FINAL REVIEW

WEEK 10
TASK 1: VOCABULARY – Choose the best answer for each of the questions.
1. During the project, please notify us of any expenses you may incur in _______ the proper
information about the product.
A. obtaining B. defining C. recalling D. inquiring
2. Mr. Howard has received several awards for his _______ work in the marketing division.
A. unfolded B. outstanding C. reversing D. inscribed
3. Due to an _______ in the demand for the popular software, production is expected to
double this month.
A. increase B. error C. effort D. intend
4. Sun Airlines _______ customers who fly more than once a month with special discounts.
A. offers B. tells C. provides D. travels
5. The new eight-wheeled truck model is _______ suited for transporting large loads
through rural areas.
A. perfectly B. gradually C. heavily D. slowly
6. The survey indicates that many customers who previously bought GMC Motors products
will not _______ purchase them again.
A. importantly B. necessarily C. decidedly D. vitally
7. In order to build customer _______, TMT Supermarket is offering special discounts on
selected items every week.
A. belief B. honesty C. faith D. loyalty
8. If you join our special membership club, you will receive a 10% discount every time you
_______ a purchase.
A. make B. shop C. owe D. use
9. The CEO believes that an overhaul of the hiring _______ could lead to higher staff
retention in the long run.
A. candidate B instance C. process D. consensus
10. Rumors say that Melanie Swanson will be _______ to senior manager once the current
manager retires.
A. assisted B. released C. promoted D. spoken
11. Candice Rendall, a director known for her controversial films, is scheduled to _______ a
one-hour lecture at the International Conference of Artists.
A. present B. operate C. speak D. relate
12. Articles must be submitted to the editor’s office _______ three hours before the deadline
in order to receive final approval.
A. as soon as B. in spite of C. in accordance with D. at least
13. Most employees adapt quickly to Gordon Industries’ unique working conditions, but
those _______ comfortable with unconventional leadership styles have difficulty.
A. less B. nothing C. little D. even
14. The earliest economic sector in the world history is the __________ sector, in
which agriculture takes a dominant role.
 A. primary B. preliminary C. tertiary D. original
15. Staff have strong motivation at work and believe that through working, they are able to
better themselves in terms of professional knowledge and skills. This reflects the Theory
__________.
A. Y B. Z C. X D. G
16. According to Peter Drucker, the work of a manager normally involves planning,
organizing, __________, evaluating and developing.
A. delegating B. assigning C. examining D. integrating
17. Due to the impact of SARS – COVID 19 virus pandemic, lots of companies are
declaring __________.
A. charity B. democracy C. bureaucracy D. bankruptcy
18. Which complimentary close is considered the most formal?
A. Regards, B. Best wishes, C. Yours faithfully, D. Cheers,
19. In Maslow’s hierarchy of needs, what is seen as the highest level needs?
A. Ego-status B. Belonging C. Self-actualisation D. Esteem
20. The advertisements highlight the fact that the product is chemical-free; therefore, it is
very safe for consumers’ health. These advertisements take into account __________ in
accordance with Maslow’s hierarchy of needs.
A. self-actualisation needs
B. esteem needs
C. safety needs
D. ego-status needs
ANSWER KEY
1A 2B 3A 4C 5A 6B 7D 8A 9C 10C
11A 12D 13A 14A 15A 16D 17D 18C 19C 20C

TASK 2: READING
Complete the article below with the following sentences. The first question has been
done for you already as an example.

a. To put a good idea effectively and profitably into practice generally requires
managerial experience and authority.

b. He does not mean that firms should set up their own “universities” although
plenty, from Motorola to McDonald’s, have done that.

c. Universities everywhere are largely-state-financed.

 d. They are all hugely successful: there are far more of them, and far more
students, than ever before.

e. Certainly, there are aspects of the university that firms might envy.

