182, 246, 723, 885).
Snapchat's artificial intelligence targets young users with drug advertisements
(SAC fif] 789, 146-158, 307-308, 324, 349-350, 382-383, 393, 414-415, 428, 444,
496-497, 529-531, 568-569, 603-605, 679-690) and affirmatively matches them to
‘Snapchat drug dealers (SAC ff] 49, 133-148, 245, 247, 307, 349, 382, 414, 418,
444, 496, 529, 568, 613, 626, 680, 687, 695, 705, 723, 911, 963). Snap designed
features to ensure accessibility by minors even where parents object and attempt
to keep their children away from Snapchat (SAC If] 48, 89-95, 102-112), prevents
parents and law enforcement from being able to monitor and protect those
children, and implements product changes and updates intended to render third
party monitoring software ineffective (SAC {ff} 106-108, 121-122, 170-174, 196,
223, 457, 468, 533, 619, 642-643, 748, 942(b).) Finally, Snap knowingly assisted
the drug dealers who flocked to Snapchat by designing several unique tools and
mechanisms to destroy and otherwise prevent the preservation of data. (SAC {ff}
60, 114-116, 119-120, 125-126, 130, 297-298, 431, 452, 546, 577-579).
(Opposition, 3.)
Plaintiffs have “allege[d] more than 21 specific design defects including a defective
age verification system, defective parental controls and reporting mechanisms, use of
? The sincerity, vel non, of their disavowal is not relevant. The issue is the legal
sufficiency of plaintiffs’ allegations, not their intentions. Footnote seven, below, comments
on “artful pleading” and “Lemmon-lingo.”£OTHPTOT
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inherently dangerous products in connection with minor users, creating and sending
harmful notifications and communications, defective data retention policies or cooperate
[sic, “cooperation?’] with parents and law enforcement, the random and/or discriminatory
matchmaking between minors and adult strangers, defective system for implementing
limits on product downloads and account usage, and more. (SAC ff] 293-296, 731-754,
790, 869-870.)" (Opposition, 13.) Plaintiffs allege that Snapchat was also defective due
to inadequate warnings. (SAC {If 104-105, 112, 143, 160-166, 177, 221, 263, 271-272,
294, 761-781.)
Plaintiffs state their legal claims and theories in the form of 16 “counts,” thus
warranting a comment on vocabulary. To be sustained, a demurrer must dispose of the
entire complaint or an entire “cause of action.” (Code Civ. Proc., § 430.50, subd. (a);
Fremont Indemnity Co. v. Fremont General Corp. (2007) 148 Cal.App.4th 97, 113.) A
challenge to less than an entire cause of action in a pleading must be made by a motion
to strike, not demurrer. (Olson v. Hombrook Community Services Dist. (2019) 33
Cal App.Sth 502, 522, fn. 9.) Unlike our colleagues in the federal courts, California state
court judges have no ‘line-item veto" of allegations on a demurrer.
‘Snap has made no motion to strike.
There is diversity of language commonly used in the California Superior Court to
describe a plaintif's claim for relief and confusion surrounds the terms “cause of action”
and “counts.” (Bay Cities Paving & Grading, Inc. v. Lawyers’ Mutual Ins. Co, (1993) 5
Cal.4th 854, 860, fn.1 [terms “cause of action” and “counts” often used “imprecisely and
indiscriminately’].) Technically, a cause of action refers to a “primary right’ of a plaintiff,
a corresponding “primary duty” of a defendant, and a wrongful act by the defendant
constituting a breach of that duty. (Mycogen Corp. v. Monsanto Co. (2002) 28 Cal.4th
888, 904.) A cause of action is to be distinguished from both the relief sought (e.g.,
specific performance vs. damages) and “the legal theory on which liability for that injury
is premised: Even where there are multiple legal theories upon which recovery may beCOTORTOZ
predicated, one injury gives rise to one claim for relief.” (Ibid., emphasis and internal
quotes omitted.) The distinction — legal theory versus true cause of action — matters
when it comes to applying rules of claim preclusion, motions for summary adjudication,
and, as noted, demurrers.
In practice, parties often use “cause of action” or “count” to describe a legal theory
even though multiple “counts” stating various legal theories may all be directed to the
same “cause of action.” (Edmon & Karnow, Cal, Practice Guide: Civil Procedure Before
Trial (The Rutter Group 2023) {] 6:107.) For example, California recognizes a cause of
action for wrongful death, which may be pursued, based upon the facts, under legal
theories (‘counts’) of negligence or strict product liability.
Here, plaintiffs purport to assert 16 counts. (SAC, i] 720-991.) The court
understands plaintiffs intend to describe by each count a separate legal theory relating to
one or more true causes of action. Snap appears to share that understanding as its
demurrer is asserted to each such count (which Snap calls a cause of action.) The court
will employ plaintiffs’ language (and will substitute Arabic for Roman numerals). Plaintiffs’
counts are:
Count 1: Strict produit liability (design defect)
Count 2: Strict product liability (failure to warn)
Count 3: Risk benefit test (defective design)
Count 4: Negligence (design defect)
Count 5: Negligence (failure to warn)
Count 6: Negligence
Count 7: Negligence per se
Count 8: Tortious interference with parental rights
Count 9: Public nuisance
Count 10: Aiding and abetting
Count 11: Fraudulent concealment and misrepresentation
Count 12: Fraudulent misrepresentation
Count 13: Negligent misrepresentation£OToréT9z
Count 14: Wrongful death
Count 15: Survival action
Count 16: Loss of consortium and society
Plaintiffs seek compensatory and punitive damages and declaratory and injunctive
relief. It appears to the court that the SAC actually asserts three causes of action in the
technical sense: wrongful death, personal injury, and public nuisance. And it alleges
multiple legal theories (‘counts") applicable to one or more of the causes of action, several
of which are sub-species of negligence and fraud. As the court understands it, “aiding
and abetting’ is neither a cause of action nor an independent legal theory, but a method
of extending and imposing liability upon an entity for the acts of another. (CACI No. 3610.)
The court understands the count denominated “loss of consortium and society” to be a
purported cause of action applicable to spouses, not parents, although a parent asserting
a wrongful death action may seek, as a species of damages, “loss of society” of a
deceased minor child. (CACI Nos. 3920, 3922.) The claim for “tortious interference with
parental rights” is asserted under Virginia law (Opposition, 33), and is discussed further
below.
The Nature of a Demurrer
‘A demurrer is not in any sense a test of the truth of any allegation or denial. Should
the case proceed, there are other phases of the proceedings where the truth or falsity of
allegations and denials are tested — principally trial, where the parties have the
opportunity to present to a factfinder information that meets the strictures of the Evidence
Code
The demurrer proceeding is far more limited. A demurrer raises one or more of
eight potential legal objections to a pleading. The grounds for the objection must “appear{]
on the face” of the complaint or “from any matter of which the court is required to or may
take judicial notice.” (Code Civ. Proc., §§ 430.10, 430.30, subd. (a).) Less abstractly, a
demurrer asks: assuming for argument that all of the factual allegations are true, do those
allegations constitute a “cause of action” — meaning, do they allege an invasion of a
legally protected interest for which the law, under one or more legal theories asserted,COTOPTOT
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provides appropriate relief? If so, the case proceeds. If not, normally the court provides
an opportunity for the plaintiffs to make additional or different allegations (‘leave to
amend’) if the plaintiffs request. Otherwise, the court dismisses some or all of the case
Here, however, plaintiffs have made clear they do not seek leave to amend should
the court find Snap's demurrer, or any part of it, has merit. They choose to stand on their
pleading.
