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Leading the Perfect Q&A in Any Presentation
The document provides tips for managing Q&A sessions during presentations, emphasizing the importance of preparation and engagement with the audience. It suggests anticipating potential questions, 'planting' questions to ease tension, and being concise while answering. Additionally, it highlights the significance of maintaining control, acknowledging questions, and closing with a strong summary.
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Leading the Perfect Q&A in Any Presentation
- 2. OF ALL POSSIBLE PRESENTATIONELEMENTS OPENING, STORIES, DEMONSTRATIONS, CLOSING THE Q&A HAS THE TENDENCY TO MAKE EVEN WELL VERSED SPEAKERS LOSS CONTROL & FALL FLAT
- 3. ONE COMMON FEAR THATCAUSES MANY PRESENTERS TO DREAD THE Q&A SESSION IS THE FEAR OF UNKNOWN QUESTIONS
- 4. REMEMBER Q&A SESSION IS AFANTASTIC OPPORTUNITY TO SHOW JUST HOW MUCH YOU KNOW ABOUT YOUR SUBJECT
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- 7. PUT YOURSELF INTHE SHOES OF YOUR AUDIENCE & BRAINSTORM EVERY POTENTIAL QUESTION THEY MIGHT ASK 1
- 8. PLANT SOME QUESTIONS IN THEAUDIENCE2
- 9. IT CAN BEEMBARRASSING IF THERE ARE NO QUESTIONS, SO ONE APPROACH IS TO ‘PLANT’ A COUPLE OF QUESTIONS. ONCE THEY HAVE BEEN ASKED, OTHER AUDIENCE MEMBERS WILL FEEL MORE AT EASE ASKING THEIRS 2
- 10. PLANT SOME QUESTIONS IN THEAUDIENCE IT CAN BE EMBARRASSING IF THERE ARE NO QUESTIONS, SO ONE APPROACH IS TO ‘PLANT’ A COUPLE OF QUESTIONS ON AUDIENCE MEMBERS YOU KNOW. ONCE THEY HAVE BEEN ASKED, OTHER AUDIENCE MEMBERS WILL FEEL MORE AT EASE ASKING THEIRS LOOK AT YOUR AUDIENCE 3
- 11. PLANT SOME QUESTIONS IN THEAUDIENCE IT CAN BE EMBARRASSING IF THERE ARE NO QUESTIONS, SO ONE APPROACH IS TO ‘PLANT’ A COUPLE OF QUESTIONS ON AUDIENCE MEMBERS YOU KNOW. ONCE THEY HAVE BEEN ASKED, OTHER AUDIENCE MEMBERS WILL FEEL MORE AT EASE ASKING THEIRS ACKNOWLEDGE THE QUESTION AND QUESTIONER WITH EYE CONTACT AND THEN INVOLVE THE REST OF THE AUDIENCE WITH YOUR RESPONSE THROUGH EYE CONTACT ALSO 3
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- 13. LISTEN TO THEENTIRE QUESTION BEFORE YOU BEGIN TO ANSWER. TAKE A DEEP BREATH AND THINK ABOUT YOUR RESPONSE. 4
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- 15. LISTEN TO THE QUESTION, SUMMARIZE IT& THEN VERIFY THAT YOUR RESTATEMENT ADDRESSES THE QUESTIONER’S CENTRAL CONCERN. 5
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- 17. BE SURE TORETURN TO YOUR QUESTIONER AND CHECK WITH THEM THAT THE ANSWER IS SATISFACTORY WITH A QUICK, 'HAS THAT ANSWERED YOUR QUESTION?'. 6
- 18. DON’T LET A SINGLE PERSON DOMINATETHE Q&A 7
- 19. BE ASSERTIVE AND DEFLECTTHEIR QUESTIONS OFFLINE. GIVE OTHER AUDIENCE MEMBERS A CHANCE TO ASK THEIR QUESTIONS. 7
- 20. THERE'S NO QUICKER WAYTO DESTROY YOUR POSITION AS THE EXPERT IN THE ROOM THAN THROUGH LONG, WAFFLING, UNINTELLIGIBLE ANSWERS TO SIMPLE QUESTIONS. BE CONCISE8
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- 22. IT IS WORSE TOMAKE UP AN ANSWER THAN IT IS TO HONESTLY ADMIT YOU DON’T KNOW. Ex. “That’s a good point, but I would have to put some more thought into my answer” is much more effective than bashfully apologizing. 9
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- 24. END WITH ASUMMARY, OR ONE TO TWO SENTENCES REITERATING YOUR MAIN POINT THANK THE AUDIENCE FOR THEIR USEFUL COMMENTS, AND THEIR ATTENTION AND THEN BE SEATED. 10