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Enabling Distributed Agile Teams | PPTX
Enabling Distributed Agile Teams
Atlanta Scrum Users Group
September 25th, 2013
Upskill with Agile Training
www.leadingagile.com/agile-training
Certified Scrum Product Owner Orlando, FL October 10-11
Certified ScrumMaster Atlanta, GA October 17-18
Certified Scrum Product Owner Denver, CO October 24-25
Certified Scrum Product Owner Washington, DC November 4-5
Agile Certified Professional (PMI-ACP) Orlando, FL November 18-19
Certified ScrumMaster Orlando, FL December 2-3
Agile Certified Professional (PMI-
ACP)
Atlanta, GA December 5-6
Agile Certified Professional (PMI-ACP) Washington, DC December 9-10
Certified ScrumMaster Atlanta, GA December 12-13
Certified ScrumMaster Washington, DC December 16-17
Agile Certified Professional (PMI-ACP) Denver, CO December 19-20
Accelerated. Accredited. Acclaimed.
Shameless Self Promotion
• I have been in and around agile for years
• Recently joined LeadingAgile
• Been a CSM, CSP, trying out for the PMI-ACP to
see what it’s like
• Blog: agiledude.blogspot.com
• Twitter: @timswise
• Link up with me on LinkedIn
Here’s what we will do
• Have fun!
• Talk a little bit about distributed teams (10 mins)
• We’ll play the negation game to gain a shared
understanding of distributed teams (20 mins)
• We’ll reflect on our newly found shared
understanding (10 mins)
• I’ll talk more about how to enable your teams
(10 mins)
Distributed Teams
Definition – Distributed teams are teams that have
something preventing them from collaborating in
person and face to face
Distributed Teams
You can be distributed while working in the same
room
If you don’t talk face to face, you are distributed
Complications
Let’s talk about them and identify a few more
Complications
Time - Time zones
By TimeZonesBoy (Own work) [CC-BY-SA-3.0
(http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
Complications
Teanga or translated from Gaelic to English,
Language
By Seahen (Gnome-globe.svg Globe of letters.png) [LGPL (http://www.gnu.org/licenses/lgpl.html)],
via Wikimedia Commons
Complications
Trust – Breeding ground for Us vs. Them
By Voir les pages liées (Modification de File:Collaboration logo.svg) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via
Wikimedia Commons
What did I miss?
• A bunch of things
• Your turn!
The Negation Game
Description - This is a game of discovery.
Instead of asking how we can make things better,
we'll ask how we can make things
horrible. Sometimes it's easier and can even be a
little fun to be negative.
Example
How can we make our pair programming partner
miserable?
• We can refrain from taking a bath.
• We won't brush our teeth.
Negation
Our original horrible ideas…
• We can refrain from taking a bath
• We won't brush our teeth
Become good rules…
• We will take a bath
• We will brush our teeth
Negation
After Negation
• Establish “rules”
• Try to get to a shared understanding or state
• Prioritize the shared understanding
• Could produce action
Game Agreements
• Be respectful, don't go too far
• Take turns
• Time boxed to 10 minutes
• Write big!
• Only 1 “ridiculous” answer allowed
King for a Day - Game
By Heinrich Klaffs [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/2.0)],
via Wikimedia Commons
Line up Line up Everybody Line up
Arrange yourselves from 1 to 10
• 1 means that you would never use distributed
teams
• 10 means that you would always use distributed
teams
http://www.youtube.com/watch?v=SzlyQYn-BZE
Let’s Play
The Negation Game - Results
Ideally, given this context, we will have a working
agreement for different perspectives on how we
want to treat others.
• We have been the distributed person
• We have interacted with the distributed person
• We have all been distributed
• We have had a distributed “twin”
King for a Day - Results
We have been a CIO that is struggling to
determine why we are or why we are not doing
distributed agile
Enablers
Why are you communicating?
• Privacy
• Team Collaboration
• Collective Wisdom
– Documentation
– Code
– Test Cases
– Process
Higher Bandwidth is Better
• Face to face
• High bandwidth, high resolution, large screen, hi-fi,
always on connection
• Low bandwidth, low resolution, small screen, low-fi,
dial / setup costs
• High quality voice only
• VOIP with poor equipment
• IM, text, chat
• Wiki, discussion boards
• E-mail
Voice
F2F
Email
How are you communicating?
