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Deploying Your First Chat Bot
The document discusses the rising popularity of chatbots and outlines options for building one, including using SDKs or AIML (Artificial Intelligence Markup Language). It emphasizes the case of WeChat as a successful example of a 'chat as platform' business model. Additionally, it provides insights into AIML structure, including the learning capabilities of chatbots through specific category patterns and templates.
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Deploying Your First Chat Bot
- 1. DEPLOYING YOUR FIRST CHATBOT JoshSomma @joshsomma
- 2. Why have Chatbotsgotten so big all of a sudden? Deploying your first chatbot @JoshSomma
- 3. Deploying your firstchatbot @JoshSomma Why have Chatbots gotten so big all of a sudden?
- 4. BIG DATA MACHINE LEARNING BETTER CHATBOTS The maths… Deploying yourfirst chatbot @JoshSomma
- 5. Source: https://medium.com/intercom-inside/the-end-of-app-stores-dd379e754033#.4941x6vbk Top 10Apps – Globally Deploying your first chatbot @JoshSomma 1. Facebook 2. WhatsApp 3. Messenger 10. Twitter 6. Viber 7. Kakao Talk 4. Instagram 9. We Chat 8. Clash of Clans 5. Line
- 6. 微信 (Weixin - WeChat) Deployingyour first chatbot @JoshSomma The case of WeChat – “Chat as platform” has been proven as a business model
- 7. ChatOps Deploying your firstchatbot @JoshSomma
- 8. Deploying your firstchatbot @JoshSomma SO YOU WANT TO BUILD A BOT…
- 9. OPTION 1: Makea Fauxbot Deploying your first chatbot @JoshSomma
- 10. OPTION 2: builda bot Deploying your first chatbot @JoshSomma SDKs available in a variety of languages Step 1 Develop the bot, application and server Step 2
- 11. OPTION 3: Developa bot using… Deploying your first chatbot @JoshSomma AIML & AlaaS
- 12. What is AIML? Deployingyour first chatbot @JoshSomma A.rtificial I.ntelligence M.arkup L.anguage
- 13. AIML Categories <category> <pattern>WHAT ISYOUR NAME</pattern> <template>My name is John.</template> </category> Deploying your first chatbot @JoshSomma <template> What the bot replies <pattern> Matches what the user says
- 14. AIML Context <that/>&<topic> Deploying yourfirst chatbot @JoshSomma <category> <pattern> * SMART PHONE * </pattern> <template> Do you have a smartphone? </template> </category> <category> <pattern>YES</pattern> <that>DO YOU HAVE A SMARTPHONE</that> <template>Do you have Apple or Android? </template> </category>
- 15. AIML Learning <learn/>&<learnf> Deploying yourfirst chatbot @JoshSomma <category> <pattern>THE SKY IS BLUE</pattern> <template>I will remember that the sky is blue <learn> <category> <pattern>WHAT COLOUR IS THE SKY</pattern> <template>The sky is blue</template> </category> </learn> </template> </category> <category> <pattern>THE SKY IS BLUE</pattern> <template>I will remember that the sky is blue <learnf> <category> <pattern>WHAT COLOUR IS THE SKY</pattern> <template>The sky is blue</template> </category> </learnf> </template> </category>
- 16. Pandorabots Playground Deploying yourfirst chatbot @JoshSomma
Editor's Notes
- #2 Who am I Why i’m giving the talk What I’ll be talking about
- #3 Headlines - FB messenger bot store; MSFT “conversation as platform” (Tay, Xioaice); Kik opening a bot store – change slide Digital Assistants - Siri, Cortana, Alexa Chatbots have been around a long time What’s driving the growth and interest in chatbots?
- #4 Headlines - FB messenger bot store; MSFT “conversation as platform” (Tay, Xioaice); Kik opening a bot store Digital Assistants - Siri, Cortana, Alexa Chatbots have been around a long time What’s driving the growth and interest in chatbots?
- #5 Machine learning and neural networks are producing much more sophisticated bots AI is beating chess grandmasters and winning at “Go” Sophistication of language recognition software is increasing Big data analysis of billions of emails, text messages and search queries to determine language patterns
- #6 Mobile is the internet Whole generations and geographies skipping desktop as a UI Apps own the mobile experience Many of the top apps are chat based messaging services Chatbots integrate seamlessly into chat apps
- #7 Started as a messaging app but has now extended to become a full-fledged platform Users make hotel reservations, split bills, make doctor appointments, buy movie tickets, and shop via text message. 20 milion companies using the platform as a key commerce and marketing channel Originally had humans responding to text messages but are now replacing with bots to handle the interactions Western tech companies are looking to emulate this success Integrated with a payments system, bot based interactions are driving huge revenues
- #8 #Slackbot Hipchat @Squiz Hubot
- #10 Citymapper gobot Refactor UI of existing applications to use a chat interface Not a true bot experience but a good way to experiment with your users
- #11 github/hubot Microsoft/BotBuilder
- #13 About AIML A type of weak A.I. know as pattern matching AIML is a form of XML that defines rules for matching patterns and determining responses. Developed by Richard Wallace and open source community between 1995 – 2002 Specification 2.0 came in 2014 Similar to a scripting language Supports variables, conditions, loops, arrays and key values pairs Can return HTML and JavaScript
- #14 AIML bots are collections of files Example of category 3 basic types of categories Atomic Default Recursive
- #15 Can use <that> tag to refer to the last template the bot responded with Can group categories under topics Like programming languages or movies
- #16 <learn> tag can teach the bot categories within the conversation but the bot forgets the category <learnf> writes a new aiml file with categories that can be accessed by other users