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Practice Activity: Discovery 7: Practice Lab: Adding Users in Cisco Unified Communications Manager

This document outlines a practice lab for adding users in Cisco Unified Communications Manager (UCM) and integrating it with Active Directory. It includes tasks for creating user accounts, setting credential policies, configuring LDAP settings, and converting LDAP users to local accounts. The lab is designed to take approximately 40 minutes and provides necessary credentials and troubleshooting steps for successful implementation.

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23 views3 pages

Practice Activity: Discovery 7: Practice Lab: Adding Users in Cisco Unified Communications Manager

This document outlines a practice lab for adding users in Cisco Unified Communications Manager (UCM) and integrating it with Active Directory. It includes tasks for creating user accounts, setting credential policies, configuring LDAP settings, and converting LDAP users to local accounts. The lab is designed to take approximately 40 minutes and provides necessary credentials and troubleshooting steps for successful implementation.

Uploaded by

Dúber Pérez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Practice Activity

Discovery 7: Practice Lab: Adding Users in Cisco Unified Communications Manager


Introduction
A new employee has joined the company and you are tasked with creating a user account for him on the Cisco
UCM. Your boss has also asked you to investigate if the integration between Cisco UCM and Active Directory has
been done, and complete and test the implementation so moving forward user accounts will not need to be created
locally, but rather replicated from Active Directory.

This lab will take approximately 40 minutes to complete.

Topology

Credentials
Usernames and Passwords

Device IP address Username Password

Cisco UCM 10.1.5.5 Administrator C0ll@B

PC-1 10.1.5.200 Student C0ll@B

LDAP Credentials
LDAP Manager Distinguished Name: Administrator@cll-collab.internal
LDAP Password: C0ll@B
LDAP User Search Base: CN=Users, DC=cll-collab, DC=internal
Phone Number: ipPhone
Directory URI: mail
LDAP Server Information: 10.1.5.100
Task 1:
Activity
Step 1
Create local user account in Cisco UCM and add to the Standard CCM End User group.

Create a new user (using any values for username and password).
Scroll to the bottom to find the group section to add the user to the Standard CCM End User group.

What two roles will the user have associated, once the user has been added to the Standard CCM End User
group? (Choose two.)

Standard CCM End User Management

Standard CCM Phone Management

Standard AXL API Users

Standard CCMUSER Administration

Standard CCM End Users

Task 2:
Step 1
Create a new credential policy that locks the user account if 5 unsuccessful logins are attempted. The
Administrator should be the only one able to re-enable the user account in this circumstance. Associate this new
policy with the user account created in Task 1.

Create a new credential policy.


Change the “Failed Logon” to 5.
Select the “Administrator must unlock” checkbox.
Open the user account you created in Task 1 and associate this new credential policy to the user.

When creating a new Credential policy, what is the default value for Failed Logon?

10

12

30

Task 3:
Activity
Step 1
LDAP configuration and authentication has been configured but isn’t working. Fix the problems and ensure users
are synchronized with the correct access control group assigned and ensure users can log into the end user
portal. The LDAP settings can be found in the Credentials tab.
The following issues need to be fixed.

LDAP Sync Service not activated


LDAP User Search Base in LDAP Directory page is incorrect. Have to delete LDAP Directory and re-add to
fix.
LDAP User Search Base in LADP Authentication page is incorrect.
No access control group assigned (unless assigned when re-adding LDAP Directory)

What is the quickest re-sync interval that can be set on the LDAP Directory?

1 Hour

6 Hours

12 Hours

24 Hours

3 Days

Task 4:
Activity
Step 1
Convert LDAP user Mary Brown to a local account.

Select the user account, scroll down and check the “Convert LDAP Synchronized User to Local User” check
box.

After converting a user account to a Local User, what is the user status listed as in the Find and List Users
page?

Active Enabled LDAP Synchronized User

Active Local User

Enabled Local User

Local User

Converted User

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