lesson 2.
1
LESSON 2.1: EMAIL BASICS ITec 111 LEC
SECOND SEMESTER | 2025-2026 | MS. YVONN KYLA V. MAGALLON
HOW TO USE EMAIL
ELECTRONIC MAILS OR E-MAILS 8. You will need an email address, of course, a sort of
electronic mailbox used to send and receive
Electronic mail (E-mail, short for electronic mail) messages.
9. All such addresses follow the same approach:
● Is a method of trading messages between people ○ username@domain
using electronic devices’ mail. 10. For example:
● Is information stored on a computer exchanged ○ juandelacruz@vsu.edu.ph
between two end-users over telecommunications
● It is a message that may carry text, files, images, or 1. USERNAME
other attachments sent through a network to a ○ juandelacruz
designated individual or group. ○ The username, or user ID, identifies who is
● It allows you to post, and receive messages to and at the address.
from anyone with an e-mail address anywhere in ○ There are many ways that the username
the world. might be designated, with and without
capital letters, numbers, or special
TWO WAYS TO SEND AND RECEIVE EMAIL characters.
2. DOMAIN NAME
1. The earliest use of the internet is for sending and
○ vsu
receiving electronic mail, or email.
○ The domain name, located after the @
2. There are two ways to send and receive an email–
(“at”) symbol, tells the location and type of
via email program or web-based email.
address.
3. The big four email carriers currently are
○ Periods (called “dots”) separate domain-
○ Yahoo! Mail
name components.
○ Windows Live Hotmail (discontinued)
○ The domain portion of the address provides
○ Gmail (Google)
specific information about the area–where
○ AOL Mail
the message should be delivered.
● Many users will rely mostly on an email program on
3. TOP-LEVEL DOMAIN
their personal computers, but they will switch over
○ edu
to web-based email to check messages when
○ The top-level domain, or domain code, is a
traveling without their PCs.
three-letter extension that describes the
domain type:
EMAIL PROGRAM ■ .net – Network
4. Also called email client software, enables you to ■ .com – Commercial
send emails by running email software on your ■ .gov – Government
computer, which interacts with an email server at ■ .edu – Educational
your internet access provider to send and receive an ■ .org – Nonprofit
email. ■ .mil – Military
■ .int – International organization
WEB-BASED EMAIL OR WEBMAIL 4. COUNTRY
5. You send and receive messages by communicating ○ ph
via a browser with a website. ○ Some domain names also include a two-
6. The advantage of web-based email is that you can letter extension for the
easily send and receive messages while traveling ○ country.
anywhere in the world.
7. Moreover, because of the mail servers storing all
your outgoing and incoming messages and folders,
you can use personal computers and browsers to
keep up with your email.
G049 ITech LECTURE MODULE 2 1
LESSON 2.1: EMAIL BASICS ITec 111 LEC
SECOND SEMESTER | 2025-2026 | MS. YVONN KYLA V. MAGALLON
4. Subject – A brief topic sentence that describes the
CREATING AN EMAIL ACCOUNT content of the email and displays in most email
11. Most email carriers provide free email services, and systems that list email messages individually.
the account creation can be relatively 5. Body – The main content of the email, which may
straightforward. Different email carriers may require include signatures–automatically generated
similar information, such as your name and a information that is inserted by the sender’s email
username. For the sake of this lesson, try to create a system
new email account using Google's Gmail service.
STEPS IN CREATING AN EMAIL ACCOUNT:
1. Open the Gmail account registration website.
● Enter
https://www.google.com/gmail/about/ in
the web browser.
● It will open a page with information
regarding Gmail.
2. Click Create an Account.
● This button will take you to the first page in
the account creation section.
3. Input your first and last name.
● Enter your first name into the text box with
a field "First name" and last name into the
text box labeled "Last name."
4. Come up with a username for your Gmail account.
● The text box labeled "username," type in
the username you want to use for your
email address.
● For this lesson, your username must be of
the format: firstname_lastname—for
example, juan_delacruz
5. Enter a password for your Gmail account.
● Type your chosen password into the
"Password" text box and "Confirm
password."
● You can only proceed if these passwords
match.
6. Click on the Next button.
● Afterward, the page will require you to
provide appropriate information to proceed
with the account creation.
ESSENTIAL PARTS OF AN EMAIL
1. To – The email address of the primary recipient.
2. Cc (Courtesy Copy) – Every recipient in the "To" and
"Cc" fields can see who the other recipients are.
○ Cc: Previously means carbon copy, but now
it means courtesy copy. When referring to
email “cc,” this means every recipient email
address you enter into the “to” and “cc”
field will be able to see who the recipients
of the email message are.