Since face to face may be out. Let’s try some
alternatives.
• Always on window for the teams
• Wide angle web cams for team rooms
• Flat Screen TVs for both locations
• Small webcams for every person
• Online white boarding
• High quality conferencing
• Skype or another alternative
Working Agreements
• Agree on the preferred mode of face-to-face
• Display Good/favorite and bad modes (texting,
home phone, cell phone, email) and times of day
/ after-hours
– Preferences will differ per person
Quick Wins
• Put the distributed team members on every
speed dial for the home team
• Using Outlook? Display time zones on the
calendar
• Have a clock with each time zone on every
desktop and in the taskbar
The Communication Kata
Goal of reducing the time it takes to hold a distributed
meeting
• Before you start find a
buddy
• Time box to 4 minutes
• Begin: Schedule a
video conference with
audio
• Call in
• Share your screen
• Share an online
whiteboard
• You draw
• They draw
• Save the drawing
• Shut down the call
• Shut down the video
Building Trust
• Visits with social activities
• understand realities of life in other locale
• Deliberately get over communication gap / fear
Some Cool Tools
• planningpoker.com (everyone should have this)
• ScribLink.com (Online white board)
• Mural.ly (sticky notes, images, go visit, it’s cool)
• Board.net (Collaborative writing with
etherpad.org)
• Scribblar.com (Online white board) -free for 2
users
• LisThings.com (Free corkboard)
• Coggle.it (Collaborative mind mapping)
Resources
• http://www.leadingagile.com
• http://www.goodagile.com/distributedscrumprime
r/
• http://agiledude.blogspot.com
Questions/Discussions
Upskill with Agile Training
www.leadingagile.com/agile-training
Certified Scrum Product Owner Orlando, FL October 10-11
Certified ScrumMaster Atlanta, GA October 17-18
Certified Scrum Product Owner Denver, CO October 24-25
Certified Scrum Product Owner Washington, DC November 4-5
Agile Certified Professional (PMI-ACP) Orlando, FL November 18-19
Certified ScrumMaster Orlando, FL December 2-3
Agile Certified Professional (PMI-
ACP)
Atlanta, GA December 5-6
Agile Certified Professional (PMI-ACP) Washington, DC December 9-10
Certified ScrumMaster Atlanta, GA December 12-13
Certified ScrumMaster Washington, DC December 16-17
Agile Certified Professional (PMI-ACP) Denver, CO December 19-20
Accelerated. Accredited. Acclaimed.

Enabling Distributed Agile Teams

  • 1.
    Enabling Distributed AgileTeams Atlanta Scrum Users Group September 25th, 2013
  • 2.
    Upskill with AgileTraining www.leadingagile.com/agile-training Certified Scrum Product Owner Orlando, FL October 10-11 Certified ScrumMaster Atlanta, GA October 17-18 Certified Scrum Product Owner Denver, CO October 24-25 Certified Scrum Product Owner Washington, DC November 4-5 Agile Certified Professional (PMI-ACP) Orlando, FL November 18-19 Certified ScrumMaster Orlando, FL December 2-3 Agile Certified Professional (PMI- ACP) Atlanta, GA December 5-6 Agile Certified Professional (PMI-ACP) Washington, DC December 9-10 Certified ScrumMaster Atlanta, GA December 12-13 Certified ScrumMaster Washington, DC December 16-17 Agile Certified Professional (PMI-ACP) Denver, CO December 19-20 Accelerated. Accredited. Acclaimed.
  • 3.
    Shameless Self Promotion •I have been in and around agile for years • Recently joined LeadingAgile • Been a CSM, CSP, trying out for the PMI-ACP to see what it’s like • Blog: agiledude.blogspot.com • Twitter: @timswise • Link up with me on LinkedIn
  • 4.
    Here’s what wewill do • Have fun! • Talk a little bit about distributed teams (10 mins) • We’ll play the negation game to gain a shared understanding of distributed teams (20 mins) • We’ll reflect on our newly found shared understanding (10 mins) • I’ll talk more about how to enable your teams (10 mins)
  • 5.
    Distributed Teams Definition –Distributed teams are teams that have something preventing them from collaborating in person and face to face
  • 6.
    Distributed Teams You canbe distributed while working in the same room If you don’t talk face to face, you are distributed
  • 7.
    Complications Let’s talk aboutthem and identify a few more
  • 8.