In assuming the truth of the allegations of the SAC for the analysis of the demurrer,
‘the court does not employ a “plausibility” test as would be the case in federal court under
the analogous procedure to test the sufficiency of allegations in a complaint. (Bell Atlantic
Corp. v. Twombly (2007) §50 U.S. 544, 556-557; Ashcroft v. Iqbal (2000) 556 U.S. 662,
678-679 [district court disregards legal conclusions, determines whether factual
allegations “plausibly give rise to an entitlement for relief].) Instead, under California
procedure, “[aJs a general rule in testing a pleading against a demurrer{,] the facts alleged
in the pleading are deemed to be true, however improbable they may be.” (Del E. Webb
Corp. v. Structural Materials Co. (1981) 123 Cal.App.3d 593, 604.)
ANALYSIS.
Snap's Section 230 Challenge
Snap demurs “[t]o all causes of action alleged in the SAC — which are based on
content created and exchanged by third parties — [and which] are barred as a matter of
law under Section 230 of the Communications Decency Act.” (CDA) (Snap's Demurrer to.
Plaintiffs! Second Amended Complaint (Aug. 3, 2023) ("Demurrer’) 2.) Snap invokes
section 230 of title 47 of the United States Code (“section 230"), a federal statute
promulgated in 1996 that has generated an extensive jurisprudence. Federal circuit
courts of appeal, federal district courts, and state courts, including California state courts,
have considered and applied section 230 in a variety of factual circumstances
What law must this court apply?
As a state court, this court is bound by the United States Supreme Court's
interpretation of federal statutes (Mullaney v. Woods (1979) 97 Cal.App.3d 710, 719), buteOTareoz
“the decisions of federal district and: circuit courts, although entitled to great weight, are
not binding on state courts even as to issues of federal law.” (Alan v. Superior Court
(2003) 111 Cal.App.4th 217, 229; Felisilda v. FCA US LLC (2020) 53 Cal.App.5th 486,
497.) By contrast, this court must apply a binding precedent of the California Court of
Appeal. (Auto Equity Sales, Inc. v. Superior Court (1962) 57 Cal.2d, 450, 455-456.)
Likewise, the California Court of Appeal is bound by the California Supreme Court's
interpretation of federal questions in the absence of a contrary decision of the United
States Supreme Court and despite contrary holdings of other federal courts. (People v.
Greenwood (1986) 182 Cal.App.2d 729, 734.) But when appellate decisions’ of the
California Court of Appeal are in conflict, “the court exercising inferior jurisdiction can and
must make a choice between the conflicting decisions.” (Auto Equity, at p. 456.)
The United States Supreme Court has not yet construed the immunizing reach of
section 230 with respect to the claims plaintiffs assert here, namely, (1) for the allegedly
tortious independent conduct of a social media company (independent, that is, of
“publishing” third-party conduct), and (2) for providing a defective social media platform
“product.” As to the first, there was anticipation in early 2023 that the court would decide
whether section 230 immunizes social media platforms for the act of recommending third-
Party content users. But it did not. “We therefore decline to address the application of
the section 230 to a complaint that appears to offer litle, if any, plausible claim for relief.”
(Gonzalez v. Google LLC (2023) 598 U.S 617, 622.)
The statute
Section 230(c)(1) provides:
Treatment of publisher or speaker: No provider or user of an interactive computer
service shall be treated as the publisher or speaker of any information provided by
another information content provider.
These are, it has been famously (and at this point monotonously) said, “the twenty-
six words that created the internet.” At least dozens if not hundreds of courts, academics,
and other commentators have by now explained that the provision was designed, in 1996,
to protect then-fledgling internet companies from incurring liability when millions of users
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posted content and when the companies made moves to police that content? Much of
the judicial and academic analysis has focused on an issue that is not involved in this
case, namely, the potential liability of a social media company for its decision to remove
or not to remove certain third-party content from its site. It seems clear that such
decisions are in the sweet spot of a traditional publisher's discretion and section 230
immunizes those decisions from tort liability. Plaintiffs’ theories here do not purport to
hold Snap liable for failing to remove some or all of the drug sellers’ third-party content
from Snapchat.
Congress expressed its intention with respect to the preemptive effect of section
230 on state law with a classic “consistenvinconsistent” construct:
Nothing in this section shall be construed to prevent any State from enforcing any
State law that is consistent with this section. No cause of action may be brought
and no liability may be imposed under any State or local law that is inconsistent
with this section,
(47 U.S.C. § 230(e)(3).) This construct kicks back to the courts to decide whether a state's
law including its tort common law is or is not consistent with section 230 — exactly what
this court is doing now.
‘And Congress also expressed its five policy goals in enacting section 230 in
subdivision (b)
itis the policy of the United States—
(1) to promote the continued development of the internet and other interactive
computer services and other interactive media;
(2) to preserve the vibrant and competitive free market that presently exists for
the Internet and other interactive computer services, unfettered by Federal
or State regulation;
3A few examples from the enormous literature in the academic and popular press
discussing the history and purpose of section 230 include an article by section 230's
preeminent historian, Kossoff, A User's Guide to Section 230, and a Legislator’s Guide to
Amending It (or Not) (2022) 37 Berk. Tech. L.J. 757; Klapper, Reading Section 230 (2022)
70 Buffalo L.Rev. 1237; Weintraub & Moore, Section 230 (2020) 4 Geo. L. Tech Rev.
625; and Rozenshtein, Interpreting the ambiguities of Section 230 (Oct. 26, 2023)
Brookings Institute
(as of Dec. 26, 2023)
11.£OTOKZOZ
(3) toencourage the development of technologies which maximize user control
‘over what information is received by individuals, families, and schools who
use the Internet and other interactive computer services;
(4) to remove disincentives for the development and utilization of blocking and
filtering technologies that empower parents to restrict their children’s access
to objectionable or inappropriate online material; and
(6) __toensure vigorous enforcement of Federal criminal laws to deter and punish
trafficking in obscenity, stalking, and harassment by means of computer.
(47 US.C § 230(b).)*
Construing the statute
‘What do the twenty-six words mean — specifically, to be “treated as a publisher or
speaker” — and how do they apply here? Snap's demurrer advocates for the broadest
possible construction: it asserts that it is immunized from any claim “based on” the third-
party content. “No matter how the claims are styled, if the alleged harm flows from the
content provided by third parties, Section 230 applies.” (Demurrer, 14, emphasis
supplied.) Snaps “based on'/'flows from” test is a "but for’ test; if the plaintiffs would
have no claim but for the presence of the drug sellers’ third-party content on Snap's
platform, then section 230 immunizes Snap. If Snap is correct, the court’s work is done:
* These policy statements are in some tension. A free market “unfettered by state
or federal regulation” is inconsistent with “vigorous enforcement of federal criminal laws.”
