lockers take care of the belongings of the continuous stream ofpilgrims.
The complex is lit by
the electricity made available through biogas generationfrom human excreta. Around 30000
to 50000 visitors use these facilities everyday.
By 2006, Sulabh had liberated about 60,000 scavengers out of the official estimate of
700,000 (or1.2 million according to unofficial estimates).
By 2006, Sulabh had installed 1.4 million household toilets and also maintains 6,500 public
payper-use toilets. An estimated ten million people used its facilities across the country.
Sulabh also trained 19,000 masons who could build low-cost, twin-pit toilets using
locallyavailable materials. Sulabh paid specific attention to women as they trained them in
foodprocessing. Sulabh also successfully marketed their products and found buyers that
became repeatcustomers. Of the 11,000 people provided with vocational training, 5,000 were
women.
Sulabh employs over 50,000 associates and presently operates in 26 states.
Sulabh also offered a plethora of value-added services that ranged from public health
advocacy toadult literacy and technology solutions such as fax machines, copiers, telephones,
etc. Sulabhused internal and external resources to start a successful English medium school
and a variety oftraining and business incubators targeted at the erstwhile scavengers, and the
company alsodevised programs to get them accepted by the mainstream in a politically
sensitive way.The public toilets run by Sulabh break even within eight to nine months.
Facilities in prominent places were highly profitable.
In 2005 revenues reached (US$32 million) with approximately US $5 million in surplus.
Adapt products and processes: Sulabh developed an initial pilot project and
demonstratedpopularity of pay-per-use toilet facilities in urban Bihar and pioneered low-cost
toilet to beinstalled in poor residential areas.
Invest in removing constraints: Sulabh constructed a museum and planned for a
sanitationuniversity.
Combine resources and capabilities: Sulabh took its own designs and trained other NGOs.
Engage in policy dialogue with governments: Sulabh influenced the central government and
over100,000 public toilets will be constructed in addition to local government's provision of
toiletrelatedloans and subsidies.