    Complications Time - Timezones By TimeZonesBoy (Own work) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
  • 9.
    Complications Teanga or translatedfrom Gaelic to English, Language By Seahen (Gnome-globe.svg Globe of letters.png) [LGPL (http://www.gnu.org/licenses/lgpl.html)], via Wikimedia Commons
  • 10.
    Complications Trust – Breedingground for Us vs. Them By Voir les pages liées (Modification de File:Collaboration logo.svg) [CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons
  • 11.
    What did Imiss? • A bunch of things • Your turn!
  • 12.
    The Negation Game Description- This is a game of discovery. Instead of asking how we can make things better, we'll ask how we can make things horrible. Sometimes it's easier and can even be a little fun to be negative.
  • 13.
    Example How can wemake our pair programming partner miserable? • We can refrain from taking a bath. • We won't brush our teeth.
  • 14.
    Negation Our original horribleideas… • We can refrain from taking a bath • We won't brush our teeth Become good rules… • We will take a bath • We will brush our teeth
  • 15.
    Negation After Negation • Establish“rules” • Try to get to a shared understanding or state • Prioritize the shared understanding • Could produce action
  • 16.
    Game Agreements • Berespectful, don't go too far • Take turns • Time boxed to 10 minutes • Write big! • Only 1 “ridiculous” answer allowed
  • 17.
    King for aDay - Game By Heinrich Klaffs [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons
  • 18.
    Line up Lineup Everybody Line up Arrange yourselves from 1 to 10 • 1 means that you would never use distributed teams • 10 means that you would always use distributed teams http://www.youtube.com/watch?v=SzlyQYn-BZE
  • 19.
  • 20.
    The Negation Game- Results Ideally, given this context, we will have a working agreement for different perspectives on how we want to treat others. • We have been the distributed person • We have interacted with the distributed person • We have all been distributed • We have had a distributed “twin”
  • 21.
    King for aDay - Results We have been a CIO that is struggling to determine why we are or why we are not doing distributed agile
  • 22.
  • 23.
    Why are youcommunicating? • Privacy • Team Collaboration • Collective Wisdom – Documentation – Code – Test Cases – Process
  • 24.
    Higher Bandwidth isBetter • Face to face • High bandwidth, high resolution, large screen, hi-fi, always on connection • Low bandwidth, low resolution, small screen, low-fi, dial / setup costs • High quality voice only • VOIP with poor equipment • IM, text, chat • Wiki, discussion boards • E-mail Voice F2F Email
  • 25.
    How are youcommunicating? Since face to face may be out. Let’s try some alternatives. • Always on window for the teams • Wide angle web cams for team rooms • Flat Screen TVs for both locations • Small webcams for every person • Online white boarding • High quality conferencing • Skype or another alternative
  • 26.
    Working Agreements • Agreeon the preferred mode of face-to-face • Display Good/favorite and bad modes (texting, home phone, cell phone, email) and times of day / after-hours – Preferences will differ per person
  • 27.
    Quick Wins • Putthe distributed team members on every speed dial for the home team • Using Outlook? Display time zones on the calendar • Have a clock with each time zone on every desktop and in the taskbar
  • 28.
    The Communication Kata Goalof reducing the time it takes to hold a distributed meeting • Before you start find a buddy • Time box to 4 minutes • Begin: Schedule a video conference with audio • Call in • Share your screen • Share an online whiteboard • You draw • They draw • Save the drawing • Shut down the call • Shut down the video
  • 29.
    Building Trust • Visitswith social activities • understand realities of life in other locale • Deliberately get over communication gap / fear
  • 30.
    Some Cool Tools •planningpoker.com (everyone should have this) • ScribLink.com (Online white board) • Mural.ly (sticky notes, images, go visit, it’s cool) • Board.net (Collaborative writing with etherpad.org) • Scribblar.com (Online white board) -free for 2 users • LisThings.com (Free corkboard) • Coggle.it (Collaborative mind mapping)
  • 31.
  • 32.
  • 33.