The related policy goals of “removing disincentives for the development and utilization of
blocking and filtering technologies that empower parents to restrict their children’s
access” and “encourag[ing] the development of technologies which maximize user control
over what information is received by individuals, families, and schools who use
the Internet” may be illusory if any “state or federal regulation’ is off the table. This tension
and other drafting oddities of the CDA may be attributable to the legislative genesis of the
final Telecommunications Act of 1996, of which the Communications Decency Act (and
section 230) was a part. The congressional conference committee, faced with a Senate
version sponsored by Senator Exon and a House version sponsored by Representatives
Cox and Wyden, “rather than taking the logical step of choosing between the Exon and
Cox-Wyden proposals, included both provisions as part of a single ‘Communications
Decency Act,’ with the Cox-Wyden proposal as an added final section to Exon's original
legislation.” (Rozenshtein, supra, (as of Dec. 26, 2023).)
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the demurrer must be sustained and the case dismissed because plaintiffs’ claims surely
would not exist but for the presence of the drug sellers’ content.
But Snap has cited no binding California authority so holding, and at least some
federal authority upon which Snap relies says otherwise. The CDA does not declare "a
general immunity from liability deriving from third-party content.” (Bames v. Yahoo!, inc.
(8th Cir. 2009) 570 F3d 1096, 1100) (Bames).) Moreover, it seems clear that a “but for’!
“based on’/“flows from’ test is not consistent with a plain meaning analysis of the words
Congress chose to employ. if Congress had intended to immunize all interactive
computer services from liabilities "based on” third-party content, there are straightforward
elocutions to express that intention. But that is neither what Congress did nor what
Congress could have done consistent with the policy statements in subdivision (b) of
section 230. Instead, Congress chose to invoke words of art drawn from common law
defamation-liability distinctions between “publishers” and “speakers,” on the one hand,
and, apparently, “distributors” on the other.
Again, why those words and why in 1996?
At common law, including in New York state in 1996, publishers were held to a
higher standard than distributors over defamatory or other illegal content on the theory
they did, or at least reasonably could, exercise editorial control. Distributors, on the other
5 For example, see the clarity of Congressional intent regarding immunities for
firearm manufacturers in the Protection of Lawful Commerce in Arms Act, title 15 of United
States Code, sections 7901-7903. “A qualified civil liability action may not be brought in
any Federal or State court.” (15 U.S.C. § 7902(a).) A “qualified civil liability action” means
‘a civil action or proceeding or an administrative proceeding brought by any person
against a manufacturer or seller of a qualified product, or a trade association, for
damages, punitive damages, injunctive or declaratory relief, abatement, restitution, fines,
or penalties, or other relief, resulting from the criminal or unlawful misuse of a qualified
product by the person or a third party.” (§ 7903(5)(A).) The phrase “qualified product”
means “a firearm (as defined in subparagraph (A) or (B) of section 921(a)(3) of title 18),
including any antique firearm (as defined in section 921(a)(16) of such title), or
ammunition (as defined in section 921(a)(17)(A) of such title), or a component part of a
firearm or ammunition, that has been shipped or transported in interstate or foreign
commerce.” (§ 7903(4).)
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hand, were liable only when they knew or should have known that the publication
contained illegal content. It is universally accepted by knowledgeable persons, including
the members of the California Supreme Court, that Congress's decision to use the
Publisher/distributor distinction for section 230 was in response to a New York decision,
Stratton Oakmont, Inc. v. Prodigy Services Co. (N.Y. Sup.Ct. 1995) 1995 WL 323710
(Stratton Oakmont), applying New York law. (Barrett v. Rosenthal (2006) 40 Cal.4th 33,
44 (Barrett).) An early Internet case, Stratton Oakmont held that because the defendant
had exercised some editorial control — removing offensive content and automatically
screening for offensive language — over the third-party content, it was properly treated
as a publisher and not a mere distributor. Section 230(c)(1) overruled, as it were, the
Stratton Oakmont decision by eliminating common law strict liability for acting like a
publisher by posting, or removing some of, a third-party’s false statement §
An early federal appellate decision, Zeran v. America Online, Inc. (4th Cir. 1997)
129 F.3d 327, had an outsized influence on the interpretation of section 230. According
to the California Supreme Court (among other courts), Zeran rejected the notion of any
distinction between publisher and distributor liability, instead finding that Congress
intended to broadly shield all providers from liability for publishing information received
from third parties. (Barrett, supra, 40 Cal.4th at p. 53.) The Barrett court explained, "We
agree with the Zeran court, and others considering the question, that subjecting Internet
service providers and users to defamation liability would tend to chill online speech.” (Id.
at p. 56; see also Hassell v. Bird (2018) 5 Cal.5th 522, 556-558 (cone. opn. of Kruger, J.)
[Zeran’s broad reach did not, however, prevent the Ninth Circuit's conclusion in Barnes,
namely, that section 230 did not immunize Yahoo for alleged promissory estoppel
because the claim did not seek to hold Yahoo liable as a publisher or speaker of third-
party content].)
® Note the odd, if not perverse incentives imposed upon an Internet company
based on Stratton Oakmont. If a company removes offensive third-party material, it might
face publisher defamation liability, whereas if it does not remove offensive third-party
material, it might retain common law immunity as a mere distributor.
piesEOTOPTHZ
In federal courts — in the Ninth Circuit at least — the broad section 230 immunity
of Zeran and its progeny retains vitality. Snap repeatedly directs the court to the Ninth
Circuit's decision in Dyroff v. Ultimate Software Group, Inc. (9th Cir. 2019) 934 F.3d 1093
(Dyroff) as a case on all fours with our case. There, the defendant, Ultimate, operated a
social networking site designed to permit anonymous postings and communications
among users. A user, Wesley Greer, a recovering heroin addict, conducted a Google
search to purchase heroin and was directed to Ultimate’s website. He posted to a group
title, ‘where can i score heroin in Jacksonville, fl.” Ultimate's website sent Greer an email
notifying him that another user posted a response and provided a hyperlink and URL
directing his response. The response was posted by Hugo Margenat-Castro, an Orlando-
based heroin dealer who regularly used Ultimate's website to sell heroin. Greer obtain
Castro's telephone number from Ultimate's website, made contact with Castro, and
purchased heroin from him that contained fentanyl. Greer suffered a fentanyl overdose
and died. (Id. at pp. 1094-1095.)
Greer's mother, Dyroff, sued Ultimate. The district court held that section 230
immunized Ultimate. The Ninth Circuit affirmed. Employing the Ninth Circuit's three-part
Barnes test (Bames, supra, 570 F.3d at pp. 1100-1101), the court held that (1) Ultimate
was an interactive computer service and (2) plaintiff sought to treat it as a publisher or
speaker of (3) information provided by another information content provider. To the key
second point, the court found that Ultimate was not an information content provider (i.e.,
a publisher or speaker of content) by virtue of its website utilizing content-neutral website
functions. (Dyroff, supra, 934 F.3d at p. 1097.) Although Dyroff argued that Ultimate's
website-recommendation algorithms and push notification system constituted the
creation of content, the Court disagreed and reasoned the website features were “tools
meant to facilitate the communication and content of others,” but were not actually
content. (Id. at p. 1098.)
Snap cites other decisions in accord with the broadly immunizing holding in Dyroff.
These include Force v. Facebook, Inc. (2d Cir. 2019) 934 F.3d 53, cert. den., 140 S.Ct.
2761 (2020) (Force), which held that Section 230 immunizes claims based on “friend-
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suggestion algorithms [applying] such factors as the users’ common membership in
Facebook's online ‘groups,’ geographic location, attendance at events, spoken language,
and mutual friend connections on Facebook," and Jackson v. Airbnb, Inc. (C.D. Cal. 2022)
2022 WL 16753197 "1, in which the trial court granted Snaps motion to dismiss the case
that alleged Snapchat had allowed users to engage in sales and purchase of unlawful
guns — ‘exactly the sort of case for which Section 230 provides an impenetrable shield.”
