evaluation module 1 sales management
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ScribdTranslationsevaluation module 1 sales management
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ScribdTranslationsQuestion1
Correct
Score 1.00 out of 1.00
Mark question
Statement of the question
Customers establish long-lasting and trusting relationships when the sales approach
it is not ethical
Select one:
True
False
Question2
Correct
Score 1.00 out of 1.00
Mark question
Question statement
In the process of good management of a company's sales force
it includes three steps to follow:
Formulation
Application
Evaluation and Control
Select one:
True
False
Question 3
Correct
Score 1.00 out of 1.00
Mark question
Statement of the question
It is considered a focus of attention in sales management to give to the
sellers the knowledge and the tools to manage intelligently the
customer relationship and customize the product applications according to the
individual needs of this.
Select one:
True
False
Question 4
Correct
Score 1.00 out of 1.00
Mark question
Statement of the question
1) The environmental factors that affect success in sales are:
External Factors
Internal Factors
Select one:
True
False
Question5
Correct
Score 1.00 out of 1.00
Mark question
Statement of the question
1) By reinventing the sales organization, a series of issues have emerged among the
which ones are
Establish lasting relationships with customers, and
even give them the appropriate value and categorize them in order
of priority
Create more agile sales organizational structures
and adaptable to the needs of the different groups
of consumers
Getting sellers to take more ownership of their
work and get more committed, through the elimination
of the functional barriers that exist in the company
and the leveraging of the team's experience
Change the sales manager's style, from boss to
coach
Leverage existing technology to help that
may the sales be successful
Better integrate the performance evaluation of
seller, so that it includes the entire range of
important activities for sales jobs
nowadays and its results.
Select one:
True
False
Question 6
Correct
Scores 1.00 out of 1.00
Mark question
Statement of the question
1) The leadership approach of a good sales manager does not include:
Communicate with the sellers
Be their supporter and coach.
Grant powers to the sellers so that they can
make decisions
Select one:
True
False
Question 7
Correct
Score 1.00 out of 1.00
Mark question
Statement of the question
1) A customer need concerning the seller is that they are available with
ease, sellers are expected to be in contact and available when the
the client needs it
Select one:
True
False
Question 8
Correct
Score 1.00 out of 1.00
Mark question
Question statement
It is considered a focal point in sales management to create a culture.
directed at the client, in which the sales managers must facilitate the function of
sales through the elimination of organizational obstacles for the seller and
the associations with customers.
Select one:
True
False
Question9
Correct
Score 1.00 out of 1.00
Mark question
Statement of the question
1) The variables of the internal environment (organizational) are grouped into six categories.
general
Goals, objectives, and culture
Financial resources
productive capacity and supply chain capabilities
supply
Service capacity
Technological capacity and for research and the
development
Personal
Select one:
True
False
Question 10
Correct
Score 1.00 out of 1.00
Mark question
Statement of the question
When companies provide great service, it is possible that customers will leave for
the competing sales organizations
Select one:
True
False