    Upskill with AgileTraining www.leadingagile.com/agile-training Certified Scrum Product Owner Orlando, FL October 10-11 Certified ScrumMaster Atlanta, GA October 17-18 Certified Scrum Product Owner Denver, CO October 24-25 Certified Scrum Product Owner Washington, DC November 4-5 Agile Certified Professional (PMI-ACP) Orlando, FL November 18-19 Certified ScrumMaster Orlando, FL December 2-3 Agile Certified Professional (PMI- ACP) Atlanta, GA December 5-6 Agile Certified Professional (PMI-ACP) Washington, DC December 9-10 Certified ScrumMaster Atlanta, GA December 12-13 Certified ScrumMaster Washington, DC December 16-17 Agile Certified Professional (PMI-ACP) Denver, CO December 19-20 Accelerated. Accredited. Acclaimed.

Editor's Notes

  • #2 Agile Coach CampOct 1st – 3rd
  • #6 Story: I have been distributed in the same room with no walls with another person because they would not talk.
  • #10 So everyone on your team speaks english. Can they write in english.
  • #11 Distance amplifiesEvery miscommunication causes a defectcreates reworkcosts timecauses delay breeds mistrustLess value is delivered and costs riseDependencies increase risk and cost
  • #13 Remember what our complications are.TimezonesLanguageTrust
  • #14      a. Our company Hollywood Marketing plus, located in sunny Atlanta GA, USA has teams that are staffed with two people from Russia.  What can we do to make the Russian people on the team miserable and less productive?     b. Our company, WerewolvesInLondon, is located in…. London.  Two of us are assigned to each team on the big island.  What can we do as a distributed portion of a team to make our London team's life miserable and less productive?     c. Our company Where's Waldo Inc. has no office.  We all work from our porch.  How can we make each other miserable and less productive?
  • #15      a. Our company Hollywood Marketing plus, located in sunny Atlanta GA, USA has teams that are staffed with two people from Russia.  What can we do to make the Russian people on the team miserable and less productive?     b. Our company, WerewolvesInLondon, is located in…. London.  Two of us are assigned to each team on the big island.  What can we do as a distributed portion of a team to make our London team's life miserable and less productive?     c. Our company Where's Waldo Inc. has no office.  We all work from our porch.  How can we make each other miserable and less productive?
  • #16      a. Our company Hollywood Marketing plus, located in sunny Atlanta GA, USA has teams that are staffed with two people from Russia.  What can we do to make the Russian people on the team miserable and less productive?     b. Our company, WerewolvesInLondon, is located in…. London.  Two of us are assigned to each team on the big island.  What can we do as a distributed portion of a team to make our London team's life miserable and less productive?     c. Our company Where's Waldo Inc. has no office.  We all work from our porch.  How can we make each other miserable and less productive?
  • #17 IE, Fly everyone to the moon and back…
  • #18      a. Our company TreeVana is considering outsourcing to <choose your country>.  We are currently located in sunny Atlanta GA, USA.  As the CIO, make the case as to why you would want to choose outsourcing?          b. Our company TreeVana is considering outsourcing to <choose your country>.  We are currently located in sunny Atlanta GA, USA.  As the CIO, what are some reasons you are not considering using outsourcing?
  • #20 This is kind of like the game “My Worst Nightmare”Use Jesse’s Agile Non Agile visual board to visualize issues and problems.
  • #21 This is kind of like the game “My Worst Nightmare”Use Jesse’s Agile Non Agile visual board to visualize issues and problems.
  • #23 Playing along with the negation theme. How can we disable a team?What are we disabling? We can not give them ways to communicate We can put people in between them We can put process in between them
  • #24 Figure out the motive
  • #28 Things you can do right now
  • #29 Story from Andrew: Remote PO was a VP. Team members were “afraid” or hesitant to call him (i.e. at his home or on his personal mobile). So, we made mugshot of VP in t-shirt with phone number on it. He personally gave each person a copy and said to call me. Also handed out wallet size versions. He made an effort to call each person. Also had a contest to color/decorate the black & white mug shot. Best drawing would get a prize that would be valuable to that person (which means he’d have to get to know each person enough to know what to give them)!
  • #30 Story from Andrew: Remote PO was a VP. Team members were “afraid” or hesitant to call him (i.e. at his home or on his personal mobile). So, we made mugshot of VP in t-shirt with phone number on it. He personally gave each person a copy and said to call me. Also handed out wallet size versions. He made an effort to call each person. Also had a contest to color/decorate the black & white mug shot. Best drawing would get a prize that would be valuable to that person (which means he’d have to get to know each person enough to know what to give them)!
  • #33 OdeskBA handles requirementsArch to review5-10 preferred vendors