Some federal appellate and trial courts have disagreed with Zeran and its
progeny's broad immunity construction of section 230. Analyzing the words of the statute,
these authorities explain that “publisher — the word Congress chose — has (and in 1996
had) at least two meanings: (1) one who is in the business of publishing — and under this
expansive view of the word, any activity customarily undertaken by a publisher, even
making recommendations about (but not literally publishing) third-party content, is
immunized by section 230 — and (2) the meaning ascribed by the common law of
defamation, as expressed by Stratton Oakmont. The plain meaning of the words of
section 230 and the context in which it was promulgated, namely, to overrule Stratton
Oakmont, support the view that the better reading is the more limited one. Some powerful
judicial voices, some in dissent, have so explained
A principal expression of a narrower reading of Section 230 is found in Chief Judge
Katzmann's influential concurrence and dissent to the majority opinion in Force. He
wrote:
Suppose that you are a published author. One day, an acquaintance calls. "I've
been reading over everything you've ever published,” he informs you. “I've also
been looking at everything you've ever said on the Internet. I've done the same for
this other author. You two have very similar interests; | think you'd get along.” The
acquaintance then gives you the other author's contact information and photo,
along with a link to all her published works. He calls back three more times over
the next week with more names of writers you should get to know.
Now, you might say your acquaintance fancies himself a matchmaker. But would
you say he’s acting as the publisher of the other authors’ work?
Facebook and the majority would have us answer this question “yes.” I, however,
cannot do so. For the scenario | have just described is little different from how
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Facebook's algorithms allegedly work. And while those algorithms do end up
showing users profile, group, or event pages written by other users, it strains the
English language to say that in targeting and recommending these writings to
users—and thereby forging connections, developing new social networks—
Facebook is acting as “the publisherof ... information provided by another
information content provider.”
He further explained:
Another way to consider the [section 230] immunity question is to “look .
to what the duty at issue actually requires: specifically, whether the duty
would necessarily require an internet company to monitor{, alter, or remove]
third-party content.” [HomeAway.com, Inc. v. City of Santa Monica (Sth Cir.
2019) 918 F.3d 676, 682.] Here, too, the claims regarding the algorithms
are a poor fit for statutory immunity. The duty not to provide material support
to terrorism, as applied to Facebook's use of the algorithms, simply requires
that Facebook not actively use that material to determine which of its users
to connect to each other. It could stop using the algorithms altogether, for
instance. Or, short of that, Facebook could modify its algorithms to stop
them introducing terrorists to one another. None of this would change any
underlying content, nor would it necessarily require courts to assess further
the difficult question of whether there is an affirmative obligation to monitor
that content.
(Force, supra, 934 F.3d at pp. 76-77.)
Judge Kaufmann’s opinion influenced Judges Berzon and Gould in their respective
concurrence and dissent in Gonzalez v. Google, Inc. (9th Cir. 2021) 2 F.4th 871, 913, 919
(revd. Twitter, Inc. v. Taamaneh (2023) 598 U.S. 471.) Judge Berzon wrote:
| concur in the majority opinion in full. | write separately to explain that, although
we are bound by Ninth Circuit precedent compelling the outcome in this case, |
join the growing chorus of voices calling for a more limited reading of the scope of
section 230 immunity. For the reasons compellingly given by Judge Katzman in
his partial dissent in Force v. Facebook [citations omitted], if not bound by Circuit
precedent | would hold that the term ‘publisher’ under section 230 reaches only
traditional activities of publication and distribution — such as deciding whether to
Publish, withdraw, or alter content — and does not include activities that promote
or recommend content or connect content users to each other. | urge this Court
to reconsider our precedent en banc to the extent that it holds that section 230
extends to the use of machine-learning algorithms to recommend content and
connections to users.
‘And Judge Gould wrote:
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Although Section 230 arguably means that Google and YouTube cannot be
liable for the mere content of the posts made by ISIS, that provision in no
way provides immunity for other conduct of Google or YouTube or
Facebook or Twitter that goes beyond merely publishing the post. Here,
Plaintiffs allege that Google's “Services” include not just publishing content,
but also “use of Google's infrastructure, network, applications, tools and
features, communications services," and other specialized tools like “Social
Plugins” and “Badges.” Similar allegations are made about other platforms’
tools and procedures. | would affirm in part to the extent the district court
applied Section 230 immunity to YouTube or other platforms simply carrying
the posts from ISIS on its platform, but not to the extent that it amplified and
in part developed the terrorist message by encouraging similar views to be
given to those already determined to be most susceptible to the ISIS cause.
(Id. at p. 919.)
Justice Clarence Thomas expressed reservations about courts’ broad reading of
immunity flowing from section 230 in his statement respecting the denial of certiorari in
Malwarebytes, Inc. v. Enigma Software Group USA, LLC (2020)__U.S.__[141.
Ct. 13]. Agreeing with the court’s denial of certiorari in that case, Justice Thomas wrote
separately to explain ‘why, in an appropriate case, we should consider whether the text
of this increasingly important statute [section 230] aligns with the current state of immunity
enjoyed by Internet Platforms.” (141 S. Ct. at p. 14.) Explaining what he considered the
“modest understanding” of how section 230 altered the Stratton Oakmont rule, he decried
the “far cry from what has prevailed in court. Adopting the too-common practice of reading
extra immunity into statutes where it does not belong [citations omitted], courts have relied
on policy and purpose arguments to grant sweeping protection to Internet Platforms.” (Id.
at p. 15.) He cited with approval 1. R. Smolla, Law of Defamation (2d ed. 2019) § 4:86,
p. 4-380 (‘[C]ourts have extended the immunity in § 230 far beyond anything that plausibly
could have been intended by Congress.”) (/bid.)
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Limitations on the breadth of section 230 immunity are found in reported decisions
deriving from the (1) distinctions between a defendant's independent conduct as opposed
to only posting third-party content and/or (2) when the interactive computer: service
involvement with the third-party content rises to the level of “development” or even partial
creation of that content. A prime example is Lemmon v. Snap, Inc. (9th Cir. 2021) 995
F.3d 1085 (Lemmon). The Ninth Circuit rejected section 230 immunity for a wrongful-
death claim alleged arising from the SnapChat “Speed Filter’ feature, which the Ninth
Circuit did not characterize as “third-party content.”” Another example is Lee v. Amazon
(2022) 76 Cal.App.Sth 200, reversing the trial court's determination that section 230
immunized the defendant against liability for listing a third-party cosmetic manufacturer's
content without the warning required by Proposition 65. The Court of Appeal explained
that plaintiffs sought to hold Amazon liable for “violation of its own independent [state law]
obligations.” (Id. at pp. 252, 254-255.) California courts “must be careful not to exceed
the scope of [section 230] immunity provided by Congress.” (/d. at pp. 258, 260.)
In Doe v. Intemet Brands, Inc. (Sth Cir. 2016) 824 F3d 846, the Ninth Circuit
reversed the trial court's order dismissing the claim of an aspiring model who used a
social networking website for people in the modeling industry. She claimed to have been
Taped by two individuals who used the website, "Model Mayhem,” as part of a scheme to
lure her to a fake audition. The question, according to the Ninth Circuit, was ‘whether the
CDA bars Jane Doe's negligent failure to warn claim under California law.” (Id. at p. 851.)