f. For example, it gathers, under a single powerful brand, individuals contracted to

supply it with their intelligence.
WHAT MIGHT THE COMPANY OF THE FUTURE LOOK LIKE?
Companies and universities: a little learning
Lawrence Summers, president of Harvard University, suggests in the latest Harvard
Business Review that the American research university, e.g. Harvard, may be a model for
the company of the future.
1 __b_____ Instead, they should adopt the research university’s fluid and decentralised
approach to creativity and hierarchy. “If you look at the organisations in the economy
where the greatest value is being added,” argues Mr. Summers, “they are increasingly the
organisations that share the values and character of universities.”
2 _______ They are, to start with, extraordinarily durable institutions, Mr. Summers’ own
Harvard, founded in 1636, is very young compared with the University of Bologna,
founded in 1088, or Paris and Oxford born less than a century later.
3_______ In the rich world alone, 39m people are now taking a university course of one
sort or another. And they teach more subjects than ever before. Anyone tempted to mock
McDonald’s Hamburger University should look at the classes in food technology and
catering that plenty of modern universities now provide.
The successful university has other characteristics that firms increasingly aspire to. 4
_______ Moreover, the deals struck by the most successful academics when they transfer
from one university to another (usually American) are becoming more lucrative, with all
sorts of perks regarded as normal.
But there is one big difference that Mr. Summers does not mention. 5 _______ Harvard’s
students may pay for their teaching, but the university’s research, which Mr. Summers
urges firms to copy, is subsidised with public money.
Public support gives most universities a financial stability that companies do not enjoy.
Sure, companies succeed on the back of big ideas, but on the whole it is their application
that makes money. 6 _______ That is why clever 25 year-old graduates rarely run
durably successful companies, even if they are from Harvard.
ANSWER KEY
2E 3D 4F 5C 6A

TASK 3: READING
Complete the following passage by selecting the best options.

The graph has (1) __________ changes in the gap between US energy consumption and
production since 1950 and foreshadowed/ projected trends up to 2025.
Between 1950 and 1970 there was an increase (2) __________ both production and
consumption from just over 30 units to about 65. Although the consumption was a bit (3)
__________ than the production, the difference was, as can be seen from the chart (4)
__________.
However, over the next 30 years, (5) __________ was a gradual increase in the
production, reaching 70 units in 2000. In contrast, growth in consumption was steeper
and more (6) __________, rising to 95 units by 2000. For this (7) __________, energy
imports were in dire need, increasing from very little in 1970 to substantial 25-unit
imports.
Projections up to 2015 indicate that an (8) __________ trend is likely to continue, with
the gap between production and consumption widening. By 2025, it is expected that the
consumption will reach 140 units, (9) __________ the production will reach only 90.
That is to say more than 30 per cent of energy consumed, equivalent to 50 units, will
have to be imported.
Overall, the energy production in the US is not (10) __________ up with the
consumption. Therefore, the continual increase in imports is critical to close the gap.
1. A. manifested B. proven C. revealed D. broadcast
2. A. in B. at C. by D. of
3. A. lower B. higher C. stronger D. tougher
4. A. marginal B. huge C. stable D. constant
5. A. this B. that C. it D. there
6. A. dwindling B. fluctuating C. escalating D. stabilising
7. A. fact B. end C. view D. reason
8. A. upward B. upside C. uprising D. ups
9. A. meanwhile B. and C. whereas D. likewise
10. A. going B. keeping C. taking D. leaping
ANSWER KEY
1C 2A 3B 4A 5D

6B 7D 8A 9C 10B

TASK 4: WRITING
As part of the re-organisation at Derrant Technologies, a new customer service section is
planned to handle all customer complaints. You are the Assistant Sales Manager and have
to inform staff about the proposed changes.
Write an email of less than 100 words to all staff:
 informing them about the new customer service section.
 telling them that they will get more detailed information next month.
 asking them to telephone your assistant Jenny Maguire with any queries
(telephone number 9 468 3660).
You should start with Dear all staff, …