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Twitter's Turbulent Transformation

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0% found this document useful (0 votes)
10 views2 pages

Twitter's Turbulent Transformation

Uploaded by

Zainab Kashani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Background

 Acquisition: In October 2022, Elon Musk acquired Twitter for $44 billion after legal disputes
regarding fake accounts. Twitter was delisted from stock exchanges and made a private
company.

 Twitter’s Financial History: Since its founding in 2006, Twitter struggled with profitability. By
2022, the company faced declining revenues and was valued at $10–$12 billion, but Musk
overpaid by approximately $20–$30 billion.

 Funding the Deal: Musk financed the acquisition with $13 billion in debt and equity sales,
including $4 billion from Tesla shares.

Key Changes and Controversies

1. Management Overhaul:

o Fired top executives, including the CEO and board members, cutting $3 million in
costs. Appointed himself as the sole board member.

2. Mass Layoffs:

o Musk fired 50% of Twitter’s workforce (about 3,750 employees) immediately after
the acquisition.

o Further reductions led to a total workforce shrinkage to one-third of the original size.

3. “Hardcore” Work Culture:

o Introduced “Twitter 2.0,” requiring long hours and a high-performance culture.

o Employees unwilling to comply were offered severance pay.

4. Operational Decisions:

o Brought Tesla engineers to lead Twitter’s technical operations.

o Fired teams focused on algorithm bias, accessibility, ethical AI, and customer service.

o Eliminated teams responsible for fixing bugs and maintaining core systems, risking
platform stability.

Impacts and Challenges

 Employee Morale: Layoffs were perceived as chaotic and poorly managed, eroding trust and
morale.

 Knowledge Loss: Departures of experienced staff created technical and operational risks.

 Advertiser Exodus: Over 62% of top advertisers left by February 2023 due to concerns about
the platform’s direction.

 Brand Reputation: Musk’s actions raised questions about Twitter’s employer branding and its
ability to attract talent.

 Financial Pressures: Twitter faced challenges in repaying its $13 billion debt amidst declining
ad revenues and user engagement.

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