The court distinguished the line of authority premised on treating the website proprietor
as a publisher. “Jane Doe's claim is different ... [she] attempts to hold Internet Brands
7 The Lemmon distinction, in turn, has resulted in courts confronting claims of “artful
pleading” — the notion that clever plaintiffs’ counsel plead a defendant's conduct (not
immunized) but are actually asserting content-based claims (immunized). So, too, here:
Snap argues plaintiffs’ disavowal of liability based on the drug sellers’ content is indeed
mere artful pleading. "Such attempts to use ‘Lemmon lingo’ do not overcome Section
230.” (Snap's Reply in Support of Demurrer (Sept. 21, 2023) ("Reply") 2.)
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liable for failing to warn her about information it obtained from an outside source about
how third parties targeted and lured victims through Model Mayhem. The duty to warn
allegedly imposed by California law would not require Internet Brands to remove any user
content or otherwise affect how it publishes or monitors such content.” (ibid.)
In A.M. v. Omegle.com, LLC (D. Or. 2022) 614 F.Supp.3d 814 (A.M), plaintiff, who
was an 11-year-old girl in 2014, alleged that she was, at that time, sexually abused by an
adult man, Ryan Fordyce, through the defendant's online “chat room.” Fordyce allegedly
forced A.M. to send pornographic images and videos of herself to him, perform for
Fordyce and his friends, and recruit other minors for Fordyce to abuse. He allegedly
threatened that if she did not comply, he would release the videos and pictures and A.M.
would be arrested. (Id. at p. 817.) Among A.M.'s legal claims were theories of negligence
and strict liability for defective product design and warnings. Relying on Bares, the
district court identified the question to be answered: “courts must ask whether the duty
that the plaintiff alleges the defendant violated derives from the defendant's status or
conduct as a ‘publisher or speaker.” (A.M., supra, 614 F.Supp.3d at p. 819 [quoting
Bames, supra, 570 F.3d at pp. 1101-1102].) “Here, Plaintiff's complaint adequately
pleads a product liability lawsuit as to claims one through four. Omegle could have
satisfied its alleged obligation to Plaintiff by designing its product differently — for
example, by designing a product so that it did not match minors and adults. Plaintiff is
not claiming that Omegle needed to review, edit or withdraw any third-party content to
meet this obligation ... Because this products liability case does not rest on Defendant's
Publication of third-party content, | find that Section 230 immunity does not apply....”
(A.M., at p. 821; but see In re Social Media Adolescent Addiction/Personal injury Products
Liability Litigation (N.D. Cal. 2023) _ F.Supp.3d __ [2023 WL 7524912 *15] [section
230 immunizes defendants from allegations that they recommended adult accounts to
adolescents, distinguishing A.M. on the basis that “at the time the matching occurred, the
‘content’ or conversation did not exist’].)
In Liapes v. Facebook, Inc. (2023) 95 Cal.App.5th 910 (Liapes), the Court of
Appeal reversed the trial court's sustaining of the defendant’s demurrer which was
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premised, in part, on immunity under section 230. The 48-year-old female plaintiff alleged
that the defendant's social media website did not provide women and older people equal
access to insurance ads in violation of state law prohibiting business discrimination
Facebook allowed advertisers to target their ads through a “Lookalike Audience” tool,
whereby advertisers provided to Facebook a list of users ‘who they believe are the type
‘of customers they want to reach.” (/d. at p. 917.) Facebook then applied its own analysis
and algorithm to identify a larger audience that resembled the sample audience; the
resulting audience was eligible to receive the ads. (Ibid.) The Court of Appeal concluded
that Facebook's activities made it a content provider, not merely a publisher of third-party
content. “Because the algorithm ascertains data about a user and then targets ads based
on the user's characteristics, the algorithm renders Facebook more akin to a content
developer.” (Id, at p. 930.)
Rulings re: Section 230
The court agrees with Snap that it, as an “interactive computer service,” cannot be
liable as a publisher of the third-party drug sellers’ content. But the allegations of the SAC.
do not purport to impose liability upon Snap for publishing or failing to moderate the drug
sellers’ content (i., to “treat Snap as a publisher") but instead on account of its alleged
® The Liapes court did not cite Doe !! v. MySpace Inc. (2009) 175 Cal. App.4th 561.
In Doe Il, plaintiffs, minor teenage girls, alleged they were sexually assaulted by men they
met through the defendant's Internet social networking site. The Doe !! court concluded
that plaintiffs’ allegations that MySpace “should have implemented ‘readily available and
practicable age-verification software’ or set the default security settings on the Julie Does’
accounts to ‘private” were “precisely” allegations going to MySpace's status as a
Publisher, explaining that plaintiffs ‘want MySpace to ensure that sexual predators do not
again access to (.e., communicate) with minors on its Website. That type of activity —
to restrict or make available certain material — is expressly covered by section 230.” (Id.
at pp. 585, 573.) That court also found that plaintiffs’ allegations that MySpace “allowed
the attackers to channel information in profiles, search and browse profiles for particular
characteristics and then us the results of those queries to locate, contact and eventually
sexually assault the Julie Does” did not cause MySpace to become a “content provider.”
(Id. at pp. 574-575.) As noted, on that point, Liapes holds otherwise.
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independent tortious conduct — independent, that is, of the drug sellers’ posted content?
The allegations assert, conduct beyond “incidental editorial functions” for which a
Publisher may still enjoy section 230 immunity. (See, Batzel v. Smith (9th Cir. 2003) 333
F.3d 1018, 1031.) Additionally, the court finds that the alleged attributes and features of
Snapchat cross the line into “content” — as the Liapes and Lee courts found, too. The
court rejects, as did the Ninth Circuit in Barnes, Snap’s assertion of “general immunity”
under its “based on’/‘flows from’/‘but for” reading of the scope of section 230.
Recall, Snap demurs to “{alll causes of action alleged in the SAC — which are
based on content created and exchanged by third parties — [as] barred as a matter of
law under Section 230 of the Communications Decency Act.” (Demurrer, 2.) The
demurrer is overruled on that ground as to counts 1, 2, 3, 4, 5, 6, 7, 8, 9, 11, 12, 13, 14,
15, 16.
The demurrer is sustained without leave to amend on this ground as to count 10
for “aiding and abetting.” Paragraph 931 of the SAC makes clear that plaintiffs seek to
impose liability upon Snap because it “encouraged and assisted each of the above-
referenced Snapchat Drug Dealers in their use of Snap's unique product features to sell
deadly counterfeit pills....” Unlike their other counts, which focus on Snap's alleged
independent tortious acts, count 10 is too intimately tied to Snap's publication of the drug
sellers’ third-party content to operate outside the zone of section 230 immunity."
Snap’s Strict Product Liability Challenge: Counts 4, 2, and 3
Its an unremarkable proposition that California law recognizes that independent
tortious conduct can combine to cause an indivisible harm. A “defendant's negligence is
legal cause of injury, even though it operated in combination with other causes, whether
tortious or nontortious.” (Uriell v. Regents of University of California (2015) 234
Cal.App.4th 735, 746-747.) California law permits a factfinder to allocate fault or
responsibility among joint tortfeasors. (Civ. Code § 1431.2; CACI No. 406.)