3. Bcc (Blind Carbon Copy) – Recipients in the "Bcc"
field get a copy without other recipients knowing.
G049 ITech LECTURE MODULE 2 2
lesson 2.2
LESSON 2.2: EMAIL ETIQUETTE ITec 111 LEC
SECOND SEMESTER | 2025-2026 | MS. YVONN KYLA V. MAGALLON
● Research reveals including emojis in work
EMAIL ETIQUETTE emails is terrible for reputation: they make
senders look less competent (and they do
not have any effect on how friendly you
Email etiquette
seem).
● Refers to the principles of behavior that one should 5. Proofread every message.
use when writing or answering email messages. ● Do not rely on spell-check.
● It is also known as the code of conduct for email ● Read and reread the email several times,
communication. preferably aloud, before sending it off.
● Depends on whom the sender is writing–friends ● Sometimes people pay little attention to
and relatives, partners, customers, superiors, or spelling and proper grammar when
subordinates. composing emails than when writing actual
letters, which is how people traditionally do
business correspondence.
● But the truth is that correct spelling and
grammar still count.
EMAIL IS A POWERFUL TOOL. USE IT WISELY.
● After writing the email, read it out loud to
ensure that errors do not overshadow your
Emails are important for business, but with so many message.
emails coming in, it's important to make sure yours gets 6. Type addresses carefully.
noticed. To do this, follow some good practices for writing ● When it comes to business affairs, the last
professional emails. Using the right greeting and proper thing that should happen is to send an
format can make a big difference. email to the wrong person.
● That is why it’s important to double-check
1. Specify the subject line. the recipient's info before hitting the
● The first principle in professional email "send" button.
etiquette is to provide an appropriate ● Making a habit of verifying the receiver's
subject for the email so that the recipient info will avoid making mistakes.
immediately knows the point of the 7. Try to reply to email messages.
message. ● It may be challenging to respond to every
2. Use professional email greetings. email message ever sent, but one should
● Using the same professional salutations as try to.
you typically would if writing business ● It includes when accidentally sending the
correspondence with pen and paper is email, especially if the sender is expecting a
encouraged even if it might be tempting to reply.
use informal greetings when emailing work ● A reply isn't necessary but serves as proper
associates and friends. email etiquette, mainly if the recipient
3. Keep fonts classic. works in the same company or industry.
● Courier New has a time and a place, but for 8. Attach small-size files if needed.
business correspondence, keep fonts, ● Before sending out attachments with
colors, and sizes simple. emails, you should ensure that they are the
● The cardinal rule: emails should be legible smallest size possible.
for other people to read. It is advisable to ● Compressing data before distributing them
generally use a 10- or 12-point type and an over the Web costs your company less
easy-to-read font such as Arial, Calibri, or bandwidth and allows recipients to
Times New Roman. download the attachments faster.
● Black is the safest choice for the font color. ● Bandwidth refers to:
4. Resists emojis in email. ○ In Technology: The amount of data
● There might be an urge to add a smiley face that can be sent over the internet at
to a potentially harsh sentence or cap off a once.
joke with a laughing emoji. ○ Everyday Use: Having enough time or
● However, unless the recipient has already energy to handle something.
used one, resist temptation.
G049 ITech LECTURE MODULE 2 1
LESSON 2.2: EMAIL ETIQUETTE ITec 111 LEC
SECOND SEMESTER | 2025-2026 | MS. YVONN KYLA V. MAGALLON
EMAIL TERMINOLOGIES
1. Attachment
● An e-mail attachment is a software file sent
along with an e-mail message.
● Any e-mail message sent to the recipient
can have one or more files attached.
● It is a simple method used to share
documents and images.
2. Threadjacking
● Refers to an e-mail thread, message board,
or social media conversation that veers
away from the original topic.
● It occurs deliberately when individuals or
groups use the platform to serve personal
interests or promote an agenda.
● Threadjacking is considered lousy internet
etiquette.
● Threadjacking is the act of taking over an
email thread with information that is
irrelevant to the thread’s topic. For
example, a threadjacker may threadjack an
email thread or chain about an upcoming
event, by filling the thread with emails
about a separate product that has nothing
to do with the event.
3. Forward
● Generically refers to re-sending an e-mail
message delivered to one e-mail address to
a possibly different e-mail address.
4. Send Read Receipt
● A read receipt is an e-mail notification
delivered to the sender when a recipient
opens (and presumably reads) an e-mail
sent.
● The receipt confirms that the recipient read
the message and records the time.
5. E-mail Signature
● A signature block is a personalized block of
text automatically appended at the bottom
of an e-mail message.
● Generally, a signature provides the
recipient with your name, e-mail address,
business contact information, or Web site
URL.
G049 ITech LECTURE MODULE 2 2
