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Form Layout

Form Layout in ServiceNow is a tool for customizing form structures by adding, removing, or rearranging fields and sections. It offers a straightforward, list-based editing interface for quick changes but lacks advanced features like drag-and-drop functionality or tab management. Ideal for simple edits, it is less complex than Form Designer or Form Builder, making it suitable for administrators seeking fast configurations.

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skvumar1986
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50 views2 pages

Form Layout

Form Layout in ServiceNow is a tool for customizing form structures by adding, removing, or rearranging fields and sections. It offers a straightforward, list-based editing interface for quick changes but lacks advanced features like drag-and-drop functionality or tab management. Ideal for simple edits, it is less complex than Form Designer or Form Builder, making it suitable for administrators seeking fast configurations.

Uploaded by

skvumar1986
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Form Layout in ServiceNow

Form Layout is one of the core tools in ServiceNow used to customize how a form looks by
adding, removing, or rearranging fields and sections. It provides a straightforward interface
primarily for quick configuration and layout changes to tailor forms to business needs.

What is Form Layout?

• It defines the basic structure of a form by defining which fields appear and in what
order.

• It controls what fields show up in different sections of a form.

• It is the classic, simpler editor compared to more visual tools like Form Designer or
Form Builder.

• Form Layout does not let you add tabs or complex visual structures but is great for
fast edits on a form’s field arrangement.

How to Access Form Layout

1. Open any record for the table you want to modify a form for (e.g., an Incident).

2. Right-click the form header or the form’s tab header.

3. Select Configure > Form Layout from the context menu.

4. The Form Layout edit screen opens, showing two columns:

• Available fields (those not on the form yet)

• Selected fields (those currently on the form)

What You Can Do in Form Layout

• Add fields from the list of available fields to the form.

• Remove fields by moving them back to the available list.

• Reorder fields by moving them up or down within the selected list.

• You can also rearrange the order of fields inside each form section.

• Create new sections or rename existing sections (depending on instance


configuration).

• Set field properties at a basic level (such as making a field visible or not).

Limitations of Form Layout

• No drag-and-drop visual design; it uses list-based field ordering.

• Cannot create or manage tabs (need Form Designer or Form Builder for that).
• Limited to field ordering and basic section management only.

• No advanced layout features like multi-column layouts, visual grouping, or embedded


logic.

When to Use Form Layout

• Quick edits to add or remove a few fields on a form.

• Simple reorder or clean-up of field display order.

• When you want to avoid more complex tools and just need a fast change.

• Useful for administrators who prefer simple configuration over visual design tools.

Summary

Feature Form Layout

Access Configure → Form Layout

Editing style List-based; move fields between Available/Selected lists

Best for Quick field additions/removals and reorder

Limitations No drag-and-drop, no tabs, no complex layout

Compared to Simpler than Form Designer and Form Builder

If you need help with how to use Form Layout step by step, or want to know when to prefer
Form Designer or Form Builder instead, I can provide that as well!

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