'° In so ruling, the court treats count 10 as an independent legal theory which, as
noted earlier, itis not. That said, whether sustained as a demurrer or dealt with later as a
motion in limine, plaintiffs may not proceed on their aiding and abetting theory on account
of section 230 immunity.
=22-LOTAOPTVZ
Once again, vocabulary. “Products liability’ is the name currently given to the area
of law involving the liability of those who supply goods or products for the use by others
to purchasers, users and bystanders for losses of various kinds resulting from so-called
defects in those products.” (Johnson v. United States Stee! Corp. (2015) 240 Cal. App.4th
22, 30.) “One may seek recovery in a products liability case on theories of both
negligence and strict liability.” (Id. at pp. 30-31, page number omitted.)
“Strict liability” is the term used to describe legal responsibility for certain activities
that arises irrespective of the care undertaken by the defendant to avoid the harm. This
is in contrast to negligence liability, which requires that a defendant breach a duty of
reasonable care. Examples of strict liability include harms arising from defendants’
engaging in ‘ultrahazardous activities” such as blasting with explosives, crop dusting,
testing rocket motors, using blowtorches near oil and the like. Irrespective of the amount
of care employed, including‘utmost care, liability attaches for harm caused by the activity
due to its ultrahazardous character. Another species of strict liability arises with respect
to injuries caused by domestic animals with known dangerous propensities (from which
the so-called “one free dog bite” rule derives.) These examples of strict liability have
nothing to do with products.
‘And then, relevant to this case, there is ‘strict products liability,” which is a cross-
over subspecies both of “product liability” and “strict liability.” Generally, strict product
liability rules allow victims who are hurt by defective products to pursue claims for
compensation without showing the defendant's negligence or intentional wrongdoing,
California law recognizes strict products liability for three types of defects: manufacturing
defects, design defects, and warning defects. (This case asserts no manufacturing defect
theory.) °
Strict liability for product design defects can arise under two prongs: either because
the product's design fails to perform as safely as an ordinary consumer would have
expected it to perform (the consumer expectation test") or because the risks attendant
to the design of the product outweigh the benefits of that design (the risk-benefit’ test).
The two prongs are not mutually exclusive. (Demara v. The Raymond Corp. (2017) 13
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Cal.App.Sth 545, 564.) (This case does not assert a claim under the consumer
expectation test.)
Strict liability for product warning defects likewise can arise under two prongs:
because warnings were non-existent or existed but were inadequate. (Anderson v.
Owens-Coming Fiberglas Corp. (1991) 53 Cal.3d 987, 995.)
The development of strict products liability in the U.S. is a long and storied history,
‘with California jurisprudence playing a pivotal role. It is judge-made law deriving from
decisions of Justice Benjamin Cardozo in MacPherson v. Buick Motor Co. (1916) 217
N.Y. 382 (reducing the role of privity of contract in warranty claims) and Justice Robert
Traynor's concurrence in Escola v. Coca Cola Bottling Co. of Fresno (1944) 24 Cal.2d
453 (Escola). Justice Traynor there observed, “[als handicrafts have been replaced by
mass production with its great markets and transportation facilities, the close relationship
between the producer and consumer of a product has been altere:
The consumer no
longer has the means or skill enough to investigate for himself the soundness of a
product.” (Id. at p. 467.) Three years earlier, in 1941, Dean William Prosser had urged
‘the case for imposition of strict liability upon the manufacturers of defective products in
his Handbook of the Law of Torts treatise.
Then came Greenman v. Yuba Power Products, Inc. (1963) 59 Cal2d 57
(Greenman) in which Justice Traynor returned to his Escola theme but now in a majority
opinion. He famously explained, *[a] manufacturer is strictly liable in tort when an article
he places on the market, knowing that it is to be used without inspection for defects,
Proves to have a defect that causes injury to a human being... The purpose of such
liability is to insure that the costs of injuries resulting from defective products are borne
by the manufacturers that put such products on the market rather than by injured persons
who are powerless to protect themselves.” (/d. at pp. 62-63.) The Greenman rule was
quickly adopted in several other jurisdictions and embodied in section 402A of the
Restatement Second of Torts. In 1997, the American Law Institute adopted a new
element of the Restatement Third of Torts, entitled “Products Liability,” and the general
rule of strict products liability was set out in section 1 thereto.
= 24-acer
Strict products liability arose in the early- and mid-20th century from the perceived
inability of the law of warranty and negligence to provide an adequate means of redress
for injuries arising in a new kind of industrialized economy. That economy was
characterized by mass production, the introduction of wholesale intermediaries in supply
chains, and the expansion of product advertising. Makers and users of products had an
increasingly attenuated relationship. Redress for injury arising from product defect,
rooted in legal theories of warranty (requiring of privity of contract and immunizing
defendants via warranty disclaimers) and negligence (with its virtually unattainable
requirement to establish someone's unreasonable conduct somewhere in a complex
multi-level production process), required rethinking. The question presented was who
should bear the costs of such harms: an innocent purchaser or the product supplier who
had means and motivation to eliminate defects, and the ability to spread that cost widely
via the mechanism of price and the securing of insurance?"
Plaintiffs’ SAC implies similar questions now about Snapchat and its place in
society and the economy.
The SAC purports to state legal theories for strict product liability under counts 1,
2 and 3. As pleaded, counts 1 and 3 are duplicative; both assert strict products liability
claims for design defect under the risk-benefit prong. (See, e.g., SAC {] 728, 730-731,
750, 753, 789, 798.) Count 2 asserts a claim for strict products liability for failure to warn.
Snap demurs to these counts on the ground that Snapchat is “is a service, not a
‘tangible product.” (Demurrer, 1-2.) Plaintiffs assert otherwise: “Snapchat is a product
under California law.” (Opposition, 11.) The parties in their papers compare and contrast
" Histories of the development of strict product liability law include Graham, Strict
Products Liability at 50: Four Histories (2014) 98 Marq. L.Rev. 555; Note, A Broken
Theory: The Malfunction Theory of Strict Products Liability and the Need for a New
Doctrine in the Field of Surgical Robotics Note (2019) 104 Minn. L.Rev. 3245; and
Rothstein & Coleman, Differentiating Strict Product Liability's Cost-Benefit Analysis From
Negligence (2023) 56 Loyola L.A. L.Rev. 637.
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issues of “product versus service” and “tangibility? drawn from the definition of “product”
found in section 19(a) of the Restatement Third of Torts, Products Liability: “A product is
tangible personal property distributed commercially for use or consumption.”
The tangible product versus (intangible) service test is a false dichotomy as applied
to Snapchat, at least as Snapchat is described in the SAC. As noted, even the parties
struggle to find language with which to categorize Snapchat,'? but neither “product” nor
“service” are up to the job. Snap's reliance on the Restatement definition falls short for
several reasons. First, because that definition was drafted long before the applicable
technology existed and does not account for an item with Snapchat's characteristics and
functionalities; second, because as to “computer software” (probably the most apt
category), the Restatement Third reporters found “no cases on point” (Rest.3d Torts,
Products Liability, §.19, com. d) — again speaking to the obsolescence of the definition;
and third, notwithstanding “tangibilty,” the definition opens the door to treat intangible
items as products “such as electricity’ when the context of their distribution and use is
sufficiently analogous to the distribution and use of tangible personal property."
‘Snap's arguments rely heavily on tangibility — a concept the court finds unhelpful
to the analysis. Under the Restatement's definition, “tangibility,” viz., perceptibility to the
"2 The court agrees with Snap that its calling Snapchat its “flagship product” in its
2022 annual report, and its counsel at argument referring to Snapchat as a product before
correcting herself, is not dispositive.
2 There are, of course, computer software cases since the promulgation of the
Third Restatement 25 years ago. They go both ways. On the one hand, for example, is
Quinteros v. InnoGames (W.D. Wash. 2022) 2022 WL 898560 (online computer game
was not a “product” as defined under Washington State law [collecting cases}). On the
other side of the ledger are, for example, Brookes v. Lyft Inc. (Cir. Ct. Fla. 2022) 2022 WL
19799628 (Lyft's ride-sharing software application is a product for purposes of Florida
products liability law]; In re Social Media Adolescent Addiction/Personal Injury Products
Liability Litigation, supra, 2023 WL 7524912 (motion to dismiss denied to permit “more
fulsome analysis than the global approaches’ take by counsel; the court analyzes whether
the various functionalities of defendants’ platforms are products); and A.M., supra, 614
F.Supp.3d at p. 817 (although it is not clear that the defense raised the “not a product”
defense)
=26-£OTOrZOZ
touch, appears to the court as merely another way of describing a service — something
offered for use or consumption that one cannot perceive by touch. It adds nothing to the
product versus service binary. What's more, even in 1998, the American Law Institute
noted that intangibility per se does not answer the question given that the context of the
distribution and use of an item may be sufficiently analogous to the distribution and use
of tangible personal property for it to be subject to strict products liability. 4
The parties’ analyses, relying on the false dichotomy of product versus service and
on tangibilty, fall far short of the weighty social and economic issues embedded in the
question of the applicability of strict liability principles, questions with which Justices
Cardozo and Traynor, and Dean Prosser, earlier struggled
The court sees the issue as follows: is Snapchat, with its features, functionalities,
and its place in our society and economy in 2023, something (pick your descriptor:
product, service, interactive platform, app, website, software, tool) for which strict
products liability does or should apply? Or, using the 25-year-old Third Restatement's
formulation, is the context of Snapchat's distribution and use sufficiently analogous to the
distribution and use of tangible personal property to warrant its being treated under the
law of strict products liability?
The court's answer is: not enough information yet to tell, and the question cannot
be resolved on demurrer. Accordingly, the court overrules Snap's demurrer to counts 1,
2, and 3 on the ground that Snapchat is not a tangible product, The court will permit the
parties to create a factual record as the characteristics, functionalities, distribution, and
uses of Snapchat. The court has no doubt that it will revisit later whether California strict
‘4 The unhelpfulness of the tangibility test is further revealed by considering
whether Snapchat, to the extent it exists as a collection of electrons flitting among silicon
atoms, has mass and thus could potentially be “tangible” by a profoundly sensitive
measuring device. The answer, absurdist and theoretical, is “yes.” An electron weighs
9.11 x 10-28 grams. (Encyclopedia Britannica © (2023) Electron
[as of Dec. 27, 2023].)
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products liability law does or should-apply in this case, but it will do so on a developed
factual record.
Snap’s Challenges to Negligence: Counts 4, 5, 6,7
In California, a plaintiff states a claim for negligence by alleging the existence of a
legal duty, a breach of that duty, harm caused by the breach, and resulting damages.
(Ladd v. County of San Mateo (1996) 12 Cal.4th 913, 917.) Civil Code section 1714,
subdivision (a) establishes a general duty for “everyone” to exercise ordinary care and
skill in their property or person. Failure to do so imposes responsibility for resulting injury
except where the injured person willfully or for want or ordinary care brought the injury
upon himself or herself.
Snap asserts that under the facts as alleged, it is evident that California law
recognizes an exception to the general rule of duty based on public policy. Snap invokes
the considerations identified by the California Supreme Court in Rowland v. Christian
(1968) 69 Cal.2d 108 which, when balanced together, justify a departure from the
fundamental principal embodied in section 1714, subdivision (a). These include the
foreseeability of harm to the plaintiff, the degree of certainty that the plaintiff suffered
injury, the closeness of the connection between the defendant's conduct and the injury
suffered, the moral blame attached to the defendant's conduct, the policy of preventing
future harm, the extent of the burden to the defendant and consequences to the
community of imposing a duty to exercise care with resulting liability for breach, and the
availability, cost and prevalence of insurance for the risk involved. (Id, at pp. 112-113.)
The court disagrees with Snap: the allegations of the SAC are sufficient to
establish the duty of reasonable care and do not establish as a matter of law an exception
under public policy. The California Supreme Court stated, “As we have explained,
however, in the absence of a statutory provision establish an exception to the general
tule of [section 1714, subdivision (a)], courts should create one only where clearly
18 In the modern era, California employs a comparative negligence regime to
reduce a plaintiffs damages attributable to his or her own fault in bringing about harm
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supported by public policy.” (Cabral v. Ralphs Grocery Co. (2011) 51 Cal.4th 764, 771
{internal quotes omitted).) Once again, however, the question of duty is not resolved for
all time. On a factual record, where the court has the ability to appropriately weigh the
competing policy factors, the question of the existence of duty may well come up again.
Snap also asserts that the SAC fails to allege causation. The court disagrees.
“The element of causation requires there to a connection between the defendant's breach
and the plaintiff's injury.” (Coyle v. Historic Mission Inn Corp. (2018) 24 Cal. App.5th 627,
645.) “A substantial factor in causing harm is a factor that a reasonable person would
consider to have contributed to the harm. It must be more than a remote or trivial factor.
It does not have to be the only cause of the harm.” (CACI No. 430.) The SAC alleges
causation sufficiently to survive attack by demurrer.
‘Snap demurs to count 6 (negligent failure to warn) on the basis that ‘the danger of
buying illegal drugs online is obvious, so no warning is required.” (Demurrer, 2.) The
SAC, however, alleges that the harm arose from a non-obvious danger, namely, the
presence of fentanyl in the drugs purchased by the minors. The SAC does not allege an
obvious danger for which no warning is required
With respect to count 7 (negligence per se), plaintiffs allege, “At all relevant times,
Snap had an obligation to comply with applicable statutes and regulations governing the
sale and distribution of illegal drugs to minors and distribution of controlled substances to
‘Americans more generally.” (SAC, {| 879.) Plaintiffs do not identify the statutes or
regulations. The negligence per se doctrine is codified in Evidence Code section 669
Under this doctrine, the plaintiff “borrows” statutes or regulations to establish a duty of
care and a standard of care. Proof of violation of the statute or regulation raises a
presumption of negligence which then may be rebutted by evidence showing justification
or an excuse for the violation. (David v. Hemandez (2014) 226 Cal. App.4th 578, 584;
Spriesterbach v. Holland (2013) 215 Cal.App.4th 255, 263.)
