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Mobile Usability Testing
Mobile usability testing requires adaptations to standard usability testing techniques due to the context-dependent nature of mobile devices. Some key aspects that must be considered for mobile usability testing include the testing environment (lab vs. field), device selection, carrier compatibility, and methods for capturing user interactions, feedback, and contextual factors. An effective test combines both lab and field methods at different stages, uses device clusters, and incorporates triggers to collect user data on tasks over time.