Snap's demurrer is premised on “failure to state facts sufficient to constitute a
cause of action” but does not demur on the grounds of uncertainty. (Code Civ. Proc., §
430.10, subds. (e)-(f).) The demurrer on this ground is overruled. Even were the
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demurrer based on uncertainty, it would be overruled. The statutes and regulations at
issue may be ascertained through the discovery process. Plaintiffs’ negligence per se
theories may be subject to later challenge once the statutes and regulations are identified
Rulings re: Negligence Challenges
Snap's demurrers to counts 4, 5, 6, and 7 are overruled
Snap’s Challenge to Tortious Interference with Parental Rights: Count 8
Plaintiff Jessica Diacont, a resident of Virginia, asserts Snap tortiously interfered
with her custodial rights and parental relationship arising from the death of her child,
Jacob. (SAC, {If 900-909.) She invokes Virginia state law'®; in the heading of count 8,
she refers to the Virginia Code Annotated, section 1-240.1."7 She explains in her
‘Opposition that the Virginia Supreme Court recognized the tort of interference in parental
rights in Wyatt v. McDermott (Va. 2012) 725 S.E.2d 555. She is correct. Borrowing from
extant Florida law, the Virginia Supreme Court stated the elements of this common law
tort including, as relevant here, that “a party outside of the relationship between the
complaining parent and his/her child intentionally interfered with the complaining parent's
parental or custodial relationship by removing or detaining the child from returning to the
complaining parent, without that parent's consent, or by otherwise preventing the
complaining parent from exercising his/her parental or custodial rights.” (Id. at p. 562.)
Plaintiff Diacont's theory apparently is not that the death of Jacob was the
interference at issue; it was the denial of the mother's parental ability to prevent access
to the Snapchat. (Opposition, 33.) Nowhere, however, does Diacont allege that Jacob's
access to Snapchat was without her consent
*® It is not clear whether the court would apply Virginia law and neither side briefs
the court on the choice-of-law question. For purposes of this demurrer only, the court will
assume that Virginia law applies.
This section reads, “A parent has a fundamental right to make decisions
concerning the upbringing, education, and care of the parent's child.”
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Ruling re: Count 8
Assuming for argument that the Virginia law applies in this California proceeding,
the court sustains Snap's demurrer without leave to amend for failing to state facts
constituting a cause of action
Snap’s Challenge to Public Nuisance: Count 9
A claim for public nuisance requires allegations, among others, that the defendant,
by acting or failing to act, caused a “condition” that was harmful to health and that the
condition affected a substantial number of people at the same time. It is an offense
against the exercise of rights common to the public. (People ex rel. Gallo v. Acuna (1997)
14 Cal.4th 1090, 1103.) A “public right,” the California Supreme Court explained with
citation to section 8218 of the Second Restatement of Torts, “is common to all members
ofthe general public. It is collective in nature and not like the individual right that everyone
has not to be assaulted or defamed or defrauded or negligently injured.” (/d. at p. 1104.)
The essence of plaintiffs’ claims is that Snap's conduct resulting in the death (or
serious injury) to their specific children. While the SAC asserts that a substantial number
of other children have also died or been so injured, the rights involved are not “public
rights” designed to be vindicated by the law of nuisance. They are personal in nature.
Ruling re: Count 9
The court sustains Snap's demurrer without leave to amend.
Snap’s Challenges to Fraud, Concealment and Misrepresentation
Counts 14, 12 and 13
In California, a claim for fraudulent misrepresentation or concealment requires
pleading (a) misrepresentation (false representation, concealment or nondisclosure); (b)
knowledge of falsity (scienter); (c) intent to defraud, i., to induce reliance; (d) justifiable
reliance; and (e) resulting damage. (Engalla v. Permanente Medical Group, Inc. (1997)
15 Cal.4th 951, 974.) Negligent misrepresentation does not include the element of intent
to deceive. (Moncada v. West Coast Quartz Corp. (2013) 221 Cal.App.4th 768, 781.)
The pleading requirements for fraud require particularity and specificity: how, when,
where, to whom, and by what means the representations were tendered. (Lazar v.
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Superior Court (1996) 12 Cal.4th 631, 645.) Witkin explains, “The effect of this rule is
twofold: (a) general pleading of the legal conclusion of “fraud” is insufficient; the facts
constituting the fraud must be alleged; and (b) every element of the cause of action for
fraud must be alleged in the proper manner (i.e., factually and specifically), and the policy
of liberal construction of the pleadings [citation omitted] will not ordinarily be invoked to
sustain a pleading defective in any material respect.” (5 Witkin, Cal. Procedure (6th ed.
2023) Pleading, § 707.)
Snap asserts that plaintiffs have failed to meet the particularity and specificity
requirements; plaintiffs assert they have and direct the court to footnotes 26 and 27 of
their Opposition, citing specific paragraphs of the SAC.
The court finds that the allegations contained in paragraph 942, subsections (a)
through (/), at a minimum, are sufficiently particular and specific to meet the pleading
standard. The allegations of reliance likewise are sufficient. Given that a demurrer must
eliminate an entire cause of action, these allegations are sufficient to overcome the
demurrer,
In so finding, the court has in mind the Court of Appeat's explanation in West v.
JPMorgan Chase Bank, N.A. (2013) 214 Cal. App.4th 780, 793 (West) (cleaned up): ‘We
enforce the specificity requirement in consideration of its purposes. The first purpose is
to give notice to the defendant with sufficiently definite charges that the defendant can
meet them. [Citations omitted.] The second is to permit a court to weed out meritless
fraud claims on the basis of the pleadings; thus, the pleadings should be sufficient to
enable the court to determine whether, on the facts pleaded, there is any foundation,
prima facie at least, for the charge of fraud.”
Here, the SAC has sufficiently apprised Snap of the allegations of fraud,
concealment, and misrepresentation (which may or may not be supplemented by
information obtained in discovery). “Prima facie” — meaning assuming the allegations
are true — the court finds the SAC meets the “any foundation’ test of West.
Ruling re: Fraud, Concealment and Misrepresentation
The court overrules Snap’s demurrer to counts 11, 12 and 13.
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Snap's Challenges to Counts 14, 15 and 16
Rulings
Snap's demurrer to count 14 (wrongful death) and 15 (survival action) are
overruled. The allegations are sufficient to state causes of action for wrongful death and
survival under California law.
Snap’s demurrer to count 16 ("loss of consortium and society’) is sustained without
leave to amend because California law recognizes no cause of action for parents of
minors. This ruling does not affect any entitlement under law for the recovery of damages
under a recognized legal theory.
Snap’s Statute of Limitations Challenges
Snap asserts that some of plaintiffs Chapmans’ and Diacont's claims are time-
barred by California (or Virginia's"®) two-year statute of limitations. Plaintiffs respond by
invoking the delayed discovery rule. (Fox v. Ethicon Endo-Surgery, Inc. (2005) 36 Cal.4th
797, 803.) On reply, Snap argues that the delayed discovery allegations in the SAC are
“implausible.” (Reply, 20.) Plausibility, however, is not the test on demurrer in the
California state courts
Rulings
Snap's demurrers, as presented, based on the statute of limitations are overruled.
To the extent Virginia law applies to a claim and such law provides a defense under a
statute of limitations, the matter may be raised later on a motion for summary judgment.
CONCLUSION
‘Snap's demurrers to counts 1, 2, 3, 4, 5, 6, 7, 11, 12, 13, 14 and 15 are overruled
‘Snap's demurrers to counts 8, 9, 10 and 16 are sustained without leave to amend
(recall, plaintiffs do not seek leave to amend.)
"8 Again, neither side briefs the court on the applicability of Virginia law including
whether Virginia recognizes a delayed discovery rule
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ON OHRON A
©
1
12
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14
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16
7
18
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ne
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‘Snap is ordered to file its answer to the SAC within 30 days of service of this order.
2
AWRENCE P. RIFF
OF THE SUPERIOR COURT
Dated: January 2, 